"Unknown Artist" using Zen Xtra and WM

I have a Zen Xtra updated with the latest firmware and it is syncing fine with Windows Media Player on Windows XP SP2. The issue I am having is when I try to "sync from" my Zen Xtra back to my PC, all of the music gets placed into an "Unknown Artist" folder and then into a folder with the correct Album name within my "My Music" folder.
For Example:
When syncing "In Your Honor" by the Foo Fighters from my Zen to my PC I get this:
My Music\Unknown Artist\In Your Honor
All of the music is tagged with the correct Title, Artist, Album, and Genre information.
Any ideas?
Thanks.

I think you can already do this with the ipod. I was looking at Belkins website and found a device you plug compact flash cards into, and which then plugs into your ipod. Transfers all you piccies.
Since the micro (and i guess other h.dri've players) can store data then it should really be a case of some simple software and a memory card reader.
This facility on the Micro, for me, would be almost as useful as having music to listen to.
Creative must be aware of this as the new colour screen photo micro is coming out this year sometime. Lets hope a media card reader adaptor will also be available.
Cheers.

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I had the same issue. My battery ran down during a sync, then I was unable to sync again.
The Zen is showing up fine in the device manager, but none of the software (Media Player, MediaSource) sees it.
Finally, after a day of trying new drivers, running cleanup, etc. I decided to go into the Zen's recovery menu. To get there, press and hold the Play button and press and hold the reset (use a paperclip) button while powering up.
Once there, select the first option in the menu to Clean up the system. I forgot what it's called and I'm in the middle of a sync now, so can't look.
Worked fine after that. Phew!
If your device is being detected fine, but cannot sync, try that and post here if it fixes it.
Tooner
evokefrank.googlepages.com

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I just bought a Zen Xtra 30 GB and would like to get some safe way of carrying it when I jog. Either a fanny pack or arm band. Has anyone seen these. If so where? Also what online services work with this device. I saw Napster works directly with the micro.

I've not seen either specifically for the Zen, but I'm sure you can get a generic belt based case from something like a camera shop. Or use a case e.g. Vaja, that has a belt connector.
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I know I?ve posted about this before, but new folks visit here every day, and the information contained in these posts can get buried after just a few days. If the moderators wish, they can remove any earlier posts that I have put up here on this board.
This concerns problems with Vista and the Zen Sleek Photo mp3 player. The Zen software is not compatible and won?t install.
After receiving some information from ?Creative, and after some further experimenting on my own, I have put together a procedure that will, in fact, do a full install of the Zen Sleek Photo on a machine running Vista.
I have also discovered that this installation procedure also works for my Nomad Zen Xtra ? an unexpected bonus!
It worked for me, and I have received feedback from several dozen people already who have used this procedure with 00% success, so I know that it works!? I am currently getting three or four requests daily for this, and most have been kind enough to follow up and let me know that it solved their problem.
I will send this info, in Word document form, to anyone who requests it. Just email me at:
[url=mailto:[email protected]">[color="#0000ff" face="Times New Roman" size="3">[email protected][/url]
Dave McClay

Dave, I tried to send email to [url=mailto:[email protected]">[email protected][/url]?but it's bouncing back. Can you pl post your correct ID? I'd like to get the procedure for Zen Sleek Photo Installation on Vista. Thanks?

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I have recently upgraded my computer to Windows 7. I find that when I plug my Nomad Zen Xtra into the system, it is not recognized and I cannot sync my Zen with my Creative Media Source. Any suggestions. I cannot find new drivers for the Zen or upgrades. HELP. This has all our music on it and I need to get it transferred and back to work.

I found the same thing occured when I bought new notebook w/oem win 7. I don't have access to XP right now, so I can't do the firmware thing. However, I did have SOME success getting connectivity, and at least being able to play songs, and get them to my hardri've using Winamp, (v5.5.7.2830), nomad zen xtra 30g Firmware v .20.08, and NOMAD Jukebox Series USB Drivers v.30.03.00. I also have Adaptec StorPort Ultra320 SCSI Driver (X64), installed, although I'm not sure if that has an effect or not.
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Also, I MYSELF have not had to install any "plays for sure" programs, and again it might be cuz of my fw version.
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Knitter,
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Have been researching this for myself - not recommending this vendor at all just found they had the best explanations, which I pasted below
http://www.logjamelectronics.com/piechry02aux.html
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"Unknown Artist" using Zen Xtra and WM

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