Unknown error occurred (-50) while Downloading a movie.

When downloading The Hunger Games. The error (-50) happened. It also said "Please check that the connection to the network is active and try again". I've checked and everything is connected and fine but the same error still shows.

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

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    I am getting the error "ipad could not be restored. an unknown error occurred (3194)" while trying to restore. tried steps 2 n 3 but stil error persists!

    When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

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    Hello mercdw,
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    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
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    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
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  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
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    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
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    Any ideas on how to resolve the following error:
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    Fingers crossed. But if you still run into trouble, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • An unknown error occurred (-1) while trying to restore Ipad 3 new

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    The ipad "ipad" cannot be restored. An unknown error occurred (-1)
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    I suspect that my iPad may have a hardware issue however I still hope it can be fixed with your help.
    We don’t have an official apple support centers where I leave and I would like to try all the options before I send it to abroad apple support center or to a shop where I bought it.
    Please can anybody help me with advice on how to fix my iPad?
    Thank you all in advance.

    I am facing the same issue, have you had luck getting it solved?

  • An unknown error occurred (-50) while uploading my library from a disc.

    I seriously need some help here. I recently wiped my computer and reinstalled everything. I have a PC with Windows XP Pro. I made sure that I backed up my entire iTunes library on DVD-RW's. My entire Libray is on five of these. Disc one and two works fine. When I get disc three and the uploading process begin it says "*The disc cannot be read. An unknown error occurred (-50)"*. However, when I open up the disc all the files are there. Can anyone help me to get around this obsticacle. Discs 4 and 5 work fine. If there is not a fix then how can I tell my Library on my ipod classic to transfer to the itunes library on my computer? Any help would be appreciated.

    Bummer. Sounds like you had a great backup plan, but never tested your restore plan.
    I gave up on itunes backups to disc a few years ago, because it did the same thing to me....failed at a disc in the middle of the restore.
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    Message was edited by: Katrina S.

  • HT201210 an unknown error occurred(1015) while restoring

    i was updating my iphone 16 gb iphone 3g and i got unknown error 1015? how can i sovlve this...can anybody help me

    Type "1015" into the search bar at the top of this page by Support and read the resulting help articles.

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    i have an exact same problem. very frustrated. i tried on four different pcs. nothing works.

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    Try signing out of your account, restart the iPad and then sign in again.
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    Try signing out of the app (Store menu,) quitting the app, restarting the app and signing back in.

  • While downloading podcasts to my library, I am getting the message, "the iTunes Library file cannot be saves. An unknown error occured (-54)." Any idea of what is going on?

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    I am trying to download a movie and get the message: "An unknown error occured (5002).  There was an error in the iTunes Store.  Please try again later."  Waited a day and still get the message.  Have downloaded movies before.

    Did you ever get an answer?

  • I purchased the movie Wrath of the Titans. It stop downloading and gave me a message  unknown error occurred -50 . How do I fix this problem to continue my download?

    I purchased the movie Wrath of the Titans. It stop downloading and gave me a message  unknown error occurred -50 . How do I fix this problem to continue my download?

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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