Unknown error (-50) when downloading a movie in iTunes.

Any advice is appreciated!
I redeemed a code in the iTunes store to download my digital copy of Les Mis.  I paused the downloads (movie & extras) overnight and the next day the extras wouldn't download again because of the -50 error.  The movie continued downloading with no problems.  Last night my laptop decided to restart (something updated) and this morning when I went to my downloads it said I have 2 available - great!  EXCEPT, neither one will download.  It says it can't access the iTunes Store because of error -50.    HELP?!

Hiya!
This article has some steps you may wish to look over, specifically under the section called "Error -50," "-5000," "8003," "8008," or "-42023":
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
I hope this helps!  Best wishes and good luck!

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    Last Modified on: April 24, 2007
    Article: 303887
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