Unknown error 13019. i have tried EVERYTHING
I have an ipod touch, the older generation. It was working fine and all of a sudden it won't sync. I have tried what I feel like is everything. HELP
Have you typed "13019" into the search bar at the top of the screen by "Support"?
It will find support articles.
Similar Messages
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I am trying to restore my ipod touch and it says "there was a problem downloading the software for the ipod. an unknown error occurred (-23)." how do i fix this? i have tried everything! im about to have a baby and i was planning on using my ipod for music! but i can not even access my ipod now. please help me im running out of time!
Error 20, 21, 23, 26, 28, 29, 34, 37
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service. -
Now I have a blank nano.
Hello RonTheStockGuy,
I agree with Ingo2711. Here are the steps to fix the issue:
The steps are kinda long but they work.
This is for windows computers with iPod nano that get the error 13019 during or after a sync with iTunes.
-Open itunes
--click, edit, click preferences
--select advanced
---make a note of the iTunes media folder location on a notepad.
---put a check in organize files
---take the check out of copy files
---click ok
--Click file, at the top of iTunes
--move mouse over library, select organize, and consolidate files. ( This ensures all music in you iTunes will be in the iTunes media folder later.)
At this point, if you have playlists you want to save:
-Create a folder on your desktop, call it, playlists
--Hover you mouse over your playlist in iTunes, should be at the bottom of the blue/grey column on the left.
--right click the playlist, select export playlist
--Navigate to your desktop and open the playlist folder and save.
---Do this for each playlist you want to save
-Close itunes
-Click your start button, and open computer or my computer
--Using what you wrote down on your note pad, follow the path to the "iTunes folder", NOT the iTunes media folder
--Open the iTunes folder.
--Stop here
-You will see icons that look like folders and you will see icons that look like files-
-You will KEEP the FOLDERS
-You will DELETE the FILES
--If it makes you more comfortable you can cut the files out and paste on your desktop, but as of now we do not need the files any longer as we have the playlists backed up. Remember-Keep the folders.
--That was the magic--
-Disconnect your iPod if connected.
-When you open your iTunes, it will be empty, that is OK. We are recreating the library. Everything will come back in a few seconds.
-Click file at the top
--Select, add FOLDER to library, not to be confused with add file.
--In the window that pops up, locate and click on computer or my computer
--From here follow the path to the iTunes media folder on your note pad, but do not open the iTunes media folder.
--Click the iTunes music/media folder one time so it highlights.
--On the bottom right you will have option to select folder, or choose folder or OK. Hit that button.
All you music will start to import back into iTunes.
-Plug in iPod after completed
--a message pops up about being synced with a different library.
--Click erase and sync
--Watch all your songs go on your iPod with no error message.
From here you may sync your iPod the way you want with out worrying about the persnickety error 13019!!!!!
Hope this helps!!!
Julian
p.s. Follow the directions exactly.
p.s.s. To add your playlists back to iTunes:
-Click file at the top of the screen
--move your mouse over library, selecte import playlist
--on the new screen that pops up, navigate to your desktop
--open the playlist folder, select the first playlist, hit ok
--repeat for each playlist exported -
For the past month I've been trying to update my iphone 4 (Verizon) from 4.2.6. I've got iTunes 10.2.2.14. My computer runs Windows XP.
When I try to update, I get a 3194 error message. I've tried everything that's been suggested in the forums here to fix this problem, including even uninstalling my antivirus, not just disabling it. Nothing works. I've tried resolving it through Apple Care, to no avail. Can someone please help me resolve this? This is a stock phone, it has not been jailbroken or customized. If you've resolved this yourself successfully, please let me know what you did to fix things. I'm stuck!
Thanks so much to anyone who can help with this intractable problem.Try updating the iPhone on another computer or in another user acconut.
