Unknown error 1418, 1gen, HELP!

I just bought ipod from my friend, in her house it was working perfectly, but I get that unknown error. First it didnt way to sync it in any way, when I tried to restore it, it went into that weird error and I cant do anything now (always restoring ends at like 10% and same error occurs)

I have the same problem, I can't sync it, I can't restore it, I can't update it, I can't modify anything.
The only way I found to sync my item, as to unplug it, replug it, and quickly press what ever option I wanted and it worked, but if I waited too long, it would "stall" and the iPod screen would revert to the menu.
I hope someone can be of assistance, as I have already done what was suggested above, including, and not only; Rebooting computer, reinstalling iTunes+iPod, atempt to restore my iPod and reinstalling USB driver, none of the above solved my problem.

Similar Messages

ITunes showing unknown error 1418 - Help!!

Ok, so I got my new 5th Generation iPod for my birthday to replace my iPod mini. I put all my old music onto it and listened to it today with no problems.
However, I'd bought 2 albums from iTunes last night and was annoyed to find that they had not synched onto the iPod.
When I got home I plugged my iPod in and it started saying "do not disconnect" straight away...when it was finished I dragged one of the albums I'd bought so that it would synch onto the iPod - this is where the problems started:
1. It started saying that a music file on the iPod itself was corrupted and unreadable.
2. I ejected the iPod and tried again, and again...it would always show "do not disconnect" and was untouchable in iTunes. It would still work fine when not plugged in though.
3. When I last plugged it in iTunes claimed to not be running properly and had to be shut down. I also restarted the whole computer.
4. I have now decided to restore the iPod to its factory settings to remedy the corrupted file situation but when the restore process is taking place a message comes up saying that the iPod cannot be restored due to an unknown error 1418.
5. My iPod now says "do not disconnect" in an MSDOS-style screen (it's all gone black and white and fonts are smaller than usual) when it is connected and when I disconnect it it just says that it must be restored and plugged in...so it's all a viscious circle.
I'm sorry this has been so long but I wanted to include as much info as possible so that someone might help??!
PC Windows XP iTunes 7.0.2.16

Having read another post with a similar issue I'm going to try to disconnect my iPod while the restore bar shows up on the screen, then reconnect it...
Does anyone have any other suggestions or tips/hints to try?
I already have tried what the site said to do re. error 1418 but nothing worked and am now getting desperate!

HELP!!!! ipod unknown error 1418

Hi if any one could help me asap i would be very grateful… the problem is:
i have a ipod photo 20gb, i try to restore it from itunes 7 and half way of restore it show me this message "unknown error 1418".
After that i try to reset my ipod, it restart, show a apple logo than displays a folder icon with an exclamation point, and it keep repeat this process and i cant even shut it down.

One more voice! I did the whole uninstall thing with iTunes 7 and carefully removed every last vestige of Apple crap. When I reinstalled it, the restore progress bar took a lot longer to fail (like 5 min. compared to 15 sec. prior) but still snubbed the 1418 error at me.
Since this is an HP shuffle, Apple won't even give me the time of day, even though it is a shuffle, just like any other, but it has an HP graphic on the back. The HP support people (in Bangalore?) so far have not been much help. Oh, the Apple technical arrogance....

Unknown Error 1418 when restoring ipod

I hope someone can help me fix my Ipod problem. I have the first edition of the U2 Ipod and when I was in Ireland it malfunctioned. I took it to an Apple Store today and they restored it to factory setting using a mac. Well I brought it home, I did what the man at the store said to do and downloaded 7.0 and then when prompted tried to restore the Ipod using Windows. When I did the message "Could not restore ipod, unknown error (1418)" appeared. Does anyone know what this means and what my next step should be?
I am so close to being able to have my Ipod fixed and put my music back into it but I cannot get past this stupid error message. Does anyone know whether he screwed up my Ipod by formatting it using a Mac or what I should do next? The man said my Ipod was corrupted by something, could this be the problem? This is so frustrating because I am so close to having my Ipod back to normal and now don't know what to do. Thanks,would appreciate any help anyone can offer!!
A1059 Windows XP First edition of U2 Ipod

some folks have been having some success with the 1417 and 1418 using eboncairn's technique:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

