Unknown Error -124.

Hello,
I've been experiencing problems after restoring my Ipod after getting sad Ipod and the folder with the exclamation mark.
I've got a 40Gb 4th Generation Ipod and was using Itunes 4.9 (just upgraded to the latest version to see if that helps).
After updating some songs I get error messages saying 'Error copying to Steven's Ipod. Unknown Error -124'.
Sorry I don't have the full error message but after updating Itunes I can't recreate it, but everytime it's occurred it's the same error number.
I've tried with both Firewire and USB ports and got the same error message.
Any ideas?
Any feedback is really appreciated.
Thanks in advance.
Steven

I had a similar error with my 30GB Video Ipod when attempting to download pictures. I discovered that having Outlook open as well as having the Ipod settings to update my Outlook calendar caused the error. Once I shut down Outlook, and removed the check mark on update Outlook Calendar (on the Ipod preference settings), the pictures downloaded without a problem.

Similar Messages

Unknown error (-124) HELP!!!!!!!!!!!!!!!!

I'd had some troubles with my ipod software so I downloaded itunes again and the ipod worked perfectly, then midways it stopped and said "unknown error (-124)" and now, the computer won't recognize it. It's a 4G black ipod... I don't know if it makes a difference or not... but just in case...

Where were you on iTunes when it did this? Was it while the iPod was syncing?

Gets unknown error -124 when syncing the iPod

I get unknown error -124 when syncing my 80 gb iPod. I have had files which I could not copy to the iPod, so I removed them. So it's not that. And I have restored it back to its original settings before syncing now.
Any tips on how to resolve this?
Thanks!

i am getting the same problem and the people at best buy could not even help me they it was my problem. and i bought two new hard drives and it still does it.

Recieved unknown error 124 message

This error message shows up basically telling me i cannot sync my ipod, and it turned everything on the ipod to junk data that i have to restore.
after substantial searching on google i discovered it may be a problem related to my update to the latest version of iTunes, and it is causing conflicts with windows.
It was also mentioned that downgrading to itunes 6 will solve the issue but i do not want to lose my library, playlists and podcast subscriptions.
anyone have any suggestions?

I have a mini iPod and received the same error. Try following the 5R's. Beware, this means you will need to Restore your nano which will erase all stuff on it. If this doesn't work, try doing a 'chkdsk' and formatting the hard drive in disc mode. Unfortunately this didn't work for me and I contacted Apple phone support who indicated that is was a hardware problem (not software) and that I would need to send it in for repairs. The Apple technician hadn't heard of this error....but it seems to be a huge problem with the iPod and mini iPod series (as per the discussion board), I hope it isn't also occurring in the nano series. Sounds like no solution by Apple is in the works. Eventually my mini iPod died a few days later!!!

Dreaded "An unknown error occurred (-124)" problem

I've seen various posts on this and related topic, and have tried a few of the suggested solutions without success, so thought I'd post my version to see if anyone can suggest a way to fix this.
I have a 30GB video iPod that is about 2 years old. Up until recently, it was working fine. About a week ago I tried to sync it up with iTunes as I had some new music and it all went pear shaped.
Basically, it takes a few minutes to recognise that my iPod is connected, during which time I hear a few random "clicks" from the iPod (sounds very much like the noise the click wheel makes). On attempting to sync, it will get a few songs (usually somewhere between 5-20) before bombing out with the following error message:
"The iPod "[ipod name]" cannot be synced. The required folder cannot be found"
I hit OK to this, and then shortly after I get the following message:
"Attempting to copy to the disc "[ipod name]" failed. An unknown error occurred (-124)"
At this point, the iPod resets itself (as if I had done a manual reset) and then will eventually come back to the main menu. iTunes then attempts to sync again, with a similar result. I've only ever let this happen about 3 times before disconnecting and trying various things (resetting iPod, turning PC off and on, using different USB port, charging iPod from my wall charger for an hour, etc, etc)
I can run the iPod in diagnostic mode without any problems. I have also reformatted my iPod, as well as downloaded V1.3 of iPod software and am running V7.5.0.20 of iTunes.
Some of the other posts on here seem to indicate this problem only occurs when syncing videos or photos, but I have neither - I'm just trying to sync my music.
To make it even more frustrating is that after doing all the things I can think of, at some seemingly random point my iPod will decide its had enough of ******* me off and will happily sync without incident. But this normally takes an hour of fruitless effort and increasing levels of frustration!! Oh, and yes - I have tried to be a bit systematic with my "try this, then try that" to see if I can stumble across the right sequence of events, but there doesn't appear to be anything that works consistently!!
Is it just me, or is Apple becoming more and more like Microsoft when it comes to product reliability???

