Unknown error on Facebook videos

Can't play videos

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Error received - Facebook videos

Hello All.
Do any Sony Xperia owners experience issues with loading videos on Facebook?
I continuously receive an error stating the following:
"Sorry, but an unknown error occurred while trying to play this video"
This is the first phone I've ever had this issue with.
Thabks

I have just replicated this in slightly different forms on two separate devices. As all other video functions for other sites such as Youtube etc appear to be working fine I can only assume that this is an error with the Facebook application and as such we may need to wait for an update to the application.
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Unknown error when rendering video in premier

Everytime I try and render out certain clips in premier pro it gives me an "unknown error". I have restarted, copied and pasted my footage into a different sequence and started a new project. Any idea how I can fix this? I did move the footage from another sequence and some of the files not working I have adjusted speed on if that helps.

Thanks. Here is more info:
- I have the very latest version of Premier PRO on the cloud.
- Running on a MAC OS X version 10.9.2
- I shot the footage with a go pro hero 3+ in 1440 x 1920 at 48 fps.
- I took the footage and changed it to 24 fps to slow down the footage
- I sped up some clips to 200% speed to create more real motion and not slo mo
- video sequence just has a song with it. I have attached a screen shot here.
Let me know if you need more specifics! Thanks.

Xperia won't play Facebook videos

Anybody else haveing truble with the xperia play7ng facebook vids,, i have an sp handset andca z2 tablet,, both doing the same,,, sorry canot play video an unknown error accured

There is an exisiting thread regarding this for another model: http://talk.sonymobile.com/t5/Xperia-Z2/Error-received-Facebook-videos/td-p/719067/page/17
I have escalated this issue and it is being investigated. Please keep an eye on that thread for any update from us regarding a fix.
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Unknown error occurred when trying to play film clip in Facebook.

Since the latest update I have problems when I want to watch film clips posted on Facebook.
This only happens with clips that are shown "in" Facebook, if it's a link to a clip outside of Fb it's not a problem.
When trying to watch a clip it says, either directly or various times into the clip, "An unknown error occurred when trying to play a film clip".
if I try over and over again the clip finally plays to its full length but it really annoys me.
Anybody got an idea?

We got some reports of this lately and as you say, it only happens in Facebook.
Try clearing data for the Facebook app under Settings -> Apps and se eif that helps. If not, please see this thread: http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/Facebook-Videos-not-playing/m-p/727861
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

ITunes 6.0.1.3 downloads a video 100%, then fails with "An Unknown Error"

I've downloaded several videos from ITMS but the most recent one I've purchased will complete the download process and then fail. I've tried "check for purchases" several times and always get the same result - download the ~200 MB file, then fail when the progress bar is full.
I've tried disabling Grisoft AntiVirus, defragmenting the hard drive, chkdsk for errors (no errors), but I keep getting the same thing every time - about 8 tries):
[Red X graphic]
There was an error downloading your purchased music.
An unknown error occurred (0xFFFE7958).
Use the Check for Purchased Music command in the Advanced menu to try again later.
[OK]
I don't use iTunes for music - just for video downloads.
Any ideas?
dcs

Same problem here!!!
Three times I tried to download the D.Housewives and three times it failed. I did the check the purchased and was able to start again but everytime it got to either 99% or 100% it failed with a error but on the third time it failed I guess it triggered something and it no longer shows as Purchased Music. I contacted Apple and they told me I am out of luck!
Good thing my Ipod is less then 30 days old as it is going back to the store.
Here is their response after taking my $1.99 but no delivering the product!!!
Dear Steve,
Thank you for contacting the iTunes Music Store.
Per our terms of sale, all music/videos purchased from the iTunes Music Store is ineligible for refund. This policy matches our refund policies on open or downloaded software and provides protection for copy written materials.
For more information, please review all the Terms of Sale for the iTunes Music Store at http://www.apple.com/support/itunes/legal/policies.html.

When I try to open video files purchased through iTunes in Quicktime, I get the message: 'Error 23132: an unknown error occurred. This never happened until I updated iTunes, but when I try to go back to the previous version, I still get the message.

When I try to open video files purchased through iTunes in Quicktime, I get the message: 'Error 23132: an unknown error occurred. This never happened until I updated iTunes, but when I try to go back to the previous version, I still get the message. It is more convenient for me to play videos in Quicktime since iTunes is such a memory hog. Please help.

