Unkown device after upgrading from Windows 8.1 to Windows 10
Hi I have n HP 255 G3 Notebook and I have just upgraded from Windows 8.1 to Windows 10. An unknown hardware item has appeared in the Device Manager with the hardware ID "ACPI\VEN_ASD&DEV_0001". Could you please help me install the device properly? Kind regards Joey
Its your AMD graphics driver. See answer by Paul http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/need-drivers-for-hp-2000-ACPI-ASD0001-2/td-p/4780295
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ACPI\HPQ6001
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Hello,
I have hp Pavilion G6 1117tx model. i have upgrade from windows 7 to windows 8 Pro. after upgrading i have observed that on righ click option i have not fine CCC and Configure switachable graphic option is missing. so please help me how i can solve proble relationg to AMD redeon hd 7400 grphic card and intel hd 3000 series grphic switchable option.
Please help........
Mounal Patel
This question was solved.
View Solution.Hi,
Download and install the switchable graphics driver on the following link.
http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59147.exe
When the installation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
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You can also try to install the older version in compatible mode:
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I installed Windows 8.1 EE x64 as upgrade from Windows 8 EE x64 on my personal computer. After that RDP crashes very frequently.
Here is my errors from event viewer (I have Czech language so sorry for it)
Application Error (ID: 1000)
==================
General
Název chybující aplikace: mstsc.exe, verze: 6.3.9600.16384, časové razítko: 0x5215e2b5
Název chybujícího modulu: ntdll.dll, verze: 6.3.9600.16384, časové razítko: 0x5215f938
Kód výjimky: 0xc0000005
Posun chyby: 0x000000000002de46
ID chybujícího procesu: 0x1ef8
Čas spuštění chybující aplikace: 0x01ceb5de1d230682
Cesta k chybující aplikaci: C:\Windows\System32\mstsc.exe
Cesta k chybujícímu modulu: C:\WINDOWS\SYSTEM32\ntdll.dll
ID zprávy: 6e76e3a0-21d1-11e3-824d-005056c00008
Úplný název chybujícího balíčku:
ID aplikace související s chybujícím balíčkem:
Details
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-20T08:48:34.000000000Z" />
<EventRecordID>36478</EventRecordID>
<Channel>Application</Channel>
<Computer>JIRKA-PC.sandster.local</Computer>
<Security />
</System>
- <EventData>
<Data>mstsc.exe</Data>
<Data>6.3.9600.16384</Data>
<Data>5215e2b5</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.16384</Data>
<Data>5215f938</Data>
<Data>c0000005</Data>
<Data>000000000002de46</Data>
<Data>1ef8</Data>
<Data>01ceb5de1d230682</Data>
<Data>C:\Windows\System32\mstsc.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>6e76e3a0-21d1-11e3-824d-005056c00008</Data>
<Data />
<Data />
</EventData>
</Event>
Windows Error Reporting (ID: 1001)
=======================
General
Chybný blok 127057472, typ 4
Název události: APPCRASH
Reakce: Není k dispozici.
ID souboru CAB: 0
Podpis problému:
P1: mstsc.exe
P2: 6.3.9600.16384
P3: 5215e2b5
P4: ntdll.dll
P5: 6.3.9600.16384
P6: 5215f938
P7: c0000005
P8: 000000000002de46
P9:
P10:
Připojené soubory:
C:\Users\Jirka.SANDSTER\AppData\Local\Temp\WER3B11.tmp.WERInternalMetadata.xml
C:\Users\Jirka.SANDSTER\AppData\Local\Temp\WER440B.tmp.appcompat.txt
Tyto soubory mohou být k dispozici zde:
C:\Users\Jirka.SANDSTER\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_mstsc.exe_b612095447011e21536732396929f9b226636_4012f314_1494441a
Symbol analýzy:
Opětovné hledání řešení: 0
ID hlášení: 6e76e3a0-21d1-11e3-824d-005056c00008
Stav hlášení: 1
Zakódovaný interval: 9db086049b946847d22aeaa96b0e9f58
Details
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-20T08:48:37.000000000Z" />
<EventRecordID>36479</EventRecordID>
<Channel>Application</Channel>
<Computer>JIRKA-PC.sandster.local</Computer>
<Security />
</System>
- <EventData>
<Data>127057472</Data>
<Data>4</Data>
<Data>APPCRASH</Data>
<Data>Není k dispozici.</Data>
<Data>0</Data>
<Data>mstsc.exe</Data>
<Data>6.3.9600.16384</Data>
<Data>5215e2b5</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.16384</Data>
<Data>5215f938</Data>
<Data>c0000005</Data>
<Data>000000000002de46</Data>
<Data />
<Data />
<Data>C:\Users\Jirka.SANDSTER\AppData\Local\Temp\WER3B11.tmp.WERInternalMetadata.xml C:\Users\Jirka.SANDSTER\AppData\Local\Temp\WER440B.tmp.appcompat.txt</Data>
<Data>C:\Users\Jirka.SANDSTER\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_mstsc.exe_b612095447011e21536732396929f9b226636_4012f314_1494441a</Data>
<Data />
<Data>0</Data>
<Data>6e76e3a0-21d1-11e3-824d-005056c00008</Data>
<Data>1</Data>
<Data>9db086049b946847d22aeaa96b0e9f58</Data>
</EventData>
</Event>
Could you help me please?