As an update to this, I have just installed the latest version of iTunes (7.7), so I'm running all the latest iPod and iTunes versions...
...but I'm still having the same problem
Can anyone provide any insight into how to fix this???

An unknown error occurred (-124)

I cannot update my ipod whatsoever. I keep receiving "The iPod XXXX cannot be updated. An unknown error occurred (-124)." I have searched and searched but cannot find anything related to error (-124). I have a 4th gen iPod running software v3.1.1 and iTunes is v7.0.2.16. I seemed to start receiving the error after I updated my ipod a few weeks ago. I managed to manually bring songs across one at a time but it hangs when playing or skips through groups of songs, or plays 5-10 seconds of a song and then skips.
Any way to downgrade back to a lower version of iTunes?
Custom Windows XP Pro

As an update to this, I have just installed the latest version of iTunes (7.7), so I'm running all the latest iPod and iTunes versions...
...but I'm still having the same problem
Can anyone provide any insight into how to fix this???

I can't upload photos to facebook from iPhoto 11 (9.4.3) Message says :"An unknown error occurred, please try again later"

I have a new MacBook Pro 15" Retina with OSX Mountain Lion 10.8.3 (just did the combo update)
iPhoto 11 (9.4.3) is installed and freshly updated.
I used to share photos from iPhoto directly from my previous computer (a 2009 MacBook Pro running OSX Leopard).
It doesn't seem to work anymore on my new computer. When I try to connect to facebook, I keep having the same message :"An unknown error occurred, please try again later".
I am in China, where Facebook is blocked, but I have a VPN on (Astrill), simulating a connection from LA. I have no problem at all to access Facebook from Chrome, Safari and Skype.
I am sure that I am typing the right username and password.
I made sure iPhoto wasn't blocked in my facebook app settings.
I tried to delete the account, closing iPhoto and relaunching. It still does not work.
I tried to delete the com.apple.iphoto.plist from Library/Preferences (as suggested on another thread in this forum). It didn't do anything.
It is getting very frustrating and I really don't want to throw my new computer through the room. Anyone managed to solve this issue ?
Thanks.

It is peculiar, that Chrome, Safari, and Skype can access FB, but not the iPhoto uploader.
Do you see any error messages/ diagnostics in the Console Window, when you try to connect to Facebook?
Launch a Console window from Applications > Utilities and clear the Console Window. Then try to upload. Are there any new messages?
And also launch a Terminal and have a look, if "facebook.com" is properly resolved:
Type
ping facebook.com
into the window. Do you see any transmissions? What is the IP address used?
I see:
PING facebook.com (173.252.110.27): 56 data bytes
64 bytes from 173.252.110.27: icmp_seq=0 ttl=243 time=110.486 ms
64 bytes from 173.252.110.27: icmp_seq=1 ttl=243 time=109.365 ms
64 bytes from 173.252.110.27: icmp_seq=2 ttl=243 time=110.101 ms
64 bytes from 173.252.110.27: icmp_seq=3 ttl=242 time=109.829 ms
64 bytes from 173.252.110.27: icmp_seq=4 ttl=242 time=111.323 ms
64 bytes from 173.252.110.27: icmp_seq=5 ttl=242 time=110.346 ms
64 bytes from 173.252.110.27: icmp_seq=6 ttl=242 time=110.708 ms
64 bytes from 173.252.110.27: icmp_seq=7 ttl=242 time=112.685 ms
64 bytes from 173.252.110.27: icmp_seq=8 ttl=243 time=124.256 ms
64 bytes from 173.252.110.27: icmp_seq=9 ttl=243 time=112.106 ms
^C
--- facebook.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 109.365/112.120/124.256/4.159 ms
Try the same with "dig":
dig facebook.com
; <<>> DiG 9.8.3-P1 <<>> facebook.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25051
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;facebook.com. IN A
;; ANSWER SECTION:
facebook.com. 775 IN A 173.252.110.27
;; Query time: 11 msec
can you "ping" facebook?

Unknown Error in XPath?!

