University Firewall and Video Chat
Hello!!! I got my isight about a week ago and I haven't been able to use it for video chat yet. Every time that I try I get the (popular as I found out) message "Failed to start Video Chat because: (my name) did not respond". I tried everything that I read here but I didn't have any luck. My internet connection is from the University of London (connection is provided through JANET (www.ja.net)). Does anyone know if this is the problem and if the necessary ports are not open from their firewall? Because if that's the case I can stop trying since they will not open the ports for me I'm afraid (sniff!!!). The annoying thing is that my video works (bad) with yahoo messenger but not with ichat. Anything else that I can try?
Hi Ioanna,
Welcome to the Apple Dicussion Pages.
Ahh the JANET server. I thought we had done this one.
JANET is a server that ties most if not all the Universities together.
I have had dealing with them before. Last time was when then did some sort of Upgrade and lost the settings for some people. It was difficult to tell if this was a "planned" move to claim back bandwidth or "security" issue.
Ok So iChat can log on to AIM and you can text Chat.
Is this with the port listed in iChat (Preferences > Accounts > Server Settings Tab) showing as port 5190 ?
Download a Utility called IPNetMonitorX and do a UDP port scan on ports 5060 - 5678 and again on 16384-16403 to the JANET server. This should tell you if those ports are open on that server (or possibly any in between you and there).
IF They say they offer Internet Access and you are a paying customer then thy should oepn the ports for you (or state what sort of interent Access you can expect). If they are allowing AIM Users to Video chat and not Mac/iChat users yuo can point out that the 23 ports for iChat is smaller than the number betweenn port 1024 and 5000 that AIM need open. (discrimination is the next installment.).
Sometime everything works if the port 5190 is changed ito 443 in the aforementioned spot.
Oh and ask around the other students. I am sure there must be someone that I told last year still there.
Ralph
Similar Messages
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I've had my iSight for about a year and haven't had too many problems connecting and starting video chats (even from other universities). However, I am working at a University in FL now and was trying to start a video chat and I get the message "Failed to start Video Chat because: (my name) did not respond" After reading some of these discussions (University Firewall and Video Chat in particular) along with other help topic suggestions, I am guessing this is a firewall problem concerning open ports? I can connect with the apple test server for video chat, but not with my buddies. I haven't contacted my IT dept. yet about firewalls, but any suggestions in the mean time? Thanks in advance for any help.
PowerBook G4 Mac OS X (10.4.3)
PowerBook G4 Mac OS X (10.4.3)No Problem.
Seletion of Connection speed test sites that report Up and Down speeds
1) http://www.dslreports.com/stest
2) http://www.adslguide.org.uk/tools/speedtest.asp
3) http://www.auditmypc.com/internet-speed-test.asp
Speed tests do not actually say how much bandwidth you will get at any one time on a shared connection.
If you are in Halls and paying rent with a supposed internet Service you might be able to play the "i'm A customer" card to get a better service.
In Britian most Universities have a Students Union that can also appy pressure in the right places.
Ralph -
Hi there, i wrote a message to JMF but i m not it is relevant with that topic. So added it here.
I am making a instant messaging and video chat application with jmf. For this project , which one is usefull i am not sure. Can anyone help me?
, For instant messaging, Does Tcp/Ip client server suitable?, or just rmi server enough for that?
So both IM and Video chat application what king of design shall i make?
Thanks.Hi,
Welcome to the Discussions
The GoogleTalk part of iChat will only Video or Audio Only chat with other iChat Users that have a Jabber or GoogleTalk ID (Googletalk is a Jabber server).
This means NOT to PCs or to anyone logged in to the GoogleMail Chat web page option.
As you may know iChat can have Jabber/Google IDs or AIM valid ones that include Apple IDs ending in @Mac.com or @me.com
You can not do any chat of Any kind between these two types of Buddy Lists.
Not AIM to Jabber or Jabber to AIM buddies even if they are using iChat.
You have not said if you can Video chat (Or Audio only Chat) with anyone.
Your post implies from my reading of it that you also have a AIM valid Screen Name.
iChat uses the same protocol and the same ports to do Video or Audio Only chats no matter which type of Buddy List is used.
In System Preferences > Security > Firewall tab if the Firewall is to be used with iChat it should be set at Allow All (In fact Off) or Allow Specific Apps and iChat added to the list.
As you can Text chat you appear to be past this stage.
To Video chat iChat uses different ports to those used for Text chatting.
These may need to be opened or allowed in your routing device if you cannot Video chat at all.
The best method in terms of Ease and allowing iChat Screen Sharing is to use UPnP in most routers or Port Mapping Protocol to be Enabled in Airport Base Stations.
