Unknown error 11 occured while restoring iphone 4, Unknown error 11 occured while restoring iphone 4
i was restoring my iphone but stuck due to the error "iphone cannot be restored unknown error occurred (11)"
does any one know how to get rid of this error??
Is your phone jailbroken?
Similar Messages
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While upgrading my iPhone 3GS to iOS 4.2 something went wrong and came up with the message "The iPhone could not be restored. An unknown error occurred [1015]." Now it will not start at all. It just stays on screen with USB and the iTune picture. What can I do to get it going again. I only tried to upgrade because I was prompted to up-grade and now I am helpless. I did a backup before starting the upgrade. The error message did not tell what to do next. Any help is very much appreciated.
Usually that means the iPhone was hacked to unlock it from the original
carrier .
Updating the operating system locks it back to that original carrier
You could try this
http://support.apple.com/kb/TS3281
However if the iPhone was hacked it is probably a paper weight now
and as this is an Apple hosted forum you can get no further help here -
There is a problem i keep on getting this error
"An unknown error occured while resoting back up" I am using latest itunes 11.1
I have backup file from my previous phone 3GS (PC-1)
Now I am restoring the same file to my new iphone 5 (PC-2)
I copied the backup file to the right location and itunes had picked up the file on at last moment it gave error (mentioned above)
Any solution will be really appreciated, thanksor... put your photos in "My Pictures" in My Documents, and viola, itunes syncs it to the iphone. only one sentence needed =/
maybe im missing your point here, the long paragraph is mindboggling -
HT201263 while restoring iphone 3g its showing unknown error occured
while restoring my iphone 3g its showing an unknown error occured .
And you placed it in Recovery Mode, and then what happened?
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Apple Logo and Progress Bar Stuck 1 out of 5 while Restoring my iPhone 5 to iOS8. How can i Do for This Problem. Sometime iTunes say An Unknown error occured (error -14) iTunes Version is 11.4
The error that you are seeing has to do with your Internet connection. Try disabling your anti-virus software and connect the iPhone again and try to restore. See this support document for help. http://support.apple.com/kb/HT1808
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what is the error 1015? msg pop up while restoring my iphone.
This usually means the iPhone has been hacked/jailbroken and it may no longer work as a result.
http://support.apple.com/kb/TS3694#error1015
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
the iphone "iphone" could not be restored.An unknown error occurred(2003).
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
Please help me
Did you try this:
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
copied from Resolve specific iTunes update and restore errors -
I need help what could i do to solve this error -problem?
Hi EddyM96,
Welcome to Apple Support Communities.
You may find the steps in this article helpful for troubleshooting your iPhone:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured
"This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
Taken directly from this article http://support.apple.com/kb/TS1275.
Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
- Greg -
"the iphone could not be restored an unknown error occurred (2)"
Yesterday I connected my iPhone 4 to my Windows 7 laptop, and went through to install the latest security update for iPhone through iTunes. When it was installing the software update, the phone froaze, and then this happened:"the iphone could not be restored an unknown error occurred (2)"
Now, I have uninstalled and reinstalled both Bonjour and iTunes, to no avail. I have done the iPhone reboot method, and the phone will be identified as "iPhone" but not recognised as mine. iTunes states this phone is in recovery mode and I have tried numerous times to restore it.
Windows doesn't detect the phone while this is happening. It will not restore and the error is still popping up. I have followed as many threads to rectify this but nothing seems to be working.
I can resore it on my iMac but the reset date for the iPhone on this computer is six months old.
Any suggestions?When you say you uninstalled iTunes and reinstalled it, did you follow the directions in this Apple support document exactly? http://support.apple.com/kb/HT1923
That will make a difference on Windows computers. After that, try and reconnect and restore. -
I was using my Iphone 3G and I tunes told me I needed to upgrade my Itunes, after completing this the said I need to upgrade my I phone and it just blanked off while upgrading. I tried to restore it, I get throught the first 3 steps but then a message comes up and Iphone cannot be restored, unknown error has occured (1015) Please help me ??????????????
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
From Apple support page > http://support.apple.com/kb/TS3694#error3194
We cannot help you with a jailbroken device. You will have to look elsewhere. -
HT5654 "IPHONE COULD NOT BE RESTORED. AN UNKNOWN ERROR OCCURRED"
while i use my iphone 5s continuously turns to blue screen and stacked even i can't switch it on and off...the apple communities advised me to restore it and i tried to restore but message appear "IPHONE COULD NOT BE RESTORED. AN UNKNOWN ERROR OCCURRED"
An unknown error ocurre(9)
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Can't restore iphone 3gs - unknown error occured - error 13
Hi folks,
I was in process of firmware upgrade but unable to do the update. My iphone is stuck in between, now i am unable to restore while powering it on under itunes i am getting message - iphone in Recovery mode restore this phone before it can be used with iTunes.
When i am running restore i am getting error "unknown error occurred - error 13"
help pleasePress and hold the home button down for about 10 seconds and while holding it down plug it into itunes and keep holding it until it asks you to restore.
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After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?
Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
Get help with iOS update and restore errors
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, you can try different equipment:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues by following the next section.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
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