"Unknown error has occurred" in MacBook Air App Store

Hi,
When I try to log onto the App Store from my used MacBook Air, it says "unknown error has occured" and doesn't allow me to move forward. I have read that these typs of issues (I am having problems with logging into the computer with my Apple ID and FaceTime as well) can be fixed once upgrading to Mountain Lion, but I cannot upgrade if I cannot connect to the store.
So, how do I go about entering the store without making an alternate ID?
Thanks!

Hi rob8up,
How long ago did you speak to the techs? Have you given them (meaning Apple) enough time to rectify this issue? If not, chill out. If so, then we can't help you here. We are just users like you....
You can send feedback to Apple via this link:
http://www.apple.com/feedback/
Cheers,
GB

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HT5287 Anyone else getting "An unknown error has occurred" signing in to App Store?

Hi all,
I have just acquired a Macbook Air for my wife and after a few bumps, have it up and running except that we simply cannot sign in to the App Store. It's definitely not a userid / password issue (validated via login to app store from iPad/iPhone and set up new apple ID for the wife).
What is happening is simply: when trying to SIGN IN to App Store, I get the error "An unknown error has occurred". Spent 90 minutes on phone with apple support with no luck. I know there have been some server issues due to heavy load with Mountain Lion being so popular but I know folks who have managed to get in to the App Store from their Mac in the time frame I've been 100% unable to.
Any one out there with experience on this? (I've looked at the various threads similar to this but didn't find anything that seemed to help)
Thanks all

Solution... I formatted mt HD and reinstalled then applied updates. Something must have been corrupted in initial setup

Getting "an unknown error has occurred" when signing into apps store

I'm getting "an unknown error has occurred' when I tried to sign into Apps Store from one of my Mac Air. This is the only device that is having sign in problem. I can sign into Apps Store from another Mac Air, iPad and PC. What gives?

Make sure Date and Time settings are correct.

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when signing into the app store it will not let me sign in and says "an unknown error has occurred."

Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
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Unknown error has occurred when login to app store

Ok I'm getting mad!!! I have spoke to 3 apple techs and they keep telling me it's something on their end... If so wouldn't you think they would fix it so I can buy apps? My itunes works fine and shows my credit.. So Please someone who knows this issue and knows how to fix it... Please help me, or I'm going to get rid this anchor weight..

Hi rob8up,
How long ago did you speak to the techs? Have you given them (meaning Apple) enough time to rectify this issue? If not, chill out. If so, then we can't help you here. We are just users like you....
You can send feedback to Apple via this link:
http://www.apple.com/feedback/
Cheers,
GB

IPhone says Unknown error has occurred when getting an app or update

IPhone says "Unknown error has occurred" when getting an app or update.
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I also have this problem. I am thinking i am going to call customer support about this tomorrow. If i get it fixed i will post on here.

An error has occured. - in Mac App Store 10.9

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And I've been getting the message too, since yesterday. Using both my iMac and iphone 4.

TS2446 my app store is not working, i tired signing in but showing me "An unknown error has occurred" my password is not wrong, please and someone help, because i need to update my macbook air. thank you

my app store is not working, i tired signing in but showing me "An unknown error has occurred" my password is not wrong, please and someone help, because i need to update my macbook air. thank you... how can i make it work?

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I can't connect with the App store. It says "An unknown error has occurred"

This just started a few days ago on my MacBook Pro. My account is working fine - I can access it on my phone. But I can't get to it on my computer.
The first sign of trouble was when I tried to use a previously purchase app. The app wouldn't open and gave me a message saying it wasn't purchased on this computer (which it was) and that I needed to enter my password. When I entered it, it said "An unknown error has occured". The first time it happened, I rebooted the machine and then the app opened and I was fine. Next day same problem. Our IT guy (not a real IT guy, I work for a small company and he is the most knowledgable about computer so he gets to do double duty) suggested making sure all software was up to date. I downloaded updates, the computer rebooted, and I was fine again. Day three comes and same problem. Rebooting didn't help. IT guy suggests upgrading to latest OS. But when I try to access the app store to get the new OS, it asks for my password, and then says "An unknown error has occurred". The computer can see my account. It has my ID right, and I have a credit balance which I just updated last night and is being properly reflected on the home page. But I can't buy anything or see details about my account. I keep getting the same pop-up.
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On what OS?

App store error message "could not sign in" "an unknown error has occurred"

has anyone else gotten this message when trying to sign into the app store:
"could not sign in" "an unknown error has occurred"
i know my password is correct, i signed in on my macbook and on my imac and no issue there.
i called apple and they coulnd't figure out what it is, i reset my network settings and same thing. of course i can't do a restore because i'm at work and we don't have the new lighting cords here for me to hook up to my imac

I experienced this problem, too -- and with the help of an Apple support rep, figured out a way out.
Go into Settings and turn off automatic date and time, and set your phone back a year. Then go back and turn automating date and time back on, to get back to the present. Now go to Settings > iTunes & App Stores, click on your AppleID, and re-enter it and your password. Finally, go back to the App Store (or iTunes Store) and try to download what you had been trying before -- and if you're like me, it will now pop up with a new set of Terms and Conditions for you to approve. After you approve, you'll be able to download whatever you had been trying to.
It appeared, in my case, that Apple needed to present me with a new Terms & Conditions to approve, but for some reason, iOS 6 and the Apple mother ship weren't communicating correctly about how to do that, and I was stuck with the "Could Not Sign In" message. Changing the iPhone's time and/or re-signing in via Settings > iTunes & App Stores resolved the roadblock for some reason. Hope this works for others as well!

App Store login results in "An unknown error has occurred"

When I'm trying to login into the app store, I'm always getting the error "An unknown error has occured".
I tried to use a different login and the result is always the same.
I'm able to login into iTunes from the same machine, I'm able to login into this forums and I was able to associate the MacBook into the same apple id.
Why is the App Store the only thing that is not working?
Thanks,
L. Pinho

I solved it (found an entry in another forum).
Delete the NetworkInterfaces.plist file, that's it...
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I keep getting the message "An unknown error has occurred" when trying to sign in to the App Store. Why?

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Can someone please offer some suggestions why I am getting an error message that says "an unknown error has occured" when I try to download or update my apps in the app store?
Thanks!
disregard! i noticed someone else's post about signing out of the app store and signing in again and it worked.....

Hi ...
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, drag the App Store icon straight up off your Dock so it goes, "poof".
Now drag the App Store icon from your Applications folder to the Dock. Try updating your apps.

HT1414 Why every time i download games and other category in app store it always says " an unknown error has occured" cant sign in what will i do please help me

Why everytime i download games and other category in app store i always receive a mesaage that it says " An unknown error has occured" cant sign in what will i do

Only Apple can handle this:
iTunes Support

"Unknown error has occurred" in MacBook Air App Store

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