UnKnown Devices in Pavilion dv7-6123cl

I am using this Pavilion machine as a Hyper - V Win 2008 R2 server and am having issues with two items: 1) Sound Card will not 'hold' it's driver - - it has to be reloaded every restart, and an unknown device : USB\VID_138A&PID_0018&REV_0078 will not clear with any of the device drivers from the HP Pavilion drivers web page.

just for the record, when I press 'details' a message in notepad comes up stating:
UIA write failed 3 times!!!
The proces will cause CTO panic because the image might not be normal
There might be unexpected reboot during factory update

Similar Messages

  • Replacing a keyboard on a pavilion dv7-61213c​l

    I say several videos on line for replacing keyboards for a HP Pavilion Laptop, but can not find any information for a Pavilion dv7-6123cl Entertainment PC.  For what ever reason the back of this type of laptop is different that all of the videos I have seen. 
    Any help would be appreciated
    This question was solved.
    View Solution.

    Hi,
             Try the wireless troubleshooting steps in the below link, if that does not works. Then you can download the drivers from the below link
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02543015&tmp_task=solveCategory&cc=us&dlc=en&lc​...
    Driver Download
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5118​...
    "I work for HP."
    Please click the "White Kudos" star to say thanks for helping.
    Please mark "Accept As Solution" if my help has solved your problem.

  • Pavilion dv7-2273cl - "Unknown Device" on Other Devices

    Its been 1 month since i bought my Entertainment Notebook and I can't figure it out, why does it have a Unknown Device listed on the Device Manager under Other Devices. Can someone tell me how to discover it?

    Hi,
    Go to: Control Panel -> Devices Manager
    Click with right button of Your mouse on each yellow sign with exclamation mark ( ) and choose properties. Then go to ' Details ' tab and paste here Hardware Ids . This way we will know what it is.
    Below You've got example how to do it:
    ** Say thanks by clicking the "Thumb up" icon which is on the left. **
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

  • USB not recognized - even when there's no USB device at all (Windows 7, Pavilion dv7)

    Since a few days now I get the message
    'The USB-device was not recognized: One of the USB-devices connected to this computer does not work correclty. The device has not been recognized'.
    It keeps popping up from my right corner below, every 5 seconds if I don't click it. When I click the message, I get a list of USB devices (ports) there are available. There's one 'Unknown device'. Maybe it has something to do with the finger scan (biometric)? This hasn't been working very good lately..
    Even when there's no single USB device installed (normally I have a mouse and a Targus laptop chill mat installed as USB devices), it keeps popping up. I tried deleting the USB port from the list (or uninstall it) in Device control, but it seems it keeps happening.
    I suddenly got it, I did nothing specific of did not connect any strange devices (except for a projector on the external monitor exit, but that has nothing to do with USB). I also hear the sound for connecting and disconnecting USB devics randomly when I'm on my laptop.
    Anyone has any idea?
    Thanks
    HP Pavilion dv7 Notebook PC
    LE902EA#UUG
    Windows 7 64 bit
    This question was solved.
    View Solution.

    The solution can be found here

  • HP Pavilion TS 14: Unknown Device (Windows 8.1)

    Just wanted to share my experience after reformatting my brand new HP Pavilion TS 14.
    - it came with Windows 8, but do not like all the bloat that comes with OEM installed OSes.
    - backed everything up, and reformatted.
    Now.. i was able to find most of the drivers on HP's website for the specific model.
    - except for 1.
    Unknown Device
    ACPI\VEN_ASD&DEV_0001
    ACPI\ASD0001
    *ASD0001
    i actually found a post on here and the expert said it was related to Graphics.
    - but i installed all of AMD drivers & Software.
    - i even updated via Windows Update.
    Googling was  not fruitful, as this specific model is either too new or not popular.
    But eventually did find it.
    Device type: System devices
    Manufacturer: AMD (ATI)
    Provider: Advanced Mirco Devices, Inc
    Version: 1.1.0.0017
    Date: 2013-02-07
    Operation Systems: Windows 8, Windows 8 (64bit)
    File size: 57.5 KB
    Download: http://www.magicdriver.com/driver92740-ver_1.1.0.0​017.html
    Note: it says Windows 8.. but it's compatible with Windows 8.1 also.
    My Specs:
    HP Pavilion TouchSmart 14
    Windows 8.1 x64
    AMD Catalyst 13.12 (latest WHQL)
    I am NOT an HP employee.

