"Unknown error" (with no error code) appears when trying to buy music on iPhone 4

I am attempting to buy music on the iTunes app on my iPhone 4 and a message appears saying "unknown error." With the options of cancel or retry. There is no error code or anything. I'm not sure how to fix this problem. My iPhone is complete updated.

Try here since error 14 is one of the listed errors:
http://support.apple.com/kb/TS1275
(Update and restore alert messages on iPhone, iPad, and iPod touch)

Similar Messages

  • I am getting an zero code "0" when trying to buy an in app purchase? what is this error?

    i am getting an error code of "0" when trying to buy an in app purcahse.
    what is this error?

    Read here.
    http://support.apple.com/kb/TS1279

  • Error when trying to buy music

    Just tonight, when I tried to buy some songs (two different ones), I got the following error "Could not purchase SONG NAME. The requested resource was not found." After awhile of hitting the buy button, both songs eventually purchased, but I had to keep trying. Whats going on here?

    I was trying to download a free single tonight, and can't!
    When I go to complete the purchase, I am asked for my User ID and Password. I enter both. iTunes cycles like it is going to try to complete the transaction then hits me with this little beauty:
    "Your request could not be completed.
    Make sure your computer's date is set correctly and that it accepts cookies from the iTunes Music Store. For detailed solutions to resolve this issue, click More Info."
    More info takes me here:
    http://support.apple.com/kb/TS1459
    I'm on a Mac. Not a PC. What gives? I just want the free Them Crooked Vultures track!

  • Getting an error -208 when trying to buy music

    When trying to listen to music in the music store, purchase music or listen to music that I have previously purchased I am requested to authorize my machine by typing in my username and password. (I have no problem listening to songs that were loaded from CD's.) I am then prompted that I have authorized 1 machine of 5 available. When I have closed this window I recieve the prompt "We could not complete request. Unknown error occurred (-208)."
    What should I do?
    Thanks for your help.

    Whart does the message say?
    Maybe:
    iOS: Troubleshooting FaceTime and iMessage activation
    iOS: Troubleshooting Messages

  • Unknown error occurred when trying to buy music from iTunes

    Whenever I try to buy a song or album from iTunes it says an unknown error has occurred (-405054) and can't be completed.

    I had this problem just recently.
    I discovered that the problem was located here: ROOT / Users / Shared  -- if you open that and the "adi" folder has a little red minus symbol in its corner, your permissions have somehow been lost. (If you can't see your root directory, open Finder Preferences and, under sidebar, check "Hard disks." That will make your root drive visible.)
    If the "adi" folder has the red minus symbol, right-click the folder and select GET INFO.
    Sharing & Permissions is probably set to "System: Read & Write | wheel: Read Only | everyone: No Access"
    If so, your user account has no permissions, and that means iTunes can't use the folder properly.
    To fix this, first unlock the folder using the padlock icon in the bottom-right corner of "get info." You will have to supply your admin password to do this.
    Then click the little + sign in the bottom left corner to add a user, and select your user ID from the list of choices. Give yourself Read & Write permissions. (Alternatively, you could change the permissions of "everyone" to Read & Write; others have done that, but I was leery of doing it).
    Re-lock the folder when you're done.
    Hopefully that will solve it.

  • Getting Error 9812 when trying to buy music from ITunes store

    I want to buy one song from the ITunes Store. I am able to access the song, but when I push the "Buy Song' button, it says "Unable to access Itunes store - an unknown error occurred - 9812". I have tried to fix ITunes through the Control Panel - this did not help. I tried switching ethernet cords - this did not help. I am able to access the internet and receive email so I don't understand why I cannot access the store.

    I had this problem just recently.
    I discovered that the problem was located here: ROOT / Users / Shared  -- if you open that and the "adi" folder has a little red minus symbol in its corner, your permissions have somehow been lost. (If you can't see your root directory, open Finder Preferences and, under sidebar, check "Hard disks." That will make your root drive visible.)
    If the "adi" folder has the red minus symbol, right-click the folder and select GET INFO.
    Sharing & Permissions is probably set to "System: Read & Write | wheel: Read Only | everyone: No Access"
    If so, your user account has no permissions, and that means iTunes can't use the folder properly.
    To fix this, first unlock the folder using the padlock icon in the bottom-right corner of "get info." You will have to supply your admin password to do this.
    Then click the little + sign in the bottom left corner to add a user, and select your user ID from the list of choices. Give yourself Read & Write permissions. (Alternatively, you could change the permissions of "everyone" to Read & Write; others have done that, but I was leery of doing it).
    Re-lock the folder when you're done.
    Hopefully that will solve it.