You may get better results if you switch to this alternate version: iTunes for Windows (64-bit - for older video cards) and, if needed, reinstall QuickTime. The new (nearly) all 64-bit version doesn't seem to play well with QuickTime. Perhaps if DRM authentication is required QuickTime needs to be able to see something that is part of the older 32-bit code.
tt2

Getting an error prompt "the facebook server has returned an unknown error and is not able to fulfill your request. (2001)"

Hi. I need help regarding facebook for blackberry. I cannot post any status update, i keep on receiving an error prompt "the facebook server has returned an unknown error and is not able to fulfill your request. (2001)". it has been like this for the past 3 days. I already did the hard reboot many times, re-send service book though i do'nt think it's needed, and tried uninstalling and reinstalling the facebook application too but still getting the same error everytime i try to post a status update. I can comment to messages on my wall and other profiles, the news feed is updating in time too, i can also log-in and out to facebook with no problem, as well as other applications on my phone like foursquare, BBm, ubersocial, BB protect, BB app world, etc, are all working perfectly fine. And now I don't know what seems to be the problem.
I've already contacted my network provider and told me that the error i'm getting is beyond their scope.
Is anybody having the same problem as mine?
Can someone in BB support team help me regarding this issue and tell me what should I do?
Thank you in advance.

I got the same issue !! Since I've updated my Facebook app 2 or 3 week ago !
I can not update my status and check-in ! It gives me "the facebook server has returned an unknown error and is not able to fulfill your request. (2001) "
I can upload photo, put comment on people, like people status/picture. The news feed update perfectly !
I also tryied to uninstall reinstall the app, reboot etc etc ! I still can't update my status !!!! I've installed 3.0.0.17 this morning and the issue is still there...
I've remarked one thing... On my facebook under "privacy setting/the Apps, Games and Websites" I used to have a "blackberry app" installed. It's not there anymore and I didn't remove it.
I don't know how to reinstall it...

I can't upload photos to facebook from iPhoto 11 (9.4.3) Message says :"An unknown error occurred, please try again later"

I have a new MacBook Pro 15" Retina with OSX Mountain Lion 10.8.3 (just did the combo update)
iPhoto 11 (9.4.3) is installed and freshly updated.
I used to share photos from iPhoto directly from my previous computer (a 2009 MacBook Pro running OSX Leopard).
It doesn't seem to work anymore on my new computer. When I try to connect to facebook, I keep having the same message :"An unknown error occurred, please try again later".
I am in China, where Facebook is blocked, but I have a VPN on (Astrill), simulating a connection from LA. I have no problem at all to access Facebook from Chrome, Safari and Skype.
I am sure that I am typing the right username and password.
I made sure iPhoto wasn't blocked in my facebook app settings.
I tried to delete the account, closing iPhoto and relaunching. It still does not work.
I tried to delete the com.apple.iphoto.plist from Library/Preferences (as suggested on another thread in this forum). It didn't do anything.
It is getting very frustrating and I really don't want to throw my new computer through the room. Anyone managed to solve this issue ?
Thanks.

It is peculiar, that Chrome, Safari, and Skype can access FB, but not the iPhoto uploader.
Do you see any error messages/ diagnostics in the Console Window, when you try to connect to Facebook?
Launch a Console window from Applications > Utilities and clear the Console Window. Then try to upload. Are there any new messages?
And also launch a Terminal and have a look, if "facebook.com" is properly resolved:
Type
ping facebook.com
into the window. Do you see any transmissions? What is the IP address used?
I see:
PING facebook.com (173.252.110.27): 56 data bytes
64 bytes from 173.252.110.27: icmp_seq=0 ttl=243 time=110.486 ms
64 bytes from 173.252.110.27: icmp_seq=1 ttl=243 time=109.365 ms
64 bytes from 173.252.110.27: icmp_seq=2 ttl=243 time=110.101 ms
64 bytes from 173.252.110.27: icmp_seq=3 ttl=242 time=109.829 ms
64 bytes from 173.252.110.27: icmp_seq=4 ttl=242 time=111.323 ms
64 bytes from 173.252.110.27: icmp_seq=5 ttl=242 time=110.346 ms
64 bytes from 173.252.110.27: icmp_seq=6 ttl=242 time=110.708 ms
64 bytes from 173.252.110.27: icmp_seq=7 ttl=242 time=112.685 ms
64 bytes from 173.252.110.27: icmp_seq=8 ttl=243 time=124.256 ms
64 bytes from 173.252.110.27: icmp_seq=9 ttl=243 time=112.106 ms
^C
--- facebook.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 109.365/112.120/124.256/4.159 ms
Try the same with "dig":
dig facebook.com
; <<>> DiG 9.8.3-P1 <<>> facebook.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25051
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;facebook.com. IN A
;; ANSWER SECTION:
facebook.com. 775 IN A 173.252.110.27
;; Query time: 11 msec
can you "ping" facebook?

