Unknown error that won't let me log in

I downloaded Elements 10, opened it, signed in, and now I'm stuck at "Your Account" page that is asking me to update my account to move foward. It wants me to fill out my birthday, URL, and 2 check boxes. I did all of that and it won't let me move forward but says, "Failure. An error occurred, and your changes were not saved." I tried to click cancel to by-pass the update to move on but it logged me out. I have used photoshop before but not on this computer and just uploaded it to my computer it a few weeks ago. What should I do?

use a different browser or delete your adobe.com cookies and try again.

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