Unknown Status: the dependency service or group failed to start AFTER upgrading to WIN10

EDITED: Need some help with SATELLITE P50-BP/N: PSPNSU-00M004  First, after upgrading to win10, the bluetooth stopped working.did play around the device manager, checked the intel wireless 7260 driver and found a USB decriptor error.after thinking and eating and drinking, I thought that maybe I need to install the latest chipset driver for win8.Download the driver from intel's website. . . . . . then pooof bluetooth started to work again..... NOW..... Another problem came in, function keys stopped working but only from f1-f4. I reinstalled TVAP and good, my keys are back. Then another one came in, my wifi stopped working saying it has Unknown Status. so I see now this message that the dependency failed to start. tried to runnetsh winsock reset

EDITED: Need some help with SATELLITE P50-BP/N: PSPNSU-00M004  First, after upgrading to win10, the bluetooth stopped working.did play around the device manager, checked the intel wireless 7260 driver and found a USB decriptor error.after thinking and eating and drinking, I thought that maybe I need to install the latest chipset driver for win8.Download the driver from intel's website. . . . . . then pooof bluetooth started to work again..... NOW..... Another problem came in, function keys stopped working but only from f1-f4. I reinstalled TVAP and good, my keys are back. Then another one came in, my wifi stopped working saying it has Unknown Status. so I see now this message that the dependency failed to start. tried to runnetsh winsock reset

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            at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1922)
            at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1846)
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1825)
            at java.lang.Runtime.loadLibrary0(Runtime.java:823)
            at java.lang.System.loadLibrary(System.java:1036)
            at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
            at java.security.AccessController.doPrivileged(Native Method)
            at java.awt.Toolkit.loadLibraries(Toolkit.java:1605)
            at java.awt.Toolkit.<clinit>(Toolkit.java:1627)
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at com.sun.jmx.trace.Trace.out(Trace.java:180)
            at com.sun.jmx.trace.Trace.isSelected(Trace.java:88)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.isTraceOn(DefaultMBeanServerInterceptor.java:1830)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:929)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:916)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
            at com.sun.jmx.mbeanserver.JmxMBeanServer$2.run(JmxMBeanServer.java:1195)
            at java.security.AccessController.doPrivileged(Native Method)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.initialize(JmxMBeanServer.java:1193)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:225)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:170)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.newMBeanServer(JmxMBeanServer.java:1401)
            at javax.management.MBeanServerBuilder.newMBeanServer(MBeanServerBuilder.java:93)
            at javax.management.MBeanServerFactory.newMBeanServer(MBeanServerFactory.java:311)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:214)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:175)
            at sun.management.ManagementFactory.createPlatformMBeanServer(ManagementFactory.java:302)
            at java.lang.management.ManagementFactory.getPlatformMBeanServer(ManagementFactory.java:504)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.launchPoller(PlatformMBeanPoller.java:73)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
            at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
            at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
            at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
            at java.lang.Thread.run(Thread.java:743)
    -:0:-: TraceLog message 1245
    |4ab25da4-f37d-97ff-b2ad-a97877076bb3|2014 06 19 14:04:22:399|-0400|Information|Information|>=|S| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200||}|0|1|0|1|-|-|-|-|-|-||||||||||||SessionManagerFactory::createInstance: 00.957
    -:0:-: TraceLog message 1246
    |d3abc036-3e0f-728a-7dba-e3b540d39fe6|2014 06 19 14:04:22:451|-0400|Error| |>>| | |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.bridge.JavaBridgeMain||Could not initialize processing subsystem
    java.lang.ExceptionInInitializerError
            at com.businessobjects.dsl.framework.session.SessionContribution.register(SessionContribution.java:71)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.initializeExtensionPoint(SessionManagerFactory.java:377)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.createInstance(SessionManagerFactory.java:340)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.getInstance(SessionManagerFactory.java:205)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.UserSecurityCalculator.<clinit>(UserSecurityCalculator.java:38)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.SecurityCalculator.<init>(SecurityCalculator.java:89)