  • Unsupported URL error when trying to stream music on iPhone 5

    www.rawfm.com.au/m/apple.php?m-App both low bitrate and hi bitrate options give an error of "Unsupported URL" on iPhone 5 (not jailbroken). Worked fine on iPhone 4. Any ideas?

    Have you ever tried to access email via your iPhone in the past with this service? Has it ever worked? I'm looking at their support page and cannot find any information regarding access via a mobile device. I'm wondering since it is a satellite service that you cannot access their domain from cellular service. I'm not positive, but a search of their support page is not yielding much information.
    Also, the incoming server is not your problem. It is the outgoing server or SMTP. According to the settings, it should be smtp.everyone.net. It does not use SSL for the outgoing server, and the username is your entire email address and then your password.
    You should be able to use the information for the Mac mail that I found in this link. http://www.skybeam.com/support/helpful-guides/email-support/mac-mail/ If that doesn't work, I would call their support phone number and ask about using their mail on a mobile device.

  • I get a red circle with a slash through it when trying to move music into folders.

    I had to reformat my laptop hard drive.  I moved everything to an external hard drive, and then brought it back after the reformat.  I did something wrong, so all the folders are gone.  I can create new playlist folders now, but when I try to move the music over, as soon as I get in the area with the playlist folders, it gives me the red circle with the slash through it, and stops me form dropping the songs in the folders.
    I am logged into my account and the computer is authorized to my iTunes.  Not sure where to go from here, other than the Apple store.

    iTunes doesn't pay much attention to file and folder names with one minor exception. On import any untagged files will be given their filename as their track name.
    You can drag a folder full of files onto a playlist and all the tracks will be added to the playlist, having first been added to the library if iTunes isn't already aware of them.
    When you add files to iTunes from outside the iTunes Media folder and the option Copy files to iTunes Media folder when adding to library is enabled then copies will be created, and iTunes connected to those. If you subsequently import the same folder you will create duplicate files. If your files start life inside the iTunes Media folder, or that option is disabled, then they can be imported again without creating duplicates. However, if your files start life inside the iTunes Media folder and the option Keep iTunes Media folder organised is enabled, then once you have added the folder to the library the files inside it will probably be rearranged.
    In the long term your library will be easier to maintain if all the files are inside the iTunes Media folder. It is probably easier to let iTunes manage them unless you are really particular about the layout or are importing files without tags such as wav, in which case I have some scripts that can extract useful information about the file from the filename and path provided iTunes doesn't get to throw it away first.
    If your main aim is to rebuild some existing playlists, which exist by dint of all the files for each playlist being in separate folders, and you want to avoid creating duplicates, then try this.
    Create a new empty playlist, select the music folder and put it into date added order.
    Move all the files into the Automatically add to iTunes folder.
    Select all the recently imported files, drag and drop them onto the new playlist.
    Repeat until all files are added
    tt2

  • I have a new ipod nano and have created an Apple ID and provided all of my account details including address (shipping and billing and debit card). When trying to buy music through itunes I am told to review my account details. i.e. I cannot use itunes!!

    I have a new ipod nano but at the moment I am unable to download music through itunes. I'm so disappointed. I have created an Apple ID, reviewed and inputted all of my data for my account and still get told to 'review account' because my ID has not 'been used with Itunes before. Why is this happening and why don't apple have a more intuative way of dealing with this.
    Please help, I am completely frustrated.

    You'll either have to redeem an iTunes gift card, or create a new ID by following the directions here:
    http://support.apple.com/kb/ht2534

  • I keep getting error -1202 when trying to download music or update my billing account.

    Help!  I have installed, uninstalled, and re-installed itunes because I get an unknown error -1202 when trying to buy music or update my billing account.  Any ideas?

    Same error # here  https://discussions.apple.com/thread/1688431?start=0&tstart=0
    If you installed the BubbleWrap app, try restoring the iPhone as a new device.
    How to set up your iPhone, iPad, or iPod touch as a new device

  • Keep getting error code 2048 when trying to open wmv files, says realplayer cannot open with the installed version of Quicktime, any suggestions?

