'Unknown problem. Please try again later' signing...
This is an unusual problem.
I can sign into facebook through the Ovi app with other facebook accounts, but when I try and sign into my facebook account it says
'Unknown problem.Please try again later.'
I tried changing my facebook signing in email address as it was the same as my ovi username.
If I get my username or password wrong it doesn't give that error, just the normal wrong username or password.
I've been trying to use the Ovi app for some weeks now and still have the same error everytime.
Any suggestions would be welcome...
Solved!
Go to Solution.
Attachments:
facebookprob.jpg 47 KB
When logged in, click the user account tab on the top right-> click privacy settings from the drop down menu->click the application and internetsites link down left on the site which you get to and make sure that you have activated application plattforms so you can use those.
If it's allready activated: remove all applications which are allowed to be used for facebook. Then deactivate the setting and activate again. Then log off face book and see if you can log on your account via social again.
I have translated this from Norwegian to English, so there might be a few wrong words, but hopefully you understand it anyway.
Similar Messages
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My iMac is a 2012 2.7 Ghz Intel Core i5. When I sign into my apple ID a unknown error pops up and says to please try again later. Right now I am running OS X 10.8.5. Anyone knows how to fix this please let me know. Thanks.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
I cannot sign in to the App Store.
I changed countries a few months ago and updated all my account info and everything was working fine, until recently, while trying to upgrade my softwear to Mavericks, which I cannot do. My apple Username and password work fine on iTunes and on my iPhone. I can also access all my account info when I sign in through the website. It just will not work for the App Store on my Mac Pro.
When I click "Welcome" under Quick Links it asks me to sign in. I sign in with my Apple Username and Password and then it DOES NOTHING
When I click on "Free Upgrade" and then "Install" on the mavericks software, it asks me to sign in again. This time it says "unknown error" and then it says "We cannot complete your request. There has been an error in the App Store. Please try again later. (4)"
I''m completely blocked. I cannot procede without being able to update my software.
Please help me.
RheaYou could try this.
Back up all data.Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Credit for this solution to ASC member luis.pinhor. -
When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.
I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828 -
Each time I click on "sign in" , OR EVEN "create a new account", it keeps giving me a message to some effect of, "An error has occured, please try again later." It also includes some four or five digit number in parenthesis. I've tried to fix this but have no clue how to remove the error message and proceed. Can someone please give me a break-down of how to fix it? I need to redeem a gift card, and also obviously want to have access to purchase other items. Thanks.
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272 -
I continue to receive message that "We could not complete your iTunes Store request. An unknown error occurred (4002). Please try again later." This has been happening every time iTunes Match runs in background. Any suggestions for a cure?
Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps -
I have a new MacBook Pro 15" Retina with OSX Mountain Lion 10.8.3 (just did the combo update)
iPhoto 11 (9.4.3) is installed and freshly updated.
I used to share photos from iPhoto directly from my previous computer (a 2009 MacBook Pro running OSX Leopard).
It doesn't seem to work anymore on my new computer. When I try to connect to facebook, I keep having the same message :"An unknown error occurred, please try again later".
I am in China, where Facebook is blocked, but I have a VPN on (Astrill), simulating a connection from LA. I have no problem at all to access Facebook from Chrome, Safari and Skype.
I am sure that I am typing the right username and password.
I made sure iPhoto wasn't blocked in my facebook app settings.
I tried to delete the account, closing iPhoto and relaunching. It still does not work.
I tried to delete the com.apple.iphoto.plist from Library/Preferences (as suggested on another thread in this forum). It didn't do anything.
It is getting very frustrating and I really don't want to throw my new computer through the room. Anyone managed to solve this issue ?
Thanks.It is peculiar, that Chrome, Safari, and Skype can access FB, but not the iPhoto uploader.
Do you see any error messages/ diagnostics in the Console Window, when you try to connect to Facebook?
Launch a Console window from Applications > Utilities and clear the Console Window. Then try to upload. Are there any new messages?
And also launch a Terminal and have a look, if "facebook.com" is properly resolved:
Type
ping facebook.com
into the window. Do you see any transmissions? What is the IP address used?
I see:
PING facebook.com (173.252.110.27): 56 data bytes
64 bytes from 173.252.110.27: icmp_seq=0 ttl=243 time=110.486 ms
64 bytes from 173.252.110.27: icmp_seq=1 ttl=243 time=109.365 ms
64 bytes from 173.252.110.27: icmp_seq=2 ttl=243 time=110.101 ms
64 bytes from 173.252.110.27: icmp_seq=3 ttl=242 time=109.829 ms
64 bytes from 173.252.110.27: icmp_seq=4 ttl=242 time=111.323 ms
64 bytes from 173.252.110.27: icmp_seq=5 ttl=242 time=110.346 ms
64 bytes from 173.252.110.27: icmp_seq=6 ttl=242 time=110.708 ms
64 bytes from 173.252.110.27: icmp_seq=7 ttl=242 time=112.685 ms
64 bytes from 173.252.110.27: icmp_seq=8 ttl=243 time=124.256 ms
64 bytes from 173.252.110.27: icmp_seq=9 ttl=243 time=112.106 ms
^C
--- facebook.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 109.365/112.120/124.256/4.159 ms
Try the same with "dig":
dig facebook.com
; <<>> DiG 9.8.3-P1 <<>> facebook.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25051
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;facebook.com. IN A
;; ANSWER SECTION:
facebook.com. 775 IN A 173.252.110.27
;; Query time: 11 msec
can you "ping" facebook? -
When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple. -
An unknown error occurred (-50). There was an error in the iTunes store. Please try again later.
