Unknown error occurs when I connect my iphone to itunes for the first time, what does that mean

Everytime I connect my iphone to my laptop and start up itnes get an error messaage stating that an error has occurred and my phone can not be read

Read here:
http://support.apple.com/kb/ht1207

Similar Messages

  • When i plugged my iphone into itunes for the first time, it asked me if i wanted to sinc with my ipod that was already on itunes and i did. Now, it deleated all of the iphone applications that it came loaded with. How do i get these back?

    I clicked the button to sync with my ipod touch, because i thought it would give me all my picture and notes, which it did, but it also took away facetime and all the other software that the iphone 4s comes with. I also lost all my contacts. I dont care if i end up losing my pictures and notes, i just want my iphone back to the way it was when i bought it. I'm restoring it now, but it says its going to take 6 hours..I dont know if this is right or not.. help?

    It can't do that by itself. You had to click through several prompts telling it to restore it from a backup of an old phone for that to happen.
    If the phone was not backed up to iCloud before this happened, or to another computer, then the data is gone. There is no way to recover it.

  • Hello! Just connected a used iPhone to iTunes for the first time. I'm trying to restore it to factory settings/default. The phone is connected via Wi-Fi and is updated to the most recent OS that the phone allows. The computer is also connected to the

    Hello! Just connected a used iPhone to iTunes for the first time. I'm trying to restore it to factory settings/default. The phone is connected via Wi-Fi and is updated to the most recent OS that the phone allows. The computer is also connected to the internet. But I still get the error: "itunes could not contact the iphone software update server because you are not connected to the internet." I also connected via iTunes and authorized the computer, but still have the same issue. Really, all I need to do is completely wipe the phone and start from scratch for safety's sake.
    Help?

    Did you check your security software settings?
    Third-party security software might conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that might be caused by your security software.

  • I put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?

    i put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?

    Have a read here...
    https://discussions.apple.com/message/18409815?ac_cid=ha
    And See Here...
    How to Use Multiple iDevices with One Computer

  • Caught in a loop when attempting to Sign In to iTunes for the first time.

    I created an Apple ID and downloaded the lastest version of iTunes for Windows.  When I attempt to Sign In, the system gives the following message: "This Apple ID has not yet been used with the iTunes store.  Please review your account in formation."  I select "Review" and am given a number of options to link a payment method.  I choose PayPal and go through the linking process. No problems there. When done, however, it returns me to the main screen in iTunes and gives me the opportunity to Sign In again.  I then get the same review message as before. 
    Am I doing something wrong, is it a system thing, is it a PayPal thing?

    Might be an idea to get a clean copy of the installer. See the direct download links in Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Connecting a used iPhone with iTunes for the first time

    When i bought my 5s end of last year i switched it on coming out of the box, without connecting it to iTunes. I started making back-ups to iCloud.
    Now i want to connect it to iTunes to make a back-up, but iTunes thinks it's a new device and only proposes me either to restore an old back-up, or to start using the device "as new".
    I'm afraid of losing everything chosing that last option, and the last back-up on my iMac must be one of my iPhone 4 so i wouldn't want that either.
    Now how can i make a back-up with iTunes in that case?

    not sure if you read what i wrote..
    iTunes only proposes me to either restore an old back-up, or to start using the device "as new".
    So it's not possible to click any backup button in this case

  • HT1212 When I plug in my iphone into itunes for the first time will i lose everything?

    Ive had my iphone for over a year now and it is rather full so was hoping to take stuff off of it and add it to my pc to make room on my phone but i havent yet had it hooked up to itunes on my pc so will i lose everything? please help!

    Well, you certainly aren't using it the way Apple intended or describes in the manual, and you have been running a huge risk of losing everything. But if you have never synced it with any computer at all you shouldn't lose anything by syncing now. In iTunes on your computer open Preferences/Devices tab, and check the box to not automatically sync. Then connect the phone. When it appears in iTunes click on its name, then choose "Back Up Now". After you have backed up you can sync safely. If you have photos in the Camera Roll transfer them to a photo app on your computer the same way you would for any digital camera (not using iTunes).

  • Connect iphone to itune for the first time

    Hello
    I have had my iphone (6) for about 5 months now.
    I did my initial configuration without connecting it to my mac and itunes.
    Now, 5 months later, I tried to connect it and itunes gave me two alternatives.
    1. Configure as new
    2. Restore from a safety copy (as i seems my latest safety copy was many months ago)
    I do not want do configure my Iphone as new or restore it from a safety copy.
    What do i do to be able to start using itunes without resetting my phone?
    BR
    Martin