ThanksHi Jiří,
looks like a bad Audio codec (bdmpega64.acm) causes the crash:
* Exception Analysis *
*** WARNING: Unable to verify timestamp for bdmpega64.acm
*** ERROR: Module load completed but symbols could not be loaded for bdmpega64.acm
APPLICATION_VERIFIER_HEAPS_CORRUPTED_HEAP_BLOCK_EXCEPTION_RAISED_FOR_PROBING (c)
Exception raised while verifying the heap block.
This situation happens if we really cannot determine any particular
type of corruption for the block. For instance you will get this if
during a heap free operation you pass an address that points to a
non-accessible memory area.
This can also happen for double free situations if we do not find the
block among full page heap blocks and we probe it as a light page heap block.
Arguments:
Arg1: 000000aa6c971000, Heap handle used in the call.
Arg2: 000000005d0b4440, Heap block involved in the operation.
Arg3: 0000000000000000, Size of the heap block.
Arg4: 00000000c0000005, Reserved.
FAULTING_IP:
verifier!VerifierStopMessage+28a
00007ffd`f922a43a cc int 3
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ffdf922a43a (verifier!VerifierStopMessage+0x000000000000028a)
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 1
Parameter[0]: 0000000000000000
CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
rax=000000aa5cfc0000 rbx=0000000000000000 rcx=000000aa5cfc0000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=00007ffe08bc808a rsp=000000aa5e83cb08 rbp=000000aa5e83d950
r8=0000000000001000 r9=0000000000000000 r10=0000000000000040
r11=0000000000000286 r12=0000000000000000 r13=0000000000000000
r14=000000aa5cfb0000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000203
ntdll!NtWaitForMultipleObjects+0xa:
00007ffe`08bc808a c3 ret
DEFAULT_BUCKET_ID: STATUS_BREAKPOINT
PROCESS_NAME: mstsc.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {AUSNAHME} Haltepunkt Im Quellprogramm wurde ein Haltepunkt erreicht.
EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - Mindestens ein Argument ist ung ltig.
EXCEPTION_PARAMETER1: 0000000000000000
NTGLOBALFLAG: 2000100
APPLICATION_VERIFIER_FLAGS: 48004
APP: mstsc.exe
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
FAULTING_THREAD: 0000000000001630
PRIMARY_PROBLEM_CLASS: STATUS_BREAKPOINT
BUGCHECK_STR: APPLICATION_FAULT_STATUS_BREAKPOINT
LAST_CONTROL_TRANSFER: from 00007ffdf92292e4 to 00007ffdf922a43a
STACK_TEXT:
ntdll!NtWaitForMultipleObjects
ntdll!RtlReportExceptionEx
ntdll!RtlReportException
verifier!AVrfpVectoredExceptionHandler
ntdll!RtlpCallVectoredHandlers
ntdll!RtlDispatchException
ntdll!KiUserExceptionDispatch
verifier!VerifierStopMessage
verifier!AVrfpDphReportCorruptedBlock
verifier!AVrfpDphCheckNormalHeapBlock$filt$0
ntdll!_C_specific_handler
ntdll!RtlpExecuteHandlerForException
ntdll!RtlDispatchException
ntdll!KiUserExceptionDispatch
verifier!AVrfpDphFindBusyMemoryNoCheck
verifier!AVrfpDphFindBusyMemory
verifier!VerifierCheckPageHeapAllocation
verifier!AVrfpHeapFree
bdmpega64
0x0
0x0
0x0
IMAGE_NAME: bdmpega64.acm
FAILURE_BUCKET_ID: STATUS_BREAKPOINT_80000003_bdmpega64.acm!Unknown
Loaded symbol image file: bdmpega64.acm
Image path: C:\Windows\System32\bdmpega64.acm
Image name: bdmpega64.acm
Timestamp: Thu Aug 09 09:40:14 2012
From what I can see the file bdmpega64.acm belongs to a tool called http://www.bandicam.com
Update the tool to the latest version 1.9.0.397:
http://www.bandicam.com/downloads/
If this doesn't fix it, remove it or disable Audio in the RDP options.
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I have W510 4389-P2G which had 1920x1200 resolution in Windows 7 and 8. After upgrade to Windows 8.1 the monitor became blurry and resolution is now 1920x1080. In Device manager I can see Thinkpad Display 1920x1080 driver. After uninstalling the driver and installing newest drivers for W510 and restarting (I also tried drivers for W500) the result is always 1920x1080. What can I do to solve the problem?
Solved!
Go to Solution.My W510 has always been 1920x1200 until I intalled Windows 8.1
Now, the screen is blurry with less vertical space and resolution 1920x1080
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Blutooth is not working after upgrading from Windows 8.1 to Windows 10
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On Sun, 1 Feb 2015 10:34:40 +0000, Field Commander A9 wrote:
In-place upgrading from Windows 8.1 to Windows 10 will cause all desktop internet browsers to be unable to open any non-local web pages. You'll have to use netsh to reset the winsock stack to fix this.
