Unknown error occured (310) when trying to connect to itunes store

Unknown error occured (310) when trying to connect to itunes store

This is probably due to a connection error.
I fixed this by navigating this route:
Control Centre > Network and Internet > Internet Options > Connections Tab > LAN Settings > Untick proxy server box (if ticked).
Hope this solved your problem!

Similar Messages

  • I'm getting error code -54 when trying to connect to iTunes store...

    Hello,
    I have been receiving the following message code all week when trying to connect to the store:
    "iTunes could not connect to the iTunes Store, An unknown error occurred (-54).
    Make sure your network connection is active and try again"
    My internet connection works fine.
    Some other strange things that are happening on my MBP with leopard, is that Virus Barrier flashes up IP address after IP address trying to connect to some 5 digit port time and time and time again when I use Skype or any P2P sharing software – rendering them pretty much unusable (a DoS attack maybe?).
    I had started this thread beforehand, I don't know if they are related with the iTunes error code mentioned above.
    http://discussions.apple.com/thread.jspa?threadID=2485199&tstart=0
    Any advice much appreciated.

    I got this error after upgrading to new version. After searching these pages for an answer and not finding a usable one, I simply quit and re-opened iTunes, and... voila! Problem solved!

  • Unknown error occured (-15000) when trying to connect to AppleTV.

    Hi all
    I used Apple TV 2 to Airplay music files into a hifi system from iTunes (WIndows 7 through a wifi connection). After AppleTV did a software upgrade couple of months ago Airplay stopped working and I get "an uknown error occured (-15000)" after a few seconds of "connecting to "Apple TV" in iTunes. Interestingly, movie files in iTunes still wok fine and stream. It also works the other way around - if i try to play music through Homesharing on the AppleTV. Then I tried my iPad and same issue - music files won't stream but movie files do.
    Desperately looking for a solution. Please help.
    Thanks!

    Did you ever get a response to this as I have the same problem?  Thanks Derek

  • My iphone says an unknown error occurred (9) when trying to restore in iphone recovery mode

    my iphone says an unknown error occurred (9) when trying to restore in iphone recovery mode

    Hey there ejs11201,
    I see that you are getting an error code when attempting to restore your iPhone. Here is an article that addresses that specific code with some troubleshooting steps and will help you resolve the issue:
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    https://support.apple.com/en-gb/TS3694
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • Getting "An unknown error occurred (-50)" when trying to download my purchases

    For the past few weeks I've been getting "An unknown error occurred (-50)" when trying to download my purchases. I've tried downloading from past purchases and by clicking on the cloud symbol on the files in iTunes itself. Same every time.
    I'm using iTunes version 11.3.1(2) running OS 10.9.4.

    Hi lachima,
    Welcome to the Apple Support Communities!
    I understand that it is frustrating when you are getting an error when trying to download previously purchased content. There are some great troubleshooting steps for this specific situation though. I recommend reading over and using the steps provided in the attached article to help you get this resolved.
    iTunes Store: "Error (-50)" when downloading purchased content
    http://support.apple.com/kb/TS1583
    Have a great day,
    Joe

  • TS1436 I keep getting unknown error occured(4450) when trying to burn a CD...running Windows Vista, any help would be appreciated

    I keep getting unknown error occured(4450) when trying to burn a CD, running Windows Vista...any help would be apprciated.

    I had this issue to when trying to burn discs recently. I went into the CD creation settings in iTunes and I "unchecked" the option to "Include CD Text" and after I did that, the disc I had been trying to burn several times with error, actually burned without fail. Give that a try and see what happens.

  • Iphone 5 IOS6.0.1 Error appears when trying to connect to Itunes Store

    Iphone 5 IOS6.0.1 Error appears when trying to connect to Itunes Store as Cannot connect to Itunes Store

    you are not alone! I get the same for weeks now and I got an itunes voucher for xmas!
    enjoy ecuador you lucky liucky barsteward, I have been to honduras/belize/mexico/guatemala/peru/bolivia/chili but ecuador is meant to be BRILLIANT
    so to recap obviously some glitch at apple!, sorry I couldn't help

  • TS1424 I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?

