Unknown Error When Trying to Send & Collaborate Live

When I try to share a file using Send & Collaborate Live, I get "an unknown error has occurred" in Acrobat while trying to share a document. I get another message after closing out the error message dialog box that tells me Acrobat "could not save this PDF file with collaboration enabled." Any idea on what is happening?

Me too - same thing. It eventually continues to successfully upload after I "OK" the error window. Today, a client can't open the PDF without being prompted for a password, although I've sent it as an open file to anyone who knows the link. I'm wondering if that's tied into this error, although another client is having no problem commenting on their shared PDF even though I've been getting that unknown error for a few weeks now. Help anyone?

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    I have around 400,000 photos of 15 years so given the high number, I organized all my photos into 6 catalogs to avoid potential problems. All the photos and the catalogs are in a 4TB Seagate external hard drive. I use Adobe Lightroom 5 and I use a PC with the latest Windows Office 2013.
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