Unknown error when updating iphone

I just tried installing the 7.0.3 update for my iPhone 4 and it came back with an unknown error message. Does this mean I have lost all of my pictures that I hadn't downloaded yet? I just synced my phone before I updated. It has some irreplaceable pictures I took of my kids.
Thanks.

Here:
The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Note: The "~" represents your Home folder. If you don't see Library in your home folder, Option-click the Go menu.
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista, Windows 7, and Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press theReturn key.
If you find the photos, then restore.
Or, go to iTunes>iTunes Preferences (drop down menu)>Backup> and check to see if the backup is the most recent one. If there is no back up, then the photos might be gone if they are also not on your computer from any other methods.

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