Hi.
I've been trying to use javax.xml.xpath.XPath to get a Node from a DOMSource. But with event the absolute simplest XPath expression //StaticComponent I get the following exception.
Here's the code I'm using:
XPath path = XPathFactory.newInstance().newXPath();
Node newnode = (NodeList) path.evaluate("//StaticComponent", source, XPathConstants.NODESET);(source is defined elsewhere in the program, and I am SURE that it is properly defined, because I use it for something else in the program too.)
The exception I get tells me NOTHING, and I can't why a simple expression won't evaluate. Has anybody run into this before?
javax.xml.transform.TransformerException: Unknown error in XPath.
     at com.sun.org.apache.xpath.internal.XPath.execute(XPath.java:363)
     at com.sun.org.apache.xpath.internal.jaxp.XPathImpl.eval(XPathImpl.java:213)
     at com.sun.org.apache.xpath.internal.jaxp.XPathImpl.evaluate(XPathImpl.java:275)
     at ca.nrc.imti.dmdc.wiseshopfloor.editor.EditorModel$2.tableChanged(EditorModel.java:408)
     at javax.swing.table.AbstractTableModel.fireTableChanged(AbstractTableModel.java:280)
     at javax.swing.table.AbstractTableModel.fireTableCellUpdated(AbstractTableModel.java:259)
     at javax.swing.JTable$1.setValueAt(JTable.java:417)
     at javax.swing.JTable.setValueAt(JTable.java:1783)
     at javax.swing.JTable.editingStopped(JTable.java:3129)
     at javax.swing.AbstractCellEditor.fireEditingStopped(AbstractCellEditor.java:124)
     at javax.swing.DefaultCellEditor$EditorDelegate.stopCellEditing(DefaultCellEditor.java:328)
     at javax.swing.DefaultCellEditor.stopCellEditing(DefaultCellEditor.java:213)
     at javax.swing.JTable$GenericEditor.stopCellEditing(JTable.java:3460)
     at javax.swing.plaf.basic.BasicTableUI$NavigationalAction.actionPerformed(BasicTableUI.java:154)
     at javax.swing.SwingUtilities.notifyAction(SwingUtilities.java:1512)
     at javax.swing.JComponent.processKeyBinding(JComponent.java:2435)
     at javax.swing.JTable.processKeyBinding(JTable.java:3254)
     at javax.swing.JComponent.processKeyBindings(JComponent.java:2481)
     at javax.swing.JComponent.processKeyEvent(JComponent.java:2398)
     at java.awt.Component.processEvent(Component.java:4902)
     at java.awt.Container.processEvent(Container.java:1566)
     at java.awt.Component.dispatchEventImpl(Component.java:3598)
     at java.awt.Container.dispatchEventImpl(Container.java:1623)
     at java.awt.Component.dispatchEvent(Component.java:3439)
     at java.awt.KeyboardFocusManager.redispatchEvent(KeyboardFocusManager.java:1688)
     at java.awt.DefaultKeyboardFocusManager.dispatchKeyEvent(DefaultKeyboardFocusManager.java:593)
     at java.awt.DefaultKeyboardFocusManager.preDispatchKeyEvent(DefaultKeyboardFocusManager.java:765)
     at java.awt.DefaultKeyboardFocusManager.typeAheadAssertions(DefaultKeyboardFocusManager.java:698)
     at java.awt.DefaultKeyboardFocusManager.dispatchEvent(DefaultKeyboardFocusManager.java:559)
     at java.awt.Component.dispatchEventImpl(Component.java:3468)
     at java.awt.Container.dispatchEventImpl(Container.java:1623)
     at java.awt.Component.dispatchEvent(Component.java:3439)
     at java.awt.EventQueue.dispatchEvent(EventQueue.java:450)
     at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:197)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:150)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:144)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:136)
     at java.awt.EventDispatchThread.run(EventDispatchThread.java:99)
Caused by: java.lang.NullPointerException
     at com.sun.org.apache.xpath.internal.axes.DescendantIterator.setRoot(DescendantIterator.java:261)
     at com.sun.org.apache.xpath.internal.axes.NodeSequence.setRoot(NodeSequence.java:213)
     at com.sun.org.apache.xpath.internal.axes.LocPathIterator.execute(LocPathIterator.java:210)
     at com.sun.org.apache.xpath.internal.XPath.execute(XPath.java:335)
     ... 37 more
java.lang.NullPointerException
     at com.sun.org.apache.xpath.internal.axes.DescendantIterator.setRoot(DescendantIterator.java:261)
     at com.sun.org.apache.xpath.internal.axes.NodeSequence.setRoot(NodeSequence.java:213)
     at com.sun.org.apache.xpath.internal.axes.LocPathIterator.execute(LocPathIterator.java:210)
     at com.sun.org.apache.xpath.internal.XPath.execute(XPath.java:335)
     at com.sun.org.apache.xpath.internal.jaxp.XPathImpl.eval(XPathImpl.java:213)