    I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?
    Thanks

    Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • When trying to connect to itunes store, I get message "itunes cannot connect to the itunes store"

    When trying to connect to itunes store, I get message "itunes cannot connect to the itunes store"

    same here for Windows Seven, it also says "The network connection timed out"  Been like this for days.

  • TS3297 Why do I get the message 'An unknown error occured (-1202)'?Could not complete your itunes store request!

    Why do I get the message 'An unknown error occured (-1202)'?Could not complete your itunes store request!

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Unknown error occurred (-23) when trying to update to ios 5

    When I tried to update my iphone to ios5, I get the error message: There was a problem downloading the software for the iphone. An unknown error occurred (-23).
    I have already updated itunes to the newest ver 10.5 already and I never had any issues updating my iphone 4 to the newest IOS previously.
    Anyone has any idea how to resolve this issue? Thanks.

    I just got off the phone with an apple support assistant pertaining to error -23. For myself, it is due to internet settings that my ISP provides that prevents the upgrade. (Are you in Singapore with the ISP Singtel? The apple support assistant specifically mentioned Singtel users as having the -23 error.) The apply support assistant adviced me to wait out for 2 business days and then see if I can upgrade. I hope this is the case for you too.
    Otherwise, error -23 means either a hardware error or improperly configured settings, which shouldn't be the case if you have itunes 10.5 and the latest osx build.

  • Error code 306 when trying to connect to apple store

    error code 306 when trying to connect to apple store

    Refer here from Apple Article:
    iTunes Store loads partially or returns "Error 306" or "Error 10054"
    Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
    To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
    To reset iTunes Store cache:
    In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
    Click the Advanced tab.
    Click the "Reset cache" button.
    Click OK and see if the issue is resolved.
      Adjust Parental Controls in iTunes: 
    Open iTunes.
    Access iTunes preferences: 
    On a Mac: From the iTunes menu, choose Preferences.
    On a Windows PC: From the Edit menu, choose Preferences.
    Click the Parental Controls tab.
    Remove restrictions on Parental Controls.
    For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
    For more information on other security software, see iTunes: Troubleshooting security software issues.

  • An unknown error occurred (-1) when trying to update my iPad to iOS7.

    Last night I attempted to update my iPad 2 to iOS7. At some point during the process, the iPad locked up and I was presented with a screen instructing me to plug into iTunes for a system restore. I did so and after approximately 10 minutes, I received the following message, 'The iPad "iPad" could not be restored. An unknown error occurred (-1)'. I have since re-tried about a dozen times to restore and keep ending with the same message. Is this just a case of the servers being overwhelmed? Should I try again in a few days when things calm down? Or has the update killed my iPad? Do I need to take it to the Apple store?
    Thanks Apple... Frustration level is off the chart.

    I am facing the same issue, have you had luck getting it solved?

  • An unknown error occured [13] when trying to restore iphone. Help!!

    When trying to upgrade to the 2.0 upgrade my phone said I had to restore it to its original settings. Then I get an error stating " The iphone could not be restored. An unknown error occured [13]. Any suggestions?

    I get no error message, it just sits on restore for an eternity.

  • Unknown error -3256 when trying to connect to itunes store

    since I updated to itunes 7.0 I can't connect to the itunes store anymore. I really want to purchase new music and for over 3 weeks I haven't been able to connect anymore. It's so annoying! My internetconnection is always working perfectly. I have tried updates, reinstalled everything, but I can't get it to work. I would be so greatful for help!!!
    The exact error message is: I tunes could not connect to itunes store du to an unknown error (-3256)

    Dito to everything that has been said so far! In the UK though, we don't even have a phone number to be able to actually speak to someone about this. Apple better get on it and put some kinda statement on the site about it. Hate to admit this, but I've spent nearly the whole of Christmas Day stressing about this!! AAAAARGH!! Let's hope it gets sorted. However, I have read some other topics about it and other people are saying that their ipods stopped working after d/loading the latest software... Was gonna consider uninstalling it but without it you can't actually d/load any vids!! Total catch 22!
    Merry Christmas folks! Let's keep our fingers crossed that it gets sorted!
    Jill xxx

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