Unknown error when logging in to app store

unable to log on to app store because states unknown error. password has not changed and itunes can be accessed. can anyone help?

Reset All Settings
This is another reset option you can choose from. This is not a full wipe but when you select this, all your saved setting on iPhone will be erased. To further explain this, this reset do not wipe your data but it will just clear all your settings, saved passwords etc. Hate your current settings? This is the right reset option for you!
How do you reset all your settings on iPhone?
Go to Settings > General > Reset > Reset All Settings
Reconfirm it again when the notification pops up and wait for the phone to reboot itself
NO DATA WILL BE DELETED!

Similar Messages

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    I get an unknown error when trying to access app store on my iphone 4...I have turned it off and on, updated the software, etc.  I have never been able to sign in.

    You could add your contacts in one by one  (or a few at a time) on whatever you are syncing with (Google, MS, etc.) and try and catch which contact is causing problems when you sync.
    If you've been helped click on , if you've been saved buy the app.
    Developer of stokLocker, Sympatico and Super Sentences.

  • HT4972 I keep on getting a unknown error when I go to app store?

    I keep on getting a unkown error when going to app store?

    Here are a number of things to try. Try signing out and back in again first.
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    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
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  • I keep getting unknown error when trying to download apps

    Does anyone know why I keep getting unknown error when trying to download apps?

    does it says anything else than unknow error?
    try going to settings>store, click on apple id and then sign out. Restart iphone and sign back in and try downloading again

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  • After changing my user id my iPad still brings up my old id when logging into the App Store. How do I fix this?

    After changing my user id my iPad still brings up my old id when logging into the App Store. How do I fix this?

    Did you change the ID in Settings>iTunes & App Store (on the iPad) also?
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  • Help-unknown error has occurred when logging into mac app store

    I am unable to log into the mac app store. It says "an unknown error has occurred" i can log onto itunes without any issues. ive read some discussions and tried to delete networkinterfaces.plist but it doesnt even seem to exist, ive looked in 3 different preferences files. I also tried to create a new user id from the mac store and it doesnt even recognize when i click to create user. what can i do next???  Thanks

    Sorry,
    you don't need any app Store. That - sorry - bullshi. is mother of all problems.
    There is the usuall Software Update process - all can find in finder menue below the apple logo. So why I have to update my iLife and iWork via App Store? Can't this be done by Software update as before? No, we need something special and we also deny any other possible way, like download from apple support page and install manually. No, everybody needs App Store - and then we get an issue after software update and don't get a fix? Sorry, that what I dislike most  - a bad customer support.
    So, no one needs App Store for a Fix - all apple has to do is simply provide a simple MacUpdate via Software Update process and all is fine again.
    And Software Update is just in such cases the best choice and most possible way to fix such problems - and we need also a valid and good second way - if all strings get cut...
    We need ways without any strong internet - because I know places, were you cannot download a MacOS

  • "An unknown error has occurred" when logging in to App Store

    Hi.
    I have a valid Apple ID and I have been running Mountain Lion from the day it was released. Starting today I can no longer log in to the App Store. I get "An unknown error has occurred".
    I have done the usual bits: checking ermissions, trashing preferences and the cache file, but to no avail.
    Any tips would be appreciated.
    all best,
    tench

    Sorry,
    you don't need any app Store. That - sorry - bullshi. is mother of all problems.
    There is the usuall Software Update process - all can find in finder menue below the apple logo. So why I have to update my iLife and iWork via App Store? Can't this be done by Software update as before? No, we need something special and we also deny any other possible way, like download from apple support page and install manually. No, everybody needs App Store - and then we get an issue after software update and don't get a fix? Sorry, that what I dislike most  - a bad customer support.
    So, no one needs App Store for a Fix - all apple has to do is simply provide a simple MacUpdate via Software Update process and all is fine again.
    And Software Update is just in such cases the best choice and most possible way to fix such problems - and we need also a valid and good second way - if all strings get cut...
    We need ways without any strong internet - because I know places, were you cannot download a MacOS

  • When using my new password, I get unknown error and cannot access the app store. help?

    When trying to use my latest password, I get unknown error on my mac air and cannot get accesss to download Lion,
    Ugh, after spending an hour at Genius downloading Leopard so I could come home nad download Lion,
    Help?

