Unknown Server Error, sign in is currently unavailable We are unable to access your account Please try later
Completely stuck at this point?
Snapsvideo which Adobe software or service are you receiving this error in? Also which operating system are you using?
Similar Messages
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"we are unable to process your request please try again later" error message after restoring my iPhone! HELP!
I am having the same issue. I when I try to donw load a program after I get and email that says the latest epsidoeds is ready to downloae. This just statrted the other day. I am seeing this problem show up on other forums as well.
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Unknown server-error, sign-in not available
Hi.
First of all, sorry for my bad english. However, I hope you'll understand my question. Since a few weeks, I cannot sign-in in the adobe desktop-launcher to update my apps or download new apps. Even when I start it from within the browser the sign-in ends in the following message:
"Unknown server error. The registration is currently not available (no access to your account). Please try again later."
Any ideas?
Kind regards
B.A.W.Snapsvideo which Adobe software or service are you receiving this error in? Also which operating system are you using?
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Still getting "Unknown Server Error" when trying to log into CC Desktop App
Hi -- I signed up for the early access file/font sync and received my email saying "You're In..."
When I used the link in that email to download the CC Desktop App and when I launch it, I'm still receiving the error "Unknown Server Error" Sign in is currently unavailable. We are unable to access your account. Please try again later.
Anyone run into a similar situation or have thoughts on how to remedy this?
Thanks in advance!
KristinaSolution 2 from this help article http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html should resolve the problem.
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Creative Cloud - Unknown Server Error [OSX 10.8.4]
Hi,
I've been searching the forums for a while and have not found a soultion to this problem.
When ever I try and log into CC to update my apps I get the following message:
"Unknown Server Error - Sign in is currently unavailable. We are unable to access your account. Please try again later."
I've already tried uninstalling and reinstalling, attempted to clear the cache but I cannot find the opm.db file anywhere. Even through a search.
Can anyone help?Alright. I was being a noob.
I was in the wrong OOBE folder. The one that the solution referenced is in the hidden libraries folder.
If anyone else comes across this probelm, here's how to access the folder: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Thanks for your help KRupani. -
Unknown server error - creative cloud login
For the past week I have got the following message when trying to log into creative cloud: 'unknown server error. Sign in is currently unavailable. We are unable to access your account. Please try again later.' I am able to access my adobe account via the website but can not download any updates without creative cloud login working. Please help.
Which operating system do you have?
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Launch Creative Cloud. -
How can I solve an "Unknown server error"?
I've been trying since YESTERDAY to download the Photoshop trial and it keeps saying that an "unknown server error" occurred with the message: "Sign in is currently unabailable. We are unable to access your account. Please try again later."
- Always when it happens I AM logged in on the website. It can't be a login issue
- I have already uninstalled and installed again the Creative Cloud app
- I have already restarted the computer
- I have already signed out and in again on the website
- I have already closed and opened the Creative Cloud window a thousand times
- And I have already tried later
I don't know what else to do, and this thing is delaying my work.Hi Prii,
Please refer the KB : http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html -
"Sign in is currently unavailable. We are unable to access your account. Please try again later." message is what i continue to get. - I just subscribed to the Adobe CC and are trying to log in. HELP!!
same here in Belgium.. and the DPS panels also aren't able to login, cursor is spinning but even local folio's arent't accesible ????
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CC Keeps telling me Unknown server error when trying to sign in
please help! this has been going on for 2 days now... says sign in is currently unavailable to please try again later.
HI,
Please try the following document.
http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Thanks
Kapil -
Sign in failed - Unknown server error (-2) when trying to sign in to new playbook
I get the message "Sign in failed - Unknown server error (-2)" when I try to login to the Blackberry ID page of a new playbook during initial setup. This prevents me from continuing and using my device. A similar error message appears when I tap "Forgot password?" which is An unknown error has occured. Please try again (-2)
I have tried what others have done when they have unknown error (-6) which is turn off playbook and plug into desktop manager then update to reflash, but I continue to get the same error.
I know my BB ID username and password are correct because I can login to the web with them. Not sure what to do next.Just to test the simple things first, did you try to sign in using another credential?
If only yours fails, then is a RIM issue, otherwise is indeed your Playbook failure.