            at com.businessobjects.ras21.servercore.bridge.servant.SLUserSecurityServant.<init>(SLUserSecurityServant.java:125)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runServants(JavaBridgeMain.java:224)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runAdapter(JavaBridgeMain.java:56)
            at com.businessobjects.ras21.servercore.servercontainer.ProcChildMain.main(ProcChildMain.java:141)
    Caused by: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:243)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.<clinit>(OsgiPlatform.java:109)
            ... 10 more
    Caused by: java.lang.reflect.InvocationTargetException
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContribution(OsgiPlatform.java:646)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperty(OsgiPlatform.java:622)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperties(OsgiPlatform.java:580)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromPropertiesFile(OsgiPlatform.java:326)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsInternal(OsgiPlatform.java:281)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:239)
            ... 11 more
    Caused by: java.lang.NoClassDefFoundError: sun/awt/SunToolkit : cannot initialize class because prior initialization attempt failed
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at sun.awt.AppContext$6.getContext(AppContext.java:822)
            at sun.misc.SharedSecrets.getJavaAWTAccess(SharedSecrets.java:144)
            at java.util.TimeZone.getDefaultInAppContext(TimeZone.java:635)
            at java.util.TimeZone.getDefaultRef(TimeZone.java:523)
            at java.util.TimeZone.getDefault(TimeZone.java:515)
            at java.text.SimpleDateFormat.initializeCalendar(SimpleDateFormat.java:598)
            at java.text.SimpleDateFormat.<init>(SimpleDateFormat.java:496)
            at org.eclipse.emf.ecore.impl.EFactoryImpl$SafeSimpleDateFormat.<init>(EFactoryImpl.java:712)
            at org.eclipse.emf.ecore.impl.EFactoryImpl.<clinit>(EFactoryImpl.java:730)
            at com.businessobjects.mds.universe.UniverseFactory.<clinit>(UniverseFactory.java:26)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.<init>(UniversePackageImpl.java:106)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.init(UniversePackageImpl.java:142)
            at com.businessobjects.mds.universe.UniversePackage.<clinit>(UniversePackage.java:62)
            at com.businessobjects.mds.services.internal.MdsModelContribution.register(MdsModelContribution.java:14)
            ... 21 more
    Caused by: java.lang.UnsatisfiedLinkError: Can't load library: /bobje/sap_bobj/enterprise_xi40/linux_x64/headless/libmawt.so
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1807)
            at java.lang.Runtime.load0(Runtime.java:770)
            at java.lang.System.load(System.java:1011)
            at java.lang.ClassLoader$NativeLibrary.load(Native Method)
            at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1922)
            at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1846)
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1825)
            at java.lang.Runtime.loadLibrary0(Runtime.java:823)
            at java.lang.System.loadLibrary(System.java:1036)
            at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
            at java.security.AccessController.doPrivileged(Native Method)
            at java.awt.Toolkit.loadLibraries(Toolkit.java:1605)
            at java.awt.Toolkit.<clinit>(Toolkit.java:1627)
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at com.sun.jmx.trace.Trace.out(Trace.java:180)
            at com.sun.jmx.trace.Trace.isSelected(Trace.java:88)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.isTraceOn(DefaultMBeanServerInterceptor.java:1830)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:929)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:916)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
            at com.sun.jmx.mbeanserver.JmxMBeanServer$2.run(JmxMBeanServer.java:1195)
            at java.security.AccessController.doPrivileged(Native Method)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.initialize(JmxMBeanServer.java:1193)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:225)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:170)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.newMBeanServer(JmxMBeanServer.java:1401)
            at javax.management.MBeanServerBuilder.newMBeanServer(MBeanServerBuilder.java:93)
            at javax.management.MBeanServerFactory.newMBeanServer(MBeanServerFactory.java:311)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:214)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:175)
            at sun.management.ManagementFactory.createPlatformMBeanServer(ManagementFactory.java:302)
            at java.lang.management.ManagementFactory.getPlatformMBeanServer(ManagementFactory.java:504)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.launchPoller(PlatformMBeanPoller.java:73)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