Apple has an article for specific error codes here -> http://support.apple.com/kb/TS3694
This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. If you do have the latest version of iTunes, this can occur when you attempt to restore using an older .ipsw file. Try restoring in a new user to ensure that iTunes downloads a new IPSW. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported.
WTH. -
Error 21, I have tried everything, nothing seems to work
Today I tried to upgrade my iPhone's firmware to 5.0.1 but ERROR 21 came up so I tried everything to fix it but nothing seems to work at all. Plus my iPhone is on DFU mode so I can not use it either.
Please help me.What security software is running on your computer? Try to change the sercurity software settings or remove it.
Take a look at this Apple article -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue. -
Error 8, I have tried everything! please help!!!
If anyone can help it would be much appreciated.
Get error 8 when trying to video chat with most contacts.
-MacBook fully up to date.
-BT Homehub Modem router - all ports forwarded by DMZ to...
-Airport Express - necessary ports open
-Have tried Mac firewall in every possible setting
-Quicktime Streaming is set to higher than 1.5 Mbps
-iChat bandwidth is unlimited
-My connection speed is 6/7 mbps down and around 1 mbps up
The Homehub is based on a speedtouch modem and i have unbound SIP port 5060.
Below is a standard error log
Date/Time: 2006-07-26 18:08:49.158 +0100
OS Version: 10.4.7 (Build 8J2135a)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2075217909.
[email protected]: State change from AVChatNoState to AVChatStateWaiting.
0x16501e40: State change from AVChatNoState to AVChatStateInvited.
0x16501e40: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x16501e40: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
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0xc0000000 - 0xc0008fff com.growl.growlframework 0.7.3 /Users/David/Library/InputManagers/Chax/Chax.bundle/Contents/Resources/Chax_mai n.bundle/Contents/Resources/Frameworks/Growl.framework/GrowlHi Dave,
As I pointed out in the later post it apparently has UPnP
This allows all computers to use ports at the same time if needed. The ports are in fact closed if the app is not using them.
Turn off DMZ (Extreme Port Forwarding to one IP), Port Forwarding and use UPnP only.
Turn off Distibuting Adresses in the Airport.
The Hub can then be left doing DHCP to the Whole network you have at home.
With SIP unbound you should be able to iChat.
9:30 PM Wednesday; July 26, 2006 -
Ipod comes up with ERROR 13019
(copied from here)
Resolution
Update to the latest version of iTunes. The latest version of iTunes can be downloaded from this page. If updating to latest version of iTunes does not resolve the issue, continue: Error occurs while syncing music
The error will most commonly occur while syncing music. This issue can be resolved by following these steps:
Select the device name in iTunes under Devices.
Click the Music tab and under the Sync music option, choose Selected playlists.
Deselect the Voice Memos playlist.
Click Apply and then click Sync.
If the above steps do not resolve the issue, check the device and the iTunes library for duplicate voice memos. If you find any duplicate voice memos, delete the duplicates and then sync.If those steps do not resolve the issue, then follow these steps:
Select the device name in iTunes under Devices.
Click the Music tab and deselect the Sync Music option.
Click Apply and then click Sync.
After the sync is complete, reselect the Sync Music option.
Click Apply and then click Sync.
Test in a new user account
If the steps above do not resolve the issue, attempt to sync with iTunes while logged in as a new admin user. Follow these steps to create a new administrator user:
Windows XP, Windows Vista, and Windows 7
Mac OS X
From the Apple menu, choose System Preferences.
Choose View > Accounts.
Click the "+" (you may need to authenticate to be able to click this).
Give the new user account a name and short name and enter a password.
Select the checkbox for "Allow user to administer this computer". This makes the user an admin user.
Click Create Account.
Log out and then log in to the new account.
If the error does not occur in the new user account, other content is causing the error. Proceed to the next section.
If the error does occur in the new user account, the issue may be caused by content downloaded or created on the device, such as podcasts and voice memos. Removing content from the device may address the issue.