9:54 PM Saturday; August 14, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat" -
Screen Sharing and video chats don't work
I've been searching this forum for awhile and I haven't found a concrete answer to my problem, so if this question has been answered please excuse me. Ok, So here's my situation am running iChat on Mac OS 10.5.1. Whenever I am using my laptop at my school on the network their, I am able to use both screen sharing and video chat. But when I am at home, I am unable to use either one. It begins to try to start the session, but then i receive a message that tells me that a connection could not be established. I know that I have internet access, but I don't know what could be wrong with it.
After investing far to long in looking at this exact issue on my end, reading the seemingly endless threads on the exact same error, trying all the various tweeks and QT settings, bandwidth limit settings, etc etc. proposed here, I have now solved this problem, and the none of the above were part of the solution.
I have perhaps one of the the most common routers on the market, Linksys WRT54GL.
In a totally unrelated network problem (a printing issue), Linksys tech support advised me to reset my router. There is a small button on the bottom. I depressed it for 30 seconds. Rebooted everything and my printer miraculously worked. Yea, I had to reenter my WAP passkey, router admin password etc., but that took 2 secs. So, what does this have to do with iChat?.... The very next time I tried iChat video and turned on and enabled my camera, the recipient immedialty saw me. No connection error.
Problem solved, for me art least. Not sure if anyone has tried this, but makes sooooo much more sense than the other unApple like suggestions I previous tried. Hope this helps. -
Google voice and video chat plugin seems to not work with Firefox 4
Once login, I click on parameters item then Chat.
In the audio and video chat section my webcam seems not to be detected.
This works well with Firefox 3.6.
Any help is welcome :-)Hello again,
Seems to be fixed in the Firefox new version (4.0.1).
Best Regards. -
Audio and video chat application
I would like to create a voice and video chat application,But I haven't way to do this.
if any one have the source code related to voice chat. Please send me an mail.
My mail Id is
[email protected]Dear gosa,
You can order flash based video voice chat at [http://www.flashcoms.com|http://www.flashcoms.com] They do high quality products.
Hope this information can help you.
Regards,
Serge -
Hello Sir
I would like to create a Audio and video chat application,
if any one have the source code related to voice chat. plz mail it to i need it ,thanks in advance.
my mail id
[email protected]Welcome to Apple Discussions!
YES! In fact I set up my own PC machine to test. Follow the windows tip section that can be found at: http://www.mvldesign.com/videoconferencetutorial.html
It's also best to make sure your set-up is working correctly by testing with a known mac user that has no issues. This way you can troubleshoot where the issue lies. -
Playbook Monumental App Announcements and Kudos List: Facebook App and Video Chat
Here is a list of the latest apps coming to Playbook in May:
1. Facebook App for Playbook (this week - May 3 - 5) and Video Chat (May 2011)
Source: http://www.engadget.com/2011/05/02/blackberry-playbook-to-get-video-chat-and-facebook-apps-in-may/
List of Essential Apps to Download in App World:
a) Slacker Radio (for streaming audio and option to upgrade to premium membership)
b) National Post (offline reading: great for reading news in the subway when wifi is not available)
c) [Post your reply to nominate app]
d) [Post your reply to nominate app]
e) [Post your reply to nominate app]
Chris --- http://www.twitter.com/chrispycrunchBlackBerry Messenger now available on Playbook through Bridge (for OS6 devices once Bridge is upgraded from AppWorld).
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
My status is set to available, but nobody can see me on their buddy lists, therefore I must initiate all conversations and video chats. How can I fix this? I am not on invisible and am not logged in from anywhere else.
Hi
It would be helpful to know which iChat version and what type of Account you have ?
9:33 PM Monday; August 20, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
IChat - audio and video chats not working to the UK
I'm trying to do an audio and/or video chat with my Mum who lives in the UK. We're both using the same version if iChat A/V (3.1.5)
However, we've been unable to succesfully connect. Whether she invites me to a chat or I her, we both get a message saying the other person failed to respond, even though we're both accepting the invitation.
I have no problem audio/video chatting to anyone else and it also work with my Mum through Skype or Yahoo Messenger.
Any ideas?Hi FootsyStuey,
Welcome to the Apple Discussions
Can you tell us what you have done to set iChat up ?
System Preferences > Quicktime > Streaming seting to 1.5Mbps/T1/LAN ?
Mac Firewall ? see here http://www.ralphjohnsuk.dsl.pipex.com/page4.html
The ports in the modem ? See here http://www.ralphjohnsuk.dsl.pipex.com/page3.html
11:00 PM Tuesday; December 12, 2006 -
I have a G5 at home and have a MacBook Pro on the road and I am trying to video chat with my finacee (me using my mac account, her using an AOL IM account). We can text chat and send files through iChat, but if we try audio or video chat we both get the following error message. We both tried a test buddy (appleu3test01) and it worked fine, but we still can not chat with each other. I don't know what else to do.