            at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
            at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
            at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
            at java.lang.Thread.run(Thread.java:743)
    -:0:-: TraceLog message 1247
    |7fad3c80-8dfb-1944-911f-4d98498f150a|2014 06 19 14:04:22:491|-0400| |Fatal|  |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||Caught Error at top level
    java.lang.ExceptionInInitializerError
            at com.businessobjects.dsl.framework.session.SessionContribution.register(SessionContribution.java:71)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.initializeExtensionPoint(SessionManagerFactory.java:377)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.createInstance(SessionManagerFactory.java:340)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.getInstance(SessionManagerFactory.java:205)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.UserSecurityCalculator.<clinit>(UserSecurityCalculator.java:38)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.SecurityCalculator.<init>(SecurityCalculator.java:89)
            at com.businessobjects.ras21.servercore.bridge.servant.SLUserSecurityServant.<init>(SLUserSecurityServant.java:125)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runServants(JavaBridgeMain.java:224)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runAdapter(JavaBridgeMain.java:56)
            at com.businessobjects.ras21.servercore.servercontainer.ProcChildMain.main(ProcChildMain.java:141)
    Caused by: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:243)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.<clinit>(OsgiPlatform.java:109)
            ... 10 more
    Caused by: java.lang.reflect.InvocationTargetException
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContribution(OsgiPlatform.java:646)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperty(OsgiPlatform.java:622)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperties(OsgiPlatform.java:580)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromPropertiesFile(OsgiPlatform.java:326)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsInternal(OsgiPlatform.java:281)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:239)
            ... 11 more
    Caused by: java.lang.NoClassDefFoundError: sun/awt/SunToolkit : cannot initialize class because prior initialization attempt failed
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at sun.awt.AppContext$6.getContext(AppContext.java:822)
            at sun.misc.SharedSecrets.getJavaAWTAccess(SharedSecrets.java:144)
            at java.util.TimeZone.getDefaultInAppContext(TimeZone.java:635)
            at java.util.TimeZone.getDefaultRef(TimeZone.java:523)
            at java.util.TimeZone.getDefault(TimeZone.java:515)
            at java.text.SimpleDateFormat.initializeCalendar(SimpleDateFormat.java:598)
            at java.text.SimpleDateFormat.<init>(SimpleDateFormat.java:496)
            at org.eclipse.emf.ecore.impl.EFactoryImpl$SafeSimpleDateFormat.<init>(EFactoryImpl.java:712)
            at org.eclipse.emf.ecore.impl.EFactoryImpl.<clinit>(EFactoryImpl.java:730)
            at com.businessobjects.mds.universe.UniverseFactory.<clinit>(UniverseFactory.java:26)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.<init>(UniversePackageImpl.java:106)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.init(UniversePackageImpl.java:142)
            at com.businessobjects.mds.universe.UniversePackage.<clinit>(UniversePackage.java:62)
            at com.businessobjects.mds.services.internal.MdsModelContribution.register(MdsModelContribution.java:14)
            ... 21 more
    Caused by: java.lang.UnsatisfiedLinkError: Can't load library: /bobje/sap_bobj/enterprise_xi40/linux_x64/headless/libmawt.so
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1807)
            at java.lang.Runtime.load0(Runtime.java:770)
            at java.lang.System.load(System.java:1011)
            at java.lang.ClassLoader$NativeLibrary.load(Native Method)
            at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1922)
            at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1846)
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1825)
            at java.lang.Runtime.loadLibrary0(Runtime.java:823)
            at java.lang.System.loadLibrary(System.java:1036)
            at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
            at java.security.AccessController.doPrivileged(Native Method)
            at java.awt.Toolkit.loadLibraries(Toolkit.java:1605)
            at java.awt.Toolkit.<clinit>(Toolkit.java:1627)
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at com.sun.jmx.trace.Trace.out(Trace.java:180)
            at com.sun.jmx.trace.Trace.isSelected(Trace.java:88)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.isTraceOn(DefaultMBeanServerInterceptor.java:1830)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:929)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:916)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
