Unknown username greyed out in Apple ID login window

Good evening!
When I am trying to install updates from my App Store, I get asked to sign into my accound, understandably.
But this is what appears:
A completely unknown email address is already typed in and greyed out so I can´t change it to my own.
Anyone had this problem before?
I tried to search on google but came up short.
Regards,
Atli

A stranger's Apple ID appears on your Mac in conjunction with an update notice -
https://discussions.apple.com/docs/DOC-5261

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