Not necessarily. I've upgraded several systems here, ranging from tablets
to laptops to virtual machines with a combination of IE, Chrome, and
FireFox and I've not experienced this on a single system. Also, your post
is the first time I've seen this issue reported in the forums.
Paul Adare - FIM CM MVP
The problem with the gene pool is that there is no lifeguard. -- BSD
fortune
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i upgraded from windows 8.1 to windows 10 , The experience was really nice and windows 10 work beautifully of my system. But the only thing is i am not able to find Bluetooth in my system. May be some driver issue. I have troubleshooted many times but the problem as not been solved . So any one can please help me on this.
On Sun, 1 Feb 2015 10:34:40 +0000, Field Commander A9 wrote:
In-place upgrading from Windows 8.1 to Windows 10 will cause all desktop internet browsers to be unable to open any non-local web pages. You'll have to use netsh to reset the winsock stack to fix this.
Not necessarily. I've upgraded several systems here, ranging from tablets
to laptops to virtual machines with a combination of IE, Chrome, and
FireFox and I've not experienced this on a single system. Also, your post
is the first time I've seen this issue reported in the forums.
Paul Adare - FIM CM MVP
The problem with the gene pool is that there is no lifeguard. -- BSD
fortune
Nah, the problem is that it doesn't have enough chlorine. -- Lionel in ASR
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I have upgraded my operating system from windows 8 to windows 8.1, I also updated windows 8.1 after the system upgrated. I found there is no access to internet, although I have full wifi signal. I tried to conncet to the router via ethnet cable, but it still has no internet connection. However, I can see other computers at homenet via wifi. I have seen some questions in the Forum regarding wifi failure after upgrating to windows 8.1, and I tried to uninstall all my drivers (LAN and wireless) of network adapter, and re-install the latest drivers from HP website at http://support.hp.com/gb-en/drivers/selfservice/HP-Pavilion-Sleekbook-15-b000/5296234/model/5311051#Z7_3054ICK0KGTE30AQO5O3KA30R1(I tried the Ralink ones as I remembered the old drivers are Ralink), but it does not work. Please could you help?
Hi @Koala76 , Thank you for visiting the HP Support Forums and Welcome! I have read your post on your HP Pavilion Sleekbook 15-b052ea and Windows 8.1 causing issues for you when trying to connect to the wireless. Try opening Device Manager, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager. In Device Manager, locate the network adapter, and then double-click the device name. Click the Driver tab, and then uninstall everything in the list except the Realtek and the Ralink. Remove any USB devices and Ethernet cables that are connected. Restart the computer. After you restart the computer, please use the HP Support Assistant. The HP Support Assistant has a wireless connectivity troubleshooting tool inside. Here is a screen shot of the Internet and Security tool that will help you diagnose Internet Connectivity. I hope this helps! Thanks.
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Sound drops off after 15 minutes after upgrading from windows 7 to Windows 8.1.
I upgraded my PC from Windows 7 to Windows 8. Then, from Windows 8 to Wimdows 8.1. When playing a Movie I've downloaded from iTunes it plays normally for a good while. Then, after 15 minuites or so the sound drops off. If I close and reopen iTunes it plays again for about the same time. I had to do that five or six times to get through a movie. I've tried installing the latest sound drivers, uninstalling and reinstalling the latests iTunes with no luck fixing the issue. I have my PC connected to my TV via HDMI cable. Any suggestions?
Hi,
You could download and install the trial version of Photoshop Elements 12.
For your serial number, try this:-
Go to Adobe.com and there should be a button to Manage account - click on that and sign in with your Adobe Id.
Click on View All under Plans & Products
Click on View other products
After a short while, you should see your Photoshop Elements appear and you can expand it to see your serial number.
The serial number can be entered into the trial version to activate it.
Do you have your catalog and images?
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All the dashboard pages throw error.
Some Error logs:Failed to get document content data. System.ComponentModel.Win32Exception (0x80004005): Cannot complete this function at Microsoft.SharePoint.SPSqlClient.GetDocumentContentRow
Application error when access /Dashboards/Performance Dashboard/Main.aspx, Error=The EnableScriptGlobalization property cannot be changed during async postbacks or after the Init event. at System.Web.UI.ScriptManager.set_EnableScriptGlobalization(Boolean
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4. I tried to create a new dashboard and this time the performancepoint designer wont launch. After some troubleshooting i see that c2w host file didnot have the caller C:\Program Files\Windows Identity Foundation\v3.5.
I added <add value="WSS_WPG" /> and now it launches
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yet.
It looks like lot of things got messed up and reset. Can we upgrade to windows 2012 r2 with a sharepoint application inplace. what is the recommended approach and Whats happening with Performancepoint dashboards. IS there a known issue with sharepoint 2013
sp1.
Raj-ShptThanks for the above article. Few issues are solved . One of the main issue is with Performancepoint Dashboard.
I have all the spn and required delegations setup for this url . But i did not configure at
the IIS level yet. Still per user identity works without having kerberos enabled at IIS.
Raj-Shpt
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