Unknown iPod Nano 7th Generation Problem

My iPod Nano is only a few months old and a few days ago I realized a huge problem. I picked it up to start listening to some music and then it turned off. The "Connect to Power" screen came on and I plug it into the charger. I left it there for a few hours and then when i went to check on it, the screen was white. I stared freaking out. I tried restarting it by hold the Home button and Sleep/wake button. It would show the apple logo, but start turning off and back on. The ipod would start heating up quickly and the screen would start blinking on and off pretty fast to the point where it is white again. I thought it was a battery issue even though I rarely used it, but I could send the iPod into disk mode and diagnostic mode.When in disk mode, the iPod would connect to iTunes for a little but after awhile it would say an error has occured. Restoring the iPod is not helping either. Please help in any way. I've tried everything I could. Thanks.

Make a Genius Bar appointment at your nearest Apple Store and get it serviced.

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TS1363 My iPod Nano 7th Generation couldn't be detected by iTunes when I plugged in. I tried resolving the issue by uninstalling the iTunes and then install it back again but yet still the same problem exist. Can you please help me to solve this issue?

My iPod Nano 7th Generation couldn't be detected by iTunes when I plugged in. I tried resolving the issue by uninstalling the iTunes and then install it back again but yet still the same problem exist. Can you please help me to solve this issue? I have already updated to the latest version of iTunes on my Windows 8 and I cannot synchronize my iPod for the time being. Please do help me to solve this problem. Thank You.

uninstall all iTunes,5 programes,this worked for me after reinstall them

Ipod nano 7th generation usb problem

New iPod nano 7th generation not being recognized when USB plugged in. Not showing a new device or anything. Have uninstalled/installed iTunes7. USBs working with other devices including iPhone4S. Using Windows 7 Home version with all updates. Have rebooted several times. No other USB devices plugged in while connecting new nano. Tried on another machine with Windows 7 Professional with same results - not working. Any suggestions? What am I missing? Any new drivers for 7th generation? Did see OS 1.01 already available for nano, but cannot download until PC and iTunes recognize the device. Thanks.

I figured out the problem. Very simple, but overlooked at first. It was the cable that came with the iPod nano. I plugged it into an outlet using my iPhone cube charger, then connected my nano. It would not recharge the nano. Went to the Apple store and exchanged it for one that charged the nano while there. When i plugged the new one into the PC it recognized the nano, opened iTunes and walked me thru the usual setup. Synced with no problems.
So check your cord.

My ipod nano 7th generation won't play anything and when i click "radio" it says to plug in headphones when they're in. Can anyone help me with this problem?

my ipod nano 7th generation won't play anything and when i click "radio" it says to plug in headphones when they're in. Can anyone help me with this problem?

Get a flashlight and make sure there is no obstruction/dirt/debris in the Nano headphone jack. Be sure you plug the headphones all the way in, the plastic on the headset jack should be flush with the body of the Nano.

IPod nano 7th generation battery problems

I fully charge my iPod nano 7th generation then turn it off. Two days later I go to use it and it and it was flat. What is going on?
sometimes i turn it off then it turns itself back on. But I sat and watched it after being charged and it stayed off but the next day it was still flat.
I really need to know what's going on. I would appreciate any help.

Hi Kelci27,
There are a couple of troubleshooting steps you should take with your iPod nano. First, I would suggest a reset. See this article -
How to reset iPod
http://support.apple.com/kb/HT1320
If your battery life issue persists, restore the iPod to factory condition. See this article -
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
Should it still not be working properly you may want to contact Apple to seek service. See this page -
iPod nano - Contact Us - Apple Support
http://www.apple.com/support/ipodnano/contact/
Thanks for using Apple Support Communities.
Best,
Brett L

Ipod Nano 7th Generation is saying Use Itunes to Restore. Itunes no longer recognizes my device

