Universe not found. See your Business Objects administrator (Error: WS 0050

Hi guys,
After assigning the user authorisation in BO the user receive the following error when running the Webi reports. Please assist.
Other users with different authorisations do not receive this error.
universe not found. See your Business Objects administrator (Error: WS 00501)

Hi,
looks like the user doesnt have the right for the universe. Did you set the right on universe level or on folder level where the universe is stored in?
Regards
-Seb.

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SQL generation failed see your business objects administrator (Error:WIS 00

I have a user who in WEBI has refreshes report frequently.
:stupid: . After 5-10 minutes of inactivity it will toss out this error:
SQL generation failed. See your business objects administrator. Error: WIS 00013 Error: INF

Hi Rohit,
could you please test the following settings to resolve the issue.
1. CORBA
-requestTimeout
This is the default CORBA timeout which can be set on any BOE services through command lines in CCM. And this switch is in millisecond.
Registry CORBA Timeout
This is a default hard coded 10 mins timeout for CORBA. WebI and DeskI did get integrated into this regkey:
(1) Go to HEKY_LOCAL_MACHINE -> SOFTWARE -> Business Objects -> Suite 11.5 -> CER.
(2) Modify ConnectionTomeout from 600000 to higher value.
(3) Restart all services in CCM.
2. Infoview Java Application (For example, Tomcat) Session Timeout If a user idles in Infoview for longer than this timeout, the session will be killed automatically. The default session timeout is 20 mins. To change the default session time out for InfoView:
(1) Go to u201Cu2026\Tomcat\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF\web.xmlu201D
(2) Modify web.xml. Scroll to the following section:
<session-config>
<session-timeout>20</session-timeout>
</session-config>
(3) Edit the <session-timeout> value to the desired value. Save the web.xml file.
(4) Restart Tomcat.
If you meet their sessions are not getting released when they log out, here are two things to check in web.xml:
(1) If the below configuration was set by true, that means they will have another session allocated to them once they begin to move around in Infoview after the user times out. If it was
set by false, the user have to re-logon after they times out.
<context-param>
<param-name>logontoken.enabled</param-name >
<param-value>true</param-value >
</context-param>
(2) All sessions will be cleanup after they times out if uncommented the below configuration. If you are having issues with sessions staying in CMS, try to uncomment the below line and
restart tomcat.
<listener>
<listener-class>com.businessobjects.sdk.ceutils.SessionCleanupListener
</listener-class>
3. Tomcat
ConnectionTimeout
The default value is 20000 milliseconds. To disable it, try to set the value to -1 as below:
(1) Go to u201Cu2026\Tomcat\conf\server.xmlu201D.
(2) Find line u201CConnector on port 8080u201D.
(3) Modify connectiontomeout = u201C20000u201D to ConnectionTimeout = u201C-1u201D.
4. Universes
Execution Timeout
(1) Go to Universe Designer -> File -> Parameters -> Controls.
(2) Check the value of u201CLimit execution time tou201D.
5. WebI
Connection Timeout
The number of minutes before an idle connection to the WebI Report Server will be closed. When Java Report Panel, it is now controlled by this timeout switch:
(1) Log into CMC
(2) Go to Servers -> WebI Report Server
(3) Set Connection Timeout
WebI Report Timeout
WebI designers have the ability to set a limit on how long a query can be run on a database before the query is stopped:
(1) Edit/Create a new WebI report using Java Report Panel.
(2) Choose Edit Query -> Properties.
(3) Now deselect/increase the "max retrieval time" value.
Swap Timeout
In Java Report Panel and you leave it idle for more than 5 minutes (Default), you will notice that you will no longer be able to save your WebI report into CMS or your report will take longer
to generate. This is because SwapTimeOut setting which controls the flushing interval of WebI temp files:
(1) HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\default\WebIntelligence\Server\Admin\SwapTimeOut
Regards,
Sarbhjeet Kaur

Reg:-10901: Database error: [Microsoft][ODBC SQL Server Driver][DBNETLIB]General network error. Check your network documentation.. Contact your Business Objects administrator or database supplier for more information. (Error: WIS 10901)

