Unknown error: [UNKN] - Illustrator cs6

I'm a Illustrator cs6 user, and the last days, I'm getting this error when I'm saving some files...
The file seems to be ok, I didn't find yet what this error does especifically, but the MB size turns bigger than a regular/similar file without the error.
Then, I tried to start again from zero, and when I finally rebuild the files, I get that error again at the end. Could you explain me the meaning of that error and how to fix it? - even if I have to fix it by code ?-. I didn't find useful information with a regular google search.
Thank you very much for your answer.

Hi!
I'm a designer, so the file contains the usual: some text (I already checked the font and has no problems), a 'tab' with a drop shadow, a vector draw and a link low res in .psd format. Let's say nothing unusual.
I usually save my files like this:
(Because I concern about the size and I check the first ones only when it's necesary).
I won't show the name of the files, but I've made this experiment:
1. Shows the size of the file that I've made from zero after I found out about the error. (But there's no time to do that every time).
2. The second shows the size of the original file that shows the 'error'.
3. That's the file you told me to save turning off the compression option, but ICC Profiles is on.
4. In this file compression is on but ICC Profiles is off.
5. Finally... in this file everything is off.
...I didn't find out YET what this error does 'inside' the file... but I'm sure it does something more besides the size of the file, because if I copy and paste any element of the file with error in another one, no matter if I start from zero the other things, it shows the error when I save :S

Similar Messages

  • Unknown error in Illustrator CS6 - Never seen it before

    I was opening up an illustrator document I was working on yesterday and encountered this error:
    When I clicked "ok", the document did open, but all of the work I did on it yesterday was missing.  Really hope it can be recovered somehow because I don't want to have to re-create it.

    Hi Moluapple - thanks for the script! sounds promising but I've never scripted before - Is this script written in .scpt or .js or is this .vbs? (or any of the above?)
    I've read that I can use a text editor to save the correct extension and then I can add it to my "/Illustrator CS6/Presets" directory, so I can run it within illustrator. Here's the link to script info for any other noobs like me who read this later: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/pdf/illustrator/scrip ting/cs6/Illustrator-Scripting-Guide.pdf

  • When saving illustrator work getting an error "operation cannot complete because of an unknown error" [UNKN]

    when saving illustrator work getting an error "operation cannot complete because of an unknown error" [UNKN]

    Without proper system info and other details like where you are saving nobody can tell you anything. You haven#t even told us your version of AI...
    Mylenium

  • Error updating Illustrator CS6 now it can't be used

    I tried to apply the latest updates to CS6 but the update to Illustrator failed with the error:
    Adobe Illustrator CS6 Update (version 16.0.3)
    Installation failed. Error Code: U44M1P7
    When I try to run Illustrator now it crashes and gives the following error:
    Process:         Adobe Illustrator
    Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         690 (16.0.3)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd
    Date/Time:       2012-12-14 10:51:01.960 +0000
    OS Version:      Mac OS X 10.7.5 (11G63)
    Report Version:  9
    Interval Since Last Report:          140082 sec
    Crashes Since Last Report:           3
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      AF171280-6487-4EAF-B5A3-3862A0E67D49
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
      Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
      Reason: image not found
    Binary Images:
           0x100000000 -        0x10186cfe7 +com.adobe.illustrator (690 - 16.0.3) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
           0x101aae000 -        0x1027f3ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
           0x102806000 -        0x102874fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
        0x7fff68e2c000 -     0x7fff68e60baf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
        0x7fff8af39000 -     0x7fff8bb3ffff  com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff8c3a3000 -     0x7fff8c3a3fff  com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff9092f000 -     0x7fff9092ffff  com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff920ca000 -     0x7fff923e3fff  com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff92829000 -     0x7fff92829fff  com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
        0x7fff950e9000 -     0x7fff950e9fff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.42f4
    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.19.22)
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: Hitachi HTS723232L9SA62, 320.07 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS21N
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 3
    USB Device: hub_device, apple_vendor_id, 0x9131, 0x24100000 / 2
    USB Device: USB-SATA Bridge, 0x0411  (Melco, Inc.), 0x019b, 0x24130000 / 6
    USB Device: USB 3.0 SATA Bridge, 0x2109  (VIA Labs, Inc.), 0x0700, 0x24110000 / 5
    USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9223, 0x24120000 / 4
    USB Device: iPhone, apple_vendor_id, 0x12a8, 0x26400000 / 3
    USB Device: My Passport 0748, 0x1058  (Western Digital Technologies, Inc.), 0x0748, 0x26200000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8217, 0x06110000 / 5

