Unkown error when trying to log in id

unkown error when trying to log in id for app store or app download. please help

lisa
  I just got this phone today and didnt know what was going on, but i just got off the phone with apple. They said that they think they are having propblems with the app store and itunes because there was multiple people with the same problem calling them.

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    Hello, trolle56.
    Thank you for the question.  You may find these articles helpful in troubleshooting the error received with the iTunes Store. 
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
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    Jason H. 

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