--- Catalonia, next state in Europe ----
Use the "solved" or "Like" icons if my answer helped you.
BES10 administrator for several customers.
"SMPTE Calculator" timecode APP developer for BB10 -
Sign in failed : unknown server error (-6)
Hello,
am facing lot of huddles with the initial setup in my playbook.. Now i completed the s/w updates and installed the new s/w. but now facing one more problem. when i enter my blackberry UserID and password on the blackberry ID page., i get an error message as Sign in Failed! Unknown server error (-6). wanna to know why this error messasge poped up ? and the resolution. I went through many posts on this and tried to install desktop manager 6.0.1 but failed in installing in my PC (XP SP 3). some issue with cerificate..as windows doesn't validate the certificate..
I don't understand setting up the initial setup in BB PB is why so complex and miserable ?
Please help me with strong solution.
Thanks in advance..Marju006,
Is this the full error message displayed when trying to login?
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
ERROR: This site is currently unavailable.
I receive this message when I try to upload my site to Adobe Business Catalyst I signed up for the monthly subscription with one free hosting site. So is my site hosting still ABC?
Not sure what's happening since my trail version stopped.
ERROR: This site is currently unavailable. For more information please contact: muse. what phone number do I use to contact Muse........ The support team at Adobe don't seem to know any answers.. I have been on the phone for hours and keep getting pasted from one person to the other...Here's what i want to do... design in Muse host in ABC, (hosting 5 sites) I have an adobe ID. I'v paid for Muse and hosting of one site....
Hope someone can help!!!these are the messages i get. It's only giving me the option for a new site...but this is not a new site.....it's the same site that i had with the trail version......I did change from a pc to a mac... my site was palestine http://palestine21.businesscatalyst.com/
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Here is the actual error message I get:
Sign out is currently unavailable.
Quit your browser to sign out of MobileMe.
Die Abmeldefunktion steht vorübergehend nicht zur Verfügung.
Beenden Sie bitte Ihren Browser, um sich bei MobileMe abzumelden.
La fermeture de session est actuellement indisponible.
Veuillez quitter votre navigateur pour vous déconnecter de MobileMe.
ただ今サインアウトできません。
お使いのブラウザを終了して、MobileMeからサインアウトしてくださIt's all very easy,just go to the Help in the top left of Mozilla and select Trouble Shooting Information and then select Reset Firefox.When it has finished and restarted I went to Tools/Options/Advanced/Updates and selected the Check for updates but let me choose button.This will save all your Info to your computer as as file and will reset Firefox with no popup rubbish.No need for all malware checks and deleting Firefox
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Still problems with "unknown server error"
I followed the solutions in document (linked posted by Ken G Rice on 23/07/13) but am still getting "unknown server error" when attempting to sign in to Creative Cloud from my desktop. I'm using Mac OS 10.8.4. Would that cause a problem?
I spoke with Gold Support. One assumption after the conversation is that ConCast(Comcast) is throttling me. The upload times out. It does end up correct on my iPad in Adobe Content Viewer and I have since sent this issue to the App store and all is well. Even with these update issues happening the whole time.
I cut larger stories in to smaller chuncks for tests. They worked in pieces but then a certain section would not after it worked earlier. I've had smaller stories work fine for a couple of updates then all of a sudden would not. Then they would work gain on the 3rd retry.
Add any video of any size and I can count on the error message.
They content is making it to your servers but I'm getting error messages but when I get the error message it is usually right at the spot you see above in my attached image.
I need to talk with Comcast and see what they have to say and take it from that point. I need to get this figured out. I burned too much time dealing with it.
Thanks,
Ron
Fly & Light Tackle Angler -
Unknown server error (-6) Help me please...
Hi everyone from Turkey. My problem is ; i have updated my Playbook to the final version (2342) when update finished setup started with setup device wanted my blackberry id username and password , i tried my login to my account and device says; Sign in Failed - Unknown server error (-6) , also i tried to create a new blackberry id but it continuesly says the same thing , what can i do for it ? i also tried to connect it with pc but when i opened the desktop manager it says first finish the setup on the playbook ????
Marju006,
Is this the full error message displayed when trying to login?
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!
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