Unknown error {-53} Computer shut down

My computer shuts down while updating my ipod. Gives me an unknown error {-53} and sends my computer all wonky. I then have to reboot and start the mess all over again. What to do?

Hello Peter,
I already have the new BIOS you sent me. The problem persists. Toshiba has no Authorized Service for computers where I live (Brazil) as far as I can see on their site, which I can't understand since it is a global company. So, I can not use my business computer now. Apparently, I either have to ship it to the States (which will cost me more than the computer is worth, and I'm better off buying a new one of a brand that takes care of its customers globally), or I have to try and find someone here who thinks they might be able to discover the problem and fix it. Any suggestions?

Similar Messages

IE had unknown error and after shut down laptop screen is blank

HP Pavillion dv6t Select Edition Customizable Notebook PC # A2Z58AV
Windows 7
IE popped up with a message that there was an error. No other explanation. After shutting down and rebooting, the laptop screen is black but has power.
No changes made to operating system before this occured.

Hi @devitojj
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that when you power off your notebook it automatically restarts in 4 seconds.
You have tried several steps to try and resolve this but there is no change.
As it repeated the behavior with the hard drive removed, you know it is not an issue with Windows.
You have tried updating the bios and returning it to bios defaults but no change.
Here is a link from answers.microsoft.com that helped other people with this issue.
Windows 7 computer restarts automatically after shutdown
This does suggest you edit your registry which does have the potential to cause issues, so be very careful. I would also suggest backing up your registry before you attempt it, just in case.
Back up the registry from Windows.microsoft.com
If that has not helped, I would try removing the Cmos or RTC battery for 30 seconds and then replacing it.
Please let me know if this helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Cooling Fan Error Message & Computer Shut Down

Hello,
I have a 2 1/2 Satellite running W7 and recently started having a problem, receiving a Cooling System error message which tells me to shut down the computer immediately. I did and left it off to cool, then started it up again. Less than 5 minutes later, same message and the computer shut itself down. The fan starts normally, then becomes burdened, then stops. Is this actually fan related or hard drive related?

Hello Peter,
I already have the new BIOS you sent me. The problem persists. Toshiba has no Authorized Service for computers where I live (Brazil) as far as I can see on their site, which I can't understand since it is a global company. So, I can not use my business computer now. Apparently, I either have to ship it to the States (which will cost me more than the computer is worth, and I'm better off buying a new one of a brand that takes care of its customers globally), or I have to try and find someone here who thinks they might be able to discover the problem and fix it. Any suggestions?

Oct 22, 2013 11:58 PM downloaded 10.9 all well 'til I get desktop and can't enter my password, message of error, and it shuts down: reboot and error reappears"your computer restarted because of a problem. touch any key.....etc' 75-yr-old needs guid

Oct 22, 2013 11:58 PM
downloaded 10.9 all well 'til I get desktop and can't enter my password, message of error, and it shuts down: reboot and error reappears"your computer restarted because of a problem. touch any key.....etc' 75-yr-old needs guidance.........running 10.8.5 til today................???????? Can run in safe boot, but what do i do now ??? thanks
MacBook Pro, OS X Mountain Lion (10.8.3), Intel core i5 2.3GHz

Well, after some thought, I did a 'safe boot', did a disk verify and repair in Disk Utility, repaired permissions in DU and had the same problem I'd mentioned in post.
SO, I went back in (safe boot.........that is, hold down start button, then 'shift') and went to applications and removed or uninstalled any apps that I thought might be interferring with the re-boot or, specifically, with my being unable to sign in with my p/w.........(at the first key stroke, it would crash and give the 'error' message)....I had both Webroot and Dashlane installed that I thought could interfere with password recognition (Webroot protects from viruses, et all and Dashlane is a password codifying appl.) I took out whatever else I thought might not be friendly and, guess what ?? When I signed out of 'safe' mode, and rebooted normally, it worked.........and has been working properly for 3-4 hrs now, so guess it's good-to-go..........seems like it...........hope this helps anyone with the same problem I'd had...........no need to visit "genius bar" some 55 miles from here............guess us mid-seventies guys ain't too old for learnin'...........G'Day, Mates !!

