Unknown Device Error (0x0C, 0x00.) When trying to Burn

The past few days i've run into problems trying to burn from my Mac Book Pro.
In DVD Studio pro i get the " Unknown Device Error (0x0C, 0x00.)" when I try to burn from the burning on the computer.
I even tried burning from an external Lacie drive and I get the "Unknown Device Error (0x30, 0x05.)
I've cleared up hard drive space i have 5 gigs free. And I've tried restarting many times. I haven't run into problems like this before.

Hi
That can be caused by bad quality media. Read here about * about quality media * and try allways to use first quality group.
Besides that, DVDSP is not the best burning software at all. My prefered workflow is * Creating Disc Image in DVDSP * and burning it with Toast or Disk Utility.
Hope that helps !
  Alberto

Similar Messages

  • TS1436 I keep getting unknown error occured(4450) when trying to burn a CD...running Windows Vista, any help would be appreciated

    I keep getting unknown error occured(4450) when trying to burn a CD, running Windows Vista...any help would be apprciated.

    I had this issue to when trying to burn discs recently. I went into the CD creation settings in iTunes and I "unchecked" the option to "Include CD Text" and after I did that, the disc I had been trying to burn several times with error, actually burned without fail. Give that a try and see what happens.

  • Keep getting error code -50 when trying to burn a disc. how do I solve this?

    Does anyone know how to solve the problem of getting "unknown error" code (-50) when trying to burn a disc? I don't know how this happened

    marobinson58 wrote:
    keep getting the error code 0x8002006E when trying to burn a DVD.
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  • How do I fix the 4900 error I get when trying to burn a cd in itunes?

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  • I am getting error code 0x8002006E when trying to burn a DVD

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    marobinson58 wrote:
    keep getting the error code 0x8002006E when trying to burn a DVD.
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    "The burn failed because of a medium write error."
    Could this be a dirty lens issue in the drive.
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  • Keep getting error message 4310 when trying to burn music onto CD? How can I fix this for free?

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    You can use the email form here >  Apple - Support - iTunes Store - Contact Us
    iTunes Store & Mac App Store: About your Apple ID and password

  • Error message 4000 when trying to burn a cd in itunes

    I am having problems burning a cd in itunes. I am getting the error message the attempt to burn a disc failed. An unknown error occurred  (4000). Can someone tell me how I can fix this problem.  Please note that I have looked up other ways to solve problem and have tried them and none of them seem to work.  Such as in program files I clicked on repair and not uninstall to see if there was any possible corrupt itunes files to be fixed.  I changed the burn speed and that did not work. The only thing I did not do was a total uninstall of itunes. I need to know should I do that and if so what site will I need to go on to re-install itunes  and will I have to pay for it? My computer which is Windows XP already had itunes on it when I bought it so I do not want to pay for itunes. So can someone please give me some guidance regarding this matter. And please note that I was able to burn cd's in itunes before and then it just stopped working. And I have tested my computer with the windows media player and I was able to burn music from my music library so I know my problem is with itunes.
    Thanks!

    I had this issue to when trying to burn discs recently. I went into the CD creation settings in iTunes and I "unchecked" the option to "Include CD Text" and after I did that, the disc I had been trying to burn several times with error, actually burned without fail. Give that a try and see what happens.

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    Hi:
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    Try * Creating Disc Image in DVDSP * and burn it using Disk Utility and/or Toast.
    About your media, you can * USE THIS SITE * as reference.
    Hope that helps !
      Alberto

  • Using Windows 7, I get an error message 4310 when trying to burn a CD from a playlist.  I ran diagnostics and everything was ok.  Please help.  Reading previous posts haven't helped.

