Unknown Error when connecting to AirPort Express

I am still mystified by I-tunes not playing through my AirPort Express since I got the new I-phone 5. As I said in my last post, music on my I-phone plays fine through AirPort as did my I-pad (before I took it back to exchange for an I-pad mini, which I don't have yet). I've tried all the simple fixes, like powering off the computer and switching the I-phone speaker selection from AirPort before I try to play from the computer through AirPort (and no, I am not trying to play both of them at the same time.) Plus, now it's sporadic - sometimes computer through AirPort works and sometimes it doesn't and I can't identify what is different. No one answered my last post, so I'm wondering if this question is just stupid and the answer obvious (to most) or if it's just one of those computer mysteries that has no answer?

Thanks for reply. Yes, I have a computer with iTunes, an iPhone, and an iPad. The Airport Express is set up to allow iTunes to play through my stereo speakers from any of those devices. The problem is, that sometimes, for no apparent reason, my computer will not connect with the Airport Express. It appears to be random: sometimes from iTunes on the computer, I can choose the speakers connected via the Airport and sometimes I cannot. This does NOT happen on the iPhone or iPad. I can always successfully choose the device speakers or the stereo speakers from those devices. It's just hit or miss with the computer.

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Internet speed slows down when connected via airport express

Internet speed slows down when connecting via airport express. When connecting directly via the timecapsulethe internet speed is ok, when connecting via the airport express the speed slows down.What can I do to change that? Any suggestions?

Turn off the AirPort Express completely as a test, and move your computer very close to the location of the Express.
As I said before, the Express can only extend the bandwidth (speed) that it receives from the Time Capsule, so the speed that you see there with the Express powered off will be the fastest speed of which the Express is capable.
The Express will make the signal go further when it extends....but it will not make the signal go faster.
A good location for a device that extends wirelessly is a point that is about half the distance from the Time Capsule and the general area that needs more wireless coverage.
If you locate the AirPort Express too far from the Time Capsule or there are more than a couple of walls in the signal path, the signal will be very slow by the time that it reaches the Express....and the Express simply extends a signal that has already slowed down significantly.
If you already have the Express located about half the distance between the Time Capsule and general area that needs more wireless coverage, how many walls, ceilings or other obstructions are there in the signal path between the Time Capsule, the AirPort Express and the area that needs more coverage?
Often, due to obstructions, it is just not possible to achieve good performance when you try to extend a network wirelessly. The solution is connect the AirPort Express to the Time Capsule using a wired Ethernet connection.
There is virtually no signal loss with this type of connection, so the Express can be located exactly where it is needed and it will produce a much faster wireless signal in this type of setup.

Unknown error when connecting ipod to computer. Always worked before. Any ideas?

I'm getting and "unknown error" when I connect my Ipod to my computer. I have always used this computer and it has always worked. Any ideas?

Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

Itunes starts/stops when connecting to Airport Express

When I try and play songs via my wireless laptop, the music will stop/start as if it is trying to connect to my airport express. But, if I play the music from my desktop that is connected directly to my wireless router, it will play just fine (no pauses).
I have a Linksys 4-port Wireless G Router (model WRT54G).
Need some advice on how to get my laptop to play music without starting or stopping

It appears iTunes is indeed looking for speakers connected via airport express, but, as your router isn't an airport product, it doesn't succeed.
Try turning off the airtunes function in the iTunes preferences.

Error (-15000) when connecting to Airport Express

Hi I have been using my Airport express to stream from my Itunes for about a year now. I haven't used the setup in a few weeks, but I tried today and now I am getting an error (-15000). I went though the forums and I saw a couple older posts about firewalls or IPV6. I've gone though and disabled my firewalls and shut off the IPv6 and still have the problem. I've also tried power cycling the Airport express. One thing that is odd I can get to the Airport from the configuration tool. So I know I can "see" the Airport on my network. The only major change I can think of since last I used the Airport was I upgraded the version of Itunes on my computer to 9.2.
I am running 10.6.4 on my MBP and the Airport is running 7.4.2.
Has anyone else had issues since upgrading to 9.2?

I had the same problem, intermittent to the point of frustration. I followed the instructions in tech issue
http://support.apple.com/kb/HT1224 ,
as referred in another post. As soon as I restarted, no error message. I need to add, I have another cpu that did not have the connection problem.
Good Luck!