Hi Friends,
When i schedule the report in infoview ,i am getting this error, could you please let me know how to solve this error.
10901: Database error: [Microsoft][ODBC SQL Server Driver][DBNETLIB]General network error. Check your network documentation.. Contact your Business Objects administrator or database supplier for more information. (Error: WIS 10901)
Thanks
sreedhar

Hi,
I am able to refresh the report in Infoview and data is dispalying , but when i schedule the report in infoview i am getting that error.
I am not clear on below one could you please elaborate on this
You need to create ODBC for SQL server.Check your BO server is able to connect SQL Server.
Thanks
sreedhar

WEBI Error " Universe not found"

When refreshing a webi report from infoview on QA client I get the following error; Universe not found, see your business objects administrator (Error: WIS 00501).
Anybody with a suggestion please help

Hi,
When using the migration wizard, you may experience this error when trying to run a Web Intelligence report.
u201CUniverse not found (Error WIS 00501)u201D
One quick solution that seems to work for me is that you need to:
1. close the u201CUniverse not found (error WIS 00501)u201D error message
2. Save the webi report
3. close the browser
4. Re-open the report and try again
Also try changing the user preferences and check u201Cno default universeu201D and that may allow the report to work.

Universe not Found ... (Error: WIS 00501)

Hi experts
At a certain point in time, a pretty complex WebI report lost its connection to the universe... I got following error message:
Universe not found. See your Business Objects administrator. (Error: WIS 00501)
What can I do to fix this. Other reports on that Universe seem to run fine... Only one report fails. Funny that also all other versions of that report seem to have te same problem... (I kept all versions between blanco and the actual report during development) This is the second time I have this issue, last time I rebuilt the whole report...
Any ideas ?
Thanks in advance !!
P

Well, I do not think there is a specific document, but if you read Admin guide, upgrade guides/import wizard guides you'll see that the product relies heavily on CUID persistance. Once object is created and linked to other objects, like universe and its reports - those CUID's have to stay the same for product to work correctly.
CUID changes if you copy object , then delete original
if you delete original and create new one with same name.
If you save universe without security(for all users) and then export it back into enterprise...
So you have to create process during your development that ensures CUID of universes stays the same.

"Your request cannot be processed. Contact your Business Objects ....."

Can anyone help with this error message?
Description:
: URL: /PerformanceManagement/jsp/dm-getpage.jsp? url=AfQJDRWQ3WNOtAoCRk5MQ4U
Stack Trace: {"Error":{"error":"null","PageError1":"Your request cannot be processed. Contact your Business Objects administrator.","PageError6":"Description: ","PageError9":"Error: ","PageError8":"Stack Trace: ","stacktrace":"","desc":"URL: /PerformanceManagement/jsp/dm-getpage.jsp? url=AfQJDRWQ3WNOtAoCRk5MQ4U","type":4}}

Hi,
I'm on a 3.1 SP7 version, and some times I face this problem.
I'm not sure, but when I have many users exporting reports to Excel, this problem is more probably.
I read a workaround, but I didn't try it (because my problem is intermittent)
- Increase the cache size from initconfig.properties file up to 4096 (500 by default)
If this step doesn't work the try:
- Increase the stack size of Performance Management servers; changing (command line) -JTCss 1024 (default value) to -JTCss 2048
Another workaround: this problem just appear in our environment with IE8; if we try with Firefox the behaviour is perfect

Universe not found(contact BO administrator)

Hi Every Body,
I log on to WEB INTELLIGENCE RICH CLIENT on my desktop.When i try to run the report it is showing error as "Universe not found(contact BO administrator)".Could you help what might be the reason for this error.
Regards,
Swapna.