    What you are telling me is contradictory information. So you will have to start over and give us proper details. One can not download Leopard for example. Or even Snow Leopard.
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  • ITunes 8 Upgrade Results in 5002 unknown Error when trying to update Apps

    iTunes 8 reports that I have apps with updates available. When trying to update them I get this error:
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    An unknown error occurred (5002).
    There was an error in the Itunes Store. Please try again later.

    Here is what I did:
    Look at the App Store on the phone and see what needs to be updated. Go back to iTunes and delete the Applications (I told it to trash it). Go into the iTunes Store and find the applications you just deleted. "Purchase" them again and it should download the latest version. No, you will not be charged again if you purchased it already. You can probably also do a "Check for Available Downloads" after you delete it instead of going through the purchasing process.
    This is just a workaround. I'm not sure if subsequent updates will work or not. It may be that each app needs to be deleted and re-downloaded for updates to work.

  • Why do I get connection failed when logging in on app store on wireless, but Wired LAN works fine?

    I've been having the same issue as many other people. On OSX Lion with latest updates as of 3/20/2012. Tried deleting .plist files, checking keychain access and even reset keychain. I still get the error of Connection Failed when trying to download updates or a new app from the app store.
    I also can't connect to the iTunes "Account" area. It produces an error that the request failed (-1200)
    I finally decided to try a wired connection instead of my wireless. Now it works great! So I removed my wireless network and re-added it. Back to square one. Work around for now is fine, but I should be able to use this over wireless, too!
    I just now tested connecting to a different wireless network (EVO Hotspot) and it worked fine. So it's something specific to my office wireless network. Nothing changed on our firewall (I'm the administrator). It just stopped working.
    Anthony

    Hi ...
    Perhaps there's something that you haven't tried here >  Troubleshooting Wi-Fi issues in OS X Lion

  • Why do I get "unknown error" when trying to download apps with my iPhone when I put the correct password in?

    I keep getting "unknown error" message come up when I try to get an app. I have put my password in correctly but I then get a message saying I've put my password in incorrectly too many times. So I change my password but I still get the "unknown error" message. I have changed my password 4 times now and nothing is working

    I received this email from Apple and this corrected the problem for me...  I only had to reset the iTunes cache
    1) Open iTunes
    2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
    3) In the Preferences menu, click the Advanced tab
    4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.

  • Invalid Signature Error when I update in app store

    Hello,
    I uploaded the first version of my app to app store, then I tried to update my app to next version. When I choose my app file in "Upload Application" screen, I got error about invalid signature as below.
    +The binary you uploaded was invalid. The signature was invalid, or it was not signed with an Apple submission certificate.+
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    I'm trying some solutions people discussed here
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    but I still get the same error message. Does anyone have advice for me?

    OK, this is what I got.
    Thank you for contacting the Apple Developer Connection regarding the issues you've
    experienced when attempting to upload your app to the App Store via iTunes Connect.
    We ask that you please use the following troubleshooting information to assist in re-attempting your upload:
    Your Info.plist must list your icon file with the proper .png extension. If your
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    Ensure that you have a valid bundle identifier
    Detailed informaiton regarding the Upload page and uploading applications via iTunes Connect
    can be found in the iTunes Connect User Guide which is posted on the iTunes Connect site.
    If you continue to experience an issue wtih your upload, we ask that you please let us know so that we may further assist you. We would ask that you include the specific name of your application in your response to expedite this process.
    I concern about "valid bundle identifier" and my info.plist shows
    com.mycompany.${PRODUCT_NAME:identifier}
    but this value never changed since I uploaded the first version.
    Message was edited by: kiichi

  • Unknown Error when logging in to Story

    Hi there,  I resently created myself an adobe story login using my old adobe account which i have had for years, i can log into adobe fine but when i come to log into story i get an unknown error!! can anybody help, i really need to start using this software asap, deadlines are looming!!!
    Cheers

    Hi,
    Can you please provide us with the adobe id that you used for logging in to Story? You can mail it to me at sunny at adobe dot com.
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  • I have and error when i buy from app store

    i have and error from app store when i buy gems or anything from other game, when i want to buy inmidiatly and massenge come out that your purchase cant be complete make sure to contact apple support, i have like 1 week with that problem PLZZ HELP MEEE

    You have to Contact iTune Support
    http://www.apple.com/emea/support/itunes/contact.html

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