Unknown Database Connector Error using Crystal Report XI with Windows 7

My current configuration is:
Windows XP Professional
Crystal Reports XI Professional
Oracle Client 10g
This is working great, however we are switching to Windows 7 Professional and I need to get this same configuration working on the new machines.
I have loaded Windows 7 Professional and Oracle Client 10g. Oracle makes the data connection without any problems. I loaded Crystal Reports XI Professional, but it will not connect to the Oracle database. It keeps giving me the Unknown Database Connector error. Can anyone assist me with this problem? This is the final software package that is holding up the project.
Thanks

Hello Uher,
Thanks for quickly response.
I have attached the details of my issue, the most confuse part is that I'm not sure is there any conflict btw software.
Appreciating your professional advise.

Similar Messages

Unknown Database Connector Error using Oracle stored procedures

We are using an Oracle database for the first time with our Crystal Reports, and I am attempting to modify a report to use a new stored procedure. When I attempt to add either the new procedure, or to add a new copy of the existing procedure, I get an error message:
Unknown Database Connector Error
If I remove the existing procedure first (leaving no database objects at all), and then attempt to add back exactly the same stored procedure that I just removed, I get a different error message:
Database Connector Error: '42000:[Oracle][ODBC]Syntax error or access violation'
Neither of these errors is particularly helpful. The stored procedure in question works as is. I can run it in SQL Developer, and it also executes within the existing report if I run it. Unfortunately, it needs to be modified and given a new name, so I need to be able to add the new stored procedure to the report.
The operating system is Windows XP Professional version 2002 SP3. The Oracle version is 11g (11.2.0.2.0). Crystal reports version is Crystal Reports 2008 (12.3.0.601). The stored procedure returns a refcursor. The ODBC connection is created using the "Oracle in OraClient11g_home1" driver. When I test the connection, it tells me it was successful.
If it matters, the report is a Saba report.
Can anyone shed any light on what the problem is and how to fix it. If the solution is to upgrade the Windows version, that is under the control of our tech support and there is no information available as to when it will happen.

Yes - I had used the Set Datasource Location to point to the correct ODBC connection. I get the same results with an existing report as I do with a new blank report.
I have no idea where the service market place is. Honestly, I find the entire SAP site confusing. I found one reference to the PAM guide, but when I clicked on it, it insisted on a userid/password, and apparently the userid/password I have for this discussion group doesn't pass. I did find, eventually, a document called "Crystal Reports 2008 Service Pack 3 for Windows - Supported Platforms". When I read it, it tells me that it's compatible with Oracle 11g, generic ODBC, and Windows XP SP3, which is what we are using. I'm hoping that this document has equivalent information to the PAM guide.

Database Connector Error in Crystal Reports

Hi,
I have a report which has two sub reports. One of the sub reports use a view to fetch data while the other uses a SP. Now the problem that i am facing is as follows-
The sub-report using the stored procedure fails when i execute the main report but if i first execute the sub report with the SP, and then again run the main report, it works fine.
I tried an ODBC trace to find out why this was failing. When the main report is run for the first time, the sub report was not executed properly. The sub report uses a SP which expects two parameters. So at the first run, only one parameter gets passed to the sub report. however on the second run, the sub report successfully gets both the parameters.
The error that is encountered says:
Database Connector Error: 'HY000:[DataDirect][ODBC Oracle driver][Oracle]ORA-06550: line 1, column 58: PLS-00103: Encountered the symbol ")" when expecting one of the following:
(-+ case mod new not null others <an identifier>
<a double-quoted delimited-identifier> <a bind variable> avg
count current exists max min prior sql stddev sum variance
execute for all merge time timestamp interval date......
Could any one please help on this one? I am almost crazy trying to figure this out.
Regards,
Rashmi.

Please re-post if this is still an issue to the Data Connectivity - Crystal Reports Forum or purchase a case and have a dedicated support engineer work with you directly

Unknown Database Connector Error

Hi,
I am using Crystal Reports 2008 to write reports against a CRS2008 repository. I have developed and deployed the reports succesfully to multiple servers but I am now receiving and error when trying to refresh the data in the report.
I can still connect to the repository and any changes to data foundation/business views are being picked up when I verify the database within the designer.
I am receiving the following error when trying to refresh the data in a report:
Crystal Reports for SAP Business One
Unknown Database Connector Error
OK
Crystal Reports for SAP Business One
Prompting failed with the following error message: ''.
Error source:   Error code: 0x80004005
OK
Any ideas?
I have seen a couple of hits on this issue but no obvious resolution. I have tried closing and re-opening Crystal. I am receiving this error on two different machines XP SP3 and Windows Server 2003 R2 SP2. I receive exactly the same error on both machines.
Regards,
Sean

Hi Don,
Thanks for the link to the correct forum.
Was a bit of a blonde moment on my behalf...I had re-imported the CRS Business Views, foundations etc but forgot that in doing so the Password against the Data Connection is lost. I re-applied the password to the data connection and all was well in my Crystal World.
Cheers,
Sean

Unknown Database connector Error - Crystal Reports 2008 and OLE DB

Hi,
I want to create a report based on OLE DB provider.
Once I Select it from the Database Expert list I get this Error: "Unknown Database Connector Error", and the list is empty.
I am using Crystal Reports 2008 on Win XP SP2.
SQL Server 2005 is installed on the local machine.
If I create a UDL File and double click, I can see all OLE DB Providers on the machine.
What am I missing ?
Thanks,
Yuval.