There was a communication error during your chat. iChat encountered errors while communicating with participants in this chat. You can send details about the problems to Apple to help improve future versions of iChat.
Details:
Date/Time: 2006-12-18 00:24:29.767 +0000
OS Version: 10.4.8 (Build 8N1037)
Report Version: 4
iChat Connection Log:
AVChat started with ID 3420032075.
[email protected]: State change from AVChatNoState to AVChatStateWaiting.
0x19d159e0: State change from AVChatNoState to AVChatStateInvited.
0x19d159e0: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x19d159e0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
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0x9921e000 - 0x9938afff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/MessageHi THall12,
Welcome to the Apple Discussions
This is the important bit.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
If the process has moved to port 5060 then the SIP data from your end at least should show here.
Which Ports and WHY http://www.ralphjohnsuk.dsl.pipex.com/page3.html
Other Log views
Scroll down this page http://www.ralphjohnsuk.dsl.pipex.com/page16.html
Options to check.
Your Mac Firewall - Has it got the iChat A?V ports if ON ?
Your modem - Have the ichat ports been enabled here ?
Any other router involved ?
Does your ISP block port 5060 for a VoIP service they offer ?
9:12 PM Tuesday; December 19, 2006 -
Connection and video chat issues
up until about two months ago, iChat was working just fine. some days it will connect, but for the most part i am constantly disconnected. when i get a connection and i try to video chat, the video chat never works. NEVER. i've tried everything i know on my own, and i'm at my wits end. please help.
Hi,
A routing device will commonly have a set of defaults ports open when you take it out of the box.
Your Internet connection is divided into 65535 ports (think of it more like TV channels) The first 1024 are normally the ones open.
Changing the iChat Login port to 443 moves it below this Threshold.
iChat uses port 5190 on the UDP Protocol (the Login is using the TCP Protocol) for File Sending and cannot be changed.
To do A/V chats you needs port 5678 and then a group, 16393-16402.
Your routing device should be accessible using a web browser. (your type the IP it has in to the URL space like you would apple.com).
Most modern devices have a method of opening the ports called UPnP (universal Plug and Play) which is a Enable/Disable setting.
It allows the apps on computers to tell the routing device which ports to open.
Not all devices have UPnP so you may have to use another method. However either Port Forwarding of Port Triggering allow for the random ports used in Screen Sharing in iChat.
If you are not sure how to proceed tell us what Make and Model your Routing device is.
7:26 PM Thursday; September 23, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat" -
Screen sharing and video chatting
When i am video chatting with someone and i start sharing a screen with them the video chat goes away i can still talk with them but if i stop sharing the screen the call/video chat i started is ended is there any way to continue the video chat after i stop sharing screens without having to restart the chat
No sorry you have to restart the chat.
-
Hi! I have 2 computers right next to eachother, and I felt like testing out the new Video Effects and Screen Sharing abilities of Leopard.
So, I logged on to each of the computers in iChat (with 2 different accounts), and attempted to do this. However, whenever I attempt to Video Conference or Share Screen, I get an error, saying the other person (the one that accepted the request), cancelled the conference.
So what's up with that?!
I am sorry if this isn't clear, and I will post back with any additional info you need.
Thanks!iChat requirements
* Audio chats require a microphone and a 56-Kbps Internet connection.
* Video chats require an iSight camera (built-in or external), USB video class (UVC) camera, or FireWire DV camcorder; and 128-Kbps upstream and downstream Internet connection.
* Photo Booth and backdrop effects require an Intel Core Duo or faster processor.
* Backdrop effects when using a DV camcorder require fixed focus, exposure, and white balance.
* Some iChat features offer better performance and quality with higher system capabilities.
More details
More Details went here
http://docs.info.apple.com/article.html?artnum=306687
The Tables can not be reproduced in the Discussions.
7:31 PM Monday; October 29, 2007
Message was edited by: Ralph Johns (UK) -
Screen Share, Audio Chat and Video Chat not working
Hey everyone.
I recently started having issues with using some of the iChat protocols over AIM with a friend of mine.
I can send IMs and files perfectly, but I can't get Audio Chat, Video Chat or even Screen Sharing (both ways) to work. After a while I get: "Failed to start Screen Sharing because: Screen Sharing could not be established." I also get the exact same message when trying to Audio chat or Video chat.
If anyone knows the answer to this problem please help us...
Thanks in advance
DJ SchepIs this with a Speedtouch ?
Is this you http://discussions.apple.com/thread.jspa?threadID=1668357 ?
11:48 PM Monday; August 18, 2008
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