Downloaded 10.9 all well 'til I get desktop and can't enter my password, message of error, and it shuts down: reboot and error reappears"your computer restarted because of a problem. touch any key.....etc'

downloaded 10.9 all well 'til I get desktop and can't enter my password, message of error, and it shuts down: reboot and error reappears"your computer restarted because of a problem. touch any key.....etc' 75-yr-old needs guidance.........thanx
running 10.8.5 til today........................???????? Can run in safe boot, but what do i do now ??? thanks

Well, after some thought, I did a 'safe boot', did a disk verify and repair in Disk Utility, repaired permissions in DU and had the same problem I'd mentioned in post.
SO, I went back in (safe boot.........that is, hold down start button, then 'shift') and went to applications and removed or uninstalled any apps that I thought might be interferring with the re-boot or, specifically, with my being unable to sign in with my p/w.........(at the first key stroke, it would crash and give the 'error' message)....I had both Webroot and Dashlane installed that I thought could interfere with password recognition (Webroot protects from viruses, et all and Dashlane is a password codifying appl.) I took out whatever else I thought might not be friendly and, guess what ?? When I signed out of 'safe' mode, and rebooted normally, it worked.........and has been working properly for 3-4 hrs now, so guess it's good-to-go..........seems like it...........hope this helps anyone with the same problem I'd had...........no need to visit "genius bar" some 55 miles from here............guess us mid-seventies guys ain't too old for learnin'...........G'Day, Mates !!

My computer shuts down with no error messege when i try to burn an audio cd

please help me my computer shuts down with no error message. If it helps i am using windows XP.

Put a standard audio CD in your drive and take a look at what is listed by Windows Explorer. You should notice something familiar. Take the CD that iTunes created and put it in a standard CD player. Does it work?
tt2

When I try to download xcode 4.6.2, my computer shuts down and restarts telling me I have an error. HELP?!??

When I try to download xcode 4.6.2, my computer shuts down and restarts telling me I have an error. HELP?!?? Can anyone help me?