    I have read all of the other postings and they haven't helped.
    When I ran diagnostics here is what I got:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Dell Inc. Inspiron 5720
    iTunes 11.0.4.4
    QuickTime not available
    FairPlay 2.4.14
    Apple Application Support 2.3.4
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0015B7001238F790
    Current user is not an administrator.
    The current local date and time is 2013-08-11 10:02:22.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics 4000
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 2a1c5ee63a68f4be6bc96c5266eed869
    iPodService 11.0.4.4 (x64) is currently running.
    iTunesHelper 11.0.4.4 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    LowerFilters: iaStorF (11.5.0.183),
    UpperFilters: GEARAspiWDM (2.2.3.0),
    D:   PLDS DVD+/-RW DS, Rev 
    Audio CD in drive.
    Found 11 songs on CD, playing time 42:48 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:52:30
    Track 3, start time 06:59:54
    Track 4, start time 11:40:47
    Track 5, start time 15:15:38
    Track 6, start time 19:31:39
    Track 7, start time 22:52:55
    Track 8, start time 26:38:36
    Track 9, start time 30:28:61
    Track 10, start time 33:35:27
    Track 11, start time 38:20:39
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are:   8 16 24 32 40.
    The drive CDRW speeds are:   8.
    The drive DVDR speeds are:   8.
    The drive DVDRW speeds are:   8.
    The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D:   PLDS DVD+/-RW DS on CDR media at speed 24X.

    Hello Princess Lynne Anne,
    Thank you for using Apple Support Communities
    First I recommend taking a look at this article named iTunes: Music purchased from iTunes Store cannot be burned to MP3 format CD found http://support.apple.com/kb/TS1476.
    Songs purchased from the iTunes Store may either be in AAC format or AAC Protected format depending on when they were purchased (older songs used AAC Protected format). You can convert AAC songs to MP3 format allowing them to be burned to an MP3 format CD, however AAC Protected songs can not be converted. You can, however, back them up to a data CD or DVD, or you can burn them to an audio CD (which can be played in a CD player).
    And if your issue still persists after converting any of these purchases, then I would recommend this part of the article named Disc Burning Quick Assist found here http://support.apple.com/kb/HT1152#learn2:
    Top troubleshooting tips
    In addition to the following tips, check out these articles:
    Solving problems with burning discs
    If the disc burning options are dimmed or unavailable
    If a burn does not succeed, check the disc or try another disc
    Eject the disc from the drive and inspect it to see if the surface is dirty or scratched, or if it already has data written on it (the shiny surface is slightly darker where data has already been burned). If it's dirty, wipe it clean with a soft, damp cloth and try burning again. If the disc already contains data, try another disc. If you're using a rewritable disc that already contains data, be sure to erase it before burning data on it again. Small flaws or surface inconsistencies can cause an unsuccessful burn. Try burning your content to another disc or try a different brand of disc (if possible).
    Make sure that your optical drive can record discs
    If your drive is built into your Mac, make sure that you have at least a Combo Drive if you want to burn a CD or a SuperDrive if you're trying to burn a DVD (or CD). Consult your Mac manual or your third-party manufacturer's disc drive manual for more information.
    Check the disc type
    Make sure that your disc drive is capable of writing to your media at hand. For example, you won't be able to burn a DVD+RW disc with an older Apple SuperDrive. Consult your Apple or third-party product manual for your drive's supported media specifications. You should also use discs that are rated for the burn speed of your drive.
    Slow things down
    In the Burn dialog, specify a burn speed that is slower than the maximum speed rating for your disc drive (if you can) and try burning another disc.
    Free up some memory
    If you've got other applications open, quit the ones that you're not using (or quit them all except for the one from which you're burning your disc). Allow the disc to burn before doing other things on your computer.
    Check your hard drive's available space
    When you burn a disc, your Mac temporarily sets aside an amount of hard disk space equal to the amount of data being burned to the disc. If you're burning a large amount of data, you may run out of room on your hard disk if it's almost full, which may prevent a disc from burning. To free up space, throw out unwanted files or back up files to an external drive.
    Restart your computer
    Sometimes a simple restart can resolve issues. Once you've restarted your Mac, try burning another disc again.
    Update your software
    Use Software Update (from the Apple menu, choose Software Update) to check for, download, and install the latest versions of your Apple software. If you're using a third-party burner, visit the manufacturer's website for the latest software updates for your model.
    Check your connections
    If you're using an external disc writer, make sure that all of your cable connections are secure and that the optical drive is powered on.
    Cheers,
    Sterling