Video Preview Error: Error Compiling movie. Unknown error.

Problem in Adobe Premiere Pro CC - Rendering movie prior to Exporting.
I have cleared all Temp and Cache files to make sure I have enough space for rendering (126GB free space), but I still get a Video Preview Error message when I try to Render or Export.
What should I be looking for in my movie settings to clear the "unknown error"?

05555...did you get this reconciled??? If so, what did you do....I have encountered the same window myself, today.

Changed Video Preview "Error Compiling Movie" "Unknown Error"

Hi All,
I am running
10.8.3 OSX
2x2.8 GHz Quad-Core Intel Xeon
16gb 800 MHz DDR2 FB-DIMM
NVIDIA GeForce 8800 GT 512 MB
AE CS6 11.0.2.11
PP CS6 6.0.2
So I have 2 dynamic link AE comps in my premiere sequence just with some blur transitions & simple animated graphics.
I was having trouble with the blur quality from AE to Premiere so adjusted my Video preview settings from,
Created a new sequence and had these settings, copied and pasted the content from the first comp,
Unrendered my dynamic link blur works (yay) but when I try to preview render my sequence I get the wonderful error "Error compiling movie. Unknown Error"
Any suggestions?
I have tried opening and closing the programs, replacing the dynamic links in the seuquence...
Thanks in advance!

05555...did you get this reconciled??? If so, what did you do....I have encountered the same window myself, today.

Hello! help me, please! while exporting video i faced an Unknown error compiling movie

while exporting video i faced an Unknown error compiling movie. the problen somewhere in the biginning of the video. the sistem automatically chooses user's type of export and cuts the beginning(

Error Compiling Movie... some past discussions and ideas
-http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering-or.html
-http://helpx.adobe.com/premiere-elements/kb/error-error-compiling-movie-render.html
-and nested sequences http://forums.adobe.com/thread/955172
-and WMV files frame rate http://forums.adobe.com/message/4629210

TS4526 Unknown error when trying to play video from netflix or HBO go.

When I try to play a video from Netflix or HBO go it attempts to load and says unknown error please try again later. I've been trying this for several days. I logged out then logged back in with no change. It seems to play the other apps okay. I've only had the apple tv for a couple months and the software is up to date.

Had the same issue and found this information. Just tested and it worked for me. Hopfully helps some else also!
Answer: Change your DNS setting in the iPhone/iPad Wi-Fi settings.
That worked for me. My original DNS settings were assigned by my WIFI router a. I removed these and placed in: 208.67.222.222 (Open DNS server IP)
To make this adjustment go to Wi-Fi, locate your selected Wi-Fi network and click the blue arrow beside it to being up advanced settings, click in the DNS area to change it.
To read the original thread, follow this link: (answer on page 2)
https://discussions.apple.com/thread/3400114?start=0&tstart=0

Random selections of mp4 videos won't sync, convert for iPhone option in iTunes comes up with unknown error 2002, help please!

I've been having massive issues copying mp4 video files onto my iPhone 4 from my windows 7 (64 bit) pc.
I converted a large number of avi files into mp4 using aiseesoft movie converter and most of them work just fine.
However about a quarter of the files with no Obvious difference in size and converted the same way will not sync.
Instead a message appears saying these cannot be played on the iPhone.
Also when then trying to use the iTunes convert for iPhone function It fails for unknown error 2002.
Any help on why this is happening and how to stop it would be greatly appreciated.
Thanks

When the videos are in the Movie library, try using the Create IPod and iPhone Version in the Afvanced tab of iTunes.

My uploads to Facebook fail with Unknown Error

Every attempt to upload my projects to Facebook fail with the message "Error, Unknown Error" message.
I have tried projects from 15 down to just 5 minutes.
I have tried projects with 6 down to just 1 clip.
I have tried wireless and wired connections.
I went into preferences and reset my web settings, then rebooted.
I have tried online "live" support (useless).
So here are a few screen captures of how my attempts to share to facebook go:
It renders ok...
It Uploads ok...
It gets all the way to the last few seconds in the transferring step...
then errors out...
Can anyone suggest anything I can try?

Try using Publish & Share/Computer/AVCHD with the YouTube preset -- then manually upload the file to YouTube.
Although Adobe tries to keep up with it, YouTube continues to be a bit of a moving target, when it comes to interfacing with it. Rather than fight with it, I find it's best to just output an AVC/Mp4 file and load it to the site myself.

Unknown error on Facebook videos

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