Wed Jun 12 21:40:11 2013
panic(cpu 6 caller 0xffffff80190ac90b): Releasing non-exclusive RW lock without a reader refcount!
Backtrace (CPU 6), Frame : Return Address
0xffffff81096e3a80 : 0xffffff801901d626
0xffffff81096e3af0 : 0xffffff80190ac90b
0xffffff81096e3b10 : 0xffffff801911c09c
0xffffff81096e3d40 : 0xffffff8019110e92
0xffffff81096e3d70 : 0xffffff80190ff954
0xffffff81096e3ef0 : 0xffffff80190ffa10
0xffffff81096e3f50 : 0xffffff80193e182a
0xffffff81096e3fb0 : 0xffffff80190ced33
BSD process name corresponding to current thread: installd
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID:
Kernel slide:     0x0000000018e00000
Kernel text base: 0xffffff8019000000
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 11938612497736
last loaded kext at 606795969288: com.line6.driver.xtaudio    7.2.3 (addr 0xffffff7f9b360000, size 1024000)
last unloaded kext at 207361764339: com.apple.driver.AppleUSBUHCI    5.2.5 (addr 0xffffff7f99ac8000, size 65536)
loaded kexts:
com.line6.driver.xtaudio    7.2.3
net.telestream.driver.TelestreamAudio    1.1.0
com.logmein.driver.LogMeInSoundDriver    1.0.2
at.obdev.nke.LittleSnitch    3876
com.seagate.driver.SeagateGoFlexBlockSizeAdjuster    5.2.2
com.apple.driver.AppleBluetoothMultitouch    75.15
com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.driver.AudioAUUC    1.60
com.apple.driver.AGPM    100.12.69
com.apple.driver.AppleMikeyHIDDriver    122
com.apple.driver.AppleHDA    2.3.1f2
com.apple.filesystems.autofs    3.0
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.driver.AppleUpstreamUserClient    3.5.10
com.apple.iokit.IOBluetoothSerialManager    4.0.9f33
com.apple.kext.AMDFramebuffer    8.0.0
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleMikeyDriver    2.3.1f2
com.apple.driver.AppleBacklight    170.2.3
com.apple.driver.AppleLPC    1.6.0
com.apple.driver.ApplePolicyControl    3.2.11
com.apple.AMDRadeonAccelerator    1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.0.9f33
com.apple.driver.AppleMCCSControl    1.0.33
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.AppleIRController    320.15
com.apple.driver.AppleUSBCardReader    3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    34
com.apple.iokit.SCSITaskUserClient    3.5.1
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.2.2
com.apple.driver.AppleUSBHub    5.2.5
com.apple.driver.AppleFWOHCI    4.9.6
com.apple.iokit.AppleBCM5701Ethernet    3.2.5b3
com.apple.driver.AirPort.Atheros40    600.70.23
com.apple.driver.AppleAHCIPort    2.4.1
com.apple.driver.AppleUSBEHCI    5.4.0
com.apple.driver.AppleEFINVRAM    1.6.1
com.apple.driver.AppleACPIButtons    1.6
com.apple.driver.AppleRTC    1.5
com.apple.driver.AppleHPET    1.7
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.6
com.apple.driver.AppleAPIC    1.6
com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
com.apple.nke.applicationfirewall    4.0.39
com.apple.security.quarantine    2
com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard    165.5
com.apple.driver.AppleHIDKeyboard    165.5
com.apple.driver.IOBluetoothHIDDriver    4.0.9f33
com.apple.driver.AppleMultitouchDriver    235.28
com.apple.driver.DspFuncLib    2.3.1f2
com.apple.kext.triggers    1.0
com.apple.iokit.IOSurface    86.0.3
com.apple.driver.AppleUSBAudio    2.9.0f6
com.apple.iokit.IOAudioFamily    1.8.9fc10
com.apple.kext.OSvKernDSPLib    1.6
com.apple.iokit.IOSerialFamily    10.0.6
com.apple.iokit.IOBluetoothFamily    4.0.9f33
com.apple.driver.AppleBacklightExpert    1.0.4
com.apple.driver.AppleGraphicsControl    3.2.11
com.apple.iokit.IOAcceleratorFamily    19.0.26
com.apple.iokit.IONDRVSupport    2.3.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.0.9f33
com.apple.driver.AppleHDAController    2.3.1f2
com.apple.iokit.IOHDAFamily    2.3.1f2
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.iokit.IOFireWireIP    2.2.5
com.apple.kext.AMD5000Controller    8.0.0
com.apple.kext.AMDSupport    8.0.0
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.iokit.IOGraphicsFamily    2.3.5
com.apple.driver.AppleSMC    3.1.4d2
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.IOPlatformPluginFamily    5.2.0d16
com.apple.iokit.IOUSBHIDDriver    5.2.5
com.apple.iokit.IOUSBMassStorageClass    3.5.0
com.apple.driver.AppleUSBMergeNub    5.2.5
com.apple.driver.AppleUSBComposite    5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.iokit.IOFireWireSBP2    4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.1
com.apple.iokit.IOAHCISerialATAPI    2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
com.apple.iokit.IOUSBUserClient    5.2.5
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IOEthernetAVBController    1.0.2b1
com.apple.iokit.IO80211Family    500.15
com.apple.iokit.IONetworkingFamily    3.0
com.apple.iokit.IOAHCIFamily    2.2.1
com.apple.iokit.IOUSBFamily    5.4.0
com.apple.driver.AppleEFIRuntime    1.6.1
com.apple.iokit.IOHIDFamily    1.8.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    220
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.DiskImages    344
com.apple.iokit.IOStorageFamily    1.8
com.apple.driver.AppleKeyStore    28.21
com.apple.driver.AppleACPIPlatform    1.6
com.apple.iokit.IOPCIFamily    2.7.2
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0

Help with ipod and computer shut downs...please.

I've posted this in two other forums to no avail -- lots of views, but no help.
My family now has 3 ipods (we only had 1 before) and yesterday I was trying to get them all set up - updates on the actual ipod, and I've updated itunes to 7.5. There are two issues here:
1) I am not able to register ANY of the ipods. I get all the way through the process to the very end and then it gives me an error message (after clicking the "No thanks" at the bottom of the page that asks if you want to download the videos) saying that the service couldn't be found? Or something like that. Ok, fine...I can handle not being able to register them for the time being.
2) I could keep itunes on all day long, as long as the Ipod is NOT CONNECTED. As soon as I connect the ipod (any of the 3 new ones - they all do the same thing) - ok, maybe not as soon as, but shortly thereafter - my entire computer shuts down. No error message, no blue screen of death, no warning - it just shuts down. It might be after I move a song from the "purchased" folder to the actual ipod. Or, as happened yesterday, it's right smack in the middle of a download (happened with both videos AND songs) and then of course, I have to try and purchase it again. I'm not even sure if it took my money already, but if it did, I'm SOL because I paid, but don't have the video/song since it never finished downloading.
I've done everything that's been recommended to me - I disabled all my start up programs (except the windows ones) and that didn't resolve anything.
My system is as follows:
Windows XP Home Edition (all updated except for microsoft office 2003)
Service Pack 2
AMD Athalon 64 3000+
1.81 GHz
2GB RAM
Not sure what else you need to know, to try and help me resolve this. Thanks for your time.