    Hi, This Solved the same problems with my HP 15-d074nr.
    I had to download the file, but it was in .rar- extension so i had to rename to .rar and unrar in a folder a manually instal via device manager.
    BBbut i Worked Great afte hours googling.
    Thanks Bro

  • There is no bluetooth device in the device manager on my pavilion dv7 - 4065ei, does it exist?

    I have a HP Pavilion dv7-4065ei on x64 Windows and I have never used the bluetooth device that is supposed to part of this laptop. I just know the specs from HP website say there is a BT device but I dont see it. I bought my laptop second hand so I dont know the original state.
    I downloaded BT drivers on the official HP website (broadcom 2070) but I recieve an error during installation that sort of says there isn't any BT device on my laptop. There is no indication of any bluetooth device on this laptop even in the Device Manager.
    I know there something I'm missing.
    Any help please?

    Suggest that you download and install AirPort Utility 5.6 for Mac OS X Lion, which is the full featured version of AirPort Utility for Lion. This version was released at the same time as AirPort Utillity 6.0.....perhaps you missed this.
    If you still don't see a NAT tab...that would indicate that the AIrPort Extreme is in Bridge Mode (NAT is turned off...so there is nothing to adjust) and that NAT is being handled by another device on your network.

  • Dv7-3165dx unknown device in device manager

    I have a dv7-3165dx.  I installed and intel SSD and windows 7 professional 64 bit.
    I downloaded the device drivers from the hp web site, but still have 1 unknown device in device manager.
    How can I figure out what I need a driver for?

    Don't know if you ever got this resolved but the issue I think, assuming that you were having the same problem as mine, is the Webcam. Check the device manager see if an Imaging device appears. If not this SP should resolve the issue. It resolved mine. HP DV7-3165DX Windows 7 64x fresh install.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-47244-1&cc=us&lc=en&dlc=en&...

  • Ihave pavilion g6 2006tx with win 8.1 pro ineed driver for unknown device

    driver for unknown device
    This question was solved.
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    Hi:
    You may need to reinstall the graphics driver, but I think it is the same one you have now.  It is from 2012 and so all they did was say it was good for W8.1 too.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-113258-1&cc=us&dlc=en&lc=en...
    If that doesn't work, then unfortunately I don't know what the issue could be.

  • DV7-3065DX - Fresh Win7 Install & 2 Unknown Devices?

    Recently purchased this laptop and performed a fresh install of Windows 7 once getting home. After the install completed successfully, I noticed I have two Unknown Devices in my Device Manager that the install did not have drivers for. Ran through the Windows Update bit and still nothing. Any pointers on how to identify which two items these are so I can pull the drivers from the HP site?
    To be more specific, the hardware IDs of each are ENE0100 and HPQ0004
    Thanks in advance,
    Message Edited by tdquiksilver on 10-27-2009 05:47 PM

    hi,
    ENE CIR Receiver Driver
    32-bit & 64-bit same for both
    ftp://ftp.hp.com/pub/softpaq/sp44501-45000/sp44994​.exe
    HP ProtectSmart
    ftp://ftp.hp.com/pub/softpaq/sp42501-43000/sp42565​.exe
    you may have to run this manually
    after extracting run
    c:\swsetup\sp42565\setup.exe
    & after installing it restart PC
    Regards,
    EverWin
    ~"If my solution has helped you in any way, please click on the white start to give Kudos."~
    ~"Please click on the Accept as solution button if your problem has been resolved."~

  • Drivers assistance required for graphics card and fingerprint reader with W8 & Pavilion DV7-6B01ED