Keep getting unknown error when connecting iPod?

Each time I try connecting my iPod in I get an error message in iTunes. It does the same thing when I connect my iPhone in too.
The iTunes version is the one before 9.2 came out.
I get an error saying "iTunes could not connect to this iPod because an unknown error occurred (0xE8000001)."
Please help I'm not sure what's wrong and can't find anything on this issue! D:

well last I tried it did but I'm not using it now because it's at geek squad for repair so that's why I'm using the mac. I've always had this problem with this mac but never addressed it since I used my pc in the past. I think the problem may be is the mac needs updating. It's a G3 but I'm planning on taking it in and having it updated to the newest os/processor, all that good stuff.
But I just switched usb cables and that seemed to work for the time being. Thankfully

Error -4 when connecting to Airport Express from WinXP

Hi,
I have been tying to reconfigure my AE using Airport Utility 5.4.2 and I can see my AE in the selection area on the left, however whenever I try to comnnect to it (either manual of not) I end up getting an error -4 and con not connect to it to configure it.
I have a constant blinking amber light.
I have tried to reset MANY times and connected it directly to the PC.
Nothing works.
I can wirelessly connect to it, but am not able to get to the configuration screens to make any changes.
At home, using my MAC wass not a problem, but I am now on the road for a few months and will not have access to a MAC to set it up.
Any ideas?

I had the same problem, intermittent to the point of frustration. I followed the instructions in tech issue
http://support.apple.com/kb/HT1224 ,
as referred in another post. As soon as I restarted, no error message. I need to add, I have another cpu that did not have the connection problem.
Good Luck!

Nortel VPN error when connecting using airport extreme

Hi All,
I am trying to connect my work laptop xp server pack 2 using Nortel VPN Contivity Client via an Airport Extreme.
I have connected in the past but since the new Airport Extreme update I have been unable to connect.
I can surf the web on the laptop but am unable to connect securely to my work network.
Is there anyway I could go back to the reverse the Extreme update? Would this help?

To d/l prior versions of the software, you simply need to press ctrl (Windows) or Option (Mac) and then click on "check for updates" which is in the File pulldown menu.
This should give you the ability to choose the 7.2.1 version of the firmware. Once it is downloaded, simply go to "Base Station" - "Upload Firmware" and choose your desired version.
The 7.2.1 version allowed connection to the Nortel VPN, where 7.3.1 does not. 7.2.1 seems to have a problem with printing from an XP laptop wirelessly, though printing works from Apple laptops. That is the one remaining problem we are having. Bonjour was loaded on the XP computer, and it sees the printer and creates a definition for it just fine, but cannot print to it. A hardwired XP PC does not have any trouble printing via Bonjour-created definition, nor does the Apple computer have trouble wirelessl printing.

HP Laserjet 1020 connected to Airport Express - Can't Print from Windows XP

Hi,
I have been using Airport Express for almost a year now, and it works fine with my old LaserJet 1200 connected to it, meaning that BOTH my ThinkPad(WinXP) and PowerBook(OSX 10.3) prints off the printer nicely. Last week I bought a LaserJet 1020 to replace the old printer. Now I can only print off my Mac, and not the ThinkPad.
Here are some additional information:
- Airport Express has been updated with latest updates.
- Using newest printer driver available from the HP website.
- New printer works when connected to ThinkPad via USB.
- New printer works when connected to Airport Express and printing performed using my PowerBook.
Therefore, My conclusion is that Airport Express and Printer is working just fine, and that it's just my ThinkPad not being configured correctly. (Although at the back of my head I am guessing that just MAYBE it's the Airport Express not accepting a different printer)
This is what I did to install the printer from my ThinkPad to work with Airport Express (which is not working):
1. Add a printer
2. Local printer attached to computer (no auto detect)
3. Selected existing TCP/IP port 10.0.1.1
4. Selected my new printer driver
5. Finish
I also tried a few things like:
- Deleting the TCP/IP port and creating it again before installing the new printer again.
- Off both airport express and printer and on again after about 10sec.Airport was on first, and after the LED turn green, printer was turned on and USB plugged into airport.
- Restarting my ThinkPad.
I have tried everything that I can think of, and nothing worked... hence this posting to get professional help.

