Unknown HP file/app not working in Win 8.1/10

Hp Support Asst alerted me to a file update, I allowed it. I didn't make note of the filename, but I get an error msg every time it tries to finish loading. I can't find the file being executed under programs to uninstall it. It's been awhilesince I installed anything (other than Win 10). It was there before I upgraded & still there now (not working). How can I track down this file?

Hi,
First check  if all Windows updates are completed..If not complete all pending updates. Next check HP Support Assistant and check for pending updates and complete them too.
If problem continues perform a BIOS update for your model from the link below:
HP Pavilion 15-e020tu Notebook PC Drivers
If the above also doesnt solve the problem then try this:
Disable The Fn + Function Key Combination on Certain Models
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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