    Hi - I own a HP Pavilion DV7-6B01ED and recently upgraded from W7 Home Premium to W8 Pro. Everything appeared to work fine except for the graphics card I have which now seems to always be on with the fan running, getting hot and running down the battery much more than before. I can not confirm what was reported as the graphics card in W7, but it is reported as the AMD 7000M after the upgrade. My invoice reports that it is a HD6490. Further to this, W8 reported an issue with this device in Device Manager.
    Due to another issue (not hardware related) I decided to do a clean install of W8 which would also let me clean things up and to re-partition my disk.
    In doing so I deleted the HP_TOOLS and the Recovery partitions. I'm not against recreating these but needed to delete them as I had 4 primary partitions and could not work within the restriction that comes with this. I understood from reading online that these can be recreated and the necessary tools re-installed (or another solution with DVD / USB employed). If the solution to my problems requires these to be installed, I'm happy to do so.
    After the clean install, I continue to have the graphics card issue (same details as above) and the other issue I have is with the fingerprint reader. It shows up as an unknown device after W8 install (it did not have any issues after the initial upgrade I performed though).
    So I've done plenty of things to try to rectify the issue and this includes installing the HP Support Assistant in the hope that this would help with the drivers. Instead of going through all the steps I've undertaken (I've read plenty in this HP forum and outside of the forum) and used certain W7 drivers, installed this that or the other program but unfortunately to no avail. I cannot get the fingerprint reader working and I still have a very hot and noisy laptop.
    I'm good enough with OS and device driver installations and happy to get stuck into some unorthodox solutions if needs be. What can I do to resolve these issues?
    Regarding the graphics card - is it a case that AMD have yet to release an updated driver? If so, I can live with that but in the meantime I would like to turn off the AMD card and work only with the integrated Intel graphics. Disabling the device in Device Manager does not seem to work. How do I do that?
    The fingerprint reader is no big deal, but ideally I would like it working. What to do here?
    If I need to do a re-install of W8 again and then get stuck into the driver installations I'm good with that, but would like to do it in a manner that will let me resolve these issues in the future without too much hassle.
    The spec of my machine is: HP DV7-6B01ED 17.3FHD / i5-2430 / 8GB / 750GB HDD / HD6490
    Thanks!

    Hello AttackofZaq....
    Thanks firstly for your reply. I re-installed W8 to start from scratch.
    OK, so I thought the AMD driver worked. I had installed it before I posted to the forum but then the problem seemed to have returned. I'll have to play with the settings because just as I type this the fan has started for no reason, same problem as before. Is there any chance Windows Updates in interfering?
    Regarding the fingerprint reader - it hasn't helped. In Device Manager I now see Biometric Devices > Validity Sensors (WBF) (PID=0018). Is there some further software I require in order to use the device. I'm going to install SimplePass to see if that's needed.
    I'll be back with an update.
    chemus79

  • Unknown Device Under Device Manager After Doing A Win8 Pro Upgrade!

    I have an HP Pavilion dv7-6b32us notebook computer. I just installed Windows 8 Pro. I looked under Device Manager & I have one Unknown Device now. I installed all of the drivers, so I don't know what it can be. How can I find out? I'm attaching some screen shots. Thanks for your help and time!
    This question was solved.
    View Solution.

    That is the HP wireless button.
    Download and install the HP wireless button driver .
    Please report your results here in your thread.
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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  • Pavilion DV7-6135dx

    Hi. I had to reformat an HP Pavilion DV7-6135 dx and its missing a bunch of drivers. Since the usb's dont work yet, I'll have to put all of the drivers on a disc and install them that way. I guess the first thing I need is the USB drivers and then the correct ethernet LAN driver. Can you hook me up with those two please and then I'll go from there. Heres a snapshot of device manager if that helps. thanks, DD
    This question was solved.
    View Solution.

    Hi:
    Unfortunately, it doesn't help much without the hardware ID's.
    Here are some of the drivers.
    Install the smbus controller driver first and reboot.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102010-2&cc=us&dlc=en&lc=en...
    Install the graphics driver second and reboot.  This driver will install both graphics devices you see listed.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-105178-1&cc=us&dlc=en&lc=en...
    PCI Sinple Comms Controller:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-101536-2&cc=us&dlc=en&lc=en...
    PCI Device:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102008-2&cc=us&dlc=en&lc=en...
    Network Controller:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-99014-2&cc=us&dlc=en&lc=en&...
    Ethernet:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102007-2&cc=us&dlc=en&lc=en...
    One of the unknown devices is probably this...
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-116584-1&cc=us&dlc=en&lc=en...
    I am going to take a guess out of the 3 USB3 drivers listed that this is the one you need.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-100294-2&cc=us&dlc=en&lc=en...
    If you post the hardware ID's for any remaining devices that need drivers, I will post the rest of the links to the drivers you need.