I've posted this in two other forums to no avail -- lots of views, but no help.
My family now has 3 ipods (we only had 1 before) and yesterday I was trying to get them all set up - updates on the actual ipod, and I've updated itunes to 7.5. There are two issues here:
1) I am not able to register ANY of the ipods. I get all the way through the process to the very end and then it gives me an error message (after clicking the "No thanks" at the bottom of the page that asks if you want to download the videos) saying that the service couldn't be found? Or something like that. Ok, fine...I can handle not being able to register them for the time being.
2) I could keep itunes on all day long, as long as the Ipod is NOT CONNECTED. As soon as I connect the ipod (any of the 3 new ones - they all do the same thing) - ok, maybe not as soon as, but shortly thereafter - my entire computer shuts down. No error message, no blue screen of death, no warning - it just shuts down. It might be after I move a song from the "purchased" folder to the actual ipod. Or, as happened yesterday, it's right smack in the middle of a download (happened with both videos AND songs) and then of course, I have to try and purchase it again. I'm not even sure if it took my money already, but if it did, I'm SOL because I paid, but don't have the video/song since it never finished downloading.
I've done everything that's been recommended to me - I disabled all my start up programs (except the windows ones) and that didn't resolve anything.
My system is as follows:
Windows XP Home Edition (all updated except for microsoft office 2003)
Service Pack 2
AMD Athalon 64 3000+
1.81 GHz
2GB RAM
Not sure what else you need to know, to try and help me resolve this. Thanks for your time.

Computer shuts down when I click on the list or grid display button

I've uninstalled an reinstalled 3 times and instead of the computer shutting down when I start itunes as it was doing, it only does it when I click on the display as a list, grid or cover display button. However it seems to unistall some parts at the same time as I can't open it all afterwards (error message says its not installed). This started to occur after a couple of weeks of non use and when I last used it I purchased songs from itunes. I now have current version but didn't when it first statred to happen. Help!!

Okay ... we'd better have a closer look at the minidumps the PC has been producing to see if they can turn up any additional information on what we're dealling with here.
Open "My Computer", and see if you can find a directory called C:\Windows\Minidump. (That's where minidumps usually go on a PC, so long as the Systemroot hasn't been set to some other folder.)
If it's been collecting minidumps, there should be files in there with names like "Mini(number-numbers).dmp"
(If you have "Hide filename extensions for known file types" enabled in Windows, the ".dmp" extension may not appear on the dump files. The numbers in the file name will be different for each minidump, if minidumps are present.)
Once we've tracked down some minidumps, we can have a go at analysing them.
1. Download and install the Windows debugging tools from here:
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
2. Go to Start, All Programs, Debugging Tools For Windows, Windbg
Once you open Windbg, you will presented with a blank screen.
3. Click on "File > Symbol File Path". Here you will enter the symbols
path. Symbols are needed to effectively debug.
The path will be:
SRVc:symbolshttp://msdl.microsoft.com/download/symbols
4. Enter in this path and click OK. Now, go to "File > Save Workspace"
so that your symbols path is saved for future use.
5. Go to "File > Open Crash Dump" and load the file.
(An "Open Crash Dump" screen will appear ... doubleclick "My Computer", doubleclick "Local Disk", doubleclick "Windows", doubleclick "Minidump", and doubleclick on one of the minidumps in there.)
You will/should get a message to save base workspace information. Choose no.
Now you will get a debugging screen. It takes a little bit to run it,
as the symbols have to be downloaded as they are needed.
After the "bugcheck analysis" part of the screen comes up, look for the component that seems to be causing the crash. (It'll say "Probably caused by" ...)
Let us know the precise name of the component. (Include any file name extensions like .dll or .sys.)
If you can, have a look at several of your crash dumps. Are all the crashes being caused by the same component? If not, could you let us know the names of the various components being cited in the various crash dumps?

