Unknown error (2001)

I'm sorry if this question has been posted and answered before. I've been having problems with iTunes. At least i think it is ITunes because all of the iPods in my household seem not to be able to connect with iTunes. Anyways my problem: i downloaded the new update for my touch that lets me run apps. While installing the update iTunes suddenly stopped citing an unknown error. When i went to Restore and Update to get my touch running again, it gives me the unknown error (2001). So now currently i can not do anything with my touch because it will not restore. I have reinstalled itunes too many times, and still it does not help. And now currently my computer will not even recognize the device. Any help would be appreciated in getting my touch working again with the update.

Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
The above comes from here:
http://support.apple.com/kb/TS3694#2000

Similar Messages

  • Cannot Restore Unknown error 2001

    iTunes says it cannot restore my iTunes and has an Unknown Error 2001. It all started after it failed the new update. Any ideas?

    Hi amigos:
    Same happen to me as soon as the new release (1.1.3). Sounds weird but the only think you have to do is plug and unplug your iPod 3 0r 4 times.
    I can assure you that after 4 or 5 tries everything will be ok.
    Why is happening that?
    Think Apple sold so many iPod (4,000,000) and we are trying to get it at the same time, so they cant handle to manage all of them. Maybe there is not as much slot as they need for everyone to download the new version. Because you cant download the new release your iPod don't get the new software while the old one is deleted.
    Believe me, try to plug/unplug 4 or 5 times at the problem will be solve. Or much better, just next time don't try to upgrade as soon as the new release is on iTunes and wait 1 week

  • HT201210 restoring iphone4 unknown error 2001

    Iphone4 on my table, then when i checked it was off.. tried to search all the possibilities, and do it step by step by restoring my phone on itunes,
    then when restoring my phone on itunes "unknown error (2001)" appeared..
    can some one please help me regading this matter. APPLE Co.?

    Errors 2000-2009 (from Apple support): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604. If the issue persists, it may be related to conflicting security software.
    Error 2001
    The Mac OS X kernel extension "IOUSBFamily" that was bundled with late 2008 / early 2009 MacBooks, as well as the 10.5.6 update, has a bug where it fails to properly recognize an iDevice in DFU Mode. It can be resolved by updating to 10.5.7 (or later), or using a USB hub.

  • HT4623 unknown error 2001 iphone 5

    I have a problem with my iPhone 5, it just died would not restore or re boot when connected to itunes it showed the apple logo then the connection symbol
    USB - iTunes then when tryin to restore it displayed 'unknown error (2001) How can I fix this??

    See this one from Apple Support Doc.
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • TS3694 unknown error 2001

    The battery in my iPhone 4 drained really fast today. When I plugged it in I just got the itunes logo on the screen.
    When I try to restore the phone now i get unknown error 2001
    Anyone else had this problem?

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.

  • HT201210 Iphone 3gs needs to restore as cannot turn phone on but cannot restore as unknown error 2001 keeps coming up.   I have tried several times on different computers. Any help or ideas?

    Iphone 3gs needs to restore as I cannot turn phone on but cannot restore as unknown error 2001 keeps coming up.  
    I have tried several times on different computers. Any help or ideas? Thanks

    Hi there Katherine,
    I have an article here that addresses this error code and can give you a few more troubleshooting suggestions for this issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check USB connections
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • IPhone 5 stuck at recovery mode. Can't recover, unknown error (2001).

    I've upgraded my 3GS to an iPhone 5 about 3 weeks back, and I was resonably happy with the 6.0.1 installed.
    After upgrading to 6.0.2, the battery in my iPhone 5 began to drain and could only last for a maximum of 4-5 hours. I've tried it all, tweaking the settings to conserve power, even tried some solutions posted on other forums, restoring back to factory settings, doing a soft reset, hard reset, even tried redownloading the iOS 6.0.2 and I think the worst just happened ...
    Battery died (cuz I'm out of power right.)
    Charged it to Apple's USB power outlet.
    Stuck at Apple boot logo, wouldn't proceed but instead it tries booting again, and again, and again....
    So I tried a hard reset, and put it into DFU mode, hopefully it will be stable again after recovery.
    Plug my iPhone back to my Mac OSX 10.8.2, iTunes tries to unpack the OS and attempts the restore...
    Instead, it's now stuck at the recovery mode, and iTunes gives me, "The iPhone cannot be restored. an unknown error occured (2001)."
    And then, the iPhone attempts to restart, goes back to connect to iTunes mode (DFU) and the cycle then repeat itself again.
    Any of you guys having the same issue? I can't seem to find a fix anywhere

    I've sent it in to my local telco to get a replacement because I simply can't find another way around it.
    Has anyone tried with the new iOS update to 6.1.0? Let me know if it works. I'm still waiting for a replacement from Maxis (Apple's Authorised iPhone after sales support here in Malaysia).
    They have a stupid policy of waiting up to 2 weeks before I get a replacement. At the meantime, Maxis just expects me to be phone-less for 2 whole week although they have prepared back-up iPhone5 stocks for a 1on1 exchange. Their reason: Oh, we cannot read your IMEI no, we need to send it back to the distributor.
    This frustrates and furiates me. Why can't Apple Malaysia be more professional about it like how it's done in U.S.?
    Gahhhhhhhh....