    Thanks very much for the reply, I tried it but it wouldn't install the error I now get it:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF024, DW063 ... WARNING: DS012 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 4 warning(s)
    ----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
    ----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
    ----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1649)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure

  • Error compiling Illustrator CS6 plugin on Mac OS 10.10 (Yosemite)

    Hi @all,
    if i try to compile a Illustrator (CS6) plugin on Mac OS 10.10 (Yosemite) and use the MacOS 10.5 SDK, I get the following error:
    /MySDKPath/Illustrator/cs6/illustratorapi/pica_sp/SPFiles.h:84:9: error: mac68k
          alignment pragma is not supported on this target
    #pragma options align=mac68k
    Did anybody know how to solve this problem?
    Thanks in advance
    Best Regards

    I'm surprised there's a 68K setting at all, given that CS6 had been on Intel architecture for so long. Have you had any luck since then?
    I tried compiling the sample AI6 plugins with OS X 10.8 (I think) and it worked fine, although I wasn't able to make any headway because the loss of ADM made for a very, very steep learning curve. Anyway, fast-forward a couple of years and I have time again to give this another shot, hoping to use Xcode to build a Mac interface, but I'm having a different puzzling error. I'm on a late 2012 iMac now with Yosemite 10.10.3. I downloaded Xcode 5.1.1 and am using that (after my system automatically updated to Xcode 6) and am getting an error:
    Carbon.h file not found
    Is it just not possible to compile for CS6 under Yosemite?
    I'd really, really appreciate any suggestions.
    Rick

  • Photoshop CS6 & 5 Errors and Illustrator CS6

    Hi All,
    Been asked by support chat to post this in here.
    I am running Yosemite (and have been with no issues at all) with my Macbook Pro, and have had CS6 running and Photoshop CS5.
    I am now getting errors with CS6 Illustrator and Photoshop, and also CS5 Photoshop. Indesign CS6 is working with no problems at all.
    I've tried a few different things suggested by people, but I'm not very "techy" so for some the issue might be quite obvious, but to me I can't work it out. Apple support have said to speak directly to adobe .
    I've attached 3 screenshots of the errors in order of Photoshop CS6 / 5 & Illustrator CS6 - any help of tips would be greatly appreciated. Thank you in advance

    Have you tried applying the updates from the Product update page at http://www.adobe.com/downloads/updates/?  You may also want to see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for additional details and steps to perform.

  • Kuler .ase file "unknown format" in Illustrator CS6

    Please help, this is so frustrating.  I;m trying to use adobe kuler, but I have not found a way to make it useful other than to Facebook the darn swatches!!
    It does not open as an .ase file in Adobe Illustrator.  I even opened the Illustrator extension and tried to look for my swatches (which are public) to no avail. 
    Will someone please help???   I really am terribly frustrated.  Kuler also will not match Pantone. 
    Maybe I just need to be pointed to a tutorial that explains what the dickens this program is actually for????!!!!!!
    - Laura

    Thank you for your reply, Dave. 
    Working in Adobe Illustrator cs6.  I was just trying to import a theme into illustrator.   It took me about an hour to figure out that the name I gave the kuler theme was impeding me from searching for it in illustrator.  For some reason, my version finally opened the theme through the kuler extension.  Downloading the ".ase" file, Illustrator did not recognize the format.  Not sure why that is....
    Thank you in advance for your assistance,
    Laura

  • Error: Adobe Illustrator CS6.app you need to install the legacy Java SE 6 runtime

    I can not longer open Illustrator files. I get this message. If I click on More info... I go to a page that doesn't seem to exist.
    Loading a Java runtime doesn't seem to fix it either.
    Unhappy. I have grading to do.