     at com.sun.org.apache.xpath.internal.jaxp.XPathImpl.evaluate(XPathImpl.java:275)
     at ca.nrc.imti.dmdc.wiseshopfloor.editor.EditorModel$2.tableChanged(EditorModel.java:408)
     at javax.swing.table.AbstractTableModel.fireTableChanged(AbstractTableModel.java:280)
     at javax.swing.table.AbstractTableModel.fireTableCellUpdated(AbstractTableModel.java:259)
     at javax.swing.JTable$1.setValueAt(JTable.java:417)
     at javax.swing.JTable.setValueAt(JTable.java:1783)
     at javax.swing.JTable.editingStopped(JTable.java:3129)
     at javax.swing.AbstractCellEditor.fireEditingStopped(AbstractCellEditor.java:124)
     at javax.swing.DefaultCellEditor$EditorDelegate.stopCellEditing(DefaultCellEditor.java:328)
     at javax.swing.DefaultCellEditor.stopCellEditing(DefaultCellEditor.java:213)
     at javax.swing.JTable$GenericEditor.stopCellEditing(JTable.java:3460)
     at javax.swing.plaf.basic.BasicTableUI$NavigationalAction.actionPerformed(BasicTableUI.java:154)
     at javax.swing.SwingUtilities.notifyAction(SwingUtilities.java:1512)
     at javax.swing.JComponent.processKeyBinding(JComponent.java:2435)
     at javax.swing.JTable.processKeyBinding(JTable.java:3254)
     at javax.swing.JComponent.processKeyBindings(JComponent.java:2481)
     at javax.swing.JComponent.processKeyEvent(JComponent.java:2398)
     at java.awt.Component.processEvent(Component.java:4902)
     at java.awt.Container.processEvent(Container.java:1566)
     at java.awt.Component.dispatchEventImpl(Component.java:3598)
     at java.awt.Container.dispatchEventImpl(Container.java:1623)
     at java.awt.Component.dispatchEvent(Component.java:3439)
     at java.awt.KeyboardFocusManager.redispatchEvent(KeyboardFocusManager.java:1688)
     at java.awt.DefaultKeyboardFocusManager.dispatchKeyEvent(DefaultKeyboardFocusManager.java:593)
     at java.awt.DefaultKeyboardFocusManager.preDispatchKeyEvent(DefaultKeyboardFocusManager.java:765)
     at java.awt.DefaultKeyboardFocusManager.typeAheadAssertions(DefaultKeyboardFocusManager.java:698)
     at java.awt.DefaultKeyboardFocusManager.dispatchEvent(DefaultKeyboardFocusManager.java:559)
     at java.awt.Component.dispatchEventImpl(Component.java:3468)
     at java.awt.Container.dispatchEventImpl(Container.java:1623)
     at java.awt.Component.dispatchEvent(Component.java:3439)
     at java.awt.EventQueue.dispatchEvent(EventQueue.java:450)
     at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:197)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:150)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:144)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:136)
     at java.awt.EventDispatchThread.run(EventDispatchThread.java:99)
--------------- linked to ------------------
javax.xml.xpath.XPathExpressionException
     at com.sun.org.apache.xpath.internal.jaxp.XPathImpl.evaluate(XPathImpl.java:289)
     at ca.nrc.imti.dmdc.wiseshopfloor.editor.EditorModel$2.tableChanged(EditorModel.java:408)
     at javax.swing.table.AbstractTableModel.fireTableChanged(AbstractTableModel.java:280)
     at javax.swing.table.AbstractTableModel.fireTableCellUpdated(AbstractTableModel.java:259)
     at javax.swing.JTable$1.setValueAt(JTable.java:417)
     at javax.swing.JTable.setValueAt(JTable.java:1783)
     at javax.swing.JTable.editingStopped(JTable.java:3129)
     at javax.swing.AbstractCellEditor.fireEditingStopped(AbstractCellEditor.java:124)
     at javax.swing.DefaultCellEditor$EditorDelegate.stopCellEditing(DefaultCellEditor.java:328)
     at javax.swing.DefaultCellEditor.stopCellEditing(DefaultCellEditor.java:213)
     at javax.swing.JTable$GenericEditor.stopCellEditing(JTable.java:3460)
     at javax.swing.plaf.basic.BasicTableUI$NavigationalAction.actionPerformed(BasicTableUI.java:154)
     at javax.swing.SwingUtilities.notifyAction(SwingUtilities.java:1512)
     at javax.swing.JComponent.processKeyBinding(JComponent.java:2435)
     at javax.swing.JTable.processKeyBinding(JTable.java:3254)
     at javax.swing.JComponent.processKeyBindings(JComponent.java:2481)
     at javax.swing.JComponent.processKeyEvent(JComponent.java:2398)
     at java.awt.Component.processEvent(Component.java:4902)
     at java.awt.Container.processEvent(Container.java:1566)
     at java.awt.Component.dispatchEventImpl(Component.java:3598)
     at java.awt.Container.dispatchEventImpl(Container.java:1623)
     at java.awt.Component.dispatchEvent(Component.java:3439)