Please Help, My Ipod nano 7th generation was syncing. When I disconnected from my computer, I no longer had any music on it. When I plugged it back in Itunes prompted me to restore my Ipod. I went ahead and restored it, but it kept asking me to restore. When I unplugged my ipod, I got a white screen saying Use Itunes to Restore. Problem is Itunes no longer picks up my device. I've tried plugging it into different USB ports, I've tried to update Itunes to the newest version, and uninstalled and reinstalled itunes. I've tried to reset the ipod, but it still goes back to the white screen saying "Use Itunes to Restore". I've been trying everything. Please Help.
Thanks

No. You need iTunes on a computer to restore it. If you don't have iTunes you can download it from here:
http://www.apple.com/itunes/download/
If you don't have a computer, can you can try to borrow one with iTunes installed.

My iPod Nano 7th generation is not detected in Itunes

Hey there,
I have a iPod Nano 7th generation and I'm working with a Windows 7 64-bit version.
So when I got my iPod, I installed iTunes and everything went very well..
but today I tried to sync my iPod and it is not even detected from my iTunes or my computer.
I had the error -42110, but I found the solution on here, but it didn't work either.
I went through a lot of questions on here, but I couldn't find any solution for my problem
Has anyone got any idea?

well actually I did connect my iPod 3 days later or so to my charger, because a friend of mine asked me if I'm sure that the cable is not broken. So I connected it and it charged, when I thought "Well let's try on the computer again". I plugged it in and it was detected again.. so uhm I don't really know why it did not worked the last times.
So maybe try to restart your computer and turn off an on again the device and try it later on again.. maybe it will work then:)
I'm sorry I can't help more!

ITunes doesn't recognize IPod Nano 7th Generation

ITunes doesn't recognize my IPod Nano 7th Generation. I get a message saying "An IPod has been detected but could not be identified properly". My Windows 7 computer shows the IPod Nano as a removable drive until I launch ITunes at which point it disappears from the list of removable drives. I even disabled my security software (Norton 360 but not Spybot S & D) and it didn't solve the problem. Any suggestions..............Thanks

Hello Aruniem,
The article linked below provdies information and steps that can help resolve this issue.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen

Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens.

Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens. I have tried uninstalling & re-installing Itunes but this didnt help.
Does anyone have any ideas?
Thanks for your help.

I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen. In the sidebar (along left side of screen), there are two headings (Settings and On My Device). Under Settings, click on Music. To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box at the top for Sync Music. That turns ON automatic syncing for music. Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod). Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below. Then click Apply.

Ipod Nano 7th generation touch interface is now screwed with due to apple update.

Hi, I recently purchased a new laptop switching over from a macbook pro 2010 of which the logicboard died. In this newly configured windows 7 64 bit laptop I downloaded the latest itunes. I then connected my ipod nano 7th generation to it and it requested to format it since it was formatted for a mac. I did so and restored my ipod nano 7th generation. After this however my previously perfectly working nano touch interface (swiping, touch to select) is now completely messed up. This has to be due to the formatting and/or the new nano update or itunes update from apple. I can't even swipe to the right or left to move between screen interfaces on my nano anymore. As well the touch icons require double taps and have rectangular white selection boxes over each icon (NOT NORMAL)
Overall I am very displeased and want apple to fix this with either a new firmware nano 7th generation update or apple itunes update for windows 7 64bit. I'm thinking of buying a replacement iphone 4 but now that this issue is prevalent how can I TRUST Apple that nothing wrong will occur with connecting a new iphone 4 to my itunes on a windows 7 64 bit PC.
I am NOT the only one with this issue as you can check out for yourself: http://answers.yahoo.com/question/index?qid=20130727205241AAOmiuC
REASON FOR POSTING THIS HERE: I want more exposure to this issue. I couldn't get access to customer support since my ipod nano 7th generation is over a year old. This is cruel but whatever, Apple does what it wants and I will post this here to do what I want. Gain exposure to this defect that clearly Apple is not addressing since the above link displays a user with the same issue and posted the problem 3 months ago.
DO SOMETHING ABOUT THIS APPLE

Hi ImAMinion.
Very good question. I should have explained that part. VoiceOver changes how the navigation functions so it's a little tricky.
From the home screen I got to settings by swiping up and down instead of the normal left and right.
To open settings I first tapped once on the settings icon so that the box appeared around the icon. Then I double tapped the icon to open it.
I repeated the "tap once to get the box then double tap to open" process to navigate through the settings menu. Navigate to: Settings -> General -> Accessibility -> VoiceOver -> set to off. Once it's off the navigation will return to normal.
Hope that helps.

