Unknown Error Message "No entry for plan VOL/coverage 0002/key/11//"

Hello,
We are doing some cleanup work on our Voluntary Life plan. We have a handful of employees who need to be marked as "Deductions Pre-tax." When I select this checkbox on the costs tab of this insurance plan, I receive as error "No entry for plan VOL/coverage 0002/key/11//." We don't get this error for everybody, it seems to be only for people who have a start date on this plan of 2002 or earlier. We did upgrade from 4.6c to ecc 5.0 back in 2006, but otherwise there really hasn't been any updates to the configuration of this plan. Can anybody guide me in the right direction to resolve this? This is Message no. HRBEN00TABLEREADS407. Thanks

Hello,
I would advise you to run a consistency check for insurance plan, cost and coverage rules. Please follow the path in IMG
Personnel Management > Benefits > Toolset > Configuration Consistency Check
Hope it helps,
Christine

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