"Unknown error" when attempting to sign in on Itunes.

Hi there
For the past hour i've been trying to log onto itunes with my Apple ID, which has been working fine for months, except every attempt I do ends up with "Unknown error" in red letters in the middle of the pop-up box used to enter your ID and password. If I try a second time it tells me I've entered my password incorrect too many times and that I need to change it for security purposes.
I know i'm not using the wrong password since i've had it reset moments ago and still have the same problem. I've managed to log onto Apple's website fine with the password, so there's no room for doubt that i'm entering my ID and password incorrectly. I've tried searching Apple and other websites for help with this to no avail, all of the results I get seem to be related to completely different 'unknown errors'. I've taken a screenshot of the problem.
Any advice? Am I overlooking something simple?

I just had this error occur under 11.0.2 (26) on a newly installed machine.
I then tried to log into this forum discussion so I could respond to this thread, but I found I needed to login *twice* and then reset my account username.
Once I did this, I was then able to login to iTunes again.
Seems apple's backend had some kind of verification flag set on the account that could only be resolved via this web forum...   Either way, it seems that fixed it.

Similar Messages

  • TS1368 I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

    I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

    I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

  • "Unknown Error" when attempting to publish through Muse

    I recently updated my log in information to better organize log in credentials that I currently have deployed. I edited just the basic email and password as well as adding another one of my alternate email addresses. When I did that the ability to manage the site I have published through muse disappeared through the website interface. I also am receiving an "Unknown Error" when attempting to publish from the Muse application itself. Log in credentials are definitely updated and correct, just not sure where the others went.
    Any help in the right direction is appreciated!

    Hello,
    I'm having this exact same issue. Same popup. Could I get some help resolving it as well?
    I am an admin on the site in question, not the owner. I updated my BC email address to match my adobe CC username/email, but it still doesn't seem to be working.
    Chris Mayer
    The site I'm trying to upload my muse file to is http://popsleep.businesscatalyst.com/ (it should be the only BC I have access to I believe)

  • I get error message "unknown error" When trying to log on to itunes via pc, help please!

    I get error message "unknown error" When trying to log on to itunes via pc, help please!

    Hello, trolle56.
    Thank you for the question.  You may find these articles helpful in troubleshooting the error received with the iTunes Store. 
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    Cheers,
    Jason H. 

  • HT1692 iPod keeps giving the error "unknown error" when trying to sign in.Why?

    iPod keeps giving "unknown error" when signing in.  Why?

    Signing into what?
    Is "unknown error" the complete error number?

  • Google Apps account now showing Unknown Error when trying to sign in

    This is a post I made over at webosnation.com, but no one knows what's going on over there (but a handful of people are having the same problem).
    For some reason my main email account has decided to fly off a cliff on both my FrankenPre2 and my TouchPad. The things I've tried from searching around the net:
    -Changing my password
    -Making sure the new password does NOT use any special characters
    -Removing the account from my Pre and re-adding it
    -Disabling multiple sign-on from the Google side (I had it linked to the account I use for Google Voice)
    -Removing all patches from my Pre
    None of these things have had any effect. When I put a wrong password in it comes back with an invalid password error. The correct password bring back an Unknown Error.
    The funny thing is I have a 2nd Google Apps account set up on both devices for work, and that hasn't had any problems.  What makes this even weirder is my friend who owns the Google Apps domain I'm on has a TouchPad with his account set up on it and it works fine. Any other suggestions would be greatly appreciated.
    Post relates to: HP TouchPad (WiFi)

    Aaaaaaaand we're back up and running.

  • Getting an "unknown error' when trying to sign into iTunes Store

    When I try to sign into the iTunes store, it is giving me an "Unknown Error" message, without an error code or anything. I have tried restarting the computer and that didn't help. Any ideas on how to fix this issue?
    Windows 8
    iTunes 11
    Thanks

    I received this email from Apple and this corrected the problem for me...  I only had to reset the iTunes cache
    1) Open iTunes
    2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
    3) In the Preferences menu, click the Advanced tab
    4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.

  • I receive a server error when attempting to sign in with an existing apple id to set up a new matchbook air

    I have 2 apple ID's, one for an IPAD and the other for an IPHONE.  I have just purchased a new macbook air and when setting it up, I receive a 'server error' meesage when attamepting to sign in with either of the 2 pre existing apple id's.
    These pre exisiting ID's all work correctly with IPAD and IPHONE.
    Everything I have looked up says that I should be able to use either of these apple ID's to set up my new macbook air. I shoud not have to create a new apple ID or change passwords.
    I cannot progress with setting up the macbook air without signing in.
    How do I fix this?
    Help appreciated!

    Wow, I found a solution in another thread:
    I had exact same error.....
    Rebooting - Failed
    Logging in to iTunes - Failed
    Logging into itunes Store - Failed
    Logging into iTunes Genius - SUCCESS    I woulnd't have thought it would make a difference but it does Then just log into the 'other' services with iTunes.
    Good luck!
    I still need to know how to change the name to Ann, though, Mike keeps popping up - and yes, I have changed it under Settings.....