Windows can't find driver for ipod nano 7th generation

I just got the IPod Nano 7th generation. When I plugged I in the computer will pick up the apple mobile storage device usb driver, but I get an error for the iPod saying that no driver was found. I have tried connecting to different usb ports and also tried uninstalling anything related to the iPod or iTunes. So, any help would be appreciated.

Ok I fixed the problem I had. I went under device manager and right-clicked the ipod icon, and told it to update the driver. For the update though I didn't use the automatic search. I told it to search in the location (windows/winsxs) and it found the driver. I hope this helps somebody else.
Since I didn't mention it earlier I have Windows 7 64-bit.

My new ipod nano 7th generation will not sync with i tunes, followed all the apple on line trouble shooting ideas, this device will not show up in itunes but i can see it from explorer, windows 7 user.

ipod nano 7th generation will not sysc with i tunes is updated , device does not show up in itunes under devices but shows itself in explorer.ran diagnostics failed sync. about ready to take this back to best buy.

yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed. click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
click on music check mark music done and sync
problem solved
thanks apple

Ipod nano 7th gen problems synching

hello,
for the past 2 days, I have been battling an ipod nano synching issue. This ipod has been working flawlessly for the past year. And then all of the sudden, without warning, I tried to add additional music and I could not. I cannot remember the exact syntax of the error but it had something to do with the ipod not being recognized and required a restore to factory.
I have corrected the first issue where the ipod was not recognized and had to be factory restored. Each time I restored, it would not be recognized by itunes.
I installed itunes on another pc and the same ipod synched and reconnected just fine, pointing back to the itunes install on my primary machine.
I resolved the first issue on my primary machine by following ht1923.
However, now the problem I see is that even though the ipod connects successfully , to my primary machine , when I synch and add music, no music shows up on the ipod even though itunes says synch successful. The ipod says "no music".
ipod serial number: C8NJRFX4F0GV
my primary pc is an HP Elitebook, running windows 7 professional 64 bit version
All itunes software completed removed and reinstalled clean.
Thank you

I would like to chime in that I've confirmed this as a reproducible bug on my iPod Nano 7th generation. I have an iTunes library with an offending compilation, and to avoid any possible tagging incompatability, I've converted the files to AAC with clean tags containing the album, artist, title, and track number. The album artist is "Various Artists" and I've checked off the "Part of a compilation" box for each track in my library.
These tracks all show their correct artists when I sync this library to my iPhone. However, when I sync the exact same tracks to my iPod Nano 7th Gen, it choose a random artist from amongst all the artists within the compilation and shows that artist name on *every* track.
iPod Nano 7th Gen has a bug in the firmware for displaying artists correctly when they are part of a compilation. The OP is likely doing nothing wrong. Apple needs to issue new firmware. Alternatively, I cannot think of any decent workaround short of splitting off each track of the compilation into a separate album, which, would be a huge pain and likely impractical for most people.

Ipod Nano 7th generation suddenly stopped working!

I've had the new ipod nano 7th generation for about a month. It has suddenly stopped playing music through my headphones, the headphones are'nt broken and everything else is working fine, any suggestions to what the problem could be??

Is it still covered by warranty for replacement? If yes, I recommend to make that request. Cheers!

How can i load the device driver for my ipod nano 7th generation

When I plug in my ipod nano 7th generation (for the first time), I am getting a message about "unknown device" and "driver not installed properly". Can I manually load the device driver some other way?

Hi there Jen292,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

Unknown iPod Nano 7th Generation Problem

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