  • Error code (4880) when trying to burn a playlist to disc

    I have never had a problem burning play lists to disc, before installing iTunes 8. I fact up until a few weeks ago burning was a breeze and was really fast. but now every time i try to burn a disc it starts burning the first two tracks and then says disc burning is canceling then ejects the disc and displays the error message: 'unable to burn disc. An unknown error occurred (4880)'
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    I too have been having troubles burning DVDs from iTunes, in my case under Vista. I think this could be a re-run of an earlier iTunes problem when Apple took a sudden dislike to grammatical expressions such as '. Anyway, by trying to burn with other software I've found the error happens when iTunes tries to burn a track with either a very long name, or a track that contains an odd symbol. Just now a track name from Verdi's Aida was not only very long but also contained this symbol / and I got repeated Error 4850. Once I edited the track name to remove this (and shortened the track name for good measure) the problem has gone away.
    Jeff Underwood
    <Edited by Moderator>

  • I'm getting multiplexing error in iDVD when trying to burn.

    Trying to finish an iDVD within 4 hours.  I'm getting a multiplexing error when burning.  It's a slide show with 429 pictures, background music and no movies.

    Hi
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    • one audio tune (but You can make a special audio file/track including several Music parts - but as one track)
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    LONG LONG LONG LIST
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    from Boise Jim
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    I use only - Verbatim DVDs
    I use only - DVD-R
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    PART Three.
    Multiplex Error
    Chuck, Chicago 2/7/2009.
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    2. Disconnect any other external devices not absolutely needed.
    e.g. external USB/USB2 hard disks, other FW hard disks etc.
    3 Chapter marks in transitions - minimum 2 sec from
    FROM Bev.
    (Not a 'guy' but I will answer!)
    First, I do not think that mixing wide-screen and standard makes a difference in iDVD.
    Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taiyo Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.
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    From. Boise, Idaho
    I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
    It worked, and I got a clean burn from iDVD.
    Hopefully this can help other people.
    by dheb0422
    Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the unedited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.
    One user more writes
    To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects
    Video from both passed from FCE 4.01 with chapters
    One project worked fine in creating disk image file
    The other gave Multiplex Errors
    I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked
    Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors
    Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project
    This time multiplex errors gone
    So had something to do with chapters
    So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project
    After numerous tries, I was able to narrow problem down to 1 "Bad" chapter mark
    That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error
    When I removed "bad" chapter mark (and others in), no multiplex error
    As a final experiment, I moved "bad" chapter mark about 5-10 sec's beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.
    I have no idea why this worked, but thought I'd mention here in case someone else runs into similar problem.
    Rich839
    In addition to Bengt's fine advice, burning errors can occur if you have located any of your menu buttons wholly or partly outside of the safe TV viewing area. Go to your main project menu, then click on View/Show TV Safe Area, to check. Drag into the safe viewing area any buttons that are outside the safe viewing area.
    Russ One - suggest this
    Multiplex Error-There was an error during muxing preparation
    One thing that worked for me was to export the video w/o chapter markers as a self contained movie (thereby not loosing the edits & etc). Then make a new FCE project and import that movie into a new sequence and add the chapter markers. I've used "-", "&" and "," with no problem in the chapter names. Removing the markers or exporting without them did solve the problem but renaming them with just numbers 1,2,3....5, did not solve the problem and since this problem seems to happen with with iMovie as well, it would suggest the problem is in the video or audio and in combination with the chapter markers iDVD just can't handle it. The only other possibility is that both iMovie and FCE share the same or similar chapter marker code that some how is corrupting the markers.
    Summary - What to try
    1. Chapters
    • Only A to Z and 0 to 9 in chapter title
    • No Chapter mark at very beginning of movie
    • No Chapter mark in or within 2 seconds from any transition in movie
    2. TV-safe area for buttons (no one outside this)
    3. Safe re-boot
    4. No other external devices connected - that are not needed
    SDMacuser adds to this
    • On #4 ... No ext. devices. Some think this applies mainly to ext. FW. Not the case. Also applies to ext. USB2 as well (not to mention flash drives too).
    Do not leave 3rd party devices / camera / camcorder plugged in unless it is being used with iDvd's One Step process. Certain web cams can trigger this also (especially ones with added features like LED light/s that draw additional power from the FW or USB bus).
    5. Minimum of 25Gb free space on Start-up hard disk
    6. Make a DiskImage first - reduces where problem originates
    7. Trash iDVD pref. file
    8. Make a new iDVD project
    9. Movies in project with same aspect ratio e.g. 4x3 or 16x9
    10. No other programs/applications running during iDVD process. e.g. Internet, screen & energy savers
    Yours Bengt W