    Keep getting error code 2048 when trying to open wmv files, says realplayer cannot open with the installed version of Quicktime, any suggestions?

    wmv is a Windows Media format.  I don't know why Realplayer is coming into it since that deals primarily with Real format files and maybe a few generic formats.
    You need
    Free Flip4mac QuickTime player components - http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx
    After installation a new Flip4Mac pane will appear in System Preferences.  Make sure you set the boxes to ensure that it will play WMV files in Quicktime.
    or play the files with VLC
    VLC media player - http://www.videolan.org/vlc/ - general media player that plays just about anything.
    While you're at it you might install:
    Perian codecs for Quicktime - http://www.perian.org - plugins to add functionality to Quicktime for playing additional audio and video formats
    Quicktime audio problems, Perian, VLC - http://discussions.apple.com/message.jspa?messageID=9013669 - read note about uninstalling prior DIVX support before installing Perian.
    Perian doen't do WMV but it's handy to get many things to play in Quicktime.
    Note, if these are protected WMV, nothing on a Mac will play those (unless you also have Windows installed).

  • I am trying to make a time lapse video with Premier Element 13. When trying to publish it at about 15% of work done it stops and in a new screen it says an unknown error, what am I doing wrong?

    I am trying to make a time lapse video with Premier Element 13. When trying to publish it at about 15% of work done it stops and in a new screen it says an unknown error, what am I doing wrong?

    Click on the blue Internet Recovery in nbar's post. That is a link to what computers can run Internet Recovery.
    Do a backup,  preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors.  Reformat the drive using Disk Utility/Erase Mac OS Extended (Journaled), then click the Option button and select GUID. Then re-install the OS.
    OS X Recovery
    OS X Recovery (2)
    When you reboot, use Setup Assistant to restore your data.

  • Error code 4260 spontaneously starting to appear when trying to burn a CD.  Previously I burned many CDs from iTunes library, no problem.

    How do I fix Error Code 4260 when trying to burn a CD from the iTunes library, please?  Previously I had no problem.  Thanks.

    I am having the same problem. Did you resolve this error?

  • Suddenly, *only with Firefox* all computers in the house show (Error code: ssl_error_rx_record_too_long) when trying to access any Google product.

    Today, all laptops in the house (latest ver of FF) began throwing the error:
    (Error code: ssl_error_rx_record_too_long)
    When trying to access any Google products: gmail, Google+, analytics, Google website, etc

    Aha! I'm in South Surrey, BC. I've got a call into a Shaw tech.

  • I get error code 5002 when try to buy John Goodwin tune, but no problem with buying other titles

    I get error code 5002 when trying to purchase any titles from John Goodwin "She Lay Her Whip Down." I can buy other songs but not this. Benn trying for days.  What is this code? I just want to buy a song.

    Hi
    Error -50 paramErr  Error in user parameter list
    Can there be any external hard disks - if so How is/are it/they formatted ? Must be Mac OS Extended (hfs) if used for Video.
    UNIX/DOS/FAT32/Mac OS Exchange - works for most but not for VIDEO.
    What this means in Your situation is above me.
    • free space on internal boot hard disk? How much ?
    Video codec
    • streamingDV, AIC etc. (not .avi, .mp4, .m4v, .wmv etc as they are containers not codecs)
    Pictures
    • in what format ? .jpg, .bmp, .tif, else ?
    Audio
    • from where/what format ? iTunes, .avi, .mp3, .aiff, else ?
    The "com.apple.iMovie.plist" file
    Many users has not observed that there are TWO libraries.
    • Library - at root level
    • Library - in user/account folder - THIS IS THE ONE to look into
    from Luke Burns
    I fixed the problem.. but it was very, very strange. I had a very long section for credits and set the line spacing to 1.0.. for some reason this caused it. I removed it, and it worked fine. I put it back, and I couldn't preview or play the video.
    I don't know why that could cause that big of a problem, but it did..
    Klaus1
    You need more free space on your hard drive.
    jonorparkerjon
    After phone support from apple I ended up creating a new project and adding all 117 clips back in individually till I found out what clips flagged and would not allow me to export. I had 3 I deleted and replaced and everything works now 1hr after tedious work....
    Where do Your material come from
    • Camera
    • External hard disk
    • USB-memory
    And all are connected so that iMovie can find it ?
    Yours Bengt W

Maybe you are looking for