Error occurs while syncing other content
If the error occurs while syncing content other than music (applications, podcasts, and so on), perform the same steps as above, but deselect the content that stops the sync. Deselect one type of content, then attempt to sync. Continue until you sync without error. Deselect Apps last, since restoring your Apps would take longer than restoring other content. -
Keeps coming up an unknown error has occurred have tried changing the password numerous times
cant get the system to accept new password
There are many forms of unknown errors. Was there anything else along with this mentioned?
-
If anyone could help me out with this it would be great!
gotta love goggle. see if this helps.
http://support.apple.com/kb/TS3221 -
When I try logging onto YouTube from my iPad app it gives me authentication error. I have tried everything, including turning off my wifi, and turning back on, as well as disabling the app. I know I have the right password because it works fine on my computer. What should I do? Thank you for your help
no they are already in mp3 format I just tried that home sharing today because I couldnt find any other reason why they werent syncing. here is an example of a sync I just tried. I made an mp4 concert into an mp3 it came out perfect on my computer.. then I tried to sync it to my ipad with no luck, other than it going on my computer, it did not show up anywhere on my ipad in any area of the music sections etc playlists, songs, albums etc. Its just not there but remains on my computer. thats why I tried the home share today to see if that would help. Either I am really missing something or there is something wrong with this ipad. Did you ever have any trouble like this, does anyone? and what is something good to try? thank you again for answering! I appreciate it.
-
Unknown Error 13019 After Latest Upgrade
After performing the latest upgrade to my 3GS yesterday, whenever I synch it, it appears to finish but then gives the message at the end "... iPhone cannot be synched. An unknown error occurred (13019)." Everything seems to work afterwards. Any ideas/suggestions?
TIA!After Restoring my iPhone, I was able to Re-Sync it with my Mac. It took about 20-30 minutes, but it worked. No more "unknown error 13019."
I tried unsyncing and syncing and all that and it did not make the error message go away.
Fortunately, I did not loose any info before or after this happened. -
When trying to set up a sync account, the first thing I have to do is enter my email address. When I begin typing that, I get an "invalid email address" just below it. I understand this is because I haven't finished typing it. Once I finish typing the full address it, the error message changes to "unknown error". I have tried several different email addresses and each time I get the same message. I want to sync my ipad to the desktop.
Which version of firefox are you using? Please update to the latest version if you have not already.
Also are you putting capital letters into the email field? Try using all lower case. -
I keep getting unknown error 13019 in itunes when i try to synch my ipod nano?
I just bought an ipod nano, when i succesfuly synched it. I then used the device for 3 days then wanted to change the music on it. when o try to synch now I keep gettting unsuccesful unknown error 13019
Anyone have this happen or know what I can do?
ThanksJenn...
Try here > iTunes: Error 13019 during sync -
My iTunes account says "The iPod "Madison " cannot be synced. An unknown error has occured (13019)" after it has recognized all of the music and has went through every song and it said "Copying (song) to "Madison"....." and then after it has went through all of my songs (492) it says the error message. I have tried everything that is on the Apple iTunes website about it, I have created the music account under a new administrator, I've tried everything. What do i do?
I found something that worked. I had never come across "recovery mode," but found reference to it, how to do it. http://www.ichilton.co.uk/blog/iphone/getting-the-iphone-ipod-touch-into-recover y-mode-48.html
Put the ipod touch in recovery mode and then restored it, setting it up as a new Ipod, rather than restoring from the backup. Given how much trouble I'd had, I suspected that the backup might be corrupted anyway.
That seems to have resolved everything completely. -
I just tried to update my iphone 4 to the 5.01. It said that my phone backed up and started update. i went on a run and came back and my phone is now stuck in recovery mode. It keeps saying that there is an unknown error, 1. I have tried everything on the troubleshooting list and cannot figure out what is wrong! Please HELP!!!
http://support.apple.com/kb/TS3694#error1
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