     at java.awt.KeyboardFocusManager.redispatchEvent(KeyboardFocusManager.java:1688)
     at java.awt.DefaultKeyboardFocusManager.dispatchKeyEvent(DefaultKeyboardFocusManager.java:593)
     at java.awt.DefaultKeyboardFocusManager.preDispatchKeyEvent(DefaultKeyboardFocusManager.java:765)
     at java.awt.DefaultKeyboardFocusManager.typeAheadAssertions(DefaultKeyboardFocusManager.java:698)
     at java.awt.DefaultKeyboardFocusManager.dispatchEvent(DefaultKeyboardFocusManager.java:559)
     at java.awt.Component.dispatchEventImpl(Component.java:3468)
     at java.awt.Container.dispatchEventImpl(Container.java:1623)
     at java.awt.Component.dispatchEvent(Component.java:3439)
     at java.awt.EventQueue.dispatchEvent(EventQueue.java:450)
     at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:197)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:150)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:144)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:136)
     at java.awt.EventDispatchThread.run(EventDispatchThread.java:99)
Caused by: javax.xml.transform.TransformerException: Unknown error in XPath.
     at com.sun.org.apache.xpath.internal.XPath.execute(XPath.java:363)
     at com.sun.org.apache.xpath.internal.jaxp.XPathImpl.eval(XPathImpl.java:213)
     at com.sun.org.apache.xpath.internal.jaxp.XPathImpl.evaluate(XPathImpl.java:275)
     ... 35 more
Caused by: java.lang.NullPointerException
     at com.sun.org.apache.xpath.internal.axes.DescendantIterator.setRoot(DescendantIterator.java:261)
     at com.sun.org.apache.xpath.internal.axes.NodeSequence.setRoot(NodeSequence.java:213)
     at com.sun.org.apache.xpath.internal.axes.LocPathIterator.execute(LocPathIterator.java:210)
     at com.sun.org.apache.xpath.internal.XPath.execute(XPath.java:335)
     ... 37 more
java.lang.NullPointerException
     at ca.nrc.imti.dmdc.wiseshopfloor.editor.EditorModel$2.tableChanged(EditorModel.java:414)
     at javax.swing.table.AbstractTableModel.fireTableChanged(AbstractTableModel.java:280)
     at javax.swing.table.AbstractTableModel.fireTableCellUpdated(AbstractTableModel.java:259)
     at javax.swing.JTable$1.setValueAt(JTable.java:417)
     at javax.swing.JTable.setValueAt(JTable.java:1783)
     at javax.swing.JTable.editingStopped(JTable.java:3129)
     at javax.swing.AbstractCellEditor.fireEditingStopped(AbstractCellEditor.java:124)
     at javax.swing.DefaultCellEditor$EditorDelegate.stopCellEditing(DefaultCellEditor.java:328)
     at javax.swing.DefaultCellEditor.stopCellEditing(DefaultCellEditor.java:213)
     at javax.swing.JTable$GenericEditor.stopCellEditing(JTable.java:3460)
     at javax.swing.plaf.basic.BasicTableUI$NavigationalAction.actionPerformed(BasicTableUI.java:154)
     at javax.swing.SwingUtilities.notifyAction(SwingUtilities.java:1512)
     at javax.swing.JComponent.processKeyBinding(JComponent.java:2435)
     at javax.swing.JTable.processKeyBinding(JTable.java:3254)
     at javax.swing.JComponent.processKeyBindings(JComponent.java:2481)
     at javax.swing.JComponent.processKeyEvent(JComponent.java:2398)
     at java.awt.Component.processEvent(Component.java:4902)
     at java.awt.Container.processEvent(Container.java:1566)
     at java.awt.Component.dispatchEventImpl(Component.java:3598)
     at java.awt.Container.dispatchEventImpl(Container.java:1623)
     at java.awt.Component.dispatchEvent(Component.java:3439)
     at java.awt.KeyboardFocusManager.redispatchEvent(KeyboardFocusManager.java:1688)
     at java.awt.DefaultKeyboardFocusManager.dispatchKeyEvent(DefaultKeyboardFocusManager.java:593)
     at java.awt.DefaultKeyboardFocusManager.preDispatchKeyEvent(DefaultKeyboardFocusManager.java:765)
     at java.awt.DefaultKeyboardFocusManager.typeAheadAssertions(DefaultKeyboardFocusManager.java:698)
     at java.awt.DefaultKeyboardFocusManager.dispatchEvent(DefaultKeyboardFocusManager.java:559)
     at java.awt.Component.dispatchEventImpl(Component.java:3468)
     at java.awt.Container.dispatchEventImpl(Container.java:1623)
     at java.awt.Component.dispatchEvent(Component.java:3439)
     at java.awt.EventQueue.dispatchEvent(EventQueue.java:450)
     at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:197)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:150)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:144)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:136)
     at java.awt.EventDispatchThread.run(EventDispatchThread.java:99)

