Unknown error code 13014 on iTunes 8.0.2-genius play list function is dead

After I upgraded my PC, I copied old libraries and music files from the old hard drive to the new one. I installed the newest version of iTunes (8.0.2) and when I plugged in my ipod, I saw something I had never seen. Guess what it is?
'Unknown error code 13014!'
I had no problems for using every function that my iPod touch and iTunes have (including Genius play list) and of course, I've been updating every version of firmwares and iTunes programs. After I googled about this incident, I figured out this problem should not be seen on the newest version of iTunes but I'm still suffering from it.
Temporally, I turned off Genius Play List and now, that error code doesn't pop up but of course, I can not use Genius Play list because of it.
I *uninstalled and reinstalled iTunes*, *restored firmware*, *moved Library Extras & Genius.itdb* and *do them again and again*. Of course, *none of them worked*.
What shall I do? Is there anyone else who is experiencing same thing to me? How can I get my Genius Play List function back?
Please Help me. I'm desperate. :<
Any help would be really appreciated.

We have the same problem! i just purchased an ipod touch and that same error kept popping up. so i searched, and disabled the Genius, and now i can't use it. im really mad. and sad.
im thinking about going to the apple store to fix this problem.. but i dont know if theyll help me.. plus, do i have to bring my laptop with me to the apple store? OMG. apple is so frustrating!!! i feel your pain !!!!!!

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Unknown error code 13014 on iTunes 8.0.2

After I upgraded my PC, I copied old libraries and music files from the old hard drive to the new one. I installed the newest version of iTunes (8.0.2) and when I plugged in my ipod, I saw something I had never seen. Guess what it is?
'Unknown error code 13014!'
I had no problems for using every function that my iPod touch and iTunes have (including Genius play list) and of course, I've been updating every version of firmwares and iTunes programs. After I googled about this incident, I figured out this problem should not be seen on the newest version of iTunes but I'm still surffering from it.
Temporally, I turned off Genius Play List and now, that error code doesn't pop up but of course, I can not use Genius Play list because of it.
I uninstalled and reinstalled iTunes, restored firmware, moved Library Extras & Genius.itdb and do them again and again. Of course, none of them worked.
What shall I do? Is there anyone else who is experiencing same thing to me? How can I get my Genius Play List function back?
Please Help me. I'm desperate. :<
Any help would be really appreciated.

We have the same problem! i just purchased an ipod touch and that same error kept popping up. so i searched, and disabled the Genius, and now i can't use it. im really mad. and sad.
im thinking about going to the apple store to fix this problem.. but i dont know if theyll help me.. plus, do i have to bring my laptop with me to the apple store? OMG. apple is so frustrating!!! i feel your pain !!!!!!

Unknown error code 13014 problem, this is the first time I've ever seen it.

After I upgraded my PC, I copied old libraries and music files from the old hard drive to the new one. I installed the newest version of iTunes (8.0.2) and when I plugged in my ipod, I saw something I had never seen. Guess what it is?
'Unknown error code 13014!'
I had no problems for using every function that my iPod touch and iTunes have (including Genius play list) and of course, I've been updating every version of firmwares and iTunes programs. After I googled about this incident, I figured out this problem should not be seen on the newest version of iTunes but I'm still surffering from it.
Temporally, I turned off Genius Play List and now, that error code doesn't pop up but of course, I can not use Genius Play list because of it.
I uninstalled and reinstalled iTunes, restored firmware, moved Library Extras & Genius.itdb and do them again and again. Of course, none of them worked.
What can I do? Is there anyone else who is experiencing same thing to me? How can I get my Genius Play List function back?
Please Help me. I'm desperate. :<

Did you properly prep your new drive first?
Drive Preparation
1. Open Disk Utility in your Utilities folder. If you need to reformat your startup volume, then you must boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.
When formatting has completed quit DU and return to the installer. Complete the OS X installation.
I think you should shutdown the installer then erase the drive per the above and start again.

My iTunes won't launch. It will give and error code 13014. How can I fix this?

My iTunes won't launch. It will give and error code 13014. How can I fix this?

Hi tuzas2,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some applicable information below for you:
iPhone and iPod touch: An unknown error (13014), (13136), or (13213) may occur after updating to iTunes 8.0.1 or later
Solution 1
Make sure you have the latest version of iTunes installed.
Solution 2
Quit and reopen iTunes. If the issue continues, then restart your computer.
Solution 3
Quit iTunes, temporarily disable the anti-virus security software on your computer, then reopen iTunes and try to sync your device. If iTunes successfully syncs your iPhone or iPod touch, consult the anti-virus software vendor.
Solution 4
Turn off Genius in iTunes in the Genius sidebar (choose View > Hide Genius Sidebar).
I hope this information helps ....
Have a great day!
- Judy

It says it needs to be connected to itunes and restored. when i do that, it goes through the whole process then comes up with "iphone could not be restored. unknown error code (-1)". Please help

My brother gave me his old iphone when the touch screen went out on mine. It's in great shape but when I received it, it says that it needs to be connected to itunes to be restored. I have done this and it goes through the whole process then says iphone "iphone" could not be restored. unknown error code (-1). There is not a -1 code on the list and I have tried most of the suggestions.
Does my sim card need to be in when I am doing this? And any other suggestions?

