Unknown Error - Still!
I posted about a month ago about an unknown error that I had been getting when I try to save an AI file. Thank you for the suggestions to help. I have had my memory checked and have more than enough. I have uninstalled and installed AI again and still am having the same problem. And now, when I click on one of my exsisting AI files, it only shows up as a preview. I had to open up through AI. I am on Mac 10.4.11 with CS2. Any suggestions again would be appreciated. Thank you.
That was not a good idea.
You just erased the application you will have to try to reinstall.
They way you trash the preferences is
First quite Illustrator and then;
Go to Users/username/Library/preferences/Adobe Illustrator CS4 Settings folder and trash that settings folder.
Why did you not come back and ask how to do this if you were unsure?
Before reinstalling go to the Applications/Utilities/Adobe Installers/Add Remove Illustrator or Creative Suites if you have the suites and run that application to remove remaining parts.
Then trash the setting folder and further down in that same preferences folder there is a file called com.adobe.illustrator.plist
trash that as well.
If you do not understand this do no go ahead and do something you think sort of a similar thing so it must be ok. Come back
and let us know what you don't understand.
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Since i just bought the apple iphone model MC133KH, i tried connecting it to iTunes. At first, it was connected and i backed it up . I was able to sync it and it was successfull. But when i connect it again the following day, the "restore your iPhone appeared so i clicked it but at the end, a message "unknown error" appeared so I tried applying the resolutions suggested but to no avail. O cannot use my iphone anymore because of this issue. The screen of my iphone only displays the picture of the USB with arrow pointing to the itune icon and nothing else. I admit that at my age which is 53 is not much adept to new technologies like this so may anybody help me to resolve this. thanks
Hello johnmtamalefrombenguet,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Best of luck,
Mario -
I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
"The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
I have followed all suggestions but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
to update it now. Any help would be appreciated. rgWhen I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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When I try to open video files purchased through iTunes in Quicktime, I get the message: 'Error 23132: an unknown error occurred. This never happened until I updated iTunes, but when I try to go back to the previous version, I still get the message. It is more convenient for me to play videos in Quicktime since iTunes is such a memory hog. Please help.
You may get better results if you switch to this alternate version: iTunes for Windows (64-bit - for older video cards) and, if needed, reinstall QuickTime. The new (nearly) all 64-bit version doesn't seem to play well with QuickTime. Perhaps if DRM authentication is required QuickTime needs to be able to see something that is part of the older 32-bit code.
tt2 -
I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?
I tried using the downloaded update. It still didn't work but at least I did not have to restart my computer. The message was a little different too: "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."Run through this list of fixes, either something is corrupted or you have malware that's blocking the update.
..Step by Step to fix your Mac
Make sure to backup your users files to a external storage drive first (not only TimeMachine as it may fail to restore) and disconnect, because if' it's a drive corruption/failing then the entire thing will either have to be replaced or a wipe and install done.
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If you do need to do a wipe and install
How to erase and install Snow Leopard 10.6
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I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
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After trying all the solutions suggested by the the people at apple on their web site regarding the error message The ipod"ipod" could not be restored. An unknown error has occured (1439). After try all 9 of the resolutions provived i'm still getting the same message and am no nearer to restoring my ipod? Any suggestions or is my Ipod screwed?
[email protected] wrote:
I'm reluctant to post apple ID's in a public support forum, and would prefer to deal with this by private email. or phone.
Then contact Apple directly.
This is a user to user technical support forum. No one here has access to manage Apple ID's other than their own.
There is no Apple presence here. -
I keep getting the message an unknown error has occured 0x80090318. I don't know how to fix it. I even deleted itunes off my computer and reinstalled and still get the error message
This helped me.
Go to Start -- Accessories -- Command Prompt, make right click and choose run as administrator
Type this command : netsh winsock reset
then restart your computer, everything should be ok after this. Good Luck. -
I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
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Tried to run the iPhone update on my iPhone 4. After an interminable amount of time (4+ hours) the screen remained black. I unplugged it from the computer. Still black (as if off). I hit the round button twice, and got the USB > iTunes image on the screen. When I plugged it in, it said I had to restore it. (why??) So, I gave up and hit "restore." Two hours later, got an error message, "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I hit "more information" and went through the list of things to do, did them all. Then ran Restore again and got the same message.
Now what? Helpful info would be much appreciated.Same problem...Your iDevice needs a Service
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ITunes 7.3.1 Still Broken - unknown error -54
I just downloaded iTunes 7.3.1 and am still getting:
Attempting to copy to the disk "data2" failed.
An unknown error occurred (-54).
Also when loading my ipod:
Attempting to copy to the disk "Diana's iPod" failed.
An unknown error occurred (-54).
I am getting this error when I try and load files from a hard drive (data1) to my library (on data2) and when trying to load those same files from my library to my ipod. Both data1 and data2 are internal hard drives separate from my system disk.
I was so excited when the fix was out, and so disappointed that my problem was not fixed by the release...
Help!
See my other posts from July 3, July 5, and July 6.
Thanks!
G4 1.25 ghz dual processor powerpc Mac OS X (10.4.10) iPod 3G 15gbWhen I installed iTunes 7.3 I noticed some artwork
was gone. I compared the actual file sizes to the
backup and there was no change at all. I was able to
get the covers again from the iTS, but as I really
want to have the artwork inside the files, I tried to
paste it into the tags (like I used to do since 7.0).
That doesn't work, after pasting it, the artwork is
gone again completely, but the files are now 4mb
bigger. The artwork of these files (about 300 in
total, and I cant figure out why some and some not)
can not be browsed, but the rest of the tags is fine
and the songs play just normal.
I trashed one of the affected albums and re-added it
from the backup. Now the tags in iTunes were gone
completely! I re-entered the correct tags and let
iTunes get the artwork from the iTS. The artwork
shows, but not for all files of the album. So again I
tried to paste it into the tags of all songs, and
voila: all artwork of this album is gone again and
the files are 4mb bigger.
Same behaviour in iTunes 7.3.1.
I'm happy I have a good backup of my music, and I
think the artwork is still inside the files, but
iTunes 7.3 and 7.3.1 mess it up. From what I see only
non-iTS files are affected, but only iTS artwork is
lost. NOT nice.
Any ideas? I'm no really a friend of downgrading...
After some more time consuming tinkering I still have no luck in giving certain files their artwork back. I better go back to 7.2 tomorrow... Apple keep that lousy 7.3.1 BS yourself -
when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?
http://support.apple.com/kb/TS3221
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While trying to update my ipod touch 2nd generation to ios 4.2 i get the messge this ipod could not be restored. Unknown error occured (-1). Tried updating with security software disabled, restarting both computer and ipod still same results any suggestions?
Since Apple says:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
It sounds like you have a hardware problem ((device may need service). Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I cannot seem to load raw images into LR 2.5. I've been using this for years. I always load from memory card, but it gives me an unknown error message. I tried to load from camera, hard drive, & external drive and still will not work. I checked import menu and nothing has changed. I loaded the photos onto my tablet and images are fine, so do not feel it is the memory card. Any thoughts?
The error message probably said "unsupported or damaged"
The T3 requires Lightroom 3.4.1 or later. You can either upgrade to a more current version of Lightroom (version 5.6 is the most recent) or you can use the free Adobe DNG Converter to convert the RAWs to DNG, which should import into Lightroom properly. -
I am trying to download movies and it almost gets fully loaded until the last second when it says that an unknown error has occured and that I need to try again later because of an error in itunes. I have tryed again later 5 times, even the next day and will still not work. Help!
Did you ever get an answer?
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