Unknown error 306 when clicking on a song in the iTunes Store

I'm new with ITunes...I recently got a new ipod and some itunes giftcards, so I downloaded itunes to my HP and the front page has a bunch of question marks in places that should be pictures. Also when I actually look a song up and click on it, I get an error, "We could not complete your Itunes store request" with the unknown error number (306). Anyone seen this before and might be able to help? I checked my Norton and Itunes is allowed...not sure what else to do.

"We could not complete your Itunes store request" with the unknown error number (306).
That's a proxy issue, although there's a number of different things that might cause it.
First, try going into your Internet Options control panel. Go into the Connections tab. Click the "Lan settings" button. Uncheck "Use a proxy server for your LAN" if it is checked, and click okay.
Can you get through to the Store if that box is unchecked?

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I get "Unknown Error." when trying to re-log into the iTunes Store for Windows

My AppleID and password work when using a web browser and logging in here, but not when i try to log in through iTunes for Windows.
My events leading up to the error are below. Any suggestions for a fix/solution?
1) "Unauthorized Computer" message when trying to play newly bought iTunes movie.
2) Authentication Failed using AppleID
3) Sign out completely
3a) Try to sign in, but get "Unknown Error."
4) Uninstalled iTunes
5) Reinstalled iTunes
6) Login attempt: Unknown Error
7) Tried deleting "SC Folder" from User Tips
8) Login attempt: Unknown Error
Any thoughts on what I could do differently to get this resolved?

How I solved my UNKNOWN ERROR login issue:
I figured out that I had downloaded the 32 bit version of ITunes but I have the 64 bit version of Windows 8. So I uninstalled the 32. and downloaded and installed the 64 bit version of ITunes and everything worked just fine. The Windows 8 firewall was not an issue.
How to determine your version of Win 8. Go to Control Panel, System & Security, then System and that screen shows the version.
I just brought home a new Toshiba laptop and was surprised to see that I have the 64 bit version. But pleased that I fixed the agrivating ITunes issue.
Good luck!

HT201272 You seems not to understand what I mean and what I'm having like problem. I still have my payment recut from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs, 7 are still avail

You seems not to understand what I mean and what I'm having like problem. I still have my payment receipt from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs I've paid for, only 7 are still available from this list on my iPhone. There is no possibility to download the other 2 without paying for them. I've spoke to the lady from Mississippi on the phone 2 days ago from about 2 hours calling from Belgium but unfortunately she couldn't help me. It's the 3rd time I complain about this. How many time shall I pay for the same songs?? If you can access my music list and my past receipts payment you will be able to find out what I mean. I went back on iTunes I've found the the songs I already downloaded in October that should be on my playlist but if I click on them it will charge me again 0,99 cents. It's been 3 years I've been using the same apple ID with my iPhones. I just wand to get my songs back without having to pay them twice or 3 times

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

When i search a song on the iTunes store nothing shows up

when i search a song on the iunes store nothing shows up even sometimes the artist does not even show up. All i will get is the bar across the top with the labels of popularity, artist, time etc

Hello g.havo23,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes Store issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

An unknown error occurred when i try to login to the app store

someone please help, when I try to login to the app store, it says an unknown error has occured, also, when I try to use facetime it says "the server encountered an error processing registration. please try again later. also, when i try logging into icloud, it says "unable to login because of a problem communicating with iCloud" someone please help me

my firewall is off, everything worked up until a couple days ago when it randomly stopped working

Error (-1202) when I try to redeem in the iTunes store

When I click on "REDEEM" in the iTunes store, it gives me an unknown error (-1202). How do I get past this?

Try Here > http://support.apple.com/kb/TS1583
And See this Discussion...
https://discussions.apple.com/thread/4204776?start=0&tstart=0

TS1474 When I download a song from the itunes store it will show up in my itunes library. However even though my music shows up on itunes in my download location folder my songs are not showing up there. Where are they downloading to?

When I purchase songs from the itunes storethey will show up in my itunes library but in the actual location file folder some songs are not showing up there. How do I fix this

Try redownloading iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???

How did you do this move? Unless you know what you are doing you have to move the whole, complete iTunes folder.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this?

When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.

I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828

HT5654 when i am trying to restore my iPhone 5s from the recovery mode,it always stuck when restoring iPhone firmware. The message said " an unknown error occurred (1)". Tried all reboot, restart the iTunes etc. no luck

when i am trying to restore my iPhone 5s from the recovery mode,it always stuck when restoring iPhone firmware. The message said " an unknown error occurred (1)". Tried all reboot, restart the iTunes etc. no luck

we have same problem bro .. i dont know what to do.

I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

I am having trouble syncing my itouch I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

Connect your phone to iTunes, then right-click on the name of your phone on the left sidebar and select Reset Warnings. Then sync again and you should get a warning listing the problem files.

TS1424 I have used itunes forever, now when I try to go to the itunes store, it says an error has occured error code 3212, how do I get back into the itunes store

I have used itunes forever, Sunday night when I tried to get into the itunes store an error popped up and said could not open; error code (-3212), How do I get back into the itunes store?

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

I recently downloaded an album from Amazon (a gift) directly to iTunes. I also recently pruchased a song from the iTunes store. In both cases, the songs in the album appear in a lighter print on my iPod and won't play when selected. Will play on comput

I recently downloaded an album (a gift) from Amazon, one option of which is to download directly to my iTunes library (which is what I did). I also purchased a song from the iTunes store shortly after this. In both cases, the music shows up on my iPod touch in a lighter print than the other music on my iPod. When I select it nothing happens. I only plug into the computer a couple of times a month, but I perform all updates as are indicated and I synch my iPod. Note that when I have iTunes up on my computer, the music WILL play directly from the library, just not on the iPod. Any ideas? Thanks.

Hello zayasva
I would delete the songs and download them again, or plug it into iTunes to resync them back on.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I have a Macbook Pro that I have just renewed and transferred over my old hard drive (also from a Macbook Pro). Now when I turn on the computer and ITunes opens I get error (-50) and then error 5002 when I try to sign in to ITunes Store - Help!

I have a Macbook Pro that I have just renewed and transferred over my old hard drive (also from a Macbook Pro). Now when I turn on the computer and ITunes opens I get error (-50) and then error 5002 when I try to sign in to ITunes Store - Help!
My dealer has tried and failed (twice) to correct this and I have tried deleting the two items in the Itunes folder but no luck!

were you able to get help on this? I need help on error 5002 as well. thank you

I get an error message when trying to download apps from the app store. "safari can not open the page because the address is invalid". Please help!!

i get an error message when trying to download apps from the app store. "Safari can not oprn the page because the address is invalid"

You can't use Safari to download iPad apps. Only use iTunes/App Store.
 Cheers, Tom

Unknown error 306 when clicking on a song in the iTunes Store

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