  • HP Pavilion dv7 doesn't start and I can't install operating system

    Product: HP Pavilion dv7-1125eo
    p/n: NA034EA#UUW
    I had Windows 8.1 Pro and I did a virus scan with Malwarebytes-program but I think that it completed before this and didn't find anything. I were also using Youtube and suddenly my computer turned off and it didn't find my hard disk anymore.
    I got errors like:
    03F0
    hard disk not exist
    boot device not found 3F0
    no bootable device--insert boot disk and press any key
    Diagnostic log shows that I have had that 03F0 and also 0601 error before, but somehow I made my computer to work again. In BIOS it didn't show that there is hard disk, can't test it, but it was an option in boot order, maybe it is always there I don't know.
    I tried a trick that going to BIOS five times and always save changes and exit. That kind of worked and I were able to use Windows like 15 min but then computer turned off.
    Windows repairing things:
    Windows Automatic repair -> The drive where Windows is installed is locked. Unlock the drive and try again.
    Startup repair -> Startup repair couldn't repair your PC.
    I used live Linux Mint from my USB stick and it worked good. I formatted my USB stick and tried to reinstall Windows but if I remember correctly it didn't recognize my hard drive.
    I thought that maybe my hard disk is broken and I took my Fujitsu Siemens Storagebird Serial ATA WD 250GB external hard drive out of its case and put it inside my laptop. It fitted there well so I tried to install windows into that. First it didn't recognize that hard drive either but when I tried many times and changed it inside laptop between slot 1 and 2
    it finally showed in Windows installation screen. Installing always stopped at 16 or 19% and formatting didn't help.
    I also formatted my USB stick and made it installation media again but same thing.
    Then I thought that maybe I have wrong Windows 8 Pro product key, an upgrade only so I tried to install Windows Vista because it were a factory installed OS. It either didn't recognize my hard drive in Windows installing screen, but this one can be tested in BIOS.
    Taking CMOS battery out for hours and trying with only one memory or both hard disks didn't work.
    Do I need to install some drivers from DVD during the Windows installation or is the hard disk connections broken or what is the problem? Can't I repair it by myself?
    I'm tired of trying these magic tricks so I really hope that someone can help me. Otherwise I need to buy a new laptop or use it with my USB stick and its live Linux ;( Also battery is dead so it doesn't exist anymore and fan makes noises sometimes and computer gets hot. I'm getting amused when trying to fix it even though almost nothing doesn't work anymore but it's hard to let go of it because I have repaired it so many times and even though it's old it's been working the last year well before this
    I didn't know where to post this because I don't know what the real problem is.

    Hey @mnbvc ,
    Welcome to the HP Forums!
    I see you're unable to install Windows on another HDD after experiencing an HDD failure.
    The hard drive not found error would indicate the drive has failed. Not being able to test the drive confirms this. 
    -Source: Resolve Boot Device not Found Error Message.
    The upgrade key you use only applies to the Windows Upgrade ISO and will not allow a fresh install of the operating system if it has nothing to build on, so you are correct in trying the Vista install. When you attempt to install VIsta are you using the HP Recovery Media or are you using the Windows Vista ISO? I would assume the drive that was installed in your notebook was larger than 250GB and would explain why an HP Recovery would fail during formatting but would not explain why the install failed if it was a licensed Windows ISO.
    Have you tried installing Linux onto the HDD instead of using a USB boot? This will help you test the validity of the HDD.
    You can try downloading a version of Windows 8.1 and skip the license key to activate the 30 day trial. (Search Google for Windows 8.1 Pro ISO downloads). Once installed activate Windows using the license key you purchased for an upgrade which theoretically should work.
    Let me know if that helps or if installing Linux to the HDD fails as well.
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • HP Pavilion dv7-1285dx - No F11, Won't Boot Windows -- Recovery Manager PATH?

    I am repairing an HP Pavilion dv7-1285dx for a friend. I have restored countless other computers but this one has driven me up the wall after 7 hours of trial and error and web searches.
    Here's the deal:
    --The computer came with Windows Vista
    --The owner upgraded it to Windows 7 this past fall
    --The comptuer came in contact with malware and will not boot
    --When booting, the computer will slowly attempt to load Windows, will make it to the "welcome" screen, then restart itself, creating an infinite loop
    --I do have a recovery DVD for the computer; the owner burned it apparently in late 2010
    --I am proficient in MS-DOS and am comfortable using the command prompt
    --The command prompt is the only way I can operate this computer at the moment. I do not have access to Windows of any sort, let alone the web
    --I do have two other computers here that are mine, both are Macs and one dual-boots into Windows; I do have a few flash drives and can burn optical media if necessary
    The F11 key does not work on this computer to bring up the recovery manager. I know why, too--the machine was upgraded to Windows 7, which wiped out the connection between the key and the program.
    My hope is that I can find the path of the recovery manager somewhere. There was a windows.old directory on the drive; I was able to change it to Windows (the existing Windows was renamed windows.scrap).
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    I can, however, access the command prompt through the Windows recovery program (NOT the HP recovery program, which I need to restore anything from either the partition on the D: drive or the DVD).
    I did notice all of the files on the DVD were in .zip format once I got deep enough in a directory. I'm debating about extracting them on one of my other comptuers to see if I can just get them over on another device, but my only external hard drive is Mac formatted so I'll have to use a USB stick.
    There have been queries about this out there referring to making the D: partition active. However, all of these solutions require Windows, which I cannot use. The same is true of downloads.
    My biggest question--where could the recovery program be buried? I would be willing to bring files over on another device IF AND ONLY IF THEY DO NOT REQUIRE WINDOWS.
    The SMINST directory within Program Files (x86) is not present.
    Basically, I need a DOS-compatible, non-Windows, way to restore this computer.
    I have no other Windows installation discs for the machine currently with me. Also, the COA sticker on the bottom of the computer is extremely worn and I can only read a few digits of it, so I can't use that for a restore I guess.
    On a final note--the fan in this comptuer is extremely annoying; any way to turn it off besides just the switch in the BIOS that toggles whether it runs all the time?