Hi Friends,
Thank you all for trying to help.
- The installed MDAC version is 2.8 (It comes with XP SP2). I have tried installing it again and it says that it is already installed.
- I am not using a bussiness view. Just the simplest blank report in CR2008. I am not able to start it using OLE DB, once I want to choose a provider - I get the error, before even entering connection details such as username and password.
- I am able to build an ODBC report, but when trying to view it using Crystal Reports Windows Form Viewer (from within a .Net application) I get an error: "Failed to Open The Connection". It happens also with reports built on other machines using OLE DB.
Same report works fine with the same application on different machines and I cannot figure out what is the difference.
I think Something on my machine is not right.
Any suggestions ?
Thanks,
Yuval.

Database connector error - building crystal xir2 report from univ?

Folks,
I am attempting to create a crystal xir2 report using an otherwise fully functional universe, one that has other webi docs already created. After opening crystal and selecting new report, I log onto the BO server and select objects from the Univ to build the query. Hovever, I get 'Unknown database connector error' when clicking OK.
I recently installed crystal xir2, the same version as my bo server. I checked the cmc and am using the same credentials when logging onto bo enterprise to select the univ from within crystal. Any ideas what is causing this and how to correct the issue?
Thanks.

Hello,
I'm going to move this over to the Report Design forum. Someone there should be able to sort this out for you. I doubt it's a DB connection problem but something in the Universe causing Cr to fail.
Seems no one in the Report Designer forum has any suggestions so I'm again moving this to the Universe Designer forum.
Thanks you
Don
Edited by: Don Williams on Nov 15, 2009 8:48 AM

Unable to retrieve Object.Error in File: Unknown Database Connector Error

Hi,
I have deployed two report on BO XI server. Both the reports are designed in Crystal Report designer XI.
I got all database credentilas, saved in CMC by my administrator so that these reports should not prompt me for any database login parameters when I am trying to run them from BOXI test server.
When I am running one of my report, the report is working fine. But this is not the case with other report.
This second report is working well with some inputs.
Case 1 - It is having to input date parameter(Date1 and Date2), when I am entering one input date parameter (Date1) and other (Date2) is set to NULL, it is displaying correct result. But when I am giving any date for Date2 it is throwing me an error -
"Error in File Manager_Agent_Report.rpt: Unknown Database Connector Error
Unable to retrieve Object.
Error in File Manager_Agent_Report.rpt: Unknown Database Connector Error "
Case 2 - Similiarly it is having an other input field which I am using in filetering the records in Report.
If I am setting it to NULL or If I am not giving this field, while entering the input. I am getting an output.
But incase I am giving this particular field then again it is promptig me the above mentioned error.
The report are working fine if I am executing them from crystal report designer.
Please help me to find a solution for the same.
Thanks
Deepak

Deepak, firstly are you trying to connect to one database or two in these reports? I would check the ODBC connections both in server and client machine (testing server or whatever you testing it on). Make sure both connection settings are exactly the same.
Secondly I will check the parameters values under Objects under the CMC and see if there is anything changed there.
Report back if you have checked both and it still giving errors
Regards
Jehanzeb

Unknown Database Connector Error in CR XI R2 sp6

I'm getting an "Unknown Database Connector Error" when I try to Set Data Source Location. This is effecting all of my reports and is happening on multiple copies of CR XI. I'm trying to connect to MS SQL using an ODBC (RDO) connection. The reports were initially working fine connecting to the datasource and then something changed. The current connection is blank and when I try to create a new connection I get the above error.
I tried updating CR to the latest version (what a pain! kept running into the Missing CrystalReport.msi problem). Finally figured out how to fix that but the updates did not solve my connection problem.
I ran the SQL Connectivity Test app and here are the results:
SQLDriverConnect Successful
[Microsoft][ODBC SQL Server Driver][SQL Server]Changed database context to 'I3_IC'.
[Microsoft][ODBC SQL Server Driver][SQL Server]Changed language setting to us_english.
ODBC Version is : 03
SQL Driver Name is : SQLSRV32
SQL Driver Version is : 03.86.3959
SQL Driver Supported ODBC Version is : 03
SQL DBMS Name is : Microsoft SQL Server
SQL DBMS Version is : 10.00.2531
I am running Crystal on a Windows Server 2003 Enterprise Edition system. It's a developement and testing server. I also tried running CR on a Windows XP workstation connection to the same SQL server with the same results.
Any help would be greatly appreciated. I am totally stumped.