An unknown error occurred (-50). There was an error in the iTunes store. Please try again later. I receive this message when prompted to type in log in information while attempting to authorize my computer and when i attempt to log in to the itunes store in itunes.
Try reset winsock and see if error will go away.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Why am I receiving an "unknown error message" when I attempt to upgrade my X OS from 10.8 to Yosemite? It says "There was an error in the App Store. Please try again later (4)." This happens only when I check for updates/upgrades for my software and then try to upgrade Yosemite in the App Store. Thanks for any help!
Hi.
I'm having the same problem. Could you tell me how you resolved it.
Thanks
Aliquatpat. -
Windows 7: "Lightroom has experienced an unexpected Sign In failure. Please try again later."
Lightroom sync with the iPad app had been working wonderfully for me. Suddenly, in the Windows desktop app, I'm signed out, and trying to sign in results in, "Lightroom has experienced an unexpected Sign In failure. Please try again later." To my knowledge nothing changed on my PC to trigger this issue, and I had been using the sync multiple times daily when the error suddenly cropped up. Creative Cloud remains cheerfully signed in.
Other Mac-related threads mention a similar error that includes something to the effect of "(attempt to index a nil value)," but that parenthesized message does NOT appear in this case, and needless to say the Mac solution that has been posted for this problem (http://helpx.adobe.com/lightroom/kb/error-unexpected-sign-failure-occurs.html) doesn't apply to a PC.
Any suggestions/solutions would be appreciated. Thanks!
Update 4/29/14: After having changed nothing, I am able to sign in to Lightroom again (although the sign in does not persist when I close Lightroom). I had a case pending with Adobe support, that had been escalated; perhaps over the past day they did something behind the scenes to solve my primary sign-in issue, but if so, they didn't communicate it to me.
Message was edited by: DoNotWantAScreenNameI got the same error in Windows 7. Here's what I found - jump ahead if you find the technical terms confusing.
For me, it turned out to be a network configuration problem related to IPv6, as Ary Gunawan has said. In simple terms, Windows claims that it has a working IPv6 setup, and therefore Lightroom tries to connect to an IPv6 address instead of an old-school IPv4 one, and that fails.
I haven't been able to establish with certainty if it is a local problem in my network config, or related to my ISP, or if Adobe screwed up. What I do know is that Lightroom returns an extremely unhelpful error message, doesn't provide an error log of any sort, and fails to switch to IPv4 when there is an problem.
Disabling IPv6 support in Windows worked for me, but may cause unwanted side effects because Windows relies on it (says Microsoft). It's better to make Windows prefer IPv4, but leave IPv6 in place.
So I fixed it with a tool called "Prefer IPv4 over IPv6" (Microsoft Fix it 50410), available at http://support.microsoft.com/kb/2533454 . After running it and rebooting, LR did work.
If you try the fix but need to go back to the Windows default configuration for whatever reason, just run the tool "Prefer IPv6 over IPv4" from the same page.
More configuration tools, including one to completely turn off IPv6, are available at http://support.microsoft.com/kb/929852 .
Good luck! -
Sign-In msg: iTunes is temporarily not available. Please try again later.
I cannot sign into iTunes with my PC since downloading update. The store loads, but I cannot sign in. The message says: Itunes is temporarily not available. Please try again later. I have windows 7 pro, 64 bit, an authorized computer, and downloaded the latest iTunes update. Been at least four days now....
So far, Apple support has responded once and had me uninstall everything, literally everything, pertaining to Apple, including QuickTime. Then, reinstall iTunes. They did not mention reinstalling QuickTime, but I now have done that too since nothing improved otherwise. Still cannot sign into my account for the store. Am waiting for the latest Apple support response, but would appreciate hearing from anyone who has this problem and found a way out of it.
Someone suggested that I try to authorize my computer even though it is already authorized because that worked for them, but that did not work for me--Still cannot sign into my account in order to complete the so-called authorization.
I wonder what is next after I can finally sign on--iPhone, iPad, iPods recognition and/or synch problems...? I cringe.is this related to collab suite. if ys pls post in collab suite forum. this is reports forum
-
When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
Can anyone help solve this problem?I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above -
Hi
I had Windows 8 installed on my corporate laptop till last week and as the OS crashed, I have re-installed the system with 8.1 and it has Office 2013 installed with my corporate ID. It is signed in Corporate credentials by default. But when I am trying to
use Switch Account option and trying to login with my Microsoft ID to sync my notebooks, it throws an error : "There is a problem with your account. Please try again later".
Note that My Microsoft is active and i am able to access the pages online.
Pls help with me with a resolutionHi Raj_Tan,
Thank you for posting this issue on the TechNet community forums.
From the description I understand that you're having problems signing into OneNote 2013 with your Microsoft account and that it's giving you an error: "There is a problem with your account. Please try again later". You mentioned you are able to
access the pages online.
Could you please try the following:
Check if you are able to login to other office apps with your Microsoft account.
Check if you are able to login to the OneDrive app using your Microsoft account.
Try emptying all saved passwords from the credential manager:
http://windows.microsoft.com/en-GB/windows7/remove-stored-passwords-certificates-and-other-credentials
Although this link applies to Windows 7, the process is the same in Windows 8.
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