The root cause seems to be a NullPointerException,
but the line given is a line of comment in my
src.zip. Intriguing. What's your line 261 of
com.sun.org.apache.xpath.internal.axes.DescendantItera
tor?As far as I can tell, my jaxp libraries did not come with any source files, in a zip, jar or otherwise. At least, if it did, I can't find them.

My shuffle gen 3 has an error (-124)

When I sync it on Windows XP, a error message appearances:"apdate.exe-Driver not ready" then an other message is "the ipod cannot be synced.An unknown error occurred (-124).Any solutions?

Looking at TS 3694
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
Restore? Are you restoring from backup or as new?

Unknown error 13 while updating to 2.0.1

I was trying to update to firmware 2.0.1 on my iPhone 3G but while installing the update it gave an error "Unknown error 13". Now iTunes only gives the option to restore, but it fails in restore with the same "Unknown error (13)" message. Even after hard reset of phone it shows icon to connect to iTunes.
Any advice ?
Thanks,
Konark

I had the exact same thing with my wife's phone using iTunes on Vista Ultimate. error 13 during update, then restarted itunes/rebooted iphone, got the same error during restore.
first log:
2008-08-04 18:47:11.444 iTunes.exe[4780:13fc]: restore library built Jul 17 2008 16:14:53
2008-08-04 18:47:28.237 iTunes.exe[4780:4cc]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID05AC&PID_1281#CPID:8900_CPRV:30_CPFM:03_SCEP:04_BDID:04_ECID:000000280C15C3F4_SR NM:[8682706Y1R4]IMEI:[011612002379666]#{ed82a167-d61a-4af6-9ab6-11e52236c576}\IB0000
2008-08-04 18:47:28.275 iTunes.exe[4780:4cc]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID05AC&PID_1281#CPID:8900_CPRV:30_CPFM:03_SCEP:04_BDID:04_ECID:000000280C15C3F4_SR NM:[8682706Y1R4]IMEI:[011612002379666]#{ed82a167-d61a-4af6-9ab6-11e52236c576}\IB0000
2008-08-04 18:47:28.398 iTunes.exe[4780:4cc]: AppleDevice::NotifyConnect: APPLEDEVICETYPERECOVERY
2008-08-04 18:47:28.428 iTunes.exe[4780:4cc]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID05AC&PID_1281#CPID:8900_CPRV:30_CPFM:03_SCEP:04_BDID:04_ECID:000000280C15C3F4_SR NM:[8682706Y1R4]IMEI:[011612002379666]#{b8085869-feb9-404b-8cb1-1e5c14fa8c54}\0000
2008-08-04 18:47:28.435 iTunes.exe[4780:179c]: unable to open C:\ProgramData\Apple Computer\iTunes\iPhone Temporary Files\Firmware\device_map.txt: No such file or directory
2008-08-04 18:47:28.435 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 4 progress -1
2008-08-04 18:47:28.444 iTunes.exe[4780:4cc]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID05AC&PID_1281#CPID:8900_CPRV:30_CPFM:03_SCEP:04_BDID:04_ECID:000000280C15C3F4_SR NM:[8682706Y1R4]IMEI:[011612002379666]#{b8085869-feb9-404b-8cb1-1e5c14fa8c54}\0000
2008-08-04 18:47:28.587 iTunes.exe[4780:179c]: WinDFUUpload: uploading: C:\ProgramData\Apple Computer\iTunes\iPhone Temporary Files\Firmware\allflashallflash.n82ap.production\applelogo.s5l8900x.img3
2008-08-04 18:47:28.588 iTunes.exe[4780:179c]: OpenDeviceByPath: \\?\USB#VID05AC&PID_1281#CPID:8900_CPRV:30_CPFM:03_SCEP:04_BDID:04_ECID:000000280C15C3F4_SR NM:[8682706Y1R4]IMEI:[011612002379666]#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000
2008-08-04 18:47:28.592 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 4 progress 38
2008-08-04 18:47:28.596 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 4 progress 77
2008-08-04 18:47:28.596 iTunes.exe[4780:179c]: DownloadDfuImage: EOF, cbRead: 2436
2008-08-04 18:47:28.599 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 4 progress 100
2008-08-04 18:47:28.599 iTunes.exe[4780:179c]: DownloadDfuImage: ZLP
2008-08-04 18:47:28.600 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 4 progress 100
2008-08-04 18:47:28.602 iTunes.exe[4780:179c]: DownloadDfuImage: dsw.bState == DFUSTATEMANIFEST
2008-08-04 18:47:28.996 iTunes.exe[4780:179c]: DownloadDfuImage, CloseDevice
2008-08-04 18:47:28.996 iTunes.exe[4780:179c]: WinDFUUpload: upload complete
2008-08-04 18:47:30.047 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress -1
2008-08-04 18:47:30.047 iTunes.exe[4780:179c]: WinDFUUpload: uploading: C:\ProgramData\Apple Computer\iTunes\iPhone Temporary Files\018-3881-4.dmg
2008-08-04 18:47:30.047 iTunes.exe[4780:179c]: OpenDeviceByPath: \\?\USB#VID05AC&PID_1281#CPID:8900_CPRV:30_CPFM:03_SCEP:04_BDID:04_ECID:000000280C15C3F4_SR NM:[8682706Y1R4]IMEI:[011612002379666]#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000