Hello,
mmmmmm.. From the driver name it's SQL Server 2000 you are using?
Have a look at your PATH statement to see if MS SQL is in there. It should look something like this:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\>path
PATH=C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;.....
It may be that your ODBCINI in the registry is corrupted so removing all and adding them back in may help. Use the ODBC Administrator to remove your DSN's, don't modify the registry.
Also create your DSN's using the System tab so all users and processes have access to them.
Thank you
Don

Unknown Database Connector Error - when published

Post Author: dommurphy21
CA Forum: Deployment
Hi,
Im trying to get a Crystal Report to run when published to my BOXI Enterprise server. I get the following error when trying to run the report
CrystalReportViewer
Unable to retrieve Object.Error in File UseTable.rpt: Unknown Database Connector Error
The report runs on my PC using an oracle connection and I have also setup the orace driver and client on the Server and can connect to the database from the server. I'm using the same TNSNAMES entries on my client that are also on the server.
Could you please respond asap as once this simple issue is resolved I can get on with completing my Proof of Concept.
RegardsDominic

Post Author: colin mackenzie
CA Forum: Deployment
Hi Dominic. I had a similar problem in the past.When you go to publish your report try this.Select the Object.Select the Process Tab.Select the Database Tab.Select the radio button or option button "Use custom database logon information specified here"Inside the drop down list select Oracle.Enter your server name or tnsname "whatever.world"Enter your database name, this doesn't really matter you can enter anything will work here. (Whatever world - Production)Try that and let me know if that solves the problem.

Intermittent Unknown Database Connector Error: "Object reference"

Don't know if I'm posting to the right forum. Please redirect me if this post belongs elsewhere.
We use a .NET application by SunGard (Advance Web). We have a whole bunch of Crystal reports we've deployed through this application, and they all work. . .most of the time.
We occasionally, however, find that ALL our Crystal reports return this error:
Unknown Database Connector Error Error in File C:\WINDOWS\TEMP\Report1003 {7B4DBA4D-3EA7-4545-83DB-F5A56AE945FF}.rpt: Unknown Database Connector Error
CrystalReportViewer - CrystalReportViewer1
Error: Object reference not set to an instance of an object.
If we reboot the server, the reports all work again. But sooner or later they start to fail w/ the same error message.
We have Crystal Reports 11.5.8.826 installed on the server.
The network service account has full read/write access to its temp directory (C:\Windows\TEMP).
The reports have never failed when we've used this application on a different server, so we're wondering if there's something amiss with the server.
Anybody have an idea of what's happening here?

Sorry. My mistake. That note wasn't tagged correctly so it didn't show up on the public side of the SAP Note system. I've fixed the tag but it will still take a day or two for it to replicate to the other system. I've pasted the contents of the note below.
Symptom
Error: "Unknown Database Connector Error Failed to retrieve data from the database"
Error: "Unknown Database Connector Error"
Failed to change the Table to CommandTable using RAS SDK
Reproducing the Issue
There are lots of reports designed with regular tables.
A custom RAS SDK application is developed to change the reports from regular table to CommandTable
        rd = new CrystalDecisions.CrystalReports.Engine.ReportDocument();
        string rptPath = Server.MapPath("./axmr310_0_std.rpt");
        rd.Load(rptPath);
        DatabaseController databaseController = rd.ReportClientDocument.DatabaseController;
        ConnectionInfos connectionInfos = databaseController.GetConnectionInfos(null);
        ConnectionInfo oldConnectionInfo = connectionInfos[0];
        ConnectionInfo newConnectionInfo = CreateConnectionInfo();
        databaseController.ReplaceConnection(oldConnectionInfo, newConnectionInfo, null,CrDBOptionsEnum.crDBOptionUseDefault);
        ISCRTable oldTable = (ISCRTable)databaseController.Database.Tables[0];
        CommandTable newTable = new CommandTable();
        newTable.Alias = "Command";
        newTable.Name = "Command";
        newTable.QualifiedName = "Command";
        newTable.ConnectionInfo = newConnectionInfo;
        newTable.CommandText = "SELECT * FROM ds_report.axmr310_0939_12";
        databaseController.SetTableLocation(oldTable, newTable);
        CrystalReportViewer1.ReportSource = rd;
Most of reports can be successfully changed and viewed, however the error occurs with somes of the reports.
BusinessObjects Enterprise XI 3.*
Crystal Reports 2008
Cause
"Verify on First Refresh" option is not selected for those unworking reports.
Resolution
Workaround 1: Check "Verify on First Refresh" option for the report.
Open the report in Crystal Reports Designer
Go to menu File -> Report Options
check the Verify on First Refresh option for the report
Save the report
Workaround 2: Add "rd.VerifyDataBase()" in the code
        databaseController.SetTableLocation(oldTable, newTable);
        rd.VerifyDataBase();

