Unknown error -3212 when attempting to access iTunes Store (Windows 7)

This apparently is a firewall problem. I'm running Norton 360 on Windows 7 Home Premium SP1. I managed to solve the problem by going into Security>Manage Firewall>Program Rules, scrolling down to iTunes and setting the the Access level. Apparently Norton 360 occasionally (not always?) resets itself to "Auto" when a new iTunes update is installed. I reset it to "Allow" and access to the iTunes Store is restored.

Hello there,
Thanks for using Apple Support Communities.
Since this error 0x800903318 combined with the network connection error message is occuring when you're trying to connect to the iTunes Store, I'd like you to please follow the steps in the article linked to below.
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Cheers,
Alex H.

Similar Messages

  • Getting error message when attempting to access iTunes store. UNknow error occurred (0x800903318). make sure your netwrok connection is active.

    In iTunes software get error message when attempting to access iTunes Store. Could not connect. Unknown error occurred (0xx800903318). Make sure your network connection is active and try again...NG

    Hello there,
    Thanks for using Apple Support Communities.
    Since this error 0x800903318 combined with the network connection error message is occuring when you're trying to connect to the iTunes Store, I'd like you to please follow the steps in the article linked to below.
    Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
    Cheers,
    Alex H.

  • Unknown error code (-50) when attempting to access iTunes Store

    Hi, can some kind person assist a newbie iPod user please! I have as yet not been able to access iTunes Store to purchase music (although I've successfully created my acccount which displays without error). Every time I attempt to access iTunes Store by simply clicking 'iTunes Store' in the left hand column, I keep getting the same error message box: "We could not complete your iTunes Store request. An unknown error occurred (-50)" Anyone who has exprienced the same problem and was able to fix, I'd really like to hear from you! Many thanks, Andy
    Message was edited by: iPod Classic Newbie

    I am having the same issues with my Dell Laptop. I am running Windows Vista Home Premium 64 Bit addition with SP2 installed. This issue has been since I got this computer months ago.
    I have checked/disabled firewall, symantec end point version 11, deleted the host file, used the msconfig procedures, uninstalled all of the apple/itunes programs in the recommended order. flushed the DNS cache, verified that no proxy server is being selected, and just about everything else I can think of doing with no change in the status.
    The computer is fully patched through Microsoft update. I am also using iTunes v9.0.3.15.
    I am using a linksys router which uses NAT. But this issue did work on my old computer with Windows Vista Home Basic eddition. So the only thing that has changed is the new computer with the differant version of Vista Home.
    I have been researching this issue on and off for a couple of months with no sollution.
    Any suggestions would be greatly appreciated.

  • Error -1020 When Trying to Access iTunes Store - Help!

    I keep getting Error -1020 when trying to access the iTunes store. Just started happening this morning.
    Nothing online from customer support listed for this error.
    Thanks!

    Looks like it's busted. Same problem here. The way all the support mechanisms work, you can't even report the problem, since you can't really log in to the store.

  • ITunes Crash When Attempting to access iTunes Store

    So, here's an interesting one for you. Every time I try to access the iTunes store, iTunes decides to crash on me. No error message, nothing. Just poof gone.
    It worked yesterday when I plugged in my iPod Touch and got it running for the first time. Everything else I've tried on iTunes works (with the exception of .avi files not importing, but I assume that's normal). If I access the App Store via my iPod, it works. It's just the store interface in iTunes.

    I'll go ahead and provide the entire diagnostic thing, since more information is always good, and the diagnostic's full text isn't that much longer.
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Shuttle Inc SN21V10
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number --omitted--
    Current user is an administrator.
    The current local date and time is 2010-01-22 14:34:08.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce 9400 GT
    ** External Plug-ins Information **
    Plug-in Name: Last.fm AudioScrobbler
    Plug-in Loaded: Yes
    Plug-in Version: 0.0.2
    Plug-in File Version: 3.0.2.0
    Plug-in Path: I:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.

  • Keep getting "error 499" when trying to access iTunes store.

    Can access part of store through Ping, but not music category...error 499

    have a look at this support article.

  • When trying to access itunes store after itunes upgrade, windows dep turns off program.  have updated quicktime player

    After newest upgrade to itunes when trying to access itunes store, windows dep turns off program.  Have upgraded Quicktime player.  Can not turn off dep for itunes.

    miniart18 found a solution and posted it on another post.  her solution is to right click on itunes shortcut & pick "run as administrator".  thanks again miniart18!!

