Unknown error -3212. I updated to iTunes 11.4. I can no longer connect to the Store.
I updated to iTunes 11.4 when prompted. I can no longer connect to the Store. Tried all troubleshooting, checked Firewall, and my internet connection is fine. I re-downloaded iTunes and selected the "repair" radio button. Still has not resolved "unknown error occurred (-3212)". Does anyone have any other suggestions?
Hey there ILSquid,
It sounds like you have checked your firewall settings, and your internet connection but cannot get to the iTunes Store with your iTunes application and you get this error number 3212. I would look over the troubleshooting in the following article to see what steps have yet to be done. Infact I would recommend doing the troubleshooting sequentially from top to bottom.
Can't connect to the iTunes Store
If you still cannot get to the iTunes Store there is a more advanced troubleshooting article with more to try, here:
iTunes: Advanced iTunes Store troubleshooting
Thank you for using Apple Support Communities.
Take care,
Sterling
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Hi msmith9744!
I have an article here for you that can help you troubleshoot this issue with your connection to the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
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The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
Can't connect to the iTunes Store - Apple Support
Thanks for reachign out to Apple Support Communities.
Cheers,
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Hi curterb,
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Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
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AmishCake wrote:
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Hi Mopar_Agent,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like can't connect to iTunes Store. I would recommend that you read this article, it may be able to help the issue.
Can't connect to the iTunes Store - Apple Support
"iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again."
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Thank you,
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... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
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The process looks great right up to the download. Then, after the icon appears with the status bar, just before you would expect the status bar to start filling out...BAM, error!
I can connect to the internet just fine. I am able to sync via WiFi without trouble. I'm pretty sure I have tried all the troubleshooting on-and-offs. I even did a restore.
Am I missing something? Why would it work fine one minute and get all quirky the next?
Help me Obi-wan Kenobi; you're my only hope.Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom
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