Solution to "Unknown Error 1418"

I had the unknown error 1418, but I finally found a solution (with the help of this discussions). I hope this to be useful for you.
I am going to describe what happened since I had the first iPod's problem until I solved "Unknown Error 1418":
1. My iPOD was connected to my computer and the songs were being written in my iPOD, until the battery was too low and the iPOD turn off and disconnected.
2. I charged the battery and then I connected my iPOD to my computer again. iPOD was recognized by Windows XP and by iTUNES, but it doesn't start the songs transference. So, after a long waiting (15' aproximately), I disconnected the iPOD, although the message at the iPOD was "Please, do not desconect".
3. I reconnected the iPOD to the computer and, after waiting, appeared a message approximately like this: "iTUNES cannot read the iPOD. Please restore your iPOD". For me this message appeared in spanish, so this is just my approximate translation.
4. I restored my iPOD with the latest version of iTUNES, clicking in the restore button at the Summary tab of the iPOD options of iTUNES. The informacion in that window was:
Name: IPOD (It's real name was "iPOD de Samuel García Vargas")
Capacity: n/d (It's real capacity is 15 GB)
Software Version: 2.3
Serial Number: xxxxxxxxxxx (It's correct serial number)
Format: Windows
But after restoring, a new message appeared: "You cannot restore your iPOD. Unknown error (1418)". Here I have written an approximate translation to english from the spanish original message.
5. After trying the "five RS steps" I had no results.
6. So that's the reason why I came to the discussions of iPod and Jeff Bryan helped me by posting this discussion topic: http://discussions.apple.com/thread.jspa?threadID=640556&tstart=0
7. Then I didn't follow exactly what the topic said because the dialogue box telling that "a new version of firmware (ver. 1.2) was available" didn't appear. But it gave me an idea.
8. So I restarted the computer and connected the iPod. I had the same problems that I have described before (3 and 4) but while iTunes was trying to restore my iPod (without success), I disconnected the iPod, reset it (see the first step at "the five Rs steps") and reconnected to the PC... and iTunes continued the restoring (even while there was no iPod connected) and finally restored my iPod!!
A happy ending.
HP compaq nx9010 Windows XP

I'm having this issue but I've checked my Bios and Intel C-State Tech is already enabled.

After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
Get help with iOS update and restore errors
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, you can try different equipment:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues by following the next section.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.

HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
<E-mail Edited by Host>

You might try reading the entire help document you linked from:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

TS3694 the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?

the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

"iTunes could not connect to iPhone (its a ipod touch) unknown error OxE8000065. Help!

Ran updates on my MacBook Pro. Then I updated iTunes, iPod touch was connected at time, came up with unknown error 1602 during restore and now "iTunes could not connect to iPhone (its a ipod touch) unknown error OxE8000065. Help! ipod screen is black (can see it stopped while charging at 2.53). Have tried many of the suggestions found in Apple support and online.

http://support.apple.com/kb/TS3694#error1602
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Hello good evening. my iphone 3g I try to restore with itunes and not completed the restoration gets stuck and disconnected and brand UNKNOWN ERROR -1. can help me please.

hello good evening. my iphone 3g I try to restore with itunes and not completed the restoration gets stuck and disconnected and brand UNKNOWN ERROR -1. can help me please.

