Unknown Server Error - Warrenty and Parts

I am encountering an 'Unknown Server Error'.
When querying in the ThinkVantage > Help Center > System Information,
the 'Advanced' button operates properly, but clicking the 'Warrenty & parts' button returns
'QueryInfoStatusCode() returned 500'
Clicking on 'Ok' returns 'Unknown Server Error'.
Anybody got a clue where to start

Welcome to the forum!
You may want to try again tomorrow, parts of the system/site were down when I was trying to check some other stuff, and IBM personnel confirmed it.
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

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