    DrDebit,
    You may be able to get round the legacy JAVA requirement as follows:
    Create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
    The solution was presented by Kals in post #7 here:
    https://forums.adobe.com/thread/1637908
    If not, here are download sites:
    Win:
    http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
    Mac:
    http://support.apple.com/kb/DL1572
    Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
    Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

  • Help on an error in Illustrator CS6

    I am geettting the message when I try to open up the file. "Can't open the illustration, there is not enough room for the window, increase document size and try again." Any suggestions on how to fix this. I can open one file but if I open another it gets this message. I can only open the file by going to file- open.

    Adjust your screen resolution.
    Mylenium

  • How do I delete illustrator cs6 Creative Suite from my system and install it again?

    Each and every time I attempt to fire up Illustrator CS6 from Creative Suite Master Collection version, I get an error: " Adobe illustrator CS6 has stopped working"
    My question is, how do I fix this or reinstall illustrator again?!
    Thank you all in advance

    Any chance we can find out more about your operating system/plug ins/ recently installed software. For example Font Explorer X can cause this.
    Adobe Illustrator CS6 has stopped working on Windows 7
    Did this work before and stop working.

  • Unknown Error - uninstall Zune software

    I have encountered an 'unknown error' with Illustrator CS3, Windows XP, the problem according to Adobe FAQ's is with some incompatibility with Zune software. Their current solution is to uninstall Zune! Does anyone have a better solution?
    thanks!

    I don't know if it's the Adobe troublemaker, but the Zune I'm aware of is Microsoft's MP3 player answer to the iPod.
    If they are one in the same, I am more than a little confused as to why it creates such problems for Adobe software. Then again, there was the whole thumbnail issue....

  • Illustrator CS6 - An unknown error has occured

    When saving a file in illustrator CS6 the error comes up as "An unknown error has occured".
    I can not save my files at all, export them as any other filetype or print them to PDF.
    I have figured out it is any element with transparancy causing the issue... if I delete or flatten the items, I can save..
    Any Ideas hoe to rectify this as it is stuffing everything up for me...

    I've been having the same problem when I save a ANY of my AI file as PDF with Printer Marls (Trim Marks etc). No transparencies, no effects, just pure type (tried outlined and live) and flat shapes. Not sure what to do, I tried to trash the settings folder, reboot computer and nothing

  • I am trying to save a large file on Illustrator CS6 and it does not save and instead says "Unknown Error Occurred." What do I do?

    I am trying to save a large file on Illustrator CS6 and it does not save and instead says "Unknown Error Occurred." What do I do?
    The file has 4 artboards with webpage designs. I tried to take two of the artboards, create a separate doc with those two, and save, but the result was the same.
    However, I am able to save simpler, smaller files.
    I need to not lose these files and I am afraid to quit and restart and lose my unfinished work.
    Any advice?

    What happens if you choose this option?

  • When I saved an Illustrator CS6 file to EPS format, I got "could not complete the requested operation. unknown error."

    When I saved an Illustrator CS6 file to EPS format, I got "could not complete the requested operation. unknown error."
    Google it and find some temp fix. run the illustrator by using "Run as admin" mode and fix the problem, but when use run as, can't see all the original user's mapping drives.
    So still need it fixed.

    It is win 7 64 bit system and same error on Illustrator x86 and x64.

  • Illustrator (CS6) - unable to save, unknown error

    We've been experiencing an issue with saving illustrator files (as .ai). The error message is "unknown error occurred" when attempting to save. Things tried already:
    delete preferences file
    uninstall/re-install CS6
    standardize all fonts to arial
    save in another location (desktop, network)
    save as .eps
    But still same.
    This happens when copying components of one ai file to another and trying to save it. Found that removing one tiny piece from a drawing allows the save...so fine we can work around, but it would be really helpful to know WHY this is happening, because it seems likely to happen again. There is no text in that piece, just lines and shading.
    Any advice is appreciated.

    Well, that would require for you to provide the file so people can dabble with it or at least extensively document your settings with screenshots on top of screenshots. In any case, ask such specific questions in the AI forum and also provide system info along with the details I described in whatever form.
    Mylenium

Maybe you are looking for