  • Error message 4850 when trying to burn a playlist to disc

    I have recently upgraded my laptop to a dell E6500, and have downloaded the latest version of itunes. Since I have had this new laptop, and new version of itunes, I have been unable to burn discs from playlists. It starts to write a track, and then i get an error message "4850". Can anyone help me with this? Ive seem some other people saying they have had this problem, but im not v conputer savvy, and dont always understand their technical response
    Thanks

    I too have been having troubles burning DVDs from iTunes, in my case under Vista. I think this could be a re-run of an earlier iTunes problem when Apple took a sudden dislike to grammatical expressions such as '. Anyway, by trying to burn with other software I've found the error happens when iTunes tries to burn a track with either a very long name, or a track that contains an odd symbol. Just now a track name from Verdi's Aida was not only very long but also contained this symbol / and I got repeated Error 4850. Once I edited the track name to remove this (and shortened the track name for good measure) the problem has gone away.
    Jeff Underwood
    <Edited by Moderator>

  • Error Message 4621 when trying to burn a playlist

    I am running Windows XP and Itunes 10.4. I haven't burned a playlist to a CD for about 5 years and the last time I did, there was no problem. I imported one of my purchased CDs into Itunes and all songs play fine. The CD has since been damaged and I was trying to burn the songs onto a CD. I'm using Maxell CD-R discs. After about 30 seconds, I get an error message 4621 saying that my attempt to burn failed. I am using a Dell XPS 400 and my E drive is HL-DT-STDVD+-RWGWA4164B. I haven't updated drivers in a while, but the drives work fine and play the CDs. Does anyone have any suggestions on how to fix this problem?
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    I too have been having troubles burning DVDs from iTunes, in my case under Vista. I think this could be a re-run of an earlier iTunes problem when Apple took a sudden dislike to grammatical expressions such as '. Anyway, by trying to burn with other software I've found the error happens when iTunes tries to burn a track with either a very long name, or a track that contains an odd symbol. Just now a track name from Verdi's Aida was not only very long but also contained this symbol / and I got repeated Error 4850. Once I edited the track name to remove this (and shortened the track name for good measure) the problem has gone away.
    Jeff Underwood
    <Edited by Moderator>

  • TS1436 Error Code 4310 when trying to burn a cd

    I get he error code 4310 when i try to burn a cd on itunes.
    I have a brand new ASUS with windows 8.
    & also i tried to burn a cd using windows media player but it won't let me on there either.
    Can someone please help me?

    I get he error code 4310 when i try to burn a cd on itunes.
    I have a brand new ASUS with windows 8.
    & also i tried to burn a cd using windows media player but it won't let me on there either.
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  • Error code 0x8002006E when trying to burn photos to a dvd disk. Please help.

    Im trying to burn photos to a DVD so my friend can view my pictures on their windows computer. There is only 371 pictures for a total of 1.72G of space. It starts to burn them, and then in the middle of the process I get an error code 0x8002006E and it stops, wasting my disk (I assume because the computer no longer recognizes it afterwards). So, I am now down by two DVD disks. What I did was, I made a folder on my desk-top and placed my photos in it from iPhoto '11. I did this because it said that's how to do it if you want your friend to be able to view them on a windows computer. Then, I closed iPhoto and right click on my folder (on my desk-top with the pics in it) and click burn.

    What speed are you burning at and what brand/type of DVD disk are you using?  Are you able to burn a CD?
    It could be a dirty laser in the optical drive.  Get a disk cleaning disk, one with dry brushes - no liquids and use it to clean your optical drive. Burn at the slowest speed available, 2X - 4X.  Use quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums

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