Unknown server error (30641)- BB playbook- when trying to create BB ID

unknown server error (30641)- During set up, it asks that you create a Blackberry ID for the BB playbook. Then it shows unknown server error (30641)- I plug it to my computer and download the Desktop manager which ask to update it. I did then it told me disconnect Playbook, install BB ID and plug into PC again. But I got server error again. I am stuck on server error. can you by pass the ID set up and get the BB playbook working and the ID thing after? The ID is not even some critical security feature that must come before the enjoyment of the product. I am really frustrated with my brand new device and my money is wasted. If BB has no fix for this I want my money bacck.
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Article ID: KB28198 "Error Id: 30641" is encountered when creating a BlackBerry ID with BlackBerry App World on a smartphone
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