Unlimited calls to Uk land lines

Hi has anydody else been charged for calls to UK land lines when theya re supposed to be free, this happened on our latest bill and even though we registered a complaint the billing advisor could not explain how it had happened and we are still awaiting a response from BT to the complaint, we were overcharged £68 which is sitting in BTs account gaining interest, if this is common practice they aredefrauding their customers out of a lot of money.

Hi,
It's probably easier to contact the mods who should be able to sort the issue.
Fill in the web form:- http://bt.custhelp.com/app/contact_email/c/4951
Allow upto 3 days for a response.
Hope this helps

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    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
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    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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