  • "Unknown Error" when attempting to move/drag a folder in the Folders Panel in Library Module. Has anyone else experienced this issue? Thank you.

    Hello fellow LR users,
    Last night, I attempted to drag one sub-folder into a different Parent folder but then I received the "unable to move & unknown error" notification. After a few more attempts I received the same notification. My solution was moving the folder into the different Parent folder outside of Lightroom. I moved the folder in my PCs Operating System.
    Has anyone else encountered this issues? Any solutions?
    Thank you,
    Daniel

    Your method of using the OS is considered best. If you copy (drag) a folder to a new place you simply right-click on the folder name in the LR Library and choose update folder location. Then navigate to the new location.
    LR automatically updates the catalog database. You can then delete the original folder.

  • Error when attempting to sign panel - could not load the keystore file (password may be incorrect)

    Hi
    I always get the same error when trying to export as a cs extension for indesign cs5 and cs6 (haven't tried for any thing else)
    I am not trying to export to a read only address.
    I set up my own certificate, I have not registered with any authority like VeriSign so I presume that I can fill the details as I like, i.e. one name, any password I like.
    I select my Java installation by browsing see bellow
    I type the same password that I made up for the certificate and then get the error shown above.
    Note although it say that it exported the file with some error in fact it doesn't export any zxp file or anything else to any location that I could see let alone the location I specified.
    I get the same error when using the adobe exchange packer.
    Would very much appreciate a solution
    Thanks in advance
    Trevor

    Hi Yanwen Ju
    Thanks
    I tried that both the 64 and 32 bit versions, neither work.
    The file I use is called "Java.exe" please let me know if this is the correct one and if you have any other ideas
    Thanks in advance.
    Trevor

  • Firefox sync gives me an unknown error when attempting to sync.

    I am trying to sync Firefox 4 between two different windows machines. I set up a sync account on one, and then add the other computer as another device. As many times as I try this, only one computer will sync, and the other give me the error: Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action. I have had no luck resolving this and would love some advice.

    I have the same issue with the nightly and aurora versions. Firefox 11 works fine.

  • Caught in a loop when attempting to Sign In to iTunes for the first time.

    I created an Apple ID and downloaded the lastest version of iTunes for Windows.  When I attempt to Sign In, the system gives the following message: "This Apple ID has not yet been used with the iTunes store.  Please review your account in formation."  I select "Review" and am given a number of options to link a payment method.  I choose PayPal and go through the linking process. No problems there. When done, however, it returns me to the main screen in iTunes and gives me the opportunity to Sign In again.  I then get the same review message as before. 
    Am I doing something wrong, is it a system thing, is it a PayPal thing?

    Might be an idea to get a clean copy of the installer. See the direct download links in Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Unknown error when trying to copy music from itunes to ipod

    Message appears "copy to the disk IP failed unknown error -53. Any ideas?

    good gracious, Dick. you keep getting hit by exotic error messages. (in these circumstances, a -53 code is reasonably rare.)
    just checking on something. what got you past the "exception" message that you were getting when you were trying to launch itunes? (thinking here that info on that might possibly give us a heads up on what might be happening with your -53.)

  • Error 108 (Unknown Error) When Attempting Export

    I purchased Quick Time Pro in November and successfully saved and exported some video for use with my IPod at that time.
    The next time I attempted the operation, I started getting this Error 108 message every time I hit the Export option.
    Anyone else had this problem or have any idea what system setting I may inadvertantly have changed to cause this?
      Windows XP  

    Sorry for all of the extra questions.
    My understanding:
    It used to work and now it doesn't?
    Have you tried using a different user account? Does
    it "work" again?
    Have you recently installed any different software or
    video codecs?
    I suspect a third party software conflict.
    That's okay...I appreciate the clear communication.
    Yes, I was able to save video from the web, export it and load it to my IPod on a couple of different occasions initially and then all of the sudden all I would get was the Error 108 message.
    I haven't tried using a different user account...do you mean a different Apple user account and how would I do that?
    The only thing I can think of is that I think I recently updated my Real Player and Rhapsody players but both programs were already on my system before the problem began.
    Isn't there a way to check for conflicts? I'm thinking the device manager or am I totally off here?
      Windows XP  

  • Unknown error when attempting to connect to my speakers via airtunes

    It was working fine yesterday morning and just like that it ceased to function correctly. The airport express and the airport extreme base station are both seemingly functional. Any ideas?

    Hello,
    I'm having this exact same issue. Same popup. Could I get some help resolving it as well?
    I am an admin on the site in question, not the owner. I updated my BC email address to match my adobe CC username/email, but it still doesn't seem to be working.
    Chris Mayer
    The site I'm trying to upload my muse file to is http://popsleep.businesscatalyst.com/ (it should be the only BC I have access to I believe)

Maybe you are looking for