Unknown error has occured and can not restore
trying to restore my ipod but keep getting an unknown error and can not restore
In most cases, an error number accompanies the "unknown error". Was there an error number? If so go here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
If no error number try:
iPhone and iPod touch: Unable to update or restore
Similar Messages
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I was trying to software update i phone 3g, when software downloaded an install, one unknown error has occurred, and asking for restore, at the same time i am trying to re-store again an error of 1015, happen, what i should do, for solution,
please advise me,
best regards,
Ahmedtry to edit your host file ang delete any line that contain gs.apple.com
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Unknown error has occured (40)", Will not restore !!! HELP !!!
Ipod stuck in recovery mode.
Tried to restore but brings up unknown error has occured (40)"
Searched everywhere can not find a fix for this to get it working again.Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
http://support.apple.com/kb/TS3694#error40 -
When doing a restore on my ipad it says a error has occored and can not restore
Please help. I have been banging my head for a few hours.
To offer assistance... the Error message you are receiving is needed.
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Hey guys. My IPhone 3GS is unlocked and i went to update the software and it said that an unknown error has occurred and said it needed to be restored to connect with Itunes. When i got to restore it, it gets about 3/4 of the way done, says an unknown error has occured(1015). I have no clue what to do and all and any help would be amazing.
See Here
https://discussions.apple.com/message/15290457#15290457
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i have been trying to create an apple ID for the past 2 days and cannot succeed : it states an unknown error has occurred and no ID is created. What to do?
The internet is the internet. if its not working then its something to do with your not allowing cookies from apple's site or they are having issues.
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When I try and sign in to the App Store, I get an error message that says "An unknown error has occurred". The Apple Store told me to contact Apple Care which I did. They determined it was not an issue with my computer and thought it was an issue with the App Store.
They had me contact the iTunes Store instead of the App Store because they said that was the technician I needed. The iTunes Store rep told me there was no issue with my iTunes account and told me "The issue could have been temporary, related to your internet connection, your local network, or your computer itself."
This issue has been happening for a few months and as I said above, Apple Care said it was not my computer.
Any suggestions?
ThanksRestart your Mac then try again.
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HELP!!!
Try DFU mode:
Plug your device into your computer.
Turn off the device.
Hold the Power button for 3 seconds
Hold the Home button without releasing the Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
NOTE: Make sure the device screen is blank and no logos are present -
i want downgrade ios 7.0.4 to ios 6.1.3 it wsa saying that [error-3194] can you help me too downgarde
Thar is correct. Downgrading the iOS is not supported by Apple. If you try you will get the 3194 error.
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Please help have error code 1013 and can not restore iphone 3gs
i have tried every thing i can find to restore 3gs and no luck
tried 4 different computers and 3 cables and all the usb ports on the computers
i have even tried the gs.apple.com fix and no go.. am at a loss on what to do next any help
would be great thank you allEvery time I restore I get a different code last 2 times I have gotten code 1002
And 1013 a few times.
Error 1002 usually means a hardware problem. If you've tried several known working cables, the problem is likely in thte phone itself.
+"Error 23, 28, 29, 40, 1002, 1011, 1012, 1014, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. If the MAC address is missing or the IMEI is the default value (00 499901 064000 0), this can also confirm a hardware issue."+ -
I cannot restore my iphone 5 software. It has downloaded but when I try to restore to iphone it say an 'unknown ' error has occurred and it wont restore.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
Am not ble to download new version 5.0. Am prompted hat unknown error has occured and to try saving file to harddrive. i dont know how to do this
Hi Celia51510,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I can't tell from your post if you are using a Windows or a Mac Computer.
Try deleting the iTunes application and redownloading the version you need below:
iTunes 11.1 Download for Mac
http://support.apple.com/kb/DL1614
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Cheers,
- Judy -
My iPod touch keeps saying the ipod "johnny" could not be synced. An unknown error has occured
Ya so like I said it wont let me sync anything off my iTunes it keeps saying error or unknown error has occured and I really want help with this.
Was an error number also given?
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"Unknown error has occurred" in MacBook Air App Store
Hi,
When I try to log onto the App Store from my used MacBook Air, it says "unknown error has occured" and doesn't allow me to move forward. I have read that these typs of issues (I am having problems with logging into the computer with my Apple ID and FaceTime as well) can be fixed once upgrading to Mountain Lion, but I cannot upgrade if I cannot connect to the store.
So, how do I go about entering the store without making an alternate ID?
Thanks!Hi rob8up,
How long ago did you speak to the techs? Have you given them (meaning Apple) enough time to rectify this issue? If not, chill out. If so, then we can't help you here. We are just users like you....
You can send feedback to Apple via this link:
http://www.apple.com/feedback/
Cheers,
GB -
So i recently restored my Iphone and when i went to download my music everything was fine untill i got to one of my alblums and it says Itunes cannot copy "the alblum" to my Iphone because an unknown error has occurred.I do not know what to do please help Thanks.
Hi..
Try "resetting" the iPhone.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
You may need to click Purchased (new) right side of the iTunes store in order to re download the album then sync to your iPhone.
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