Hi Swapna,
What I think might have happened here is that at some point you associated the WebI report with a local copy of the universe.
When you do a save as... it will be treated as a new universe.
Also it will move physically to a different location.
Now when you export the universe later and BO detects the universe is already there, you will be asked if you want to overwrite that universe.
If you say yes the universe will move again physically from the 'local universes' spot to the 'CMC universes' spot.
So if you created or ran your WebI report on the local universe, it will still try to look for that, cannot find it and raise the error.
On a different PC you will not have touched the WebI report and it will be still pointing to the CMC version of the universe, if there is a newer version it will get imported and the report will run as usual with the new version.
So some advice given before is solid. It helps to just clear the user directories of universes and webi reports and import them fresh when you need to. A little caution with just deleting since there might be work that isn't exported yet.
So what also helps is to just point the user directories to a different spot, so you can always fall back on the original versions too.
Clear the universe copy and webi document, or point to fresh directories,
import the webi document and it will import the associated universe if you run it,
just like it did on the fresh different pc.
Good luck,
Marianne

"Universe Not Found"

Hi all,
I am migrating Bo 6.5 to XI 3.1, After migrating the reports from deski to webi while refreshing the webi report i got one error message "Universe not Found", I would like to know what are all the possible cases to get this error .
I find it out if there are any linked universe's in that time we will get it .
But i want all the possible cases ...........PLZ.........
Could any please reply <REMOVED_BY_MODERATOR>.
Thanks
Santhosh V
Edited by: Pravender on Oct 29, 2010 12:02 PM

Hey here,
Choice>>1
In that case you have to go with Web Intelligence Rich Client tools Santhosh V.
Windows based Application and Which will carries almost all the functionalities of DeskI.
I mean you have to create them in BOXI 3.1 (WRC) and Export the reports to repository. To view them from Infoview.
Choice>>2
Develop them in DeskI (if User wants them to see in DeskI only) on BOXI 3.1 & export.
Choice>>3
Design Universe for that (Personal DP's) and Point the Universe for existing reports(DeskI) & now Use Import wizard to migrate them to BOXI 3.1.
Hope it clears all your doubts.
Gracias...!!

BO 4.0 Content Migration - Universe not Found

Good Day Experts!
I'm about to quit my job and open a beach bar in Hawaii - please help.
We're in the process upgrading to BO 4.0. Installed the software (base and patch 8) successfully on our new production server - migrated our content successfully with the upgrade manager from our old production box to the new production box - changed the links and ALL is fine.
We completed the same steps above for our dev server - base installation and patch 8 is successful and content was migrated to this new dev server - BUT - for some unexplainable reason - we cannot refresh data in our dashboards and webi's - and get an error that says "Document failed to load - Universe not found". When you go into Universe Designer and CMC - all universes are there :(............We decided to REMIGRATE the content to this dev server.
This migration is now FAILING - The upgrade manager completes all steps except the last step: Committing Objects and returns an error: "The upgrade process has been interrupted by an error: Cannot find the user, group or object 10672. The server supplied the following details: OCA_Abuse exception 4 at exceptionmapper.cpp:79. Cannot find the user, group or object, canu2019t get applicable rights"
Your assistance and advice on the above will be MUCH appreciated.

You need to find out what is object 10672 !
You can do this in Query Builder of your source system. With query like select * from ci_infoobjects, ci_systemobjects, ci_appobjects where si_id=10672
As to the original error of not found universe - it might be due to the fact that in this source env (dev) your dashboards and reports do not have a proper link to universes... After migration have you tried to edit reports and point them to the right universe, refresh and re-publish ?
If your prod migration was OK, why not use BI4.0 prod env as template for your dev and move its content to your dev BI4 using LCM and start BI4 dev process from that ?

I can't see release business object in bapi explorer.

Hi,
i can't see my business object in bapi explorer which is already released.
Regards,
Gurprit

Hello Gurprit
I am not sure whether customer BAPIs are displayed in the BAPI explorer at all. However, you could try to push the button with the filter icon and choose option "All (BAPIs)".
Regards
Uwe

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Dolby Advanced Audio program is not found on your site. Only IDT software

Dolby Advanced Audio program is not found on your site. Only IDT software. where to find it?

allmajohn wrote:
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Universe not found. See your Business Objects administrator (Error: WS 0050

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