Unknown error occured (3014)?

was trying to put music on my neices ipod touch and decided to update it first and it didnt because i accidently shut down itunes and so i tried it again and after i thought it had finished i put mine in first for music then put hers in and when i did it said i needed to restore it for a reason i cant remember and when i hit restore it says "The Ipod "Ipod" could not be restored. An unkown error occured (3014) and ive tried restarted the ipod by holding the 2 buttons down and the only screen i can get is a black one that says itunes and shows a usb. hers is a newer version of ipod touch and im using my old usb for mine thought maybe that could be it but kind of doubt it personally just not sure what else to do. any help will be greatly apprciated ^_^

and also i had just put music onto my ipod with out problems. even tho i couldnt update it since its an older model and cant get the newer updates for it. if that helps any.

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When tried to upgrade iphone 4S from 8.1.2 to 8.1.3 it crushed at the middle, after it it not let it tern on and cannot make recovery and crush in the middle of the process with "could not be restored. An unknown error occurred (3014)"

When tried to upgrade iphone 4S from 8.1.2 to 8.1.3 it crushed at the middle.
After it it not let it tern on and cannot make recovery and crush in the middle of the process with "could not be restored. An unknown error occurred (3014)"

Hi bahaluly,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are not able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
Get help with iOS update and restore errors - Apple Support
Solve network errors
Related errors: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or "The device isn't eligible for the requested build." These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.
Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
Cheers,
Mario

How to fix this: The iphone "iPhone" could not be restored. An unknown error occurred (3014). Please help me :(

how to fix this: The iphone "iPhone" could not be restored. An unknown error occurred (3014). Please help me

Read here:
http://support.apple.com/kb/ts3694#3014

TS3694 The Ipad "Ipad" could not be restored. An unknown error occured (3014) how to fix

I tried updating my Ipad to ios 6 and got a error while during the process and now it says I have a Ipad that needs to be restored if I click restore I get The Ipad "Ipad" could not be restored. An unknown error occured (3014) how can I fix this issue I updated Itunes to newest version and tried to hold down sleep/awake and Home button to reset Ipad and tried redownloading software onto another user itunes same thing please help thanks.

Place the iPod in recovery mode and then try to restore:
http://support.apple.com/kb/HT1808
Also see here:
http://support.apple.com/kb/TS3694

TS3694 Unable to upgrade to iOS 6; unknown error occurred (3014). Any thoughts?

I am not able to upgrade to iOS 6. Upgrade process terminates with an unknown error (3014) after a long download wait. Any thoughts?
Many thanks!

You've tried what was in the page that you posted from ?
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service

HT201413 receiving msg: An unknown error occurred (3014). while updating to 6.01 on iPhone 4

Receiving this msg when attempting to update iPhone 4 to IOS 6.01 via iTunes:
What is error (3014)?

i have an exact same problem. very frustrated. i tried on four different pcs. nothing works.

My iphone will not update to IOS 6.0 on my PC. It says an unknown error occurred (3014)

Nevermind - you need at least 2.5GB of storage to update....

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue.
In rare cases, these errors may be a hardware issue.
If the errors persist on another computer, the device may need service.

TS3694 My Ipod could not be restored error occured (3014) have tried all of the above?

My itunes will not recognise my Idop Touch, I asks me to restore it when I do I get error message ipod could not be restored and unknown error occured (3014) have been on trouble shooting web site have done all they have said but no luck!

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

HT201210 an unknown error occurred

ใช้ id ในการ โหลด โปรแกรม ไม่ได้
จะขึ้น ว่า
The iphone "angleaun" could not be restored. An unknown error occurred (3014)

Type "1015" into the search bar at the top of this page by Support and read the resulting help articles.

Can not restore my iPhone 4s, it says "The iPhone "iPhone" could not be restored. An unknown error occurred". (3014)

Can not restore my iPhone 4s, it says "The iPhone "iPhone" could not be restored. An unknown error occurred". (3014)

iTunes: Specific update-and-restore error messages and advanced troubleshooting

HT201210 I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help

I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help

Hello Sam-marchesi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario

HT201210 what should i do when message say the ipad could not be restored. an unknown error occured (2003)

what should i do when message say the ipad could not be restored. an unknown error occured (2003)

http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

HT201210 The iPad could not be restored - An unknown error occures (-1)

Attempting to upate to iOS6 - update failed - messsage received was to restore the iPad - this process went as far as "restoring iPad firmware where it stopped and resulted in the message - "The iPad could not be restored - An unknown error occures (-1)" Went through all the recommended trouble shooting steops but the problem repeats each time.

Well, I did not think much about Hardware Error (1) becuase it had never happened to me. Well, over the weekend, I decided to upgrade my iPad 2 32gb Wifi-CDMA to iOS 7.0.6. I first attempted this OTA, not just once, but several times. The device would download the software, began the process, reboot and began to apply the update. It would reach about 60 percent and fail. After the failure, the iPad would recover and reload the current 7.0.4 iOS. It would then inform me I had an update. Each time, I would try to apply the update OTA. Each time, it would fail. So, I tried to complete the update via iTunes. Well, each time, the process would get to 60 percent and fail. iTunes would produce an error 3014 or error 1. Looking through the logs, the problem would fail loading the firmware, and more specifcally, isolated to the modem. I eventually tried so many times, I bricked my iPad. I had it in recorvery mode and could not get out of it. I read through all of the forums and the stories about driving to Apple stores, visiting the Genius Bars, calling Apple Support etc. They all resulted in the samething, a hardware error of some kind. Since I have taken hundreds of these iPads apart and repaired them, I figured that this one would get a new set of batteries and a logic board. But before I decided I would do that, I tried to update and restore using several different cables, tried a desktop computer, two windows laptops, and a macbook pro and a macbook air, of course all with the same result. So, knowing that iPads are built case down and that all of the connectors are either vertical or horizontal and that most of the horizontal connections are ribbons, I decided to try reseating all of the vertical connectors. Know, before you read on, I would like to add a disclaimer to not try this at home or even try it at all, but I will tell you, it worked.
I took the iPad and dropped it on floor 5 times. I left the iPad in it's case and droped it on a very tight nap throw rug on top of a hardwood floor. I dropped it from an elevation of about 3 to 4 feet. I was hoping that the shock would compress all of the vertical connectors and give everything else a bump too.
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TS3694 "Unable to restore/update iPad. An unknown error occured. (error #3194). What should i do?

I have tried my best to update or restore my iPad 2 v4.3.1 but it keeps saying "Unable to restore/update iPad. An unknown error occured. (error #3194)." What should i do? I have downloaded and installed the latest iTunes and my system is running under Administrator's privilege.
Please i need help because i need to update my iPad 2 v4.3.1 to iOS 6.x.
Thank you.
Unyime
<Email Edited By Host>

You've tried what was in the page that you posted from ?
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service

Hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem pleas

hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem please
and this is an pic for the problem

There is some troubleshooting for 0xE8 error codes on this page : http://support.apple.com/kb/TS3221 - you could see if anything on that page fixes it

Unknown error occured (3014)?

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