Unknown error (-1202) when redeeming gift cards?

Every time that i press the "redeem" button in itunes, it pops up with "an unknown error occured (-1202). Is there any way to troubleshoot this so that I'm able to redeem my gift cards?

I just had the same problem this morning. I called Apple and they gave me a work around... Go to the iTunes Store main page, right click on "Redeem" and select "Copy Link". Go to your internet browser and copy the link into the address bar... That should open the iTunes store and give you "Redeem" page.
It doesn't fix the error necessarily, but let's you redeem the card.

Similar Messages

  • Error (-1202) when redeeming gift cards

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    Everything else in the store works, I can buy items, sample songs on the store, etc, just these two categories. Any ideas?

    I just had the same problem this morning. I called Apple and they gave me a work around... Go to the iTunes Store main page, right click on "Redeem" and select "Copy Link". Go to your internet browser and copy the link into the address bar... That should open the iTunes store and give you "Redeem" page.
    It doesn't fix the error necessarily, but let's you redeem the card.

  • HT1539 Unknown error -50 when redeeming a movie.

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    Try Here  >  http://support.apple.com/kb/TS1583
    And See this Discussion...
    https://discussions.apple.com/thread/4204776?start=0&tstart=0

  • Does touch ID not work when redeeming gift cards from iTunes?

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  • Balance on account wrong when redeemed gift card

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  • I keep getting error -1202 when trying to download music or update my billing account.

    Help!  I have installed, uninstalled, and re-installed itunes because I get an unknown error -1202 when trying to buy music or update my billing account.  Any ideas?

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    If you installed the BubbleWrap app, try restoring the iPhone as a new device.
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  • I get error 5002 when trying to redeem gift cards , what do I need to do to fix this.

    I get error 5002 when trying to redeem gift cards, what can I do to fix this?

    http://store.apple.com/us
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  • Error (-1202) when I try to redeem in the iTunes store

    When I click on "REDEEM" in the iTunes store, it gives me an unknown error (-1202). How do I get past this?

    Try Here  >  http://support.apple.com/kb/TS1583
    And See this Discussion...
    https://discussions.apple.com/thread/4204776?start=0&tstart=0

  • How do I use my redeemed gift card to purchase a book on iBooks when it will only give the option of "Mastercard, Visa, Amex or 'None' (Billing Address)"??

    How do I use my redeemed gift card to purchase a book on iBooks when it will only give the option of "Mastercard, Visa, Amex or 'None' (Billing Address)"??
    Desperately need help so I can purchase books for my study course!!

    Sir,
    I thought So too but then I went to Itunes Library and try and buy a single song from an album for $1.29.  Now my Itunes Gift card balance is $ 7.10 as I mentioned earlier. it still did not let me buy and kept trying billing my Visa card.
    Should I restart my PC and Itunes and retry. What do you suggest?
    regards
    Bikram Suri
    [email protected]

  • HT201209 iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening

    iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening???

    Any time you've changed anything in your billing, it does this once to very things.

  • I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance.

    I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?

    Hi ...
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    Be aware, an auto renewing subsciption by require a credit card.

  • HT201209 how do i fine out my account balance when i redeem gift cards

    If I redeem gift cards, where can I see my account balance?  Also, if I purchase apps, games, etc., How does it know to use the gift card vs. my credit card on file?
    Thx!

    My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
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    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

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    How do I solve this?  When I sign out of one account to get into another, iTines freezes and must be shut down.  Also when I try to access anything in my account or even "redeem" gift cards, then it gives the unknown error -1202.

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  • HT2736 I have redeemed gift cards on my itunes account but it is still asking me for a credit card to purchase music

    Even though I have redeemed gift cards on my account when I go to purchase a song it keeps asking for credit card information.

    Any time you've changed anything in your billing, it does this once to very things.

  • Unknown error message when trying to update or download Apps?

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