    You don't need to be in Windows to mark the D:\Recovery partition Active. Just boot with a utility cd with the disk management capability. If you don't have one_Scroll down on the page and get>> Bootable CD  If you don't have a burning app that can burn an ISO to cd get>> ImgBurn to burn the iso image to cd-a guide on using ImgBurn to write an ISO to a disc is> Here. Once created, boot from it.
    Btw-have you tried booting from his Vista Recovery DVD? With the first disc in the CD/DVD drive power on the laptop and immediately tap Esc to bring up the menu. Then tap F9 Boot options. Use the arrow key to move down & highlight the Optical drive then tap Enter key. (No key is needed with Recovery DVDs)
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  • Unknown device - ipod nano fine - problem with windows xp and usb root hub

    Greetings all. I've seen this question come up over and over again and have been working on it following previous posts and posts on microsoft and hp sites for a couple of days now.
    First off - the ipod nano is fine. Works on my son's computer well.
    When I plug it into my 6 months new HP Pavilion laptop it says: 'found new hardware' and goes through the process of installing it, says it's been installed, but then shows 'unknown device'. In Device Manager it tells me there are no drivers installed, but when I try to follow the other instructions on this forum to update the drive to USB mass storage device (usbstor.inf), it tells me the best driver is installed and won't do it.
    Many seem to have this problem with devices other than the iPod on Windows service pack 2 so I went to the Microsoft forums and they seem just as puzzled. I've updated all my Windows & HP software to the latest possible versions. The problem is definitely in the USB. Once, when I uninstalled the USB device and then rebooted the computer with my iPod still plugged into the port, it found my iPod, correctly identified it, and for a blissful moment I thought everything was fine! Then it reinstalled the USB drivers and made a comment to the effect that I should move the iPod to a USB 2.0 port for more effective operation and the iPod disappeared again.
    I have 3 USB ports on my laptop, all are USB 2.0 and all 3 have the same problem.
    I've tried all the stuff people have already said on here...does anyone have any NEW ideas? I'm hesitant to take it in for service because it seems to be a software problem that should be fixable.
    Thanks in advance for your help and sorry about the long post.

    This isn't a solution, but it's something I just tried and it may provide someone additional clues about's going on. I too think this is some sort of USB problem.
    I have 6 USB ports. Two of them are USB 2.0. Since I applied the 03-23 update my computer hasn't recognized my nano at all. I would connect my nano and I couldn't get it to show up in My Computer, in iTunes, or on the far right side of the Start taskbar.
    I just tried plugging my nano into the first USB port of my USB 2.0 pair and left the second 2.0 port empty. I then rebooted with the nano attached. Viola - I get a "Found New Hardware Apple iPod USB Device" message. My nano is now flashing "Do Not Disconnect." A small removeable storage icon with green arrow now shows on the far right side of the Start taskbar. If I click on it (like you're going to eject it) the note displayed says "Safely remove USB Mass Storage Device - Drive (F:)".
    If I go into My Computer, "Removeable Disk (F:)" now shows there. However, if I try to follow Trevor's instructions in another post to "go into My Computer with iPod connected, right click it, wait till the right click menu comes up (could take a few minutes); click Format, . . ." I'm stuck. I do the right click, watch the hour glass and wait for the Format menu to come up but it never does. Eventually the hour glass just goes away. No message, no Format menu. The waiting hour glass just goes away.
    My computer isn't as new as yours, but like you I am completely current on maintenance.
    I'm going to keep trying . . . If anyone has any ideas, please let me know.
    Dell Dimension 8100 Pentium 4   Windows XP   Service Pack 2 Phoenix ROM Bios PLUS Version 1.10 A09

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