Unknown server error in Bi Excel addin

Hi All
Recently we have developed some reports for excel addin and when we are trying to run we are getting an error "Unknown Server error" , where if we run different report from the same folder , we are getting the prompts and were able to run them.
In the newly created report , we have used reference filters , that are filters which are saved and used in different reports , we have added them in this report. Is this issue ? I have shared those filters for a sect of groups which run these reports , even then we are getting the same issue.
Can somebody help me on this?
Regds
Mano

Mano,
Can you enable tracing (Oracle BI -> Prefrences -> Advanced ->Check all boxes in the Advanced tab for tracing.Navigate to Drive\Program Files\Oracle\BIOfficeExcel\Log ) and paste the log error here?
Also make sure "Access SOAP" privilege is granted to everyone.
Regards,
Dpka

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