Unknown error (-50)... now I'm mad

Well, this problem has been going on for a long time, and Apple's support has been totally not helpful, so I decided to try here. I've been getting the unknown error (-50) for a long time... And I'm just now motivated because I've tried to download some TV shows and music videos for my iPod, and got nothing but errors four times for four separate videos. It turns out to be really convenient for Apple, considering that they get money, I don't get video (or music), and all of my home videos that I add to iTunes aren't playable by my iPod anyway. I've got a lot of money spent uselessly in the last half-year in both videos and music that I'd like to get. Please help me!!!

I have the same problem. I have read the below link and still I do not know what to do!
my question...we have netzero "highspeed" (if you can really call it that) DIAL up connection. Could this be a problem?
We have windows XP. I have installed the itunes & ipod disk that came with the ipod. I also installed the free itunes program off of the website and when I try to get the music that i purchased I get the following message:
THERE WAS AN ERROR DOWNLOADIG YOUR PURCHASED MUSIC. AN UNKNOWN ERROR OCCURRED (-50). USE THE CHECK FOR PURCHASED MUSIC COMMAND IN THE ADVANCED MENU TO TRY AGAIN LATER.
I don't know what to do? I tried your troubleshooting options and I still get the same error.
Any suggestions??
HP Windows XP NETZERO "HIGHSPEED" DIALUP

Similar Messages

My 10.8.3 update did not install properly citing an 'Unknown Error'. Now, my Mail and Mac App Store aren't working. What went wrong and how do i fix it ?

My 10.8.3 update did not install properly citing an 'Unknown Error'. Now, my Mail and Mac App Store aren't working. What went wrong and how do i fix it ?

I tried this and still have the same problems. If I open Address book or the Mac App Store I get the library rebuild popup and a hang. I created a fresh user and then things are better apart from the printing issue. Its clearly some 3rd party software issue but the crash logs are meningless to me. I used the excellent Etre check app from http://www.etresoft.com/etrecheck so I have a list of what is being loaded and can compare clean and crashed user info but as I cant work out which of the startup items, launch agents, launch daemons etc that are causing the problem.
I have eliminated Dropbox, Mac Keeper and Witness, and it isnt related to my exterrnal LED cinema dispay or my external thunderbolt drives, or any USB devices if thats any help to anyone else. Info from Etrecheck follows -
Kernel Extensions:
          com.oxsemi.driver.OxsemiDeviceType00          Version: 1.28.7
          com.rogueamoeba.InstantOn          Version: 6.0.2
          com.rogueamoeba.InstantOnCore          Version: 6.0.2
          com.Cycling74.driver.Soundflower          Version: 1.5.3
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
             [not loaded] com.adobe.fpsaud.plist
             [not loaded] com.adobe.SwitchBoard.plist
             [not loaded] com.bombich.ccc.plist
             [not loaded] com.dymo.pnpd.plist
             [not loaded] com.intego.BackupManagerPro.daemon.plist
             [not loaded] com.micromat.TechToolProDaemon.plist
             [not loaded] com.microsoft.office.licensing.helper.plist
             [not loaded] com.orbicule.witnessd.plist
             [not loaded] com.sierrawireless.SwitchTool.plist
             [not loaded] com.stclairsoft.AppTamerAgent.plist
             [not loaded] org.macosforge.xquartz.privileged_startx.plist
             [not loaded]          pcloudd.plist
Launch Agents:
                 [loaded] com.divx.dms.agent.plist
                 [loaded] com.divx.update.agent.plist
                 [loaded] com.epson.epw.agent.plist
                 [loaded] com.lacie.raidmonitor.daemon.plist
                 [loaded] com.lacie.safemanager.daemon.plist
                 [loaded] com.micromat.TechToolProAgent.plist
                 [loaded] com.orbicule.WitnessUserAgent.plist
                 [loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
             [not loaded]          .DS_Store
                 [loaded] com.adobe.AAM.Updater-1.0.plist
                 [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
                 [loaded] com.digitalrebellion.SoftwareUpdateAutoCheck.plist
                 [loaded] com.divx.agent.postinstall.plist
                 [loaded] com.google.keystone.agent.plist
                 [loaded] com.propaganda.dejavu.dvmonitor.plist
                 [loaded] com.valvesoftware.steamclean.plist
                 [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          Synergy
          TomTomHOMERunner
          Dropbox
3rd Party Preference Panes:
          Déjà Vu
          Flash Player
          Flip4Mac WMV
          GR-55
          Paragon NTFS for Mac ® OS X
          Perian
          Printopia
          TechTool Protection
          Witness

