"Unknown Error" when trying to change ringtone on 6945

When I try to change the default ringtone on the 6945, I can only get the chirp 1 and chirp 2 to work. When I try any other ringtone, I just get "Unknown Error" on my display. Any ideas

Hi,
Chirp1 and Chirp2 are inbuild in Ip phone ond other requires special configuration.
Below is the configuration steps and file format required for the ringtone.
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/6921_6941_6961/8_5/english/admin_guide/6921cus.html#wp1030668
Also Please restart the tftp services and see if issue gets resolved.
Regards
Ronak Patel

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