Hi,
You might want to download and install bonjour for windows to your Thinkpad it is how I got my roomates XP laptop to print on AX.

G5 & PC NOT STAYING CONNECTED VIA AIRPORT EXPRESS!

I've got a G5 and a PC - Hoped that Airport Express would allow both to access internet (via cable modem).
The connection drops after a little while. Everything says its working but obviously it's not.
ANY HELP??!!!
Thx!

reinis wrote:
I have white Macbook (802.11g capable) and Airport Express (802.11g capable).
I have a LAN internet connection, which is pretty fast. When I connect the cable to my ethernet and try to download something (for instance, speedtest.net) then the download speed is 33Mbit/sec, and upload is 20Mbit/sec.
I also have an Airport Express router - the 802.11g to be specific. So in the Airport Utility, under Wireless I selected "802.11g ONLY" and selected 24Mbit/sec Multicast rate.
When I tried to download something when conected to my Airport Express router - what actually happened, is that my computer is 2 m away from the Airport Express and the max download speed approximately should be ~24 Mbit/sec, but it turns out that the down speed is ONLY 14 Mbit/sec and the upload speed is 11 Mbit/sec.
So it means, that the Airport Express actually cannot deliver the 24 Mbit/speed.
I am actually pretty dissapointed, because I was kind of okay with the fact that I will loose those ~10 Mbit/sec from my actual internet sped when connected via Airport express, but I did not expect that it would be halved.
Any solutions?
According to one source, the maximum throughput of 802.11g is 25 Mbps. That assumes ideal conditions. To learn more about those conditions in your case, launch AirPort Utility, double-click on your AirPort station to enter "Manual Setup" mode, select the "Advanced" panel, click on the "Logs and Statistics" button, then click on the "Wireless Clients" tab. There you will see values for signal and noise. The closer those two numbers are together, the worse throughput you can expect.
If the value for noise is high, you might try setting your AirPort unit to a different channel.
All the above is based on your having no other Wi-Fi equipment.

Connecting via AirPort Express: Performance Help Needed.

Hello,
I'm grateful for ideas, instruction, pointers to threads I may have missed re: improving performance/determining the cause of poor performance when connecting via AirPort Express.
The deal: Up to 6 devices are connected to our AirPort Express. Only three of these are ever used simultaneously, though all remain "on," in either sleep or hybernate mode. Performance across the network is terribly uneven. Current data rate stats (a snapshot by way of the AirPort utility, in order of distance from the router):
iMac: 130 Mb/s
Printer: 54 Mb/s
Macbook Pro: 144 Mb/s
iPhone: currently "off"
PC (Connected via Belkin USB-type Wireless Adapter): 2 Mb/s
iPad: 39 Mb/s
Note: the Macbook Pro is often located in a room farthest from the hub, some 120 feet away and with partial direct line of site. Still, its performance is unimpeded.
At first glance, logic would dictate the worst problem is on the PC and caused by the Belkin adapter. But I've swaped that out for different USB solutions. Performace is seldom improved.
Wondering if:
a) The PC problem is in the data transfer rate of the PC bus. (Foregive me if I'm using "bus" incorrectly here. I'm guessing you'll know what I mean.) Or is it the nature of the USB adapters?
b) Please also note that the Printer, which sits close to the router, often has a drop in data rate, sometimes to the single digits.
Again, I'm grateful for ideas, instruction, or pointers. Also for wisdom on "extending" the network, perhaps by adding another AirPort device. I'm rather clueless about such stuff.
Thanks in advance- Best for the weekend-

Thanks,
I'm pretty sure the card is seated properly (it works most of the time after all). I couldn't get it to work when I installed it because it wasn't seated properly, I pushed it in as far as it could possibly go and it has worked since (except after extended periods of use). The Airport express is three feet from the eMac with only a couple of bits of wood between them. The connection does not go down at times which I can link with the use of any particular appliances (When the eMac stops working, the iBook is always fine, even in a similar position). It is the apparently time-dependent aspect that I can't figure out (I only notice it on those, fairly infrequent, occasions when I am online for a few hours at a time). The eMac discussion group is a good tip. Ta.