When i try to update my iPhone 3G software, the message alert showing (The iPhone ''iPhone'' could not be restored. An unknown error occurred). now my iPhone 3G blank display. how can i do then please?

when i try to update my iPhone 3G software, the message alert showing (The iPhone ''iPhone'' could not be restored. An unknown error occurred). now my iPhone 3G blank display. how can i do then please?

I was not sure about the ''jailbroken''. now my iPhone cannot use, on the showing (connect to iTunes logo). so if i just want my iPhone process in normal, what can i do? i mean i want it back to the previous software version?

I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.

I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.

Hi there calcit08,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides a lot of great information and troubleshooting suggestions that’ll resolve the issue that you’re running into restoring your iPhone 5 with iTunes on your PC.
Resolve iOS update and restore errors in iTunes - Apple Support
Take care,
-Jason

Can't install iOS 8.1 on iphone 5S (-1 Unknown error) and now i'm getting a message to Restore, what can i do?

I tried to install iOS 8.1 on my iphone 5S, i did this through itunes and then i got a message that the update can't be done due an unknown error and that i have to restore my iphone and that will delete all my data.

bootcamp does not currently support windows 8.1

I SYNC MY IPHONE 4S WITH ITUNES..THE SOFTWARE UPDATE NOT COMPLETED DUE TO UNKNOWN ERROR. NOW MY PHONE IS NOT STARTING...WILL I LOSE ALL DATA?

BEFORE THE SOFTWARE UPDATE, THE IPHONE WAS BACKING UP..WHERE IS ALL THE DATA

PLS SOMEBODY HELP...HAVE LOTS OF IMPORTANT DATA WHICH I DO NOT WANT TO LOSE

Iphone 4s An unknown error occurred (9)

Last week all of a sudden my iphone 4s restarted, but it only got to the apple logo screen, then restarted again. It was doing that repeatedly every 10 seconds or so for the last few hours. The only thing I could do was turn it off completely but only if it wasn't plugged in. If I plugged it into a power source it kept restarting and I couldn't even turn it off. But turning it off didn't do anything anyway because when I turned it on again it just continued doing the same restart cycle. I tried a reset, which had no effect at all. I tried to do a complete restore using itunes, several times. It starts to restore but then I get a message "The iphone (iphone) could not be restored. An unknown error occurred (9)." I made sure itunes is up to date, restarted my computer, and tried again a few times with the same failed result. And now the phone doesn't continually loop through the apple logo. Instead, after the apple logo, it shows the connect-to-itunes screen (in order to do a restore, but like I said, that doesn't work) and stays on that screen for a minute until it turns off. (But again, if I leave it plugged in, it doesn't stay off. It keeps turning back on and it stays at the connect-to-itunes screen until I turn it off.)
So I don't know what options I have left. As far as I can tell, I have a brick that lights up with an apple logo or itunes logo.
One other small thing to note (probably insignificant)-- When the phone kept going through the apple logo loop, right before the screen went black and it restarted, the apple logo would grow dim and there was sometimes a horizontal line across the screen, then it went to black.
If anybody has any ideas, please help! It would be much appreciated. Apple products are supposed to have a long life span! And I've never jailbroken it or done anything out of the ordinary.
iPhone 4S, iOS 8.1.2

Error 9 is about computer security software blocking the contact to Apple servers. iTunes has to reach Apple servers during the restore process.
Resolve issues between iTunes and security software - Apple Support
Make sure it can and then connect in recovery mode to restore:
If you can't update or restore your iOS device

TS1363 I'm trying to update to newest software, but during proccess, an error accured, now the iphone 4s wont do anything, it only shows plug into itunes. when i do, the device is not recognized by windows or itunes. any ideas?

im trying to update to newest ios version. but during the proccess, an unknown error accured, now the device wont do anything, just shows the plug into itunes screen. the device does not show in windows or itunes. the iphone wont do anything. i tried restarting, it shuts off and back on, but only shows plug into itunes thing. any ideas?