2008-08-04 18:47:30.052 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.056 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.060 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.064 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.068 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.072 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.076 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.080 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.084 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.088 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.092 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.096 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.100 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.104 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.108 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.112 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.116 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.120 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.124 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.128 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.132 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.136 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.140 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.144 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.148 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.152 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.156 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.161 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.165 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.169 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.173 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.177 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.181 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.185 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.189 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.193 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.197 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.201 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.205 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:47:30.209 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: operation 5 progress 0
2008-08-04 18:48:00.208 iTunes.exe[4780:179c]: WritePipe: WaitForSingleObject timeout for WriteFile
2008-08-04 18:48:30.208 iTunes.exe[4780:179c]: ReadPipe: WaitForSingleObject timeout for ReadFile
2008-08-04 18:48:30.208 iTunes.exe[4780:179c]: DownloadDfuImage: DFUGetStatus failed, cbRead != DSW_LEN
2008-08-04 18:48:30.208 iTunes.exe[4780:179c]: DownloadDfuImage, CloseDevice
2008-08-04 18:48:30.208 iTunes.exe[4780:179c]: WinDFUUpload: upload complete
2008-08-04 18:48:30.208 iTunes.exe[4780:179c]: WinDFUUpload: DownloadDfuImage failed, path: C:\ProgramData\Apple Computer\iTunes\iPhone Temporary Files\018-3881-4.dmg
2008-08-04 18:48:30.208 iTunes.exe[4780:179c]: <Recovery Mode Device 06D44C20>: Recovery mode failed (result = 13)

I am changing a keynote to a ppt and a window drops down and says an unknown error occurred

I am changing a keynote to a ppt and a window drops down and says an unknown error occurred

It is peculiar, that Chrome, Safari, and Skype can access FB, but not the iPhoto uploader.
Do you see any error messages/ diagnostics in the Console Window, when you try to connect to Facebook?
Launch a Console window from Applications > Utilities and clear the Console Window. Then try to upload. Are there any new messages?
And also launch a Terminal and have a look, if "facebook.com" is properly resolved:
Type
ping facebook.com
into the window. Do you see any transmissions? What is the IP address used?
I see:
PING facebook.com (173.252.110.27): 56 data bytes
64 bytes from 173.252.110.27: icmp_seq=0 ttl=243 time=110.486 ms
64 bytes from 173.252.110.27: icmp_seq=1 ttl=243 time=109.365 ms
64 bytes from 173.252.110.27: icmp_seq=2 ttl=243 time=110.101 ms
64 bytes from 173.252.110.27: icmp_seq=3 ttl=242 time=109.829 ms
64 bytes from 173.252.110.27: icmp_seq=4 ttl=242 time=111.323 ms
64 bytes from 173.252.110.27: icmp_seq=5 ttl=242 time=110.346 ms
64 bytes from 173.252.110.27: icmp_seq=6 ttl=242 time=110.708 ms
64 bytes from 173.252.110.27: icmp_seq=7 ttl=242 time=112.685 ms
64 bytes from 173.252.110.27: icmp_seq=8 ttl=243 time=124.256 ms
64 bytes from 173.252.110.27: icmp_seq=9 ttl=243 time=112.106 ms
^C
--- facebook.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 109.365/112.120/124.256/4.159 ms
Try the same with "dig":
dig facebook.com
; <<>> DiG 9.8.3-P1 <<>> facebook.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25051
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;facebook.com. IN A
;; ANSWER SECTION:
facebook.com. 775 IN A 173.252.110.27
;; Query time: 11 msec
can you "ping" facebook?