ITunes Error when connecting to my Airport Express

Hi,
I am at home and my internet runs perfectly; my Airport Express is solid green but I cannot connect to it to stream my music from iTunes. I get the following error:"" There was an unknown error (-15006) connecting to the AirPlay device “air_express”" . (Or similar, my OS is in japanese hence the wording may not be exact). air_express is the name I gave to the Airport device.
Sometimes the device is recognized by Airport Utility application and sometimes not. I have very good coverage, (I am almost next to the wireless base station) and the Airport Express is the same as dead.
I have the latest version of the Airport Utility, I am running 10.5.8 and yes, I did reset the device and once it was recognised by the Airport utility I did a factory reset as well.
Any explanation, since I have now a nice white paperweight.....

Interference, especially in the 2.4 GHz / 802.11g band, can cause all sorts of headaches. The Express appearing and disappearing in AirPort Utility is a symptom of that, or of it being too far away from its wireless access point (which you ruled out already).
Microwave ovens, cordless phones, and wireless stereo speakers are possibilities too.
If your equipment is capable of 5 GHz / 802.11n, using it will mitigate the effects of interference or eliminate it completely. I have found its range to be more sensitive to intervening structures though.
Use iStumbler or something similar to determine if there are a lot of wireless networks in your area. It only takes a few competing wireless networks to cause problems. Changing wireless channels as you suggest may help.
If everyone else would simply use the minimum transmitter power necessary for their needs, interference would be less of a problem. Unfortunately that's not going to happen - it's like asking everyone to keep their voices down in a crowded room.

After upgrading to OS 10.8.1 I can no longer scan from my Canon MP240 printer when it is connected to Airport Express.

I can no longer scan from printer (Canon Pixma MP240) when it is connected to Airport Express, although printing is no affected. However, when connected directly to MBP scanning works fine. I have tried all the standard remedies; reinstalling drivers, resetting printer system, selecting sharing options, but no luck. Previous to Mountain Lion this function worked fine. Any ideas how to regain this capability?
Thanks,
J.

I'm almost completely certain that the scanning feature worked before the update. Having said that though, I don't scan a great deal and it may be the case that when I have done, the printer was directly connected to the MBP. However, since I have a laptop it's far more logical that I would have had the printer connected to Airport Express for reasons of portability so I can't really see that I would have had the printer connected directly to the laptop. Besides this, I have no memory of having this problem previously. Therefore, I don't think my memory is to blame although of course, if it were I'd have no way of knowing!
J.

I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed.

I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed. I've tried all suggestions from apple and nothing will work.
Please Help

I received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
3) In the Preferences menu, click the Advanced tab
4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.

Airport 6.3.1 - Unexpected error connecting to Airport Express

I have an Airport Extreme (A1408) base station. I am trying to add an Airport Express (A1392) to my network using Airport Utility 6.3.1 (631.4) with Mac OS/X 10.8.4 (12E 55) running on an iMac. The Airport Utility can find the Express, but returns "An unexpected error occurred. Try again." I have reset the Express using the pinhole without success. I also tried connecting another Airport Extreme (A1408) to the same network with the same result: it can find the device, but returns an unexpected error.
Based on others' posts, I have tried changing the Network setting for IPv6 to "Link-local only". This also did not resolve the problem. Any suggestions are welcome.

I really appreciate your quick response!
The factory default reset didn't work. What did was connecting an ethernet cable. Here's what I did (for anyone else having a similar issue):
Connected the Airport Express via ethernet cable to the Airport Extreme base station.
Airport Utility found the Airport Express and set it up on the ethernet (wired) network. Airport Utility then showed a solid line between the Extreme and the Express to show they were connected.
I then edited the properties of the Airport Express as follows:
On the "Wireless" tab, change "Network Mode" from "Create a wireless network" to "Extend a wireless network".
After the Airport Express rebooted, I detached the ethernet cable.
I then unplugged the Airport Express and plugged it back in the room where I actually wanted it to serve as a wireless extender.
I waited a good 2-3 minutes, checked the status of the connection in Airport Utility in Wi-Fi mode, and voila! It worked. The solid line now shows as a dotted line between the Extreme and Express to show they are connected wirelessly.
I tried connecting a peripheral (in this case, my ethernet-enabled TV) via ethernet cable to the Airport Express extender and it was fully functional.
Thanks again for your help.

Unknown Error when connecting to AirPort Express

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