I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.

ITunes application could not be opened. An unknown error occurred (13014)

Ysterday I bought a brand spanking new Acer Aspire 7551 laptop with Windows 7 Home Premium and installed the latest version of iTunes (64 bit) on it.
I started iTunes with great anticipation because I so looked forward to syncing my iPhone with my Very Own Laptop.
Alas, iTunes did not start. Instead I received a message "the itunes application could not be opened. An unknown error occurred (13014)." Much Googling and reinstalling later the problem remains.
I have already deleted the genius files and rebooted several times. All to no avail. If anyone can propose a solution, I would be most grateful. Needless to say, I'd be happy to post any further info that can help to solve this problem.

Okay fixed my own problem. I don't know how or why, but it appears that I lost permissions for my iTunes folder in documents and settings. It took some messing with file permissions to get access to delete it, but I finally got it.
Once it was gone, no more issue. iTunes launched, created a new iTunes folder, and good as new.

HELP! The itunes application could not be opened. An Unknown error occurred (13014).

a day or so ago my macbook 13in crashed in the middle of use, took several minutes to then reboot and now seems to be working fine except itunes will not open. when i try to open it a dialog box appears with the following message: "The itunes application could not be opened. an unknown error occured (13014).
I am running snow leopard, and it first appeared it was disk space but i checked my HD and it says there is 372GB available so i cant imagine its that.
I am by no means any sort of genius on here, so any help is beyond appreciated!

Redownload iTunes. ----> http://www.apple.com/itunes/download/
That should solve the problem

My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

Likely this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

I can't open iTunes. When I do it says "The iTunes application could not be opened. An unknown error occured (13014)."

I can't open iTunes. When I do it says "The iTunes application could not be opened. An unknown error occured (13014)."
How can I get rid of this error message and open iTunes?

are you running any anti virus software on your machine ?

Itunes will not open, error message reads: The iTunes application could not be opened. An unknown error occurred (13014)

iTunes 10.4 will not open on my macbook, error message reads:
The iTunes application could not be opened. An unknown error occurred (13014).
It won't let me delete and re-install either, thank you for any help!

are you running any anti virus software on your machine ?

TS2380 It's says I have error code (13014) but I cant open iTunes or get on the internet

It's says I have error code (13014) but I cant open iTunes or get on the internet

"Extended" network means your phone is picking up towers from another carrier that Sprint has an agreement with. Long story short, Sprint does not have adquate coverage in the area where you are located when you see "extended".

Itunes 8 error code 13014

I just dl itunes 8 and it will not open. It keeps giving me error code 13014 and then quits. I have my library synced to an external hd and i believe that is the problem. Any suggestions?

Sorry to trouble you, but may I ask for some help...
Where are the genius files? I have the same error...
And sadly, I agree with a lot of the sentiment here. As a CTO of an all Apple company, I too note the shift to buggy software and hardware defects. Yes, Microsoft is worse, but at least they have to support millions of configurations.
Apple controls the whole package, and the quality is simply terrible.
But enough of my rant. If someone can let me know where to find these files so I can get iTunes working again, that would be great.

ITunes won't allow me to download anything. I get unknown error code 5002

ITunes won't allow me to download anything. I get unknown error code 5002... what do I do?
I am entirely updated.
I have rebooted.
I have exhausted this support website....
help.

I quote:
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

Ipod getting unknown error code when plugging it in to itunes 9

My ipod was restored with itunes 9, but after it's done it wont get recognized with itunes. Itunes says there is a unknown error code(OxE800000A). How do i get itunes to recognize my ipod. I have 3.1.2 firmware, its a 2nd generation, 8gb.

Hi Demo, thank you for your suggestions.
I've tried updating in the following conditions:
1. "Over The Air" at one location;
2. On a Windows computer running the latest version of iTunes at the same location;
3. On Mavericks (10.9.4) running the latest version of iTunes (11.4 (18)) at another location;
4. On Mavericks, latest iTunes over a VPN with a server location in US;
5. On Mavericks, using a 3G connection shared from an iPhone;
6. On Yosemite developer preview with a previous version of iTunes at the same location.
I got the same results in most cases except for an occasional error with code 9; I'll try again in other conditions.
Interestingly enough, I've successfully updated my devices to iOS 7.1.2 and to iOS8 GM without any issues at the same location but, of course, no two conditions are exactly the same

Itunes unknown error code 4000

Please help! I burned a CD just fine last week, and now when I try to burn, I am getting an unknown error code 4000. I googled the problem, and I have tried just about everything. The "include CD box is NOT checked," and I went into add/remove programs and performed the repair option. I also checked to make sure my drive is operating. Nothing seems to work. Any suggestions? thanks!!

how do we clear this please

Unknown error code 13014 on iTunes 8.0.2-genius play list function is dead

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