  • HT201210 Unknown error 2001

    After a drained battery I am forced to put my iPhone in Recovery mode.  However when I am trying to restore using Mac, after the iPhone restart, iTunes says The iPhone "" could not be restored. An unknown error occurred (2001).

    read
    https://discussions.apple.com/thread/1343270?tstart=0
    https://discussions.apple.com/message/21668638#21668638
    more
    iphone restore error 2001

  • HT201210 I can't restore my Iphone 4 and keep getting an unknown error 2001 message. Help!!!

    I have had problems all day trying to restore my iphone. I keep getting an Itunes symbol with a usb picture. Can anyone help restore my iphone. I tried through itunes but kept getting a 2001 unknown message

    http://support.apple.com/kb/TS3694#error2001

  • HT201210 What is Unknown error 2001, iPhone could not be restored.

    These error message is not listed in common issues for iPhone 4 trouble shooting. Does any one knows what is about, or any approach to solve this matter?

    Close iTunes and unplug iphone
    Search web and download the 2.2.1 ipsw file.
    Go to device manager on PC and delete the USB option for Apple under the hardware options.
    Reboot PC
    Plug in iphone and wait for dreaded connection picture
    hold power button and home button until apple logo appears
    continue to hold home button and release power button until connection picture appears again
    Your PC should now find the iphone in recovery mode
    Now open iTunes and it will prompt you to restore
    Hold the shift button on the keyboard and click the restore button at the same time
    This will allow you to browse for the correct ipsw file
    select the 2.2.1 file that you downloaded
    your iphone will now restore
    Once completed, you will need to resync
    Now you are back to square one but at least have a phone that works
    Now make an appt at the Genius Bar and make them update it for you
    Mine is scheduled for next week

  • HT1414 my iPhone is not working and when ever i try to restore unknown error (2001) occurs

    apple iphone has been like my addiction and its very difficult for me to live without my iphone 4s .... it is like a need after water ,clothing  and shelter haha
    between my iphone is faceing this problem since couple of days and im trying it since its not starting ,when ever i connect it to itunes it keeps blinking on apple logo until i do hard reset (holding lock and home button for few seconds) while connected to itunes and when its not connect to itunes hard reset doesnt even work and my iphone is like dead , so please help me get over this problem , ill appreiciate alot ... please  

    It's a hardware problem. Take it to an Apple Store because it's unrecoverable

  • Can't Download Apps - Says 'Unknown Error has occurred(2001).'

    I want to get a free app and every time I try to get a free or paid app, it gives me this crap:
    *We could not complete your iTunes store request. An unknown error occurred (2001).*
    There was an error in the iTunes Store. Please try again later.
    Any possible way to fix this?
    Thanks!
    Message was edited by: JMJvoltage

    I had the same error. I found a solution on another forum that helped me.
    Click on "sign in" at the top right of iTunes store
    Fill in all the info and agree to the terms
    Now it should work
    I believe I perviously got the error because I mistakenly tried to download apps without having even signed in to iTunes properly.
    The post I found is here:
    http://forums.macnn.com/82/applications/403401/itunes-gives-unknown-error-2001-u pon/

  • I'm trying to restore factory setting on my ipad mini and I keep getting error 2001.  It won't turn on and won't restore.

    I've been trying to fix my sister in law's ipad mini.  When I plug the ipad mini into itunes it say's it needs to restore factory settings.  When I do that, it tries to do it, but then says it can't because of an unknown error 2001.  I've tried it over and over, unplugged it and plugged it back in, tried to restore numerous times and the same thing keeps coming up.  It won't turn on and the screen just shows that I need to plug it into itunes.
    Any help would be greatly appreciated

    See
    Check your USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
    If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
    To narrow down the issue, you can also change up your hardware:
    Use the USB cable that came with your device, or a different Apple USB cable.
    Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
    Try a different computer.
    If necessary, resolve any further issues with the USB connection, then with your security software.
    If you're still seeing the error message, check for hardware issues by following the next section.
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • The iphone could not be updated. An unknown error (occured 4005)

    I have a problem with updating my iPhone 5 to IOS7. Everytime I go to update the iPhone to IOS7, I get this "The iphone could not be updated. An unknown error (occured 4005)" error. It stays stuck at "waiting for iphone" then the 4005 error pops up after like 10-15 minutes of "waiting for iphone".
    Also it leaves my iPhone in the "connect to itunes" screen after the error pops up. And when I try turning the iphone on and off and restarting it, the iphone still stays stuck at the "connect to itunes" screen and I have to use software to unlock the phone so I can actually use my phone.
    The screenshot of this problem is below. Someone help, my itunes is updated to the latest version as well.

    I've got a similar problem only mine says unknown error (2001). During the initial installation of this months update a USB cord plugging in the iTunes icon showed up on the screen. It stayed there for about 2 minutes and then the iPhone rebooted. It repeated this cycle more times then I can count. I'm happy to say that it is now working. But non the less I've been pretty frustrated with the iPhone and Leopard sometimes.
    In response to a comment that it seems that every iTunes related software update seems buggy I would have to say that I agree. I've been using Macs since 1987 and I have to say that in past 3-4 years Apple has changed a lot. It's more popular then ever before. It's products are even more stylish and innovative then ever before. But the rising demand for Macs has forced Apple to cut corners it seems. In some ways Apple products aren't what they used to be.

  • HT4061 What is error 2001

    I dropped my iPhone in water yesterday night. I immediately turned it off and put it in rice for the rest of the night. This morning I tried turning it on and it told me to connect to itunes for a restore and update. When I tried, I got unknown error (2001). I was wondering what that was?

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    Could also be that the water fried the phone....

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