"Unknown Error" trying to sign in to iTunes account
I'm unable to sign in using my Apple ID in the iTunes application. However, I am able to sign in on the web (this forum), the Mac App Store, and also on my iPhone. Any ideas?
I received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
3) In the Preferences menu, click the Advanced tab
4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.
Similar Messages
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I get a recurring error message "Cannot Sign in to Itunes" when trying to activate my New York Times for iPad APP account. What is the solution?
Same problem here. Apparently NYT has zero support capability. I emailed the. Three times and ive not even gotten an auto responder.
I deleted the app, re-downloaded it and reset it.
I have litrally no idea what to do
Anyone? -
Everytime i try to sign into my iTunes account, it says: We could not complete your iTunes store request. An unknown error has occured (0x800B0101). What does this mean and how can i fix it?
Hello zabetnz
Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G. -
i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on the phone
What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
Are you attempting to backup via iTunes on the computer or iCloud? -
ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
Trying to sign in on itunes but keeps telling me id not used before review settings what can i do
trying to sign in on itunes but keeps telling me id not used before review settings and accept cookies checked every thing still cant get on can anyone help thank you
Try logging on to your accunt on a conoputer and then go to edit you account. Make sure that you account details are correct and the then save. It may be an Apple problems since some other have been have same or similar problem this morning.
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Error : Unknown error trying to lock file
Hello,
I am facing this issue since last 2 weeks.
I have one doc lib in it am saving excel documents. When am trying to open any excel document it wil open doc innitially in read only mode. When i click on "edit workbook" option to edit this excel file it will give me this error "Unknowen
error trying to lock the file".
Kindly share your views on this that how can i resolve this error.Try below:
http://wiki.uky.edu/sharepoint/Wiki%20Pages/Unknown%20Error%20Trying%20to%20Lock%20File.aspx
If it persists, there is a KB article about “Office 2003 and 2007 Office documents open read-only in Internet Explorer”, the scenario of your issue is very similar
to the issue fixed in this KB article, I suggest following the resolution and checking. For more information, please refer to:
http://support.microsoft.com/kb/870853
http://social.technet.microsoft.com/wiki/contents/articles/11155.sharepoint-2007-unknown-error-trying-to-lock-file.aspx
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters
On the Edit menu, point to New, and then click Multi-String Value.
Type AuthForwardServerList, and then press ENTER.
On the Edit menu, click Modify.
In the Value data box, type the URL of the server that hosts the Web share, and then click OK.
Exit Registry Editor. -
I have already created an Apple ID. I tried to sign in on iTunes, but it said I have not yet used this ID with iTunes. It then directed me to the billing page. There was no option "none" for the credit card payment. It will not let me continue without entering one in.
- Add a credit card or other payment method like redeeming an iTunes gift card.
- Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
i had created my apple id from apple's site and now when i am trying to sign in to itunes ,i m being taken to payment method page and there is no option as 'none' and i dont have a credit card.What to do?
Unless you use the steps on this page when creating a new account : http://support.apple.com/kb/HT2534
then you will need to enter credit card details before the account can be used to download any item from the store.
If you don't have a credit card then you will need to create a new account, and follow those instructions. If you want to use the same email address then you will need to remove it from that account first e.g.by logging into it via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com - you should then be able to use it on a new account.
Steps for creating an account on a computer's iTunes : https://discussions.apple.com/message/24321860#24321860 -
"Unknown error trying to lock file." SharePoint Online
Greetings,
I am setting up a document library that will be used by users in our terminal session environment. Hosts are Windows 2008 Server R2. We are setup in a Office 365 / SharePoint Online. We have Office 2013 installed on the hosts.The test user that I have
setup has Edit permissions to this document library. Whenever the user goes to open a document in the library it always opens in "Read Only" mode, and when trying to edit I receive the message "Unknown error trying to lock file." I have
read other threads and already changed the following.
-Put our SharePoint in the correct internet zone / and trusted sites (GP)
-Setting to require documents to be checked out before they can be edited (Library Settings)
-Allow documents for opening in Read/Write (GP)
-Added registry entry for AuthForwardServerList including our Sharepoint site (Registry)
Any help would be greatly appreciated.
Thanks,
-MagooHi Dermot,
Did this issue happen to all web applicaitons, and all users? What if you access SharePoint site drectely other than via TFS?
Have you checked if there is any related error message in SharePoint ULS log or event in Event Viewer for any clue?
Also check if SharePoint server application pool (scheduled) recycle could help.
http://www.techbubbles.com/iis/recycling-application-pools-in-iis-for-sharepoint-2010/
Thanks
Daniel Yang
TechNet Community Support -
I keep getting the errors 12001 and 11222. Anyone out there know why I get these errors trying to connect to the iTunes store?
http://manuals.info.apple.com/en_US/NewtonProgrammerRef20.PDFError12001
Error 11222
http://support.apple.com/kb/TS3297 -
hi when i try to sign into my itunes account it tells me that my account is blocked ? why, hi when i try to sign into my itunes account it tells me that my account is blocked ? why
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple, we won't know why.
Have you tried getting it enabled ? If not then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
HT1222 My laptop was stolen and i am trying to recover my old itunes account
My laptop was stolen and i am trying to recover my old itunes account?
Thanks for sharing.
Did you have a specific problem? Do you want help? If so, tell us exactly what is happening and what error messages are occurring, we're not mind readers. -
I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?
Me too! I tried to reset many times the password of my daughter’s id but she never received an email with instructions. :-(
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On my Macbook Pro running Lion - trying to create a new ITunes account and the Agree button on the Terms and condition page will not come active even after checking the box any ideas
There isn't a way - at least not that I have found. I'm having an issue with this as well - seems like a shoddy sort of business practice. I refuse to enter my credit card number to download a FREE app. I'm encouraging the user community that has a problem with this to please post your opinion as well. I know this is a use community, but I have to think that Apple will take notice when an issue gets a lot of attention. Apple needs to hear your voice.
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