    There are multiple ways to manually add and erase music from your iPhone.
    The way I do it and there for will explain it this way is just the way I do it and not necessarily the only way.
    I have created a playlist "This weeks favorites" but of course the name doesn't matter.
    I then drag and drop into it what ever songs I want on my iphone that day / week.
    I also do this with TV shows / cartoons. (Just purchased all of the Flinstones. :O) )
    No need to do this with the movies because there is a spot to "check" each movie you want.
    When I want to erase them I just delete in the "folder" on the iTunes. Make sure your not deleting from your library but your "folder" that you have named.
    Like I said this is just the way I do it.
    Sean
    Which yes, then you do have to SYNC but it would sync only the stuff you want to. I tried for awhile doing the "checking" each box or un-checking but that took a long time.
    Message was edited by: thenorthman
    Message was edited by: thenorthman

  • I got a new laptop and downloaded iTunes, when I put new music on it for the first time, my entire music library disappeared, leaving me with only newly downloaded music in my library. My iPod still has all my old music.

    Recently, I bought a new laptop (a Lenovo), so I downloaded iTunes to it. When I bought new music from iTunes for the first time on the new computer, I went to my music library and there was no music, except for the new songs I had just bought. I have no idea what happened, I've had hundreds of songs I've bought from iTunes or downloaded from bought CDs over the years, which are all still on my iPod (nano, from 2008), and suddenly they just didn't seem to exist. I have yet to access the iTunes account on my previous laptop to see if my music is still there, but I would assume yes. When I went to sync my iPod to my iTunes to at least get the new songs to the iPod (so that my complete library can be on at least one device), I realized that in order to sync my iPod to my iTunes, I would be deleting all my old music and replacing it with the new. So now, I only have a few new songs on my laptop's iTunes, and only my old songs on my iPod. In both cases I paid for all the music, so I don't want to just delete any of it. Is there any way to fix this?

    Also-I tried to use my backup hard drive, but I wasn't able to drag/transfer/send/move any of my muic files onto my iTouch when the iTouch was connected to my computer.  I can't figure out why it won't let me do that. 
    The only thing I can see when I open my iTouch on my computer is my file with photos.  I can't see videos, music, or anything else.  What's going on?

  • Hi I bought a new iPhone 4 with iOS 6.1.3 installed. When I connected it to itunes for the first time to activate it iTunes asked me to enter the password for an account that the iPhone is locked with what shall I do? PLease help

    Hello everybody
    I bought a new iPhone 4 with iOS 6.1.3 installed. When I connected it to itunes for the first time to activate it iTunes asked me to enter the password for an account that the iPhone is locked to like if the device was used before what shall I do? PLease reply soon

    I can't do that because the device was purchased from United Arab Emirates and I got it as a gift in Syria but the problem is that there is not even a single apple store in Syria so is there another way to fix that, I googled it and was told to jailbreak the device whitch I did and than hacktivated it but the problem is the device doesn't connect to any network and only shows "no service" and the battery draining too fast so is there any other way to fix this issue

  • When connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?

    when connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?

    I'd start with the following document with that one:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • HT1386 when i connected my iphone 5s to itunes for the first time then a window appered saying your device timed out. whats happening and how do i connect my iphone?

    when i connected my iphone 5s to itunes for the first time then a window appered saying your device timed out. whats happening and how do i connect my iphone

    Hello Hema2003,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Troubleshooting USB connection
    http://support.apple.com/kb/TS1286
    Best of luck,
    Mario

  • My Iphone 4 just updated to the iOS6.  I've connected it to my computer for the first time since then, and wanted to back up my photos in iPhoto.  However, although Iphoto recognized my phone, it shows no photos to upload or backup. ??

    My Iphone 4 just updated to the iOS6.  I've connected it to my computer for the first time since then, and wanted to back up my photos in iPhoto.  However, although Iphoto recognized my phone, it shows no photos to upload or backup.  It lists my phone in the "devices" category on the left bar, but no longer shows any of my photos.
    Does anyone have any suggestions?

    I've reread your question several times and am not sure I understand it.
    Are you trying to basically start over, as if you just took your iPhone out of the box?  If so, do:
    Settings > General > Reset > Erase all content and settings

  • HT201269 I just switch from a Windows 8 machine to a MacPro and when I try and sync my iPhone 5s for the first time it says that sync will erase everything on my phone because it is still synced to my old computer. Any suggestions?

    I just switch from a Windows 8 machine to a MacPro and when I try and sync my iPhone 5s for the first time it says that sync will erase everything on my phone because it is still synced to my old computer. Any suggestions?

    The Apple store wil do this for you.
    You can call Apple support and they will help you
    You can google it

  • Sync to new PC. How do I sync existing iPhone 4 to the new iTune for the first time?

    I just switch to new PC, and so came with new iTune.  How do I sync existing iPhone 4 to the new iTune for the first time?
    iTune library has no music/app, and i don't want to loose what's on iPhone.  Help!

    Oh no, I now have two more situtations; error 13019 and needed software update for version 5 (iphone). In which order should I do?  I feel so helpless....

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