HT201263 my iphone 4 went into recovery mode & will not restore. Unknown error 21 comes up on iTunes. Please can someone offer any ideas for a solution?

I have an iphone 4 nearly 2 yrs old. It has worked perfectly for that time. On Friday last (whilst away on holiday) I took the phone out of my pocket & it was lifeless. I tried switching it on, no joy, I tried the power/home button reset no joy. I plugged it into a mains charger & it came on but had a banner across the screen saying "verification required". I removed the charger & decided I would try again when I got home so I could connect to my PC & iTunes.
At home I went through the whole above process again but when I plugged it into the mains again it just had the Apple logo going on/off repeatedly. I plugged the phone into my PC & the apple logo appeared followed by the "connect to iTunes". In iTunes I get the banner "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes". So I click on "OK" the "Restore" then a banner asking if I'm sure I want to restopre the iPhone appears, press "Restore & Update". iTunes starts to remove the software, veryfies it with Apple & then another flag "The iPhone could not be restored. An unknown error occurred (21) which appears to be a security issue.
I thought the above problem was something to do with O2 because I picked up my new iPhone 4S last Tuesday but was unable to set it up until I got back from my holiday, O2 say it isn't anything they've done.
My question is has it happened to anyone & can anybody offer a solution, is it a hardware or software issue?

Please see the two articles below:
http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125

Unknown Error during Recovery - iPad no longer Recognized by iTunes

I have a 3rd Generation iPad which I was attempting to perform a factory reset. I received an "Unknown Error" during the process and from that point on I have been unable to get iTunes to recognize my iPad in recovery mode (or otherwise).
I have tried every thread on the subject, but I found one interesting thing. If I connect the iPad with the same cable, etc. to another computer it immediately recognizes it in recovery mode and offers to restore the iPad.
It seems like my computer is not recognizing the iPad because it was in the process of restoring the device when the error occurred. Does anyone know if there is a way to reset or fix this issue. I would prefer not to update iTunes and download both the new iTunes and iPad software again and use another computer if it is not necessary.
Any help would be appreciated.
Thanks

Hey KSHItunes,
That was a good test to try your iPad on another computer. It does seem to isolate the issue to something with your computer setup.
Although you would prefer not to update iTunes, there may be steps in this article which can help.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Please check it out.
Regards,
Nubz

Once i updated the IOS on my ipod touch itunes can no longer connect to it and gives an unknown error

I just updated ios to 5.1.1 and now i ccan not connect to itunes with it. It gives me an unknown error. Was not able to restore from back up due to this?

And what is the complete wording of the error message?

Ipod no longer authorized (unknown error -42408)

posted this at itunes site as well.
out of blue, having problem i've never had syncing my 60G ipod.
for years have been syncing this ipod with my itunes on my macbook (only). for the past few times (?month or so), i'm getting an error message when i try to sync that first says, the ipod/macbook is not authorized for this ipod (which it always has been).
then it asks me if i want to authorize it. when i hit "authorize", it brings up an old itunes account i had and asks me for the old password, which i enter. then i get an error message that says:
"unknown error -42408. error in itunes store. please try again later."
how do i fix this so that i don't get this error message and can continue syncing with my most recent account, which has NEVER been a problem in the past?
thanks.

I have exactly the same problem. My iPod is a 30GB one from 2005 or 2006 (I don't know how to identify its category). When it was new, I had a PC; then a year and a half ago I switched to a Mac and got everything transferred ok, and have been synching the iPod to the Mac with no trouble since then. (Well, slight trouble, because the iPod is now very full, and I haven't figured out the best way to synch "almost everything", but so far I'm managing somehow.) But just before leaving Moscow March 10, I wanted to synch and recharge the iPod, and got the same problem, with the same sequence of messages described at the start of this thread. So I only recharged it. Now I'm in Amherst, tried again, exact same problem. So now only recharging again.
Same computer, same iPod, why does it suddenly not recognize that this computer is authorized to synch this iPod, and why does it make this error when I tell it to authorize it? And how can I fix it?
Grateful for any help.
Barbara

Unknown Error -124.

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