  • Receive "Access Denied" error message when attempting to install iTunes

    Receive "Access Denied" error message when attempting to install iTunes. 

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Error message when attempting to install itunes    0x80070BC9

    Error message when attempting install of itunes   0x80070BC9

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • How to correct Runtime error R6034 when attempting to update iTunes on PC?

    How to correct Runtime error R6034 when attempting to update iTunes on PC?

    Hey ievafromsa,
    Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
    Symptoms may include:
    "The program can't start because MSVCR80.dll is missing from your computer"
    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    "Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
    "Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    3. Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    1. Uninstall iTunes and all of its related components.
    2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
    3. Re-download and reinstall iTunes 11.1.4.
    Thanks,
    Matt M.

  • Runtime Error displayed when attempting to access Forums

    I've IE 9 installed on a Windows Home Premium box. When I attempt to access the Technet Forums the following is displayed
    Server Error in '/Forums' Application.
    Runtime Error
    Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
    Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".
    <!-- Web.Config Configuration File -->
    <configuration>
    <system.web>
    <customErrors mode="Off"/>
    </system.web>
    </configuration>
    Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
    <!-- Web.Config Configuration File -->
    <configuration>
    <system.web>
    <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
    </system.web>
    </configuration>
    I'm running IE 9 on another PC (Windows 7 Pro) and it is able to acess the Technet Forums with no problem (I'm using it to make this entry).
    I've compared the settings on both browsers and they are identical. Why does IE on my Home Premium PC misbehave?
    Thanks in advance.

    Hi,
    What’s the result of other webpages?
    Can you access the thread link successfully?
    http://social.technet.microsoft.com/Forums/en-US/0c79aae9-3883-450a-bcd2-ba14ac5c8cd9/runtime-error-displayed-when-attempting-to-access-forums?forum=i
    You can test in compatible view for a try first.
    http://windows.microsoft.com/en-IN/internet-explorer/use-compatibility-view#ie=ie-9
    Alex Zhao
    TechNet Community Support

  • TS3212 I have removed my pop-up blocker completely and still receive the following error message when attempting to download iTunes:  "The file was blocked because it does not have a valid digital signature that verifies its publisher".....any ideas?

    have removed my pop-up blocker completely and still receive the following error message when attempting to download iTunes:  "The file was blocked because it does not have a valid digital signature that verifies its publisher".....any ideas?

    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • TS1424 Why am I getting error 11222 when trying to access the store?

    Why am I getting error 11222 when trying to access the store?

    The 11222s can sometimes be associated with LSP issues.
    I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Please help error -9808 when downloading apps in itunes store anyone can help me out

    please help error -9808 when downloading apps in itunes store anyone can help me out

    Click here >  iTunes: Advanced iTunes Store troubleshooting
    Then "expand" Specific Conditions and Alert Messages
    Then click 9808

  • I am getting this error message when trying to download itunes on windows 7 32 bit:  microsoft.vc80.crt.type="win32".version="8.0.907276195".publickeytoken="1p86369 ale18e36" Hresult: 0x800736fd

    I am getting this error message when trying to download itunes on windows 7 32 bit:  microsoft.vc80.crt.type="win32".version="8.0.907276195".publickeytoken="1p86369 ale18e36" Hresult: 0x800736fd
    Can someone please Help?

    I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
    I also found this in another post
    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

Maybe you are looking for

  • CRS install fails Oracle home incompatibility checks  ( 10G )

    Hi, I'm trying to install RAC for 10.2.0 . The first step is to install cluster Ready Services ( On red hat linux ) . When it does the product specific prequisite checks, it fails on "Checking for Oracle home incompatibilities". I get the error " Ora

  • Cannot do a 5.1 mixdown in CS6

    I am creating a 5.1 surround sound mix in Audition CS6 (tracks exported from Premiere Pro).  After carefully panning each track in my 5.1 field I am ready to do a mixdown.  Unfortunately, that option is greyed out.  It must be because I am not assign

  • Linking from XML Document

    Hi, Attached is code from my xml file. This feeds a flash movie template. I want visitors to be able to click on an image which then takes them to another page to see a slideshow. Any help will be greatly appreciated! Thanks.

  • How do i save an email document to photos

    how do i enlarge e mail message and also save it to photos

  • Search option does not work in address book

    The search field (upper right corner of window) does not work in address book (version 4.0.5) of my friend's Power Book. I eliminated the possibility of a corrupt plist (preference) file by dragging them to the desktop and restarting but it still did