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Unknown error -54 wont connect to itunes.

I updated to 10.5.1 the other night and since then I cant log onto itunes store or get any updates. Get a unknown error -54 .

now when i try to install an app, without asking for password, goes to home screen, and then tells me my account is only valid for the US. when i try again it works the way it is suppose to. i would love not to restore, but i will if required.
-sorry forgot to add this, 1st gen ipod touch, software 2.2

"We could not complete your iTunes Store request. An unknown error occurred (-9838)

I am trying to update my iPhone to iOS 7. However, during the firmware update process, I got an error (again, "unknown error"). Now I'm trying to re-install from scratch, but whenever I try to connect to the iTunes Store, I'm getting the error in the subject line. I am now effectively without a cell phone as a result.
Please advise.

Check out this other post, the two seem to be related.
http://discussions.apple.com/thread.jspa?threadID=1594716&tstart=0
I am guessing that Apple's servers are being hit so hard that we just have to wait it out.
Joe

EPM server 2010 task page - "An unknown error has occurred"

Hi All,
Please note that I am using EPM server 2010.
We have created various set of task in MPP and have saved and published it.
Once the user login with his/her credential to EPM 2010 account. He/She can see assigned task in her timesheet.
After entering actual hrs in timesheet user save timsheet.
But once he/she clicks on Task button to Import the status of task. The task page is giving an error message "An unknown error has occured".
I made all possibel changes and setting to resolve this issue. But still I am failed to find an answer.
Please help me to find the correct resolution.
Regards,
Prashant Phate

Try one by one i think 1 one will help you for sure
1.Try updating the published database stats, well do all four Project Server databases using this command against each database
EXEC SP_updatestats
query will take time to execute depends on data.
2. see the
link
3. These types of errors are likely caused by one of the following:
Corruption in the project data being viewed
Basic corruption in the view configuration.
For #1 this can be a custom field value that is filtered where one project has an invalid (null?) value for the field in question, so often just removing any filters configured on the view will fix this.
If you identify the filter in question then see the tips above about republishing (or possibly re-saving AND re-publishing) some or all projects to correct the data.
For #2 there are few options other than to recreate the view, copying the current view sometimes helps but not reliably.
kirtesh

I can not sync my i phone 4, it comes up with cannot sync an unknown error has occurred(13019)

i cant sync my i phone, there was an update and in the middle of the update it came up with an unknown error and now everytime i plug my phone in it comes up with an unknown error (13019), i have uninstalled i tunes and re installed but it hasnt fixed the problem i cant do any updates please help

Here are Apple Steps
http://support.apple.com/kb/TS2830

After install of 10.0 I get "unable to check for download , unknown error 3603

after I installed ver 10 of Itunes,
I get "unable to check for download , unknown error 3603"
Now I can not get to my downloads at all

Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues.

Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. Any suggestions please?

Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? Thanks

As pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.

Restored Domain from backup, and now "An unknown error occurred"

iWeb (and my own mistakes) messed up my home page, so I decided to restore a backup copy of the Domain file from Time Machine back into user/Library/Application Support/iWeb. Everything copied fine and opened as I hoped in iWeb. No problems there.
But now, whenever I try to publish my site to MobileMe, iWeb gets through the process of uploading all the files, and then gives me a Publishing Error message saying, "An unknown error occurred." (It says this instead of giving the usual dialog box about my site being published, and do I want to visit my site now.) It looks like my site is operating just fine, new files and text published properly. But I can't get the error message to go away.
Any ideas? My site is here: http://web.mac.com/techinnoval

I don't know why, but now it's working fine. I made one change to my Home page, republished, and now no more error. Odd.

Unknown error (-50)... now I'm mad

Similar Messages

Maybe you are looking for