Try a different cable...
yescadnk wrote:
... UNKNOWN ERROR -1. can help me please.
Error -1
Attempt to restore your iOS device two more times.
If the issue is still unresolved, the device may need service.
From Here > http://support.apple.com/kb/TS3694

Unable to restore my 5th gen ipod video (unknown error 1418)

going through, listening to a regular album on my ipod speakers, as i usually do, my ipod just abruptly freezes after the end of one song. upon reseting, i was presented with the apple logo upon a black background, as usual, and then a white screen saying "connect to your computer. use itunes to restore." in four different languages. from there it switches itself off. when i try to turn it back on, it does the same.
i connected it to the computer to do as it suggested, where it proceeds to freeze my computer for up to 10 minutes, until the ipod does appear in itunes. when i try to restore it however, im presented with an error stating 'an unknown error has occurred. error 1418', or something to that effect.
so following the apple website's instructions, i updated itunes to 7.6, and tried again to no avail. i tried a different usb port, reregistered .dll files, and updated my windows USB drivers, but this has changed nothing.
can anybody suggest any other factors that are stopping me restoring. i have accepted the fact that i will need to restore it, its just a matter of now completing that task.
any help would be greatly appreciated.

One possible cause is a drive conflict...
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Note the seventh symptom where it keeps needing to be restored.
Patrick

Cant update my iPod - unknown error - need tecnical help!

I am using iTunes 7.0.2.16 (latest version), iPod 5th generation (software version 1.1.1), OS: Windows XP SP2.
The problem is that i cant automatically update my iPod firmware to 1.2 version. When i click to "Update" i get unknown error message (number 23). The error message is not contain information about cause of error, only that its "unknown".
I guess, its because my firmware is 1.1.1 and not 1.1.2 as its supposed to be, but i dont know.
So i hope, that you can help me to solve it without restoring my iPod (it will be big trouble with my 3000 songs..).
If someone knows where i can download 1.1.2 firmware to try with it first, pls give me the link.
Thanks for attention!

My Ipod/Itunes seems to have the same problem. Downloading other things doesn't seem to matter, but I can't download the update. It always says, could not connect to the iPod update server! It says to check my connection, but I'm obviously connected to the Internet...It does that when I try to restore, or update. Any thoughts?

TS3694 i am trying to update my iphone 4 from version 4.3.3 to version 6.1.3. it stops at "unknown error #3194". please help me. what do i need to do now?

please help me update my iphone 4 from version 4.3.3 to version 6.x.x. i am having problems completing the update. it stops and says "unknown error # 3194".

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Unknown Error Message (-9808) Help!!!!!!

I have just started to receive an Unknown Error Message (-9808). Tried going into the Advanced tab to uncheck the "Check for server revocation certificate" yet this did not help.
I downloaded the latest update and that did not help either.
I ran the diagnostics and here are the results:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
HP Pavilion 061 RB050AV-ABA s7600y
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-01-07 12:44:58.
Video Display Information:
ATI RADEON XPRESS 200M Series
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {CC741EC0-430E-40D6-B749-BF54EAB6609C}
Description: USB Wireless 802.11 b/g Adaptor - Packet Scheduler Miniport
IP Address: 192.168.1.104
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon Jan 07 12:33:37 2008
Lease Expires: Tue Jan 08 12:33:37 2008
DNS Servers: 167.206.254.1
167.206.254.1
167.206.254.2
Adapter Name: {0313532A-55E5-47AF-B016-296FEB5EBDB0}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Tue Jan 08 12:33:37 2008
Lease Expires: Tue Jan 08 12:33:37 2008
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
An unknown error occurred (-9808).
Secure connection attempt to iPhone activation server unsuccessful.
An unknown error occurred (-9808).
Can anyone provide simple instructions on what to do here? Thank you

Uninstalled Norton 2008 and reinstalled Norton 2007

Unknown error 14? help!

I tried udating the software on my iphone 4 and the following error keeps reacccuring -unknown error 14?? I now am unable to use my iphone as it wont even switch on for me

Hi, odkerry.
Thank you for visiting Apple Support Communities.
I have included the troubleshooting steps that should help resolve error 14.
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different Dock Connector or Lightning Connector to USB cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers,
Jason H.

Unknown error 1418, 1gen, HELP!

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