Computer shuts down when backing up

Hello,
I am using an iMac with Mountain Lion 10.8.3. My Apple Airport Extreme is about one year old (fully updated and current). I am on a DSL connection with AT&T. I am backing up to an external 1.5 TB hard drive (non-Apple brand). There is lots of room remaining on that drive (about 700GB).
All backups in the past have been smooth sailing with no problem.
What's happening now are two things (but one of them I think I fixed). At first, Time Machine would try to back up but it would never succeed because it would give a message that there is not enough space available in the drive (it was saying that it needed 10 more GB of free space). But I know that's wrong. I could not figure out how to fix that issue, so I erased the drive completely and started over. Now, I no longer get the "full" message and all appears to be going well----UNTIL......(see next paragraph).....
Now what happens is that it begins doing the backup process like normal (this would be the first/initial backup since I erased the drive and started over), however, once it gets about 100 GB or so (very rough estimate), the computer SHUTS DOWN. It turns itself OFF. No error window, no warning, no nothing----it just "POOF" turns off. To get it working again, I have to push the power button to turn it back on. There is no error message when I turn it back on.
I am copying (below) the two most recent Time Machine messages from last night from that neat widget/app that I think pondini invented. I sure hope this helps to diagnosis what is wrong, because I'm stumped.
The backup log that says "Automatic" is the first one that failed where it claimed there was not enough space to complete the backup. Once I erased the drive completely and started "fresh", that is what the second "Manual" backup is.
Friday, April 5th
Starting automatic backup
Backing up to: /Volumes/Time Machine/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Event store UUIDs don't match for volume: 2TB HD
Deep event scan at path:/ reason:must scan subdirs|new event db|
Finished scan
Deep event scan at path:/Volumes/2TB HD reason:must scan subdirs|new event db|
Finished scan
Found 433286 files (625.62 GB) needing backup
751.26 GB required (including padding), 741.14 GB available
Deleted backup /Volumes/Time Machine/Backups.backupdb/ScottPeavler’s iMac/2013-04-04-110906.inProgress/D11ECC13-2EB1-4975-A041-8EEA74F1339B containing 4 KB; 741.14 GB now available, 751.26 GB required
Removed 1 expired backups so far, more space is needed - deleting oldest backups to make room
Deleted 1 backups containing 4 KB total; 741.14 GB now available, 751.26 GB required
Backup date range was shortened: oldest backup is now Apr 5, 2013
Backup failed with error: Not enough available disk space on the target volume.
Friday, April 5th, 7:58PM
Starting manual backup
Backing up to: /Volumes/Time Machine/Backups.backupdb
Forcing deep traversal on source: "Macintosh HD" (mount: '/' fsUUID: 7267FE51-06B9-318F-80B2-EC5D94A925E2 eventDBUUID: DBDDEE41-0BFF-4DB0-AB1A-F7D152B9E065)
Forcing deep traversal on source: "2TB HD" (mount: '/Volumes/2TB HD' fsUUID: B4DDE136-9D38-302F-A81E-4645F23F6D09 eventDBUUID: B8E29F6D-A35B-4E34-B733-7C2983BD24D9)
Found 1331692 files (837.62 GB) needing backup
1.01 TB required (including padding), 1.49 TB available
Can anyone kindly help? Thanks!

Do a verify of the local disk. The sudden complete failure sounds like a hard disk or memory issue.
A5 http://pondini.org/TM/Troubleshooting.html
So the hard disk is plugged into the computer directly?? If not, then I think you should do it that way. Backup to Extreme USB drive is not reliable.
YOu don't have an error message for the manual backup.. and I am uncertain what the problem is.
Do a reset of Time Machine. A4.
And try again with the hard disk plugged into the computer directly.
You can look at other suggestions on the troubleshooting page.
eg http://pondini.org/TM/C4.html
But if you are doing it with the usb drive in the Airport Extreme please read this.
http://pondini.org/TM/Airport.html

My computer shut down in the middle of downloading a movie rental and after restarting my computer, the rental was deleted. How do I get it back without paying for it again?

my computer shut down in the middle of downloading a movie rental and after restarting my computer, the rental was deleted. How do I get it back without paying for it again?

Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Computer shuts down when calibrating

Hi.. I've been having problems when trying to run the Battery Calibration and the computer shuts off when it gets to the discharge part of the calibration. Seems to be when it hits the 15 to 20% part of the discharge. I'm using a Compaq Presario CQ56-219WM and running Windows 7 64 bit Home Premium. The battery calibration that I am talking about is when you first start the computer... press ESC to get menu and press F2 for Advanced Diagnostics then Battery Calibration. It checks to see if battery is there.. whether it is charged and charges if needed then goes into the drain battery part to find lower limit or 0% of the battery. It doesn't show any errors detected up to the part of discharging the battery and don't even show that the test was even run in the error log of the Advanced Diagnostic Menu. I've tried restoring the Bios to default values, uninstalling and reinstalling everything (programs and drivers), did a restore drive to original and updating everything and all is STILL the same. I've tried calibrating in Windows with the Support Assistant and all I get is the battery needs calibrated is this (after running calibration - waiting 3 hours plugged in and recalibrating:
Status (upper left hand corner): needs calibrating (20) and Charge capacity 51%
Over to the right side of the Screen: Failure ID - OK Design Capacity 4400 mAh Full Charge and Remaining Capacity: 2254 mAh Terminal Voltage: 12366mV Design Voltage: 10800 mV Cell Voltage1: 4148 mV Cell 2 voltage: 4125 mV Cell 3 Voltage: 4093 mV Status: E0 AC Power: True and a CT Number of 6BUED05BBZUE1G and showing a charge of 100%.
I realize the battery is getting old but all of this came on pretty much at the same time (short battery life and loss of calibration). I'm also running default values of HP Power Plan. Any ideas? Will a battery going bad cause all this? Why doesn't the Calibration when first booting the computer, shut down instead of doing the discharg/recharge thing... ? The power supply checks ok (checked with AC/DC meter).

is your notebook still in warranty? Warranty status check web page
It certainly seems by your description that the battery has issues.
Battery warranty is for one year, so it would be a good idea to replace it. Be sure that you buy a guaranteed compatible battery that comes with a one year warranty.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Computer shuts down when itunes store or quick time tries to open

I recently downloaded the latest version of itunes and quick time. when I try to go to the itunes store, try to use quick time or if a music video tries to load onto the itunes library from videora ipod converter, the computer shuts down. It happens every time. can anyone help.

iTunes will not download, but gives me the error code " not a 32bid win program" I am running a 64 bit system and have tried all the fixes that are listed.
Doublechecking. In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

Computer shuts down when installing CS4

I upgraded my OS from Windows Vista to Windows 8.1, Prior to doing so, I ran a Windows compatability assistant and found no problems ind upgrading windows.
when I try to reinstal my CS4, the computer shuts down doing installation. It has happened 4 times, and looks to be in the same place during the installation process. There is no error messages. The computer just shuts down.
Any ideas how to solve this?

uninstall any cs4 files you can, run the cleaner and then reinstall.
follow the steps listed more thoroughly here, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Computer shuts down unexpectedly during operations

My computer shuts down unexpectedly during operations. The unit will run for about 20 minutes and then suddenly shut down for no apparent reason. When I try to reboot the machine it comes on and shuts down immediately. I have to wait 30 minutes to an hour before I can use it again. I am running windows 2000 as my OS and my motherboard is a K7 prom AMD. Can anyone out there help me? I am going crazy trying to figure this thing out.

Hi, I have the same problem. When windows (XP) starts loading it shuts down and restarts alone; sometimes it passes and loads complete but then after a while it shuts down. With the error free load option it is more stable but it also shuts down alone. I tried everyting that is on my hands: changed the agp to a pci VGA board, eliminated all other boards, flashed the Bios, changed the power supply, checked the Hard Drive, changed RAM, etc., etc. My conclution is that it has some relation with the VGA display but in the bios; if you use more graphics it shuts down.
My system is a 694D Pro-AR (MS-6321) mother board with Pentium III 1GHz, 768 MB Ram, Matrox G450 Dual AGP.

Unknown error {-53} Computer shut down

Similar Messages

Maybe you are looking for