            at com.sun.jmx.mbeanserver.JmxMBeanServer$2.run(JmxMBeanServer.java:1195)
            at java.security.AccessController.doPrivileged(Native Method)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.initialize(JmxMBeanServer.java:1193)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:225)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:170)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.newMBeanServer(JmxMBeanServer.java:1401)
            at javax.management.MBeanServerBuilder.newMBeanServer(MBeanServerBuilder.java:93)
            at javax.management.MBeanServerFactory.newMBeanServer(MBeanServerFactory.java:311)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:214)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:175)
            at sun.management.ManagementFactory.createPlatformMBeanServer(ManagementFactory.java:302)
            at java.lang.management.ManagementFactory.getPlatformMBeanServer(ManagementFactory.java:504)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.launchPoller(PlatformMBeanPoller.java:73)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
            at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
            at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
            at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
            at java.lang.Thread.run(Thread.java:743)
    -:0:-: TraceLog message 1248
    |dd2a290d-c8ad-ebea-d1b5-3ebe783e598b|2014 06 19 14:04:22:491|-0400| |Fatal|  |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||BEGIN TRACING JVM PROPERTIES
    java.vendor = <SAP AG>
    sun.management.compiler = <HotSpot 64-Bit Tiered Compilers>
    os.name = <Linux>
    sun.boot.class.path = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/sapjvm-alt-rt.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/resources.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/rt.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/sunrsasign.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jsse.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jce.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/charsets.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jfr.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/classes:/bobje/sap_bobj/enterprise_xi40/java/wily/Agent.jar>
    ooc.orb.oa.thread_pool = <64>
    java.vm.specification.vendor = <Sun Microsystems Inc.>
    businessobjects.server.friendlyname = <halsapad12.DashboardDesignCacheServer>
    businessobjects.logs.home = </bobje/sap_bobj/logging/>
    java.runtime.version = <6.1.055>
    com.sap.vm.version = <10>
    businessobjects.ns = <hal-sapa-d12.dc.fmcna.com:6400>
    com.wily.log4j.defaultInitOverride = <true>
    user.name = <cbi>
    user.language = <en>
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    sun.arch.data.model = <64>
    java.endorsed.dirs = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/endorsed>
    sun.cpu.isalist = <>
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    file.encoding.pkg = <sun.io>
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    java.specification.name = <Java Platform API Specification>
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    java.home = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre>
    com.sap.vm.compressedoops = <true>
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    -:0:-: TraceLog message 1249
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      -loggingPath
      /bobje/sap_bobj/logging/
      -cache
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      CrystalEnterprise.XL.Query
      -nops
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      -fg
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      -libraryName
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    -:0:-: TraceLog message 1250
    |088b0565-be95-fe7f-e474-4e3c45773bbc|2014 06 19 14:04:22:492|-0400| |Fatal|  |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||11 threads are still alive in this JVM
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    Thread 'Thread[Business Objects - Sessions Clean up,5,main]' is still alive
    Thread 'Thread[Thread-2,5,main]' is still alive
    Thread 'Thread[Configuration Watch Heartbeat Heartbeat,5,Agent]' is still alive
    Thread 'Thread[Remove Metric Data Watch Heartbeat Heartbeat,5,Agent]' is still alive
    Thread 'Thread[Agent Heartbeat,5,Agent]' is still alive
    Thread 'Thread[Agent Execution,5,Agent]' is still alive
    Thread 'Thread[Agent ServerConnection,5,Agent]' is still alive
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    Kannan K

    Kannan,
    the error in your logs like "NoClassDefFoundError" etc. point us towards issues with jar files. either they are missing or not the correct ones.
    A general practice in such situation is to
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    OR
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    PS: please attach the logs to the thread instead of pasting the content.
    -Nikhil Nair

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