Unknown Database Connector Error Details: "Failed to retrieve SQL Error"

Hi
Getting "Failed to retrieve SQL Error" while trying to refresh the Crystal report.
Unable to create a new report also
This is my ERROR MESSAGE
"Unknown Database Connector Error Details: "Failed to retrieve SQL Error"
Previous Error: Query generated multiple SQL statements.However multiple SQL is not supported in crystal reports query panel"
Any Suggestion.

Hi,
Please note that any query that generates multiple SQL statements is not supported in the Query Panel in Crystal Reports.
I guess this Universe is generating multiple SQLs and hence the error.
I found this option while I was searching for something else: Could you try turning off the "Multiple SQL statement for each measure" in the Universe parameters and see if it works?
Also, here's the Universe Support Guide, although old, it is still applicable:
http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/20984c2b-17f1-2b10-1091-d18977f7cd8f?QuickLink=index&overridelayout=true
-Abhilash

Deploy Visual Basic 6.0 RDC application using Crystal Reports 9 on Windows Vista

Post Author: albe
CA Forum: General
When attempting to deploy a Visual Basic 6.0 Report Designer Component (RDC) application using Crystal Reports 9 on Windows Vista systems, the application fails after the first print or preview (that show normally) and an error occurred: -2147417848 Method '' of object '' failed.
The app use the RDC and Active Data; I verify that the problem is encountered when the app calls the 'SetDataSource' method.
I tried everything that came in my mind: reinstalling it a few times, with administrator priviledges, disabling uac, manually registering dlls, ...
I hope that this will be fixed, since Crystal Report 9 is the last CR version compatible with windows 98.
thanks in advance,
Alberto

Hello,
This forum is for community use and is not considered a support site. For assistance you need to purchase a case from our support site. But 9 is no longer a supported version so this is your only place to get assistance.
Try downloading the only patches available from:
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90actxwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90dbexwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90devwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90mainwin_en.zip
Thank you
Don

How to use Crystal Reports 11 with Visual C++ 2005 ?

Post Author: compvis
CA Forum: General
Hello everyone !
Plz tell me how to use Crystal Reports XI with Visual C++ 2005 ?
Thank you so much !

Moved to .NET SDK forum.
Need more info, version of the assemblies you are using and the assembly file system version number ( not the same as what you see in the properties of the project.
As well, what happens if you use OLE DB as a test?
Thank you
Don

Database Connection error in Crystal Reports using SAP BW system

Hi,
While using Crystal Reports in trying to build a report on the SAP Query in SAP/BW System using the MDX driver, I am able to get the structure of the query fields into the report but on the other hand while trying to refresh the report for data I am getting the error message u201C Failed to connect to the databaseu201D . This database connection error occurs despite the fact that the SAP server authentication details being entered on Refreshing the report is correct.
What could be the possible reason? Any guess...
Thanks,
Amogh

Hi,
Yes, I am using the MDX driver.
Is there any pre-requisites of importing certain ABAP transports into SAP Server since I haven't done any? Please recommend.
Thanks,
Amogh

Server error in printing in server using crystal report 2008 with VS2008

Hi,
We are using Crystal report 2008 in VS 2008. Everything working fine in local but when we deployed it in the server we are getting the below while print the report.
"An error occurred on the server. Printing will be stopped. Would you like to view the error information"
Anyhow the report is printing but I don't know why this error is occur and how to stop this. I had installed the CR runtime in the server. I dont know what is going wrong. The same we tested locally in a non crystal report installed PC.
Please help me to get rid out of this error.
Thanks
Natraj

Soemthing strange going on here.
Typically this Integrated vs Classic is an issue with images where Classic uses web.config tags between <system.web><httpHandlers><u2026 crystalimagehandler../></httphandlers></system.web>
Integrated uses tags between <system.webserver>u2026<handlers><..crystalimagehandler/></handlers></system.webserver>
Not sure why this would affect printing. Do you have tags that specifying where to download the printcontrol from? On the other hand, I would think that if images had anything to do with it, then you'd get red Xs when viewing. As far as I know, the printcontrol.cab doesnu2019t need to be specified in the <system.webserver> tags.
This one may be best resolved over the phone. Phone support can be obtained here:
http://store.businessobjects.com/store/bobjamer/en_US/pd/productID.98078100?resid=S6I@hgoHAkEAAGsiyVkAAAAR&rests=1282226845369
Ludek

